Reviews

Authentic Guest Reviews Holiday Inn San Francisco-Fishermans Wharf

Total Traveler Rating

Total Traveler Rating
4/5


Based on 14 Reviews
Verified Hotel Guest
Good Tags
The proximity to Fisherman's wharf
Bad Tags
We were awaken by what sounded like demolition in the room next door. We called and were told there was construction on the 5th floor, but it sounded like it was directly above and next to us. The noise was so loud that we couldn't be inside the room
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
James
Good Tags
The desk agents at checkin, were wonderful. Seldom have I had such a lovely, warm and authentic welcome at a hotel.
Bad Tags
Everything was perfect.
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Locayion
Bad Tags
No
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Christopher
Good Tags
The extraordinary guest service and support from the the staff.
Bad Tags
Nothing serious!
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Bad Tags
Wharf charges!!!!!
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Karla A
Good Tags
The staff is kind and accommodating.
Bad Tags
I would like more in-room dining options.
Stay Details
Date Of Stay: October, 2019
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Bad Tags
Had to pay $10 for WiFi. Food wasn't good in restaurants and too expensive.
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
Best about the hotel was the location. It was near everything.
Bad Tags
The staff was meh. The additional charges and the cost of valet was ridiculous. The valet takes FOREVER to bring the car around. On top of that, the valet returned our car with a flat tire (it wasn't flat when I gave it to him). I wouldn't stay here a
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Denny's
Stay Details
Date Of Stay: August, 2019
Trip Type:
Reviews Rating: Exceptional
Ryan
Good Tags
the location was amazing
Bad Tags
online it said $--- for one night which was an amazing so we booked it then got charged $90 on fees which we were informed about then $90 more on parking without knowing being told it would be a holding fee. so $--- turned into $--- really quickly.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Location was central and ideal.
Bad Tags
Parking was ridiculously expensive and the compulsory valet was disorganized at best.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Location
Bad Tags
Yes!!! Mgmt was awful. Young employees working at the front desk & in the restaurant. Very inexperienced. Brought our dinner without dressing & silverware! Waited 10 min for silverware after asking TWICE! No silverware at continental breakfast.
Stay Details
Date Of Stay: July, 2019
Trip Type: Group Traveler
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Location & staff were great
Bad Tags
Parking with valet takes awhile room was not very clean the walls were dirty especially in the bathroom.
Stay Details
Date Of Stay: June, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Debra
The location is great. Room was clean, quiet and their concierge was very pleasant and helpful. Loved our stay!
Good Tags
The wharf is busy, many things to see. Tower tours is a wonderful tour to take too.
Bad Tags
A continental breakfast would be nice.
Stay Details
Date Of Stay: October, 2016
Trip Type: Couple
Reviews Rating: Exceptional