Reviews

Authentic Guest Reviews Hyatt Regency San Francisco

Total Traveler Rating

Total Traveler Rating
4/5


Based on 18 Reviews
Verified Hotel Guest
Good Tags
My balcony.
Bad Tags
My room had an empty chip bag lodged behind the desk, directly behind the phone. Complete visible to while standing at the desk. There were also cigarette hits in my balcony. I have photos of both. Hyatt also double charged me for the stay
Stay Details
Date Of Stay: November, 2020
Trip Type:
Reviews Rating: Good
Jon
Good Tags
architecture, interior design, entire lobby, elevators, room with water view, the bed, fun front desk guys, so close to BART, location: very comfortable walk to waterfront, wharf, sites, bus, trolley . . .
Bad Tags
bathroom too small / tight.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Rafael
Bad Tags
They woke us up a 3:30in the morning to make us walk 14 floors and me having a bad hip was terrible all because they said someone was smoking!!
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Liane
Good Tags
Room had the most beautiful view of the Bay Bridge, Ferry Building and Treasure Island.
Bad Tags
Room was a bit small, but view made up for it.
Stay Details
Date Of Stay: December, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
Charles
Good Tags
Serving & location
Bad Tags
None
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Location
Bad Tags
Very unhappy about the $29 resort fee which was not disclosed at booking. Also really disliked the bathroom louvered door gave minimal privacy, and there was absolutely nowhere to set anything down or hang up clothes. Worst hotel bathroom ever
Stay Details
Date Of Stay: December, 2019
Trip Type: Group Traveler
Reviews Rating: Good
Verified Hotel Guest
Good Tags
Great location, friendly staff.
Bad Tags
n/a
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Location
Bad Tags
Room wasn't so clean
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Fair
Adrian
Good Tags
The view of the Bay was amazing. The room was extremely comfortable.
Bad Tags
More selections in the restaurant would be nice.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Everything
Stay Details
Date Of Stay: September, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Louis
Good Tags
Our anniversary view from room
Bad Tags
No
Stay Details
Date Of Stay: September, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Gloria
Good Tags
Love the location-close to all public transit. View was great. Staff so helpful.
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Michael
Good Tags
Staff and location perfect.
Stay Details
Date Of Stay: August, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Loved the location's proximity to BART. Our room was quiet and spotless!
Bad Tags
The bar closed at 11:00 on a Friday, as well as their snack bar. Unless you want to pay a fortune to valet park, parking was restrictive in the public lot nearby.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Fast friendly service
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Jeff
Good Tags
Perfect
Bad Tags
no
Stay Details
Date Of Stay: June, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The customer service team was very nice and extremely detailed.
Bad Tags
It was a little confusing finding the reception area
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Joann
Awesome location!! Very clean. Staff typical of a large hotel. No complaints!!!
Stay Details
Date Of Stay: August, 2017
Trip Type: Couple
Reviews Rating: Excellent