Reviews

Authentic Guest Reviews Quality Inn Airport

Total Traveler Rating

Total Traveler Rating
3/5


Based on 63 Reviews
Rachel
Good Tags
Close to the airport.
Bad Tags
The locking mechanism (the key reader) was broken. I reported it. Was told it would be fixed or room moved while I was out. Neither happened. My belongings were left there in an unlocked room all day. Night person had no info.
Stay Details
Date Of Stay: July, 2021
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
It was clean,The staff was awesome..I just had a great experience and the price was actuay ok.Thank you
Bad Tags
The only thing was my lock on my door was broke and the ice machine was broke and I had to keep going to the office for ice..The air conditioner definitely needs updated but for the most part things were good.
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
It had a room I could sleep and shower in
Bad Tags
No
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Good
Melissa
Good Tags
El hotel demasiado viejo , no estaba nadie en el front desk ten¿a que esperar primero me dieron un cuarto sucio ol¿a a cigarro El hotel demasiado descuidado olor malo Definitivamente no vuelvo ahi
Bad Tags
El hotel demasiado descuidado olor malo Definitivamente no vuelvo ahi
Stay Details
Date Of Stay: June, 2021
Trip Type:
Reviews Rating: Fair
Martin
Good Tags
Location
Bad Tags
Not Towell
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Martin
Good Tags
Room No Good, No Towell, No Soap,
Bad Tags
Location
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
John
Good Tags
Giant bed and great location
Bad Tags
No
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Brian
Good Tags
It was nice quiet and not one bothered use and Breakfast and pool was nice and cleamed
Bad Tags
Not very many channels on TV and vending machines don't work
Stay Details
Date Of Stay: May, 2021
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Bad Tags
No hot breakfast as indicated . Overall hotel was a dump
Stay Details
Date Of Stay: May, 2021
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Kyle
Good Tags
Nothing
Bad Tags
Did not like the fact that when I checked in I went up to the room in the door with deadbolt door from the inside and a woman's voice to be heard I went down to the front desk and they did nothing about it I turn the keys and I left waiting for refund
Stay Details
Date Of Stay: May, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Nicholas
Good Tags
Customers service good.
Bad Tags
Wow! Our room was clean but it's smell really bad. Bathroom floor it really need to fix. Shower need also fix. Everything wasn't good enough but I have no choice. I wished they fix everything. Need to clean it well.
Stay Details
Date Of Stay: April, 2021
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Sam
Good Tags
Location
Bad Tags
The hotel is too old , needs a lot of repairs , The room door doesn¿t lock well , the tub is yellowish , air conditioning doesn¿t work , ..,,workers , no face masks on ,( front desk , cleaning lady )
Stay Details
Date Of Stay: April, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
David
Good Tags
Nothing
Bad Tags
Everything
Stay Details
Date Of Stay: April, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Stephanie
Good Tags
The location only.the restroom bathtub and toilet was messed up and dirty.the shower rods were barely hooked to the Wall and could fall soon.
Bad Tags
All of the above. Three nights and housekeeping only came once.
Stay Details
Date Of Stay: April, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Bad Tags
Did not stay there I was reserving a 3 star hotel and got this one somehow. I cancelled but was only able to get refunded for one night instead of the two nights.
Stay Details
Date Of Stay: April, 2021
Trip Type: Group Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Location only.
Bad Tags
Neglected, in disrepair. A hotel that was once fine, now running down hill. Exterior doors unlocked, disregard security. Sketchy clientele. May feel unsafe for a a single female guest. Likely to have their franchise status revoked, does not meet standards
Stay Details
Date Of Stay: April, 2021
Trip Type: Business Traveler
Reviews Rating: Poor
Alfredo
Good Tags
Quiet and slow pace which made it comfortable.
Bad Tags
TV could have been bigger
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Very Good
Christine
Good Tags
I enjoy the location and easy check in and out.
Bad Tags
This visit i didn't like the room, no AC. Night staff person at night that checked me in was rude.
Stay Details
Date Of Stay: April, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Amanda
Good Tags
Airport location and price
Bad Tags
No TV remote, air cond unplugged. Common doors dirty, elevator very dirty and smelled of smoke.
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Not much.
Bad Tags
Run down. Shady characters. Uneasy feeling due to activity in general. Do not recommend.
