Reviews

Authentic Guest Reviews Hilton San Francisco Financial District

Total Traveler Rating

Total Traveler Rating
3/5


Based on 30 Reviews
Verified Hotel Guest
Good Tags
The location is excellent, and the view from my room looks at Coit Tower.
Bad Tags
The shower water is not consistent: suddenly cold and then hot.
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
I've stayed here several times before and I've it. Great location & friendly & helpful staff.
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
The room was spacious and clean.
Bad Tags
The front desk staff was extremely rude and dismissive of needs. They also misquoted me regarding parking prices. Additionally, the walls were paper thin and so I was kept awake by loud guests on both ends of our room both nights.
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Brian
Good Tags
Location
Bad Tags
Hotel is in desperate need of a remodel. Hallway carpets were stained. Had to call security due to a drunk assaulting his wife next door. Four dollar bottled water.
Stay Details
Date Of Stay: May, 2021
Trip Type:
Reviews Rating: Disappointing
Jagdish P
Good Tags
It was very convenient
Bad Tags
No restorant
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
The view was breathtaking!!!
Bad Tags
No!!!
Stay Details
Date Of Stay: May, 2021
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
We stayed here with our 4 children in a few rooms and received good customer service, clean and adjoining rooms and overall was very happy with our stay.
Stay Details
Date Of Stay: April, 2021
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Location, staff
Bad Tags
My kids gave this hotel 1 star rating. Very poor condition, bathroom doors does not lock and hard to slide especially for kids, broken outlet, old carpet and takes forever for the elevators.
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Poor
Benjamin
Good Tags
The views of the city were really cool. Big TV with Netflix was nice too.
Bad Tags
I was actually surprised the room didn't have a refrigerator. Even a standard motel 8 has refrigerators in the room.
Stay Details
Date Of Stay: March, 2021
Trip Type: Family with Young Children
Reviews Rating: Good
Christopher
Good Tags
The view from the room. Free upgrade to premium floor. . Complimentary late check out offered. Beds we're very comfortable. Nice toiletries. Excellent large tv. Friendly staff
Bad Tags
They wouldn't allow us to store luggage after check out.
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The location was the only good thing about this hotel.
Bad Tags
No water pressure in shower. Toilets clogged and the Plummer who was sent up splattered fecal matter all of the bathroom floor without cleaning it. Elevators are slow. Hand sanitizer felts cheap and slimy. There was no FREE wifi. Overall horrible!!!
Stay Details
Date Of Stay: March, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Location
Bad Tags
The staff gave me the wrong key cards. My room was not ready for the 3pm check in. We ended up staying in a different room than what I booked. I booked a king, ended up with a queen. The bathroom was dirty. There was hair on the toilet and in the shower.
Stay Details
Date Of Stay: March, 2021
Trip Type: Group Traveler
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Floor level View was great.
Bad Tags
I first arrived and did not know anything about a $30 parking fee as a hotel guess until two seconds before I was asked to swipe my credit card. There were no robes in the room, there was no microwave, there was no mini fridge. There was no vents.
Stay Details
Date Of Stay: February, 2021
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Bad Tags
Elevadores are too small and with COVID and a 4 person max, the wait to even get on the elevador is a minimum of a 15 minute wait.
Stay Details
Date Of Stay: January, 2021
Trip Type: Group Traveler
Reviews Rating: Disappointing
Richard
Good Tags
The Front staff are always exemplary warm and welcoming
Stay Details
Date Of Stay: October, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Richard
Good Tags
Just love the front staff, always accommodating and remembers me and greets me by name. very consistent rooms and feel comfortable staying every week.
Bad Tags
Keep up the great work!
Stay Details
Date Of Stay: October, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Location
Bad Tags
The room I got was the equivalent of a small locker next to elevators. Was NOT a good night’sleep.
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Pleasant
Ricardo
Good Tags
Location was lovely, the swing shift front desk guy. Was amazing super friendly. Coffee shop thats next door, amazing coffee!
Bad Tags
Only thing i was bummed with, was that people above me. Woke me up at 6am walking and jumping around.
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The cleanliness of the hotel itself was amazing
Bad Tags
The view wasn’t all that great and parking was a pain
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
It’s nothing
Bad Tags
Many thing
Stay Details
Date Of Stay: July, 2020
Trip Type:
Reviews Rating: Disappointing
Carol
Good Tags
The exclent peopl who work there
Bad Tags
Nothingj
Stay Details
Date Of Stay: July, 2020
Trip Type:
Reviews Rating: Exceptional
Erica
Good Tags
The staff was friendly and the hotel was reasonably priced.
Bad Tags
No microwave in room, parking was expensive, for self-parking $30!!!!!
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
It was cheap
Bad Tags
Parking was very expensive for overnight
Stay Details
Date Of Stay: February, 2020
Trip Type: Group Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
I booked two beds and they gave me a 1 bed and I had to go to get it switched. The staff seemed unmotivated. There was vomit one the stairs at the entrance with no sign or blocking it off yet when I told the front desk they said they knew. see below
Bad Tags
There was someone smoking and the front desk never answered, nor security, nor housekeeping. I had to go downstairs at 1:30 in the am because it was so bad. The vending Macine was out of service and the tub was grimy. Worst Hilton. I love Hilton usually
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Did not like the hotel.
Bad Tags
The breakfast was overpriced and not that great 🙄
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Darko
Good Tags
Good location. Nice toilet, lobby
Bad Tags
Level of cleaness and staff
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Good
Rita
Bad Tags
The price of the room and description did not state that the room would be NEXT to the elevator. When I arrived, they told me this. The room was half the size of the other rooms, very clostrophobic. At the end they were nice enough to change it.
Stay Details
Date Of Stay: December, 2019
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Bad Tags
The walls are too thin, you can hear others talking in the other rooms . It interrupted sleep time .
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Good Tags
Great location.
Bad Tags
There's no hot tub, swimming pool or sauna.
Stay Details
Date Of Stay: September, 2019
Trip Type:
Reviews Rating: Very Good
Andrew
Good Tags
cleanliness
Bad Tags
No
Stay Details
Date Of Stay: September, 2019
Trip Type:
Reviews Rating: Exceptional