Reviews

Authentic Guest Reviews Paradise Point Resort And Spa

Total Traveler Rating

Total Traveler Rating
4/5


Based on 1398 Reviews
Anna
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Pleasant
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Christine
Will stay there again
Good Tags
Great location, beautiful grounds
Bad Tags
Rooms are on the higher end and then they charge you $40 a day to park when each room has an assigned space already.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Tamzyn
A nice stay despite the...
Good Tags
We loved the gardens - the grounds were immaculate. The ducks were great and we loved the little outdoor aquarium at the restaurant.
Bad Tags
We were disappointed by all the additional charges, when we were under the impression that many of the amenities were included in our resort fees. We paid extra to rent bikes, to attend any of the listed activities (yoga etc), and to use any of the water equipment. We were also charged an additional (daily) amount for parking, and a cheeky “delivery fee” on room service ordered from the on-site restaurant. We were also disappointed to find that our room was not serviced at all during our stay (our stay was 4 days), and that this was only available to rooms where the stay exceeded 5 days. We expected at least for the bed to be made. The tiled floors were also dirty, walking barefoot in our cottage resulted in pitch black feet! The nicer restaurant, Tides, was closed for the majority of our stay and we were not made aware of this. The nearby public recreation area on the bay was full of litter and, we came across many people sleeping in their cars in the parking lot.
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Good
Tamara
we are enjoying staying there...
Good Tags
it’s quite , clean and comfortable
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Osama
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Chris
Not great
Good Tags
Property is nice.
Bad Tags
I paid a fortune for what felt like a normal hotel room to attend a wedding and had no time to enjoy any facilities other than barefoot bar where the restaurant would not serve me so I ate at bar after waiting half hour. checkin time was late for afternoon event. the poor wedding party had no tent over area for wedding and it was awful for us all.
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Disappointing
Yu
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Haines
overall truly enjoyed
Good Tags
setup of rooms were great
Bad Tags
not enough food options
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Michael
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: with friends
Reviews Rating: Very Good
Azniv
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Facchetti
Exceptional
Good Tags
Great property, for the cost not very clean and hard to get food! Otherwise wonderful!
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Stacy
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Alfonzo
expensive and not clean. becareful...
Good Tags
it’s a resort
Bad Tags
there were cockroaches in the bedroom, and house keeping is not done everyday.
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
James
Nice hotel, great location, expensive.
Good Tags
Nice room, really clean. Good pool, and always plenty of space. Beach area, and facilities were really nice. With a car we were very close to local amenities and other restaurants. Housekeeping did a great job
Bad Tags
Reception staff particularly unhelpful, and didn't give a warm reception as you would expect on arrival. We did have an issue on our first day that we had approached them to help resolve, and they provided little support and were not interested at helping us with - we resolved on our own in the end. Restaurants were nice, but a little over priced. Shop was REALLY expensive - abundance of local amenities very close (with a cr), but unsure there was any need to overcharge so much!
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Shane
staff were horrible and not...
Good Tags
room was clean
Bad Tags
staff member called my guest the “N” word
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Andrea
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Hamad
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
John
Not quite paradise
Bad Tags
Reception Staff were a bit rude
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Pleasant
Danny
Perfect place to relax
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Guy
Wonderful vacation
Good Tags
Grounds are Amazing Beautiful
Bad Tags
Little too much walking from room to lobby, store and restaurants
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Moni
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Marilen
Pleasant
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Hrishi
An overpriced two star property..!!...
Bad Tags
Tired property, late check in, noisy air conditioning, lack of services - would not book again! Significant improvement needed on all sides..
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Poor
Thega
Superb
Good Tags
Excellent location & great food & good ambience
Bad Tags
None
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Jose
Bad
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Marie
Not good value for money....
Bad Tags
The bedroom floor was dirty.
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Pleasant
Abi
Everything was awesome!
Good Tags
Everything! I really like the location and the room. It was a place that is conducive to relaxation. I loved everything about the resort.
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Exceptional
Mike
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Alexander
The best resort/stay we experienced...
Good Tags
"Paradise" is a proper description. The resort sits on its own island with pools, beautiful lakes, lush gardens and perfect beaches. It's like a stay on an exclusive tropical island - although it sits right in San Diego. A lot of possibilities (including boat rentals etc.). Parking directly in front of your room/bungalow. We just loved it!
Bad Tags
There really was nothing that could have been better/improved!
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Raffi
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Hamad
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Khalaf
Poor
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Poor
Anonymous
Superb
Good Tags
It’s very good resort to stay with family.There are many activities for children.I liked bungalow style resort.Their nature was like a Hawaii.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Tsovinar
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Selvaraj
Poor
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Poor
Mikayel
overpriced
Good Tags
location
Bad Tags
overpriced for the level of service and amenities
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Nathaniel
The 800+ dollars for two...
Good Tags
The location of the property is great. Minutes away from PB, cheap uber fares to the airport and into the city.
Bad Tags
When I arrived there was a cockroach in the sink. I took pictures. There was also a small stain towards the very bottom of the sheets that looked like a spot of blood. I took pictures.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Ofik
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Loukas
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Sharmyn
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Radha
Disappointing cleaning service for a...
Good Tags
location
Bad Tags
we booked this expensive resort only so that we can avail come back to a clean room at the end of the day - however we were shocked that cleaning service is only available for stays more than 5 days. also checkin was not until 4 pm which was hugely inconvenient with a baby. besides the room was provisioned very frugally - not even enough coffee :tea for two person occupancy. we had to ring and ask for coffee/tea every time. ruined our whole “resort” experience - a motel would have been better. on hind sight- at this price point for two families- we could have rented an air bnb.
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Poor
Neil
A great location, but lacked...
Good Tags
Paradise Point is in great location and is set in well kept and maintained ground, the hotel rooms are actually mini ground floor units which you can drive and park directly in front of. The Rooms we're well presented and modern.
Bad Tags
Paradise Point markets itself as a resort, but it lacked some of the finer points, there was no room cleaning (unless requested) and no facilities (loungers etc) to use on the beach, so we had to use the pools each time which was frustrating given the 'resort' branding. there was also a $40 a day parking fee on top of all the local taxes which isn't clearly set out.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Karen
I don’t travel often and...
Good Tags
It was Beyond my expectations
Bad Tags
I can’t think of anything
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Khachatryan
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Diana
Superb
Good Tags
I like pools.
Bad Tags
I didn't like internet so bad
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Monica
great stay although would have...
Good Tags
beautiful grounds, lots of pools and nice updated rooms.
Bad Tags
amenities like mini golf closed too early, would have liked for tidal to not be a pre fixe menu and options for bikes on property to use (not for rental)
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Munif
exceptional property.
Good Tags
location , services, pools, clean.
Bad Tags
high cost of parking , I came to reception after 4 P.m to check in and they told me that my room is not ready .
