Reviews

Authentic Guest Reviews Comfort Inn By The Bay

Total Traveler Rating

Total Traveler Rating
3/5


Based on 10 Reviews
Kamal
Good Tags
Location is amazing.
Bad Tags
Hotel is not that clean. No room services. No break fast due to covid 19. Staff is busy. No microwave or refrigerator in the room. It is the worst hotel that i rented. I would not recommend it.
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Poor
Colleen
Good Tags
Location Cleanliness
Bad Tags
Breakfast was cancelled, but we weren’t compensated in any way No refrigerator in room
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Good
Jerry
Bad Tags
The fact that we had to pay an expensive price for our parking. Should have all been included in the trip. Very limited on commodities.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Rui
Good Tags
location
Bad Tags
They wanted to charge me an additional $2.00 to use the safe. Their excuse was that i did not specify that i did not wanted to use the safe. This is steeling in from of me. I told them to drop the charge in which they agree to do it. This was my last st
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
House cleaning is amazing & on time everyday. Breakfast had good variety Perfect Location
Bad Tags
Did not Provide Water upon arrival. No Toothbrush/paste
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The location was pretty central to everything we wanted to do in San Francisco and there was public transportation nearby. The front desk staff were very friendly and provided good service.
Bad Tags
The tub in our room had hair in the drain and the bathroom was fairly small. The shower had low water pressure and a low volume of water coming out. Our view was of the building next door. The breakfast was not great and the juice machine leaked.
Stay Details
Date Of Stay: September, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Good location, neat, hot breakfast
Bad Tags
Small room for queen size bed, no refrigerator or microwave Air conditioning not working properly
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Chris
Good Tags
All was great for a 1 night stay.
Bad Tags
$30.00 a day for parking and no tables to sit at for breakfast.
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
John
Understaffed, no clear indication of where to park when trying to check in, room was just okay with what looked like were roll away beds, towels almost threadbare. Accidently left a light weight jacket in the room, have called three times and no one has even bothered to call back to say they couldn't find it. The worst Comfort Inn I have ever stayed at. Stayed at other Comfort Inns during this trip and they were excellent. This hotel needs some staff work.
Good Tags
Hotel was easy to find.
Bad Tags
Customer service between being understaffed and not returning phone calls needs work.
Stay Details
Date Of Stay: August, 2017
Trip Type: Couple
Reviews Rating: Disappointing
Donald
This hotel was a great value for the price.
Good Tags
Very clean, breakfast included.
Bad Tags
Room was a little small.
Stay Details
Date Of Stay: February, 2017
Trip Type: Couple
Reviews Rating: Wonderful