Reviews

Authentic Guest Reviews Quality Inn Airport

Total Traveler Rating

Total Traveler Rating
2/5


Based on 42 Reviews
Verified Hotel Guest
Bad Tags
No hot breakfast as indicated . Overall hotel was a dump
Stay Details
Date Of Stay: May, 2021
Trip Type: Solo Traveler
Reviews Rating: Disappointing
David
Good Tags
Nothing
Bad Tags
Everything
Stay Details
Date Of Stay: April, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Stephanie
Good Tags
The location only.the restroom bathtub and toilet was messed up and dirty.the shower rods were barely hooked to the Wall and could fall soon.
Bad Tags
All of the above. Three nights and housekeeping only came once.
Stay Details
Date Of Stay: April, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Bad Tags
Did not stay there I was reserving a 3 star hotel and got this one somehow. I cancelled but was only able to get refunded for one night instead of the two nights.
Stay Details
Date Of Stay: April, 2021
Trip Type: Group Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Location only.
Bad Tags
Neglected, in disrepair. A hotel that was once fine, now running down hill. Exterior doors unlocked, disregard security. Sketchy clientele. May feel unsafe for a a single female guest. Likely to have their franchise status revoked, does not meet standards
Stay Details
Date Of Stay: April, 2021
Trip Type: Business Traveler
Reviews Rating: Poor
Alfredo
Good Tags
Quiet and slow pace which made it comfortable.
Bad Tags
TV could have been bigger
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Very Good
Amanda
Good Tags
Airport location and price
Bad Tags
No TV remote, air cond unplugged. Common doors dirty, elevator very dirty and smelled of smoke.
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
The respect and privacy they gave me
Bad Tags
No
Stay Details
Date Of Stay: March, 2021
Trip Type: Business Traveler
Reviews Rating: Exceptional
Martin
Good Tags
Location
Bad Tags
The pool and spa were not clean. Cups, and coffee supplies were not available in the room. Sheets needed to be replaces.
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Beata
Good Tags
The neighborhood didn¿t seem safe. Coffee maker in the room was broken and couple lights out above vanity. Hotel seemed pretty open but I was placed next to family with small kids. They were very loud. It was restless night.
Stay Details
Date Of Stay: March, 2021
Trip Type:
Reviews Rating: Disappointing
Verified Hotel Guest
Good Tags
convinient
Bad Tags
none
Stay Details
Date Of Stay: January, 2021
Trip Type:
Reviews Rating: Exceptional
Dennis
Bad Tags
Room was clean, but shower fixtures had cosmetics issues. Plumbing trim in shower was not attached to shower wall.
Stay Details
Date Of Stay: January, 2021
Trip Type: Solo Traveler
Reviews Rating: Fair
Cole
Good Tags
None
Bad Tags
Dude and filthy
Stay Details
Date Of Stay: January, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
I like how attentive and caring the staff is and I love how cozy and clean the rooms are.
Bad Tags
Not one thing. I had a great experience.
Stay Details
Date Of Stay: January, 2021
Trip Type:
Reviews Rating: Exceptional
Bryan
Good Tags
The Quality Inn Airport staff are awesome! They are very courteous and welcoming - from management to floor staff. I am greeted at the Front Desk very nicely, check in is always quick and comfortable and the staff know what room(s) I prefer, they're on it
Bad Tags
The vending machines on each floor and the ice machine have been out of order for a really, really long time. It would be nice to walk down the hall and get a soda instead of driving or walking to a convenience store at 3 am for snacks.
Stay Details
Date Of Stay: December, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Relatively inexpensive. Staff somewhat accommodating
Bad Tags
hotel in a dangerous location. LOTS of suspicious/illegal behavior going on. sadly, rundown to great degree - side doors didn’t lock. Was not safe with my children. The room was not very clean- liquor bottles behind tv & trash Staff was kind
Stay Details
Date Of Stay: December, 2020
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Clean, comfortable room. Girl at front desk deserves credit just for having a great attitude and making a pleasant experience checking in.
Bad Tags
This COVID ice machine thing has gone too damned far. Room temperature water doesn’t exactly hit the spot. If you’re going to take out the ice machines, put bottled water in the room fridges.
Stay Details
Date Of Stay: November, 2020
Trip Type: Business Traveler
Reviews Rating: Wonderful
Jeannine
Good Tags
The room was clean and it had a microwave and decent sizefridge. The owner is the best.
Stay Details
Date Of Stay: November, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Scott
Good Tags
Location
Bad Tags
To say this hotel property is tired is an understatement. It is in need of owners/management who care and have some pride.
Stay Details
Date Of Stay: November, 2020
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Delaney
Good Tags
This hotel was inexpensive and located near where we were visiting.
Bad Tags
The first room we checked into had a cockroach crawling up the side of the bed. We were switched with ease and the second room’s bed had a pillow with blood stains.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
that i didnt get robbed
Bad Tags
everything the room hallway elevator stairway sidewalk parking lot and bushes all are filthy I only stayed two nights and checked out after 3rd i paid for 6. the workers park their cars nder the carport in front of the building because they want to watch
