Authentic Guest Reviews Serrano Hotel

Total Traveler Rating

Total Traveler Rating

Based on 1Review
The hotel was in a sad poor location with a lot of homeless people asking for money.. the hotel was under a lot of construction. Old rooms Overall ..,very disappointed.. pictures online were not accurate..
Good Tags
Staff at desk was polite.
Bad Tags
A lot of active construction ..old run down rooms .. hair dryer not working.. homeless people begging for money outside.. very freighting..
Stay Details
Date Of Stay: November, 2017
Trip Type: Couple
Reviews Rating: Disappointing