Stay Details
Date Of Stay: March, 2021
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Martin
Good Tags
Location
Bad Tags
The pool and spa were not clean. Cups, and coffee supplies were not available in the room. Sheets needed to be replaces.
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Christine
Good Tags
Friendly and helpful staff. Rooms are very clean and comfortable.
Bad Tags
None at all. Everything was excellent
Stay Details
Date Of Stay: March, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Jessica
Good Tags
The staff is very kind and goes above and beyond to help accommodate every guest.
Bad Tags
The TV is old but not a big deal
Stay Details
Date Of Stay: March, 2021
Trip Type:
Reviews Rating: Wonderful
Jessica
Good Tags
The staff is very friendly and helpful
Bad Tags
The furniture is old and not really clean
Stay Details
Date Of Stay: March, 2021
Trip Type: Family with Teens
Reviews Rating: Very Good
Beata
Good Tags
The neighborhood didn¿t seem safe. Coffee maker in the room was broken and couple lights out above vanity. Hotel seemed pretty open but I was placed next to family with small kids. They were very loud. It was restless night.
Stay Details
Date Of Stay: March, 2021
Trip Type:
Reviews Rating: Disappointing
Shane
Good Tags
Location do to where I had to be the next day
Bad Tags
Rooms were ran down repairs were poorly completed if at all
Stay Details
Date Of Stay: February, 2021
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Good Tags
convinient
Bad Tags
none
Stay Details
Date Of Stay: January, 2021
Trip Type:
Reviews Rating: Exceptional
Dennis
Bad Tags
Room was clean, but shower fixtures had cosmetics issues. Plumbing trim in shower was not attached to shower wall.
Stay Details
Date Of Stay: January, 2021
Trip Type: Solo Traveler
Reviews Rating: Fair
Cole
Good Tags
None
Bad Tags
Dude and filthy
Stay Details
Date Of Stay: January, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
I like how attentive and caring the staff is and I love how cozy and clean the rooms are.
Bad Tags
Not one thing. I had a great experience.
Stay Details
Date Of Stay: January, 2021
Trip Type:
Reviews Rating: Exceptional
Bryan
Good Tags
The Quality Inn Airport staff are awesome! They are very courteous and welcoming - from management to floor staff. I am greeted at the Front Desk very nicely, check in is always quick and comfortable and the staff know what room(s) I prefer, they're on it
Bad Tags
The vending machines on each floor and the ice machine have been out of order for a really, really long time. It would be nice to walk down the hall and get a soda instead of driving or walking to a convenience store at 3 am for snacks.
Stay Details
Date Of Stay: December, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Relatively inexpensive. Staff somewhat accommodating
Bad Tags
hotel in a dangerous location. LOTS of suspicious/illegal behavior going on. sadly, rundown to great degree - side doors didn’t lock. Was not safe with my children. The room was not very clean- liquor bottles behind tv & trash Staff was kind
Stay Details
Date Of Stay: December, 2020
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Clean, comfortable room. Girl at front desk deserves credit just for having a great attitude and making a pleasant experience checking in.
Bad Tags
This COVID ice machine thing has gone too damned far. Room temperature water doesn’t exactly hit the spot. If you’re going to take out the ice machines, put bottled water in the room fridges.
Stay Details
Date Of Stay: November, 2020
Trip Type: Business Traveler
Reviews Rating: Wonderful
Jeannine
Good Tags
The room was clean and it had a microwave and decent sizefridge. The owner is the best.
Stay Details
Date Of Stay: November, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Scott
Good Tags
Location
Bad Tags
To say this hotel property is tired is an understatement. It is in need of owners/management who care and have some pride.
Stay Details
Date Of Stay: November, 2020
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Delaney
Good Tags
This hotel was inexpensive and located near where we were visiting.
Bad Tags
The first room we checked into had a cockroach crawling up the side of the bed. We were switched with ease and the second room’s bed had a pillow with blood stains.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Ac was good
Bad Tags
Giant cockroach
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Emmanuel
Good Tags
Room smell to cigarette air conditioner not could very bad hotel
Stay Details
Date Of Stay: September, 2020
Trip Type: Business Traveler
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
that i didnt get robbed
Bad Tags
everything the room hallway elevator stairway sidewalk parking lot and bushes all are filthy I only stayed two nights and checked out after 3rd i paid for 6. the workers park their cars nder the carport in front of the building because they want to watch
Stay Details
Date Of Stay: September, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Bad Tags
Very bad experience, the A/C was SUPER loud with a continuous rattling noise that went on throughout the tortures hot night. There was trash all around the building. The free continental breakfast which is expected and advertised is also unavailable.