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Mohamed
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Harii
Exceptional
Good Tags
All of the food is amazing
Bad Tags
I loved everything about it
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Goodbody
Ok
Good Tags
Location
Bad Tags
Didn’t have a sofa and a microwave and refrigerator to store some food, barefoot bare didn’t answer there phone for room service and we called the main line to get connected, still no answer, went to bed hungry, disappointed!
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Khosrow
Reasonable choice but several flaws
Good Tags
Well located for the Lagoon and proximity to the city
Bad Tags
Additional charges for Breakfast ($35 pp) and parking ($40 per night) were excessive. Water craft hire also expensive. Beds too soft and only standard size doubles. Nice location but all too busy to be vaguely relaxing. Sea water in the lagoon felt ‘oily’ probably because of all the motorised watersport. Not ideal for swimming. Main swimming pool permanently packed and other swimming pools not too busy but small and unsuitable for doing lengths as they slope like a ‘beach’ at one end - though this is good for small children. Pools not cleaned properly and do not have showers by pool side. Overall, by US standards, this is probably as good as it gets for 4 star resort but if you are used to holidays in the Med, prepare to be disappointed and offended by all the hidden charges.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Christina
wonderful and $$$ vacation spot...
Good Tags
The pools were close and the one near our room was quiet with not alot of people which was nice for the small kids we were with.
Bad Tags
not many choices for restaurants for dinner on a Friday night - with a group you couldn’t get in anywhere without a long wait. have to say while $$$ the menu to go - the food was very good and delivered in a timely matter! that was awesome. Albiet with that said - if they expected you to eat more in the room there was really no where to eat - we had a small coffee table but the queen room had no tables - so kids eating on the bed - not so good!
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Jennifer
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Ronna
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Veronica
This was a very short...
Good Tags
The resort is beautiful with great restaurants and several activities. There is no need to leave.
Bad Tags
Like many of the reviews, my room was not ready at check-in time. I had to wait an extra hour. The staff felt bad and gave me a $75 credit. During these times, I am sure they are either short staffed, or overwhelmed with whatever unexpected situations arrive that day. The room was clean but the shower floor was questionable.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Carla
Great place plan to spend...
Good Tags
The aesthetic of the whole area was great! Very peaceful and quiet. Loved the waterside rooms! The rooms were very well designed and clean.
Bad Tags
Why is it that the more expensive the hotel the less amenities they offer?? Everything had a price. $800 for a room and no free coffee or hot breakfast?? Nope, but they have hugely overpriced restaurants that will be happy to take your money. Meanwhile the $200 best Western offers free coffee all day and a hot freshly made breakfast for free.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Jarek
love it
Good Tags
all was perfect we love the camping style and we have been coming to this place every year since 2017
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Trey
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Lombardo
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Mor
Very poor
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Poor
Kerin
Nice and relaxing
Good Tags
Great location and a nice place to stay.
Bad Tags
Some resorts offered beach chairs and umbrellas and sand toys to their guests. I don’t believe Paradise Point had these things available.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Lotfi
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sonia
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
April
Nice overall location but rate...
Good Tags
Resort amenities/activities included, e.g. putt putt golf, ping pong and enjoyed 2 of the 5 pools. Staff young and very friendly. Nice spa facility, had relaxing massage & hydrating facial. Tidal Pool pre fixe meal delicious.
Bad Tags
No views, unless in one of few expensive bungalows. Had to call for cleaning and/or any item. Daily calls placed for towels, water, toilet paper, etc. Food good, but pretty much same at several locations and very expensive. A Virgin Pina Colada $11.00.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Fair
Anonymous
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Sharidy
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Chung
Pleasant
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Robert
Very good
Good Tags
Friendly, great food, water sports superb
Bad Tags
Under staffed restaurant made for very slow service especially at night
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Gina
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Josh
Passable
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Fair
Alisa
Disappointing
Good Tags
Great
Bad Tags
Your price for everything for a room for parking
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Ansuette
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Linda
I can hardly wait to...
Good Tags
Room, location, pool, food, bike rides, tennis courts
Bad Tags
housekeeping was very minimal. One day they didn't even make the bed.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Patrick
Good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Ramin
Exceptional
Good Tags
We love stay here. Only bathroom smells bad.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sharon
This resort is way overpriced...
Good Tags
Our room was a Jr. Suite bungalow, and was good sized, and clean. However there were no little extras or special touches you would typically expect at this price point!
Bad Tags
This resort is geared more for, or at least attracts more, families rather than couples. It is NOT a quiet romantic getaway place! There is nothing to separate some of the patio / green space for some of the bungalows, and The first night we were there, Saturday, the room next door had invited all their family and friends (must have been locals) to join them for their daughter’s birthday party, and they spread out and took up all the outside space of at least three bungalows, including ours, so there was no privacy on our patio at all! Turns out that was the only clear evening of our stay, where we could have actually enjoyed sitting on the patio and seeing the stars over the bay, the rest of our stay was overcast every evening. The nicer restaurant, Tidal, was only open Wednesday through Sunday, and since we already had activities booked for Saturday and Sunday, we were unable to try that restaurant out (we left Wednesday morning). Their other restaurant, Barefoot, was just so-so. We ate there for one breakfast, and it was comparable to a Dennys, at best. The pool bar was open, but the pool grill was only operational Wednesday through Sunday. The grounds of the resort had lots of trees, ponds, and birds, which was enjoyable and interesting, but it definitely needed some upkeep. There were spider webs everywhere, even in the leaves of trees hanging over outside tables, and in the seat backs of chairs at those tables. Building eaves are covered with spider webs. The “beach” area at the resort isn’t great. The location is great if you want to be out of the main hub of downtown, and it is close to Sea World, but there is not much that is walkable around. We did walk to a really wonderful breakfast place, and a nicer beach area, but it was 2.7 miles away, and not a distance most people would want to walk (definitely not with kids!). This is not a great location if you don’t have a car, especially given the lack of good restaurants (every day) on site.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Good
Beatrice
Terrific weekend break
Good Tags
Pool was great BUT may a few more jacuzzi
Bad Tags
Crowded Jacuzzi with kids eating icecream
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Cassandra
it was amazing. I was...
Good Tags
it was clean, gorgeous, convenient
Bad Tags
the bar/restaurant staff was a bit slow … seemed under staffed for the time of year and for how busy it was. plus his expensive everything is.
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Michael
great location, not a high...
Good Tags
location
Bad Tags
price
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Good
Smolonogov
it was pleasant
Good Tags
quiet location
Bad Tags
the floor in the room should be cleaned properly. there are dust bunnies in all the corners. our feet were black.only 3 pillows per bed and 2 dining chairs for 3 people.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Bueno
Booked last minute. Want a...
Good Tags
Location was awesome.
Bad Tags
Wanted a ocean view
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Scott
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Anita
Great trip, excellent property overall
Good Tags
Great location and property
Bad Tags
Floors in room dirty
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Christy
What a relaxing and beautiful...
Good Tags
I thought the resort was beautiful! We loved swimming at the main pool and being so close to the beach! Our room was a good size for a family of 4 and the staff were all so polite, especially Tony!! He was funny, friendly, and so helpful!! The food was great and the Island market store had all the “extras” we needed.
