Reviews

Authentic Guest Reviews Embassy Suites by Hilton San Luis Obispo

Total Traveler Rating

Total Traveler Rating
3/5


Based on 16 Reviews
Verified Hotel Guest
Good Tags
Location
Bad Tags
No Air conditioning. It was hot in the room and we couldn¿t sleep. Front desk told us to open the window and sleep. We did that and had to battle with bugs whole night. Worst hotel experience of my life.
Stay Details
Date Of Stay: September, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Could use some upgrading-the carpet needs to be replace (old) Large stain in the front room directly in front of sofa
Stay Details
Date Of Stay: August, 2021
Trip Type: Family with Teens
Reviews Rating: Good
Verified Hotel Guest
Good Tags
The staff was very professional and friendly.
Bad Tags
The room was outdated and dirty. The carpet was dirty and completely worn in the living area. The room was not clean. We found hair in the bedding.
Stay Details
Date Of Stay: July, 2021
Trip Type: Family with Teens
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Great Customer service and convenience to amenities. Breakfast was great too.
Bad Tags
First room, 303 smelled of sewer and ceiling was peeling.
Stay Details
Date Of Stay: June, 2021
Trip Type: Family with Teens
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Walking distance for most stores. Very clean and spacious with lots of light in the common areas.
Bad Tags
The mattress is too soft and the furniture in the room are very old. The couch was also way too soft and sagging. Some lights in the room didn't work at all.
Stay Details
Date Of Stay: June, 2021
Trip Type: Senior Traveler
Reviews Rating: Pleasant
Leo
Good Tags
some niceties of Embassy suites were obviously infringed by the Gruesome Newsom shutdown, the hotel could use a little refreshing up but all in all it was a great part of our three day adventure
Bad Tags
Only the cosmetics of the room were a little scratchy.
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Jon
Good Tags
Availability of rooms at a reasonable price
Bad Tags
Lack of food service - empty coffee at box breakfast service
Stay Details
Date Of Stay: May, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Location
Bad Tags
The loud rap music & pot smoking outside our room all hours of the night and early morning , tried calling the front desk and all they said is they would send the security over to handle it, after the fourth call the music stopped around 02:30 AM,
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Great location.
Bad Tags
Someone was smoking Marijuana in their room. The smell had made its way into our room. The employee on duty said he would look into it. However we were unable to move rooms. The room had trash on the ground . Informed management 4/1 said would refund.
Stay Details
Date Of Stay: April, 2021
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Staff
Bad Tags
Room is clean but needed maintenance which I shouldn’t have to call to correct. Heater was not functioning and bath tub Nob was not functioning correctly
Stay Details
Date Of Stay: November, 2020
Trip Type: Solo Traveler
Reviews Rating: Good
Verified Hotel Guest
Good Tags
The size of the room was nice
Bad Tags
The bed was too soft and unstable, the pillow on the couch had some type of (hopefully) food on it. The included hot breakfast... isnt. The staff did not acknowledge you unless you addressed them.
Stay Details
Date Of Stay: October, 2020
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
The location is great - walking distance to restaurants and shopping. The staff was very friendly and helpful. Spacious lobby. Parking is easy and free.
Bad Tags
The breakfast would have been better if there were fresh foods offered (instead of all packaged goods). The couch in the room was not too comfortable to sit on and the carpets were a little worn down.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Laura
Good Tags
They had a friendly staff with clean rooms and lobby. We felt very safe, that they had protocols in place and masks were required.
Bad Tags
I did not stat at the embassy suites in SLO. I canceled ten minutes after scheduling and you reimbursed me; I thought that’s what happened!
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Location.
Bad Tags
Due to Covid, no hot breakfast. Unable to eat breakfast in the Atrium, but could bring other takeouts for lunch and dinner. We had four people in our room, but only 2 chairs. Pool was indoors but not heated.
Stay Details
Date Of Stay: August, 2020
Trip Type: Family with Teens
Reviews Rating: Good
Verified Hotel Guest
Bad Tags
Customer service at checkout, room not fully ready to go, and the sack lunch breakfast was not good.
Stay Details
Date Of Stay: July, 2020
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
The layout of the room is great for traveling with children
Bad Tags
I did not like that it was advertised that there was free hot breakfast. Breakfast was a boiled egg, package wrapped Danish, and oatmeal and orange. The room could have been cleaned better and the pool area as well.
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Good