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
James
Good Tags
I was able to park out front of property.
Bad Tags
Bathroom wall water stains
Stay Details
Date Of Stay: September, 2020
Trip Type: Business Traveler
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
convenient
Bad Tags
cleanliness
Stay Details
Date Of Stay: September, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
I liked the price - until the front desk attendant refused to allow me to check in. His refusal came immediately after I mentioned calling the Quality Inn corporate office due to my horrible experiences up to that point.
Bad Tags
I did not stay because the attendant refused to check me in
Stay Details
Date Of Stay: August, 2020
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Friendly front desk staff
Bad Tags
No toliet paper in room, soda machine didn't work, neither did ice machine
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
David
Good Tags
Close to work Comfortable bed
Bad Tags
No
Stay Details
Date Of Stay: July, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Location and no deposit required!
Bad Tags
The security not the best.
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Rooms are clean and come with a mini kitchen!
Bad Tags
Not at all!
Stay Details
Date Of Stay: April, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
That they include breakfast n sale food items for a good price.
Bad Tags
Too many drug addicts too much noise
Stay Details
Date Of Stay: April, 2020
Trip Type:
Reviews Rating: Good
Betty
Good Tags
We liked the location since we were catching a flight the next day. It had a good breakfast and it was nice and clean
Bad Tags
No
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Bad Tags
Hallways and stairwells in disrepair. Indifferent desk staff
Stay Details
Date Of Stay: March, 2020
Trip Type: Traveling as Couple
Reviews Rating: Fair
Bradley
Bad Tags
Hotel needs updating and the breakfast was more then lacking
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Pleasant
Paul
Good Tags
Hotel is very close to the TUS airport. Easy to get to. Room was spacious and very clean. A little outdated, but I would take a clean big room with working things over an unclean updated room. Staff was very pleasant. I would stay again for the price
Bad Tags
Nothing.
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Hard to find anything good to say
Bad Tags
AC missing buttons and I was told to just unplug it and plug it in to turn it off and on. Shower did keep hot water longer than 3 minutes and had lots of mold under the bath mat. Bugs and trash on the floor when I arrived and never got cleaned. And more.
Stay Details
Date Of Stay: February, 2020
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Location is near the airport and easy to get in and out of with free parking. Staff was mostly friendly.
Bad Tags
Their phone was out so I couldn't call them ahead of time.Even though they said free shuttle, I couldn't get in touch with them to get a shuttle so I had to spend about $10 on an Uber.1st room we got had hair n the tub and beds and something n the fridge
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Ron
Good Tags
price and location
Bad Tags
very few TV channels available toilet refilled extremely slowly
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Ok location, it met our needs.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
The staff was friendly and the room was clean.
Bad Tags
Bad mechanical maintenance. Plumbing was bad, electrical was bad. Lack of maintenance.
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Poor
James
Good Tags
The price, the place is run down but staff is trying.
Bad Tags
It was run down.
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Pleasant
Verified Hotel Guest
Bad Tags
Everything was gone for the breakfast. This was only 45 minutes after it started. They did not refill anything.
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Breakfast
Bad Tags
They ran out of eggs and we had to go out.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
The check in staff was nice.
Bad Tags
The halls were hot and stinky! The elevator was SO SCARY! Creaking and bouncing. The knob on the ac unit was broken so you have to push hard to change settings and push reset button on plug to turn it on.
Stay Details
Date Of Stay: November, 2019
Trip Type: Group Traveler
Reviews Rating: Poor
Nicole
Good Tags
The location was good for me. It’s very close to the airport at least.
Bad Tags
It was dirty and smelly in the halls and the room had many bugs. I woke up with several of them dead in my bed around the area I slept and had to kill a baby roach in the bathroom. The continental breakfast was also pretty bad.
Stay Details
Date Of Stay: September, 2019
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Bad Tags
Poor A/C. Very HOT
Stay Details
Date Of Stay: August, 2019
Trip Type: Group Traveler
Reviews Rating: Very Poor