Bad Tags
There really wasn’t anything we didn’t like. Food was expensive as most things are these days.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Hope
My stay was very relaxing;...
Good Tags
Breakfast was delicious; great location
Bad Tags
Food was a little pricey.
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Alexey
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Aina
Good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Ober
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jenny
Really enjoyed our stay in...
Good Tags
Room was very comfortable including beds and pillows. Plenty of room at the pools which were very quiet. Beaches beautiful. So clean. Loved this resort.
Bad Tags
Asked for quiet room but given room next to the main pool which plays music from 8am.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Tiffany
Paradise Point is not a...
Good Tags
The resort has beautiful grounds with tropical landscaping, it feels like you are in Hawaii! There is lots to do at the resort, you barely need to leave.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Brandy
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Lysa
potentially a lovely resort but...
Good Tags
nice rooms, good pools & gym, food quality good,
Bad Tags
rooms not as clean as should be for the price of resort, cobwebs in corner of room and on ceilings, limited food choice - if you stay Sun eve to Wed as we did there is only one restaurant open with limited choice for breakfast, lunch and dinner. drinks are very expensive - at the bar and in the market, no daily housekeeping so coffee and water not replenished in the room
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Ali8e
It was worth the money!
Good Tags
I liked the friendly staff and the amazing location, the beach was great and green areas makes you feel like you’re in Hawaii
Bad Tags
I think the room could have a little more modern furniture.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Ian
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Tania
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Phil
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Cynthia
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Ricardo
Superb
Good Tags
Resort was located in a great location.
Bad Tags
Had to ask for service every day
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Stefan
Pleasant
Good Tags
The location is really nice. The beaches arount the resort are awesome.
Bad Tags
Price is way to much for the experience you get.
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Pleasant
Charlette
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Shushanik
Passable
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Fair
Marcy
Finally! A resort worth the...
Good Tags
So much for everyone to do! Beautiful location on Mission Bay in San Diego. The grounds were gorgeous and well-kept.
Bad Tags
I would have liked more signage. I had a hard time using the map and trying to give my family members directions on the property.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Erika
Great location but resort needs...
Good Tags
Barefoot Cafe was great
Bad Tags
Price of room wasn't worth it. Rooms are dated, shower was falling apart. Pillows were flat.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Teddy
Long wait for the second...
Good Tags
The staff who brought the microwave was super nice. The 2 cleaners did not even empty the trash near the toilet.
Bad Tags
We rented 2 rooms for 7 occupants. We waited 2 hrs/5 calls to get the other room. Disappointing!. We didn't get the adjoining room either which was vacant at first. I think it was irresponsible & inconsiderate.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Araz
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Good
Melanie
needs maintenance, won’t be back
Good Tags
beach, pedestrian friendly
Bad Tags
old, needs repair, small/cramped, dirty beach
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Sohi
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Rodney
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Willie
Disappointing
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Laura
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ricardo
Over all very relaxing and...
Good Tags
The grounds are very well kept and just beautiful. The pools are great, the staff very friendly. and the firepits are wonderful! Also, the rental bikes, etc are a nice touch.
Bad Tags
For the price paid, the rooms could use some updating. The only think that looked updated was the flooring and the tv. Walls are all scuffed up and the bathroom is tiny with fixtures needing updating. Beds, lamps, usb plugins, bathrooms, painting, etc could all use updating.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Krystel
Paradise!
Good Tags
The room was perfect. The room is of a great size, with a great view to a semi-private patio/garden. The fact that we had multiple pools was great. The beach was a short walk away, and the resort restaurant was delicious – great food and great drinks.
Bad Tags
One idea is to add a smart TV to the room TV. We would have loved to watch Netflix or to mirror our laptop/tablet screens to the TV. And maybe they could add a bookstand in the market.
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Exceptional
Adam
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jenkins
Passable
Good Tags
That it's really close to the beach.
Bad Tags
The price we paid wasn't worth it
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Anonymous
not at all worth it....
Good Tags
location was amazing.
Bad Tags
The staff was really bad. and being such an prime property they closed the kitchen at 9.30. and also if you are spending so much money they should at least have 24 hours room services or atleast basics.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Andrea
Pleasant
Good Tags
Nice rooms, friendly staff. Accommodating by lending a microwave to sterilise baby bottles.
Bad Tags
Barefoot grill had great food but that was the only real option. Coffee at the shop could be improved. For a family friendly hotel with a bunch of kids cycling and walking around it was not very pedestrian friendly (few sidewalks and many cars). Wifi was patchy throughout the property. Housekeeping didn’t occur daily and had to be reserved- that is terrible for parents looking to vacation from house cleaning. The main pool was not very clean and lounge chairs were perfectly uncomfortable. There was no soap in some bathrooms- like the lagoon pool.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Manuel
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Melissa
Great get away from realty
Good Tags
Feels like a tropical paradise. Really enjoyed our stay. Loved the fact that you can park right outside your room and there is a charging station on the premises. Lots of games to play. Will definitely be back!
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Paula
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Florian
Very good
Good Tags
great location on an island. I recommend to take a room with access to the beachfront.
Bad Tags
Impossible to réservé à seat to the restaurant.
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Very Good
Chenell
Great place for celebrating the...
Good Tags
The location is near everything, lots of activities and amenities
Bad Tags
The spiders in the room
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Jon
Great Property but not Perfect
Good Tags
Very clean and well kept property. Great location. Beds were comfortable. Bar was great.
Bad Tags
Water would run hot and cold in the shower. Rooms were very stuffy even with the AC running. WE HAD A lanai garden view room. It should have had a dining table. There was plenty of room for small one. The beach surrounding the property is public with all kinds of people hanging out. I would not like having a beach room with lots of people hanging out in front of my room.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Ryan
amazing family vacation with tons...
Good Tags
location and property.
Bad Tags
limited eating venues and hours. Restaurants close too early
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Shonese
paradise point is one of...
Good Tags
right at the bay to easily do water activities . great restaurants and really enjoyed the bbq stand this time around. multiple pools . security
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Garik
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Abdulla
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Johannes
Good
Good Tags
location. bungalow right on the beach.
Bad Tags
prices for food and drinks are steep! also 40 dollar per night parking fee is rediculous. we shared a bungalow with our family of 4 but only 2 outdoor chairs are being provided.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Stacey
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Lien
Exceptional
Good Tags
The garden is very beautiful and relax,the worker nice
Bad Tags
The taxes very high and also nobady send me the folio for my booking or explain for what im pay
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Good Tags
Food is terrible
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Michael
Pleasant
Good Tags
Beautiful rooms
Bad Tags
Too many kids
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Pleasant
Yikai
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ami
decent resort… perfect for those...
