Reviews

Authentic Guest Reviews Holiday Inn Civic Center

Total Traveler Rating

Total Traveler Rating
3/5


Based on 8 Reviews
Verified Hotel Guest
Good Tags
ambiance, apples at the receiption, location
Bad Tags
extreme construction noise earlier than 7am. I was re-allocated for the following two nights but last early morning ended up being noisy as well.
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Wonderful
Olivia
Good Tags
The bed and pillows were extremely comfortable, and the hotel room itself was fairly quiet.
Bad Tags
The heater/AC unit was painfully loud. It was too loud to keep on while watching TV or sleeping. Also, the room was incredibly spartan. No dresser or desk and only a tiny bedside table. There were also no shower rods or anywhere to hang a wet towel.
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Good
Verified Hotel Guest
Good Tags
I like the complimentary drink tickets, waters and chips and the clean rooms
Bad Tags
I paid for overnight parking and when we returned to the hotel the garage was full. There was staff saving parking for other guests who returned after me. I asked for my money back and we drove 2 hours home.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Mandy
Good Tags
No positive comments.
Bad Tags
Worst experience of my travel career. Staff was scatter-brained, elevators and room were dirty. The doors had no resistance and SLAMMED when guests closed them. Location was inconvenient for walking. Lastly, smacked with fees - WiFi, coffee, parking, etc.
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Very clean and friendly staff.
Bad Tags
Nope
Stay Details
Date Of Stay: October, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
I loved the renovation of the lobby. It's still under renovation, however the finish layout will look great.
Bad Tags
The rooms were dirty. The carpet had spots all over, there was hair on our towel and on the floor. The bathroom also had ant problems. Not having a refrigerator was a big disappointment.
Stay Details
Date Of Stay: October, 2019
Trip Type: Group Traveler
Reviews Rating: Very Good
David
Good Tags
Location is close to everything.
Bad Tags
Not pool
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Good
Eric
Good Tags
Hotel is undergoing renovations so some amenities are not available. But the room was recently renovated and was very nice. This will be a very nice hotel once renovations are finished.
Bad Tags
Neighborhood was sketchy at night. Not safe to walk.
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good