Stay Details
Date Of Stay: September, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Judy
Good Tags
None thing
Bad Tags
Very dirty
Stay Details
Date Of Stay: August, 2020
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
I liked the price - until the front desk attendant refused to allow me to check in. His refusal came immediately after I mentioned calling the Quality Inn corporate office due to my horrible experiences up to that point.
Bad Tags
I did not stay because the attendant refused to check me in
Stay Details
Date Of Stay: August, 2020
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Loved the modern style of the room and furniture.
Bad Tags
The staff and/or managers of the establishment ruined our experience! Very poor people skills,horrible customer service skills and treated the paying guests as if we were useless peseant children. Made takes accusations and even had the nerve to barge in
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Teens
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Friendly front desk staff
Bad Tags
No toliet paper in room, soda machine didn't work, neither did ice machine
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
David
Good Tags
Close to work Comfortable bed
Bad Tags
No
Stay Details
Date Of Stay: July, 2020
Trip Type:
Reviews Rating: Exceptional
Desmond
Good Tags
Absolutely nothing, should not have any stars.
Bad Tags
Everything was a crack house needles in the parking lot, staff or hotel guess not wearing mask even though the sign at the front door states must have a mask. Founded hair and stains on the comforter and sheets.
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Laurin
Good Tags
Pool was open
Bad Tags
No washcloths in room. Lightbulbs missing, coffee maker broke, out of ice and desk clerk at check-in charged me an additional $60 although room previously paid and put the $50 deposit on my credit card. Still waiting for reversal.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Debora
Good Tags
Nothing.
Bad Tags
This hotel is dirty. The lot it sits in is gross. Trash everywhere - is this a landfill?. Vending machines didnt work. Rear door didnt work. Not a place for children, ever. Staff=zero customer service. Will never go back.
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Location and no deposit required!
Bad Tags
The security not the best.
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Rooms are clean and come with a mini kitchen!
Bad Tags
Not at all!
Stay Details
Date Of Stay: April, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
That they include breakfast n sale food items for a good price.
Bad Tags
Too many drug addicts too much noise
Stay Details
Date Of Stay: April, 2020
Trip Type:
Reviews Rating: Good
Betty
Good Tags
We liked the location since we were catching a flight the next day. It had a good breakfast and it was nice and clean
Bad Tags
No
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Exceptional
Patricia
Good Tags
Excellent front end staff The room was clean but the bedspread had some curious looking stains - I never use the bedspread anyway as I am not sure (by appearances) that they are changed regularly. Location was excellent.
Bad Tags
Just the bedspread - if not for that I would have given it more points
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Location was close to the airport.
Bad Tags
Front desk staff acted disinterested on check-in and check-out. Only elevator was broken on Friday evening and I was on the 3rd floor. Hotel was run-down and not kept very clean. Sign in the bathroom warned about stealing items from the room. Shady?
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Good Tags
Hard to find anything good to say
Bad Tags
AC missing buttons and I was told to just unplug it and plug it in to turn it off and on. Shower did keep hot water longer than 3 minutes and had lots of mold under the bath mat. Bugs and trash on the floor when I arrived and never got cleaned. And more.
Stay Details
Date Of Stay: February, 2020
Trip Type:
Reviews Rating: Very Poor
Ron
Good Tags
price and location
Bad Tags
very few TV channels available toilet refilled extremely slowly
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Nothing, deadbolt on door was broken, at 1030pm an employee came into my room the manager did not use due diligence. And he was Extremely rude!
Bad Tags
I had a horrible experience. The manager  needs more training and should not be a manager. The heater was broken, someone stole my laundry detergent, the hot tub was broken, they gave my room to another guest, until I stopped them. deadbolt on door n
Stay Details
Date Of Stay: January, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Ok location, it met our needs.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
James
Good Tags
The price, the place is run down but staff is trying.
Bad Tags
It was run down.
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Pleasant
Joseph
Good Tags
location was good - room was quiet but could have been cleaner
Bad Tags
lack of cable tv selection and no internet
Stay Details
Date Of Stay: November, 2019
Trip Type: Business Traveler
Reviews Rating: Poor
Verified Hotel Guest
Bad Tags
the internet was very slow and there were limited cable TV selections
Stay Details
Date Of Stay: October, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good