Good Tags
the resort had onsite activities such as bike, kayak and paddle board to rent. they also motorized boats and ski-jets to rent too. we were able to spend 3nights there and not have to leave the resort. there are several pools to choose from. luckily, there’s an adult room to get away from the splashing and screaming children. the bedrooms were of good size; but walls are thin and we were able to hear the crying children in the room next door.
Bad Tags
the entire resort is understaffed. we were t able to check into our room until past 5pm as it was still being readied. there’s only one restaurant that’s open all day long to serve drink and food. and even then, there’s no enough staff to handle a fully booked resort. it was frustrating to be told that the breakfast line was 25-30mins wait when there’s plenty of empty tables ready to be seated at. the resort accessible by general public, so every now and then, you’ll get the odd outsider getting to the pool facilities. a little annoying when there’s not enough towels and sun beds. they need someone to man each pool facility. and would recommend having someone at least sell (bottles/can) drinks at the adult pool. annoying yo have to go to the one bar to get drinks. though the main does serve drinks and a very small selection of food. don’t bother paying for the spa day pass… the steam room, sauna and whirlpool is so small.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Andrea
Excellant get away
Good Tags
Everything for a great vacation is on premises. And very close to sea world. With gas prices as high as they are it was nice not to have to drive anywhere. We just enjoyed all the pools and beach! The employees were all great!
Bad Tags
They sailing center wasn't great. We had a issue there but u believe they are not part of paradise point.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Frank
Nice facility poor service
Good Tags
Breakfast at Barefoot was excellent.
Bad Tags
Requested room to be cleaned and it never was.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Good
Chanier
Gorgeous property 5 star
Good Tags
Beautiful property will definitely stay again
Bad Tags
Nothing at all. just a wonderful facility
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Melissa
Passable
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Fair
Terry
Passable
Good Tags
The location was great but my room smelled horrible! I had to go buy a candle to try to get the smell of urine to disappear. There was no daily cleaning provided and the least they could do was leave a broom for us to sweep up the sand everyday. No king pillows in a king bed I feel like at a total of 2600 for 3 nights it could have been better
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Fair
Mallori
Good
Good Tags
Beautiful grounds, close to San Diego beaches and attractions
Bad Tags
Bugs in our room, dirty floors, outrageous prices at the market.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Good
Mary
Really enjoyed the property -...
Good Tags
Clean, nice large room. It wasn't far from the pool (adult pool) Liked the walk in shower.
Bad Tags
The door that opened to the refrigerator was broken (off its hinge). The jacuzzi in the adult pool wasn't working (it was cool, not hot)
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Olivia
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Boles
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Javier
True resort
Good Tags
This is a true resort!
Bad Tags
Nothing. For a family or couple this destination is perfect
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Guiao
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Paula
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Robin
disappointing at best. resort is...
Good Tags
location
Bad Tags
not as described on website. rooms were sub par, we asked for two beds and upgraded our room to have a view and paid an additional $561 and ended up with a king bed and a sofa bed.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Fair
Narineh
excellent
Good Tags
we stayed the weekend in paradise resort, I would say had the best experience ever among all trips. everything was perfect although it was a little bit pricy, it worth. I really enjoyed the location and the room , the food was great. will come back again
Bad Tags
nothing
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Chris
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Michael
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Julie
excellent staff and service
Good Tags
excellent reception staff
Bad Tags
location to beach and town pet friendly
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Frances
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Edward
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Julia
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Bonnie
Superb
Good Tags
Lovely atmosphere. Felt like being on an island.
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Lakisha
Love the resort but the...
Good Tags
I love the property but something about all these fees from your website and the property is uncool I would have pick exceptional stay but those check out fees is not right
Bad Tags
I was charged resort fees by your company and the property … that has to be illegal … I will be looking into this… and nobody fully explain why ?
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Dias
very poor service in house...
Good Tags
pool n spa
Bad Tags
we stayed for 3 nights and nobody came to clean our room or put clean towels
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Poor
Rebeca
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Edward
A return to the same...
Good Tags
The pool we used was very close to our room. It was clean and well-maintained and very comfortable. We enjoyed it very much.
Bad Tags
We did have an ant problem in our room. Not a lot of ants but enough to ruin some cupcakes we had purchased.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Good
Anthony
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Laina
Very good
Good Tags
The grounds were beautiful! Friendly staff with lots of activities and things to do for no extra cost.
Bad Tags
Having to pay for parking on top of the resort fees.
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Amanda
Passable
Good Tags
my room smelled so musky and mildew to instantly had to open sliding door and front door and leave them open and started to have asthma issues from it. room was run down as well as outside of the property.
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Fair
Nina
Overall we had a wonderful...
Good Tags
The resort was beautiful. Fairly clean. Attentive employees.
Bad Tags
The bed was so uncomfortable. Mattress was flattened in the center and lifted on both sides. Not too many dining options. As is there were only two restaurants, one had a set menu. Hard when traveling with kids.
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Very Good
John
relaxation at its finest
Good Tags
felt like I was not even in San Diego but more like an island somewhere
Bad Tags
restaurants a little pricy
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Brian
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Wonderful
Robert
Pleasant
Good Tags
Great location! Old room needing remodeled. very expensive for what you get!
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
Relaxing Pool experience and Barefoot...
Good Tags
we love the Property.. The pools …the lush grounds the inner property pond! Barefoot Bar and Grill Great food
Bad Tags
The Rooms could use some serious fixing up! The shower wall had water damage and the room smelled moldy! I understand with Covid that they had to scale back on housekeeping! so if you needed cleaning, towels, toilet paper ect.. you had to ask! oh and the bottom sheet on the Bed had a hole in it! $375 a night to stay. I do feel like the rooms should have been PRE-Checked!!! this was our second stay! We did not have the same experience the first time that’s why we returned ( 3 years between) The on property store the beer prices outrageous $52 for a twelve pack Do not buy Beer there!!!! When we complained at check out the front desk Girl said she would re-fund the resort fee and send our receipt by E-Mail. When I received the E-Mail there was not a refund! When I called the resort to ask about it, I was aggressively told that is something they do not do… but she would do it for us this “ One Time” It was not the same Girl but rude in my opinion
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Good
Sal
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Tigran
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Azi
I think we should be...
Good Tags
The property was situated on a beautiful location. the bay and pond was breathtaking.
Bad Tags
There were several things that we were disappointed about: (1) The pools were relatively dirty. We found really disgusting things in the water. This was unacceptable. (2) We requested towels. When received the towels were dirty with holes in them. (3) The restaurant barefoot had really bad service. although the food was amazing the staff was extremely rude each time. They didn’t seat us for a while, they gave us a really bad attitude, and they didn’t take the proper order.
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Fair
Glenda
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: group
Reviews Rating: Exceptional
Olukemi
Great except for fellow guest.
Good Tags
The resort was beautiful.
Bad Tags
The guests next door were loud and obnoxious at 1:00 in the morning. They disturbed my family and scared my children with their yelling and fighting.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Scott
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: group
Reviews Rating: Wonderful
Martin
you don’t need pics to...
