Reviews

Authentic Guest Reviews Villa Florence Hotel San Francisco on Union Square

Total Traveler Rating

Total Traveler Rating
3/5


Based on 14 Reviews
Eve
Good Tags
Service and staff, welcome package
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Downtown....easy access to all
Bad Tags
No
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Location and staff
Bad Tags
No
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Bad Tags
Its not worth a 4 star. Maybe a 3 or 3.5
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Donna
Good Tags
It was close to everything I wanted to see and do
Bad Tags
Yes there was dust all over the place including up on the door way in the bathroom
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Good Tags
Lovely aesthetics in room. Quite Room was lovely
Bad Tags
Bed was way too hard
Stay Details
Date Of Stay: November, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good
Amir
Good Tags
Location was decent.
Bad Tags
The room was tiny, cold with a broken AC control that left it on constant full blast throughout the evening, the front desk was rude, room was not ready until 4pm on the day of check in, and there was no place to plug in your phone to recharge.
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Location is good
Bad Tags
Rooms are old, poorly laid out and dirty
Stay Details
Date Of Stay: October, 2019
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Great location, friendly and helpful staff
Bad Tags
Rooms are small and outdated. Air conditioning is noisy and inconsistent
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Good
Verified Hotel Guest
Good Tags
Good locations and the rooms were pretty nice.
Bad Tags
Was required to purchase a $40 amenity package that consisted of a drawstring bag and 2 small water bottles. Not worth it at all.
Stay Details
Date Of Stay: August, 2019
Trip Type: Group Traveler
Reviews Rating: Pleasant
Kimberly
Good Tags
Location was prime. Rooms were great and clean. Staff was amazing. So helpful!! Loved my stay.
Bad Tags
Wish bagels were on the breakfast buffet. But really that was minor
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Haley
Good Tags
Location was great
Bad Tags
There was black mold all over our shower and bathroom. I took pictures and showed the front desk and their response was sorry, there's nothing we can do.It was disgusting and we wouldn't recommend this place because of it.
Stay Details
Date Of Stay: July, 2019
Trip Type: Group Traveler
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
The best part of our Villa Florence experience was the bartender. That's about it. I would never have rated this hotel 4 stars.
Bad Tags
I wouldn't know where to start. From check in to our depressing room. The front desk guy suggesting we go to target to buy a sleeping bag for our son.This hotel is small, smells terrible and had the worst bathrooms ever. No bright spots for our stay.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Best location
Bad Tags
Just parking space . They don't have parking.
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional