Reviews

Authentic Guest Reviews Hyatt Centric Fishermans Wharf San Francisco

Total Traveler Rating

Total Traveler Rating
4/5


Based on 20 Reviews
John
Good Tags
Great location..Walking distance to Fisherman's Wharf. Staff was very polite.
Bad Tags
$55.00 dollars to park per day is a little steep.
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Valerie
Good Tags
Was clean and the location
Bad Tags
The staff was unapproachable and did not care about the customer at all, stay somewhere else in fisherman¿s wharf. I submitted a complaint and management did not seem to care, received a generic response. For the cost there¿s other places much better
Stay Details
Date Of Stay: June, 2021
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Shannon
Bad Tags
There are no signs to indicate where to park to checkin. Once you pull in, behind a parked car, nobody assists you with where to go. Then the parking was full so we were still charged $44 to park two blocks away in a dark dirty lot - awful experience
Stay Details
Date Of Stay: May, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
The room decor anand layout
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Fair
Derek
Good Tags
The view of Telegraph Hill.
Stay Details
Date Of Stay: May, 2021
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Great location
Bad Tags
Beds suck. Gave me back ache. No one told me that there would be a $70 charge extra to keep your rental car parked in the hotel garage. I paid $240 extra. Not happy.
Stay Details
Date Of Stay: April, 2021
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Great reception staff. Nice convenient location. Decent room layout.
Bad Tags
No valet, cleaning staff needed a three hour window and still did not arrive. The room I had was a bit noisy, possibly from an AC unit? Paper cups instead of glassware. Just expected a bit more from Hyatt.
Stay Details
Date Of Stay: April, 2021
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Mohammad
Good Tags
Excellent location with several good choices to eat within walking distance. Staff were very friendly. The hotel didn¿t feel like a 4 star but overall it was clean and nice enough for a family vacation.
Bad Tags
The sink didn¿t¿ drain and we don¿t want to call for service during COVID
Stay Details
Date Of Stay: April, 2021
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
the staff was very friendly
Bad Tags
no microwaves in the rooms
Stay Details
Date Of Stay: March, 2021
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Ryan
Good Tags
It’s location is great
Bad Tags
Fees fees fees. Need to be more upfront about the cost of checking in even if you thought you have prepaid. Tv in kids room didn’t work and the shower broke
Stay Details
Date Of Stay: February, 2021
Trip Type: Family with Teens
Reviews Rating: Disappointing
Theresa
Bad Tags
I thought this hotel was on the wharf near the water to view from the room but it was not due to the other surrounding buildings re bout the same height. disappointing for the price.
Stay Details
Date Of Stay: December, 2020
Trip Type: Group Traveler
Reviews Rating: Good
Steve
Good Tags
Nothing
Bad Tags
We picked this hotel because it is one of the few that advertised a pool. But when we got there the pool was closed. This room slept 4, however there were only 2 coffee cups and no water glasses. They had charging ports, but the same 2 cars used them.
Stay Details
Date Of Stay: November, 2020
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Verified Hotel Guest
Good Tags
The location is great
Bad Tags
You get charged $30/day destination fee!! Parking $45/day.
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Teens
Reviews Rating: Good
Jane
Good Tags
loved the bikes
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The lady whom checked us in was terrific.
Stay Details
Date Of Stay: March, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Location and friendliness of staff
Stay Details
Date Of Stay: February, 2020
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Close to everything we needed and to where we wanted to go.
Bad Tags
No
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
The staff were all fantastic. Kind, helpful and available. The location was terrific. Walking distance to restaurants and shopping, quick easy drives to most of the city. Uber/Lyft picks up right outside if you want to avoid a car.
Stay Details
Date Of Stay: November, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Melissa
Good Tags
Extremely clean and staff was fantastic
Bad Tags
Our room had a large crack in the counter. Other than that the room was spotless, and staff was amazingly friendly.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Margaret
Renovated rooms, directly on the ocean boardwalk
Good Tags
Ocean view, directly on ocean boardwalk, food was excellent
Stay Details
Date Of Stay: April, 2017
Trip Type: Solo
Reviews Rating: Exceptional