Good Tags
furniture too old, prices too high for what you got
Bad Tags
too old too dirty, the only nice area it’s the bathroom
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Poor
Dawn
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Eisagholian
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Arlene
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Elena
Bad
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Anonymous
we had an amazing time...
Good Tags
amazing property and great staff!
Bad Tags
rooms are only serviced if you stay more then 5 days - for a family resort this is too infrequent in my opinion. especially given location on beach. Additional charges whilst noted in the small print could be more explicit in room pricing. Drinks were expensive - expect this for alcohol but not children’s items.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Montague
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Celine
Bad
Good Tags
Nothing
Bad Tags
The pool was dirty, the air conditioning was from the 1970’s the
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Lavinia
Relaxing weekend retreat!
Good Tags
The location is amazing, beautiful bay views with lots of restaurants and shops a short drive away. Love that there is so much direct beach access from the resort. Lots of pool options. Love that it is pet friendly as well!
Bad Tags
Prices are kind of high, but I suppose you have to pay for location!
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Lakisha
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Debra
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Daniel
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Sumiko
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Dorlisa
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Elba
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Flores
Disappointing
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Megan
I hated to leave. Paradise....
Good Tags
AMAZING room. I got upgraded for my birthday to a bungalow. The room service staff & the guy who gave me rides to my room were SO NICE!
Bad Tags
The barefoot bar on Sunday...One bartender charged me $20 over what another bartender charged me for the SAME round of drinks. This happened twice. I didn't catch until I left.
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Lawrence
Exceptional
Good Tags
The location is Fabulous.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Misty
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Ramez
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Monica
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Latanya
I had a great stay...
Good Tags
Beautiful landscape
Bad Tags
I was there 5-days and no maid came to clean, bring fresh towels, or pick up trash :(
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Myra
Exceptional
Good Tags
The food and service were outstanding and the view from back door was unmatched. Perfect place to get work done and recharge after a long week.
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Jonathan
it was great.
Good Tags
location and amenities and the property were amazing
Bad Tags
no problems with the property
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Michelle
would stay here again as...
Good Tags
beautiful grounds
Bad Tags
lack of attention to detail ( no toilet paper in the hotel lobby bathroom) and customer service by a couple staff ( trying to check in there was a receptionist who was too busy with other work and didn’t care to greet me or acknowledge me in any way. her colleague then came to check me in and was very pleasant and helpful) could have been better. We also had to kill 4 spiders we found in the room. they didn’t clean the room which would have been ok but someone could have proactively checked to see if we needed any towels or other room supplies. The cost of this room per night (close to $400) would have dictated better service from everyone.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Bhavdeep
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Demetrie
Pleasant
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Pleasant
David
Very good
Good Tags
The ocean was beautiful
Bad Tags
No parking fees
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Mr.
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Crash
Bad
Stay Details
Date Of Stay: March, 2022
Trip Type: solo traveller
Reviews Rating: Very Poor
Bassett
Wonderful trip, great stay! I...
Good Tags
Loved the bungalow right on the little bay. So safe and fun for our grandkids! The bungalow was very cute, although it could have used a few more things like paper towels. But overall, terrific!
Bad Tags
The Tidal Restaurant. It was overpriced and the food was so-so. I actually was up all night after eating bad, mushy halibut (I should have just returned it, not just sent it back to be cooked again). Our son and family had the same experience two years before so I should have known better.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Good
Lewis
my stay was great overall!...
Good Tags
I love everything about your property! it’s Secluded all the trees and plants! my only complaint is that I like having a suites that’s on the beach. I like to be able to open up my back door and step onto the beach I’m still waiting for the rooms to be give me a good deal!!
Bad Tags
my only gripe is that I didn’t get a room that’s on the beach! I like that most about your hotel!
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Bo
The whole experience is very...
Good Tags
The room is very big and the front desk is super friendly. I will definitely come back
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Derrick
overall great experience
Bad Tags
lack of pillows, areas too dark. no breakfast for the amount paid.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Taly
too expensive for what we...
Good Tags
the room was clean and spacious
Bad Tags
the bed was really uncomfortable, reception staff was not really polite or face a warm welcome feeling.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Fair
Karen
a definite repeat! felt like...
Good Tags
the amenities were spectacular! we brought our paddle boards - so convenient to water access. both restaurants were outstanding- all staff were super engaging
Bad Tags
nothing!!
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Suzanne
Pleasant
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Nalanie
Superb
Good Tags
The resort was nice and grounds were clean, the rooms were clean and stocked with bathroom essentials. The beds were comfy and sheets were clean and crisp. Excited there was fridge in the room. The pool.area was nice with the firepits at night. We loved that it was in the middle of everything short drive to places. Renting the bikes on site made it convenient.
Bad Tags
The restaurants on site food was not great and service was okay. But I understand nowadays that is the new normal. We ended up.ordering Uber Eats the last night, we just wanted a good meal. I wish there was a microwave to make popcorn while relaxing at night in the room.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Thomas
Superb
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Juergen
we were directed into a...
Good Tags
the setting,location and gardens
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Fair
Hassan
Passable
Good Tags
Loved Location and the Serenity of the property Staff was excellent and Alyx at front desk was Awesome!!!
Bad Tags
Safety Door lock screws loose !!! Mattress was horrible!!!!! The food was just barley warm!
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Fair
Jonora
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Caridad
my friends from Portland enjoyed
Good Tags
the view
Bad Tags
no shower room after we went to the pool needed more pillows
Stay Details
Date Of Stay: March, 2022
Trip Type: with friends
Reviews Rating: Exceptional
William
it is a very nice...
Good Tags
beautiful grounds
Bad Tags
no housekeeping at all
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Michael
Superb
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Alan
money can’t buy you happiness...
Good Tags
incredible landscaping 5 swimming pools. excellent restaurants for
Bad Tags
$40 per night parking fee on top of resort fee huge area and far from downtown. each unit has assigned parking places parking fee not listed until you check out no other option offered. this not valet parking
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Katrin
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jessica
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Wei
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jessica
Good
Good Tags
The staff is very friendly. They were kind and welcoming to the children. They have activities for children and it is truly very family oriented. It is a relaxing atmosphere. The fact that you don't need to leave the property to eat was great.
Bad Tags
Dirty linens, even when they replaced them, they brought replacement linens that were dirty or stained. From the first day we were there, we had to ask for all the bed linens to be changed because there was sand, hair and they were dirty Then the next morning we had dirty towels. This happened three times and all three times we were brought new linens that were stained or so old and dirty looking. I gave up on asking for replacements. The Market was out of stock on too many food items and if they had something in stock that day, they'd ran out in the morning by 10:00 am. The hot tubs are extremely old. Haven't been resurfaced in years and are gross to the point that we wouldn't get in.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Good
Anonymous
enjoyed our stay, looking forward...
Good Tags
relaxing
Bad Tags
little pricey
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Julie
Too pricey for what you...
Good Tags
The staff was very kind and welcoming. The location is great.
Bad Tags
The building was falling apart. The hot tub was filled with green foam. The property is in serious need of a renovation.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Fair
Robert
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Kat
Pricey but comfortable.
Good Tags
There are multiple pool areas and all are clean. The bed is extremely comfortable. The beaches adjacent to the property on the inlet are nice to walk on. The staff working in the on-site casual have EXCELLENT customer service; they all deserve a raise. The portions from the beachy casual restaurant were great and all the food was tasty. The nachos were our favorite. Nice that they deliver to your room even in the pouring rain, or you can hang out while you do pickup.
Bad Tags
When we checked in, the toilet in our room hadn't been cleaned, it legit had a poop smear in it so clearly no one had attempted to clean it or even look in it. This made me doubt the stringent nature of their cleaning protocol (especially during a pandemic!!). They did give us a one-night discount because of that egregious cleaning problem. The front desk girl who checked us in also offered to comp our parking-resort daily fee for the entire trip; and to take half off our stay but they didn't honor that. Also, only one of the hot tubs was actually hot (the rest weren't heated at all), and at night some kids put Mr Bubble in the only functional hot tub so it bubbled endlessly and reeked of that fake bubble gum soap smell. Also, the enormous TV in the room doesn't come with a functional remote (it's one of those mini remotes from the drug store) so even though it's a "Smart TV," you can't access any of the Bluetooth settings or cast your laptop's movie onto it so it basically becomes just a big eyesore.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Good
Victor
Exceptional
Good Tags
Everything during my stay was beyond great
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Saeed
It was not what I...
Good Tags
I like the resort in general as attractive place but there’s a lot of problem.
Bad Tags
I had a problem with the resort I upgrade my room and I pay the different and when I get to the lobby they said there is no more rooms available even when they’re already cut the amount from my credit and they had to take a small room without a view even when I already told them I have some thing special going on and I paid the different to get the ocean view but the reception lady her name start with T to be honest she was really unprofessional at all and I don’t think it’s the right way to treat a customer or to talk with a customer she was raising her voice on me and she was saying I don’t know who you did talk to when he did the upgrade even though when she’s the same person who purchased the amount for the upgrade from my credit. It’s so weird
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Poor
Katy
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Travis
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Wayne
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Christa
Nice place, but a little...
Good Tags
It was really beautiful to walk around the grounds and see all the water, pools and beaches. It was very peaceful and felt secluded.
Bad Tags
The bed was pretty hard, I didn't sleep well. I thought the cost per night was pretty high.
Stay Details
Date Of Stay: February, 2022
Trip Type: group
Reviews Rating: Good
Marisol
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Michael
Nice
Good Tags
I thought location was great. Moss led a little on room. Got a garden room but just saw parking lot..
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Good
Nicole
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Joseph
Superb
Good Tags
The Friendly and courteous staff was outstanding. The bungalow concept is terrific. Access to resort is extraordinary.
Bad Tags
Due to Covid restrictions, rooms weren't cleaned daily. Landscaping was a little under decorated but maybe was because of cold weather. It would've been nice to see more tropical flowers and plants.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Chantal
Very good
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Very Good
Emma
Great experience!! Would love to...
Good Tags
Great location.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Michael
Superb
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Nic
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Superb
Good Tags
it was easy to find everything
Bad Tags
the main restaurant wasn’t open
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Kristi
Pleasant
Good Tags
Great walking from the resort all around the 'island' seeing many bird species, people windsurfing and boating.
Bad Tags
Facilities were an issue with our room. First night our room key didn't open the door, pouring rain, we had to drive over to registration, got new room card keys. They didn't work. We flagged down an employee in a golf cart who went and got facilities to check it out. Batteries were dead on the door access. Then at 3 am ceiling fire/smoke alarm started blaring. We climbed on a chair to unplug it, then a 2nd one started beeping, we removed that one. In AM, facilities replaced both batteries. Next night, 1st one started bleeping again, we just pulled it off the ceiling and left it off.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Pleasant
John
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Marissa
I been there 2 times...
Good Tags
The location was great. The swimming pool and rooms are clean and nice. We liked that we didn't have to leave the resort we had everything that we needed there.
Bad Tags
The costumer was not good at all. The first night I called 3 times because I wanted to request a microwave no answer all night. The next day early in the morning I called again they told me they were out. So I thought people check out at 11 so I tired again at 3 before other people still no microwave.
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Tony
Superb
Good Tags
Didn’t eat breakfast
Bad Tags
More food options
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Caitlin
Good
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Good
D
Was like visiting a romantic...
Good Tags
Breakfast was delivered in timely manner. Location and atmosphere was like paradise and was centrally located to so many cool tourists spots. Perfect for a romantic getaway or bring the whole family either way it's amazing. So many Amenities and fun things to do on the island.
Bad Tags
Price was a little high, not having vending machines, hard to get a bucket of ice was annoying.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Carolyn
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Whitney
Exceptional
Good Tags
This place was amazing! The staff was great! It was clean! And it was close to everything! The only thing I wish was that there was an all-inclusive package. The food and drinks were a little on the expensive side.
Bad Tags
The room could have been cleaned slightly better, but overall it was very clean. Found a little trash under the bed picking up some things that I dropped on the floor.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Pearl
I would love to come...
Good Tags
This is a wonderful place for family. I am not always in San Diego and this is my first time around this area. I took my mom and 7 yr old daughter here and stayed overnight. We all love it here, just a little pricey but it’s ok.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
very uncomfortable with how rude...
Good Tags
location
Bad Tags
rude staff
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Michelle
It was Good but it...
Good Tags
Ok I've been wanting to stay here for a while. It was my 60th . So I decided this would be the year. Upon arrival we were greeted and taken to our room . We then ventured to the main pool and hung out. It was good.
Bad Tags
However, While at the pool we ordered margrita sets and it took a hour and half to arrive . In addition when we finally settled in for a good night sleep. We were first alarmed that the freshly made bed had sand in it. Had to call for new sheets at 11pm at night. After all that . We were then greeted by spiders at least 4 of them . We killed one with your lil broom and then another . At this point we were freaked out . The next day I tried to call the front desk all day to not only address the spiders but also to get a ride to the store pool etc. NO ANSWER ALL DAY. I mentioned all of this while checking out. I was given a slight credit . But still kind of dappened the whole experience. I know like everywhere else you guys were short staffed. I get it. I work for a hospital we are short all the time. The room should have been completely vacuumed the curtains are thick and thats where the spiders hide. In addition you have to be mindful of the older people that need rides from place to place . Have to at least answer the front desk phone for that. Other than that Really had a good time. Just wish all the other issues were not there.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Mike
Room 401
Good Tags
Pools, landscape, beach, location
Bad Tags
The doors wouldn’t shut. The bathroom door in particular. Also key to keep power on to charge phones.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Anthony
Beautiful place, so serene and...
Good Tags
Beautiful Location. loved being next to the beach.
Bad Tags
The Family of spiders in my room. also was spiders in our friends room as well
Stay Details
Date Of Stay: November, 2021
Trip Type: with friends
Reviews Rating: Wonderful
Briana
amazing
Good Tags
the view
Bad Tags
some upgrades needed
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Gervacio
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Luay
Superb
Good Tags
Every thing was excellent
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Christian
it was awesome, great stay...
Good Tags
the locations do view
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jerome
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Daniela
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: group
Reviews Rating: Exceptional
Michael
Pleasant
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Salvador
Exceptional
Good Tags
This is our 2nd stay and I have to say , it’s so relaxing here at paradise point. We love it, from the grounds to the pools and the barefoot grill has great food and service!!
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Naima
Poor
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Poor
Adam
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Yun
Good
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Good
Martin
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Chosita
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Kayla
Exceptional
Good Tags
Everything was amazing and beautiful
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Mike
Passable
Bad Tags
Room had broken toilet fixtures. My other room had a leak in the bathroom- water on the floor / Lights out/ lost reservations - I asked for my sons room to be moved to the front of property due to leg disabilities … kept saying you booked through a third party so can’t help you!
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Fair
Mike
Pleasant
Bad Tags
They lost my reservation for my room upon check in. Stressed me out - was supposed to be a surprise for my husband. When I walked out of the lobby in tears they chased me to the car & said they found it . They put me on the side of the property I requested not to be. They kept telling me it was beacaue I booked through a 3rd party. They were awful. Several things in the rooms were broken.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Merle
Lovely property. Clean and feels...
Good Tags
It really is Paradise! No need to fly to Hawaii.
Bad Tags
The music at the pool is a bit too loud early in the morning and late at night.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Justin
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Train your staff.
Good Tags
I loved the room and the location.
Bad Tags
Well the reason for the low review is because one of the nights I didn't sleep very well. The next morning a couple hours later one of the staff decided that it was a good idea to do something in the room next to mine and not take everything they needed in 1 trip. So they would open the door and you would hear it slam and when it did then it would shake the whole building. And this isn't something that happened 2 or 3 or 4 times it happened like 25 times. Ruined my morning and my opinion.
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Poor
Anonymous
Exceptional
Good Tags
Very friendly, helpful and polite staff. Amazing, very relaxing atmosphere, beautiful park. Beautiful room, a lot of swimming pools and jacuzzis.
Bad Tags
Hotel not providing cleaning up service for the guests who staying less then 5 nights. The floor at our room was dirty. We were staying for 3 nights and when I’ll asked to to clean up our room, operator told me that hotel providing it only for 5 nights staying. I was confused and asked to throw out the trash and change towels at least, and cleaning woman came and helped us.
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Michael
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: group
Reviews Rating: Exceptional
Saman
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Mary
Exceptional
Good Tags
Beautiful Resort. Personnel are warm & accommodating! I Love it!
Bad Tags
We stays for 3 days & 2 nights but our room wasn’t visited by the housekeeping to clean the room while where gone, including changing used dirty towels
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Cathy
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Alyssa
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Norma
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Rick
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Nicole
Exceptional
Good Tags
As soon as you pull into the resort it's a beautiful view with palm trees
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Valeriia
no reason to stay here
Bad Tags
we paid 1045$ for 2 days and what we had: location is really good,but all around is old. first what we noticed were dirty outside chairs,bad smell from the old air conditioner and broken small fridge. there is no Netflix,just regular channels,no cleaning service. on Sunday didn’t work restaurant and bike rental was closed at 6pm, didn’t work hot tub and all pools are old. I hadn’t any chance to book massage,I guess in this big hotel work just one spa master. In the restaurant too small menu. There is nothing to do for this money.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Poor
Joniqa
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Waneis
Passable
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Fair
Jennifer
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: group
Reviews Rating: Exceptional
Bar
Passable
Good Tags
Location
Bad Tags
The customer service is poor, we came here as part of our honeymoon trip and definitely will not come again. The price doesn’t match what you get- the rooms are pk but a bit smelly with thin walls you can hear your next door neighbours! The Tidal restaurant was closed during our stay and we had to wait an hour for a dinner table and half an hour for a breakfast table. At the evening we wanted to buy coffee and even the resort’s coffee place and convenient store was closed. Last but no least- the pool restaurant was closed. It seems like the resort is not quite back on their feet after COVID-19, we literally came to enjoy and relax and eventually except pool- the place had nothing else and we had to order Uber eats. For the price paid- doesn’t worth it, the place has a great potential and poor maintenance and bad service.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Fair
Elaine
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Jennifer
Good times with friends and...
Good Tags
Beautiful property. Great amenities. Our room was in a great location, next to the restaurants, beach and pool.
Bad Tags
The price is a little steep. However, I imagine it costs a lot to upkeep the grounds.
Stay Details
Date Of Stay: September, 2021
Trip Type: group
Reviews Rating: Wonderful
Xochitl
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Xochitl
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Laura
Good
Good Tags
Scenery was beautiful and everything was clean.
Bad Tags
The walls were incredibly thin, for my honeymoon I didn’t enjoy hearing a crying baby all throughout the night. Also, my room had zero scenery we had 2 small windows that overlooked 2 parking spaces. When looking at the room on booking.com the lanai garden looked to have a pretty view.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Good
Anne-marie
Okay
Stay Details
Date Of Stay: September, 2021
Trip Type: with friends
Reviews Rating: Okay
Norma
Terrible. Cleaning services and sanitization...
Good Tags
Seems like the facilities and amenities were ok but we did not even use them because our room was not cleaned and sanitized and staff service and attitude was terrible so we left.
Bad Tags
The door to the caed reader of the doors of suite garden access never worked, garden furniture was full of spider webs. Our room was not cleaned and sanitized. The toilet had urine splashed and there were still hairs in the shower. Staff service and attitude was terrible and never came to help and clean aftwr 5 hours so we left.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Poor
Gevorg
Good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Good
Hermine
Pleasant
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Jodi
Pleasant and relaxing
Good Tags
We ordered room service. Breakfast was great!
Bad Tags
There was no literature or ads in the rooms, letting me know of all the services the resort has to offer.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Tatev
Exceptional
Good Tags
Everything is perfect
Stay Details
Date Of Stay: September, 2021
Trip Type: group
Reviews Rating: Exceptional
Natalie
Poor
Good Tags
The hotel location is great The restaurant was good
Bad Tags
The room was dirty No guest service No one comes to clean when I asked
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Poor
Anonymous
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Roambklyn718
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Amanda
Good
Good Tags
Amenities are great!
Bad Tags
AC in our room leaked a significant amount of water the entire stay. Shower floor had a rough texture looked like grout smeared on entire surface.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Good
Nicole
Good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Good
Cameron
Spa is over priced but...
Good Tags
The resort itself is set up more to host business gatherings. If you want to get away from kids this is not the place. Overall the location is so good that the stay was good as well! The bed and pillows we had were hard as rocks but that’s personal preference.
Bad Tags
Spa facilities
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Gianpaolo
Pleasant
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Lisa
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Marissa
Disappointing
Bad Tags
Rooms outdated, smell musty, A/C was either too cold or too hot Thermostat issues
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Revega
Bad
Bad Tags
The area of ​​the hotel is very favorable. But a very big minus smells like a swamp. The room we chose was ooean view. It was a terribly dirty uncleaned room. The hood in the toilet was very dirty. The room was very dusty. There was a layer of dirt on the cutters. The windows were awfully dirty. There was a lot of cobweb and sand. In a request to clean the room, I was told that they could not clean because of Covid.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Irene
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Tamara
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Gulnur
Amazing place
Good Tags
Everything!!!! Awesome garden in the property!the room is good!!!
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Alisha
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Very Good
April
So so happy with second...
Good Tags
location to pool and jacuzzi patio view off room great location within the resort
Bad Tags
The first room they put us in since the patio faced a wall that had plants with white fly all over it. No view
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Kaitlynbezlit
My stay with my aunt...
Good Tags
Their customer service was over the top in excellence. We were comfortable and satisfied our entire vacation. They were very accommodating to our needs. I Will definitely visit again.
Bad Tags
Nothing it was all amazing.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Njeri
Great Time!
Good Tags
Restaurant Service was great and Spa service
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Melissa
Pleasant
Good Tags
Rooms were great and housekeeping staff was wonderful. Restaurant food was delicious.
Bad Tags
Front desk was severely understaffed or just didn’t answer the phone. Our carbon monoxide detector went off at 4 am and no one answered phones. My husband had to get in the car in the middle of the night to get help. Restaurant app went down but no one told guests so we ordered food that never came.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Kristina
Power Outage /Staff Shortage But...
Good Tags
The grounds are beautiful. The resort literally has everything you need. There was a ton of things to do for the kids/young adults and adults alike. Food was good, Tidal is a very cool restaurant. The food was amazing and the view spectacular. Staff there was the best we experienced. Jackie from Room service was also the nicest staff member the whole trip she was the first person to ask us how our stay was going. Loved how many pools there were available, having one in our own back yard was amazing for our purposes. The beach and marina were super fun and close. Our kids loved the many options for water sports. Rooms were perfect and right next to each other. We basically had a nice cove to our selves. Close to airport and downtown. Very convenient.
Bad Tags
There was a power outage on the property Thu when we arrived. This made check-in a mess. I understand the staff was overwhelmed and now a days technology rules, however there didn't seem to be a back up plan in place that was working well. We weren't really explained anything about the grounds or the fact that they were short staffed (as everyone is these days). Power was restored relatively quickly, however the computer issues remained and we didn't have keys for our 3 rooms for all of Thursday and most of Friday. This was a huge inconvenience. We were in town to see our Marine who is stationed in San Diego. We brought his girlfriend and 2 brothers. It was supposed to be a relaxing getaway to visit with him before he gets deployed over seas. Parts were very stressful because of computer issues. We were unable to make appointments for the Spa Thursday when we arrived because of the power outage, therefore our Marine and his girlfriend as well as my boyfriend and I were unable to get much needed massages. I didn't get many apologies for the outage and inconvenience and never once we were offered anything extra for the trouble. The wait at the Barefoot restaurant was crazy, once again due to staff shortage I assume. There was some items missing from our room service order but that was quickly rectified. Also due to Covid restrictions we couldn't get our room cleaned which is understandable, however, having to wait for coffee fixings, towels etc was intrusive to our scheduled plans.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Stephani
Exceptional
Good Tags
Amazing loavation and views
Bad Tags
Bartender closed at 6pm at the pool.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Elisabeth
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Yulan
Good
Good Tags
With Private beach
Bad Tags
The restaurants are not good enough
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Good
Aimee
Amazing place to bring your...
Good Tags
Love the individuals Casitas, and all of the fun filled things to do on the property… Every single person who works there is kind and friendly. We bring our dogs every time we visit and they love it, and literally everybody is so friendly toward them, Guests and staff alike. Great location, close to many beaches, downtown, liberty Station, pacific and ocean beach, all the places we love to go.
Bad Tags
Nothing
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Claudia
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Robertn
An Awesome Experience
Good Tags
Everything was great. The staff was wonderful and there was so much to do and so easy to get to. I'd say one of the best things was being able to walk or sit along the beach at sunset and watch such a beautiful sight
Bad Tags
The only thing I could say that I didn't like was the speed of some of the vehicles driving through the area of the bungalows. Would recommend speed bumps in those areas to help protect the guests walking to and from activities such as pools or restaurants.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Sandy
Very good
Good Tags
Location
Bad Tags
Maintenance
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Stacy
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Rebecca
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Just Awesome!!
Good Tags
Tropical setting, personal beach right outside my room.
Bad Tags
Fridge not available in my room
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Zohrab
Good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Jarek
We love to be back...
Good Tags
It is a paradise
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Sarah
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Pleasant
Good Tags
Beautiful facility and grounds kids would have liked a slide at the pool but still fun.
Bad Tags
There was no maid service during our stay because of covid. We had no refresh of towels or anyone to take out the trash and we even had to ask for toilet paper twice before we got a few rolls. I don’t blame the hotel they were short staffed because of covid and all employees we working very hard to keep up.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
Not worth the 500 per...
Good Tags
I loved the nature feel here. Loved walking around and being close to nature. Staff was super friendly. I like that I can pack food and eat by pool and no one says anything
Bad Tags
I didn’t like the lack of restaurant options and couldn’t order food at pool Pool bar closed at like 5 Also this time around our room bathroom was not clean Overall a really nice place but 500 plus this fee and that fee is a lot great for kiddos to feed the fish and birds
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Denise
had a great time
Good Tags
The breakfast was, ok
Bad Tags
price of the room
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Elaine
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Good
Good Tags
The room charge is unclear, at check in they charge $1200 as a deposit plus the room charge. And I still didn’t get it back. Also, the check in process took three hours delay after the 4 pm
Bad Tags
H
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Jeff
Good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Carla
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Marina
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Ottavia
Disappointing
Bad Tags
Due to COVID, the rooms were not properly cleaned moreover I had to change the bed sheets by myself due to lack of personell. I don't think that it is worth the money.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Takouhi
Disappointing
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Edie
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Andrea
Exceptional
Good Tags
Beautiful and everything was very convenient
Bad Tags
All the different activities you have access to you
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Syed
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Valerie
Good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Teresa
Exceptional
Good Tags
Everything.
Stay Details
Date Of Stay: August, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Melissa
We really enjoyed this resort....
Good Tags
Great location! Lots to do at the resort.Great staff! Rooms were great and pet friendly.
Bad Tags
Restaurants were very pricey and not a whole lot of food options.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Jackie
Didn't clean the rooms
Good Tags
Friendly staff, loved the fire pit on the bay. Nice rooms with the lanai. I wish there was a shuttle to the beach and airport and back.
Bad Tags
I didn't like that they didn't clean the room every day. Masks were not required yet you were still using "covid" as an excuse not to clean and restock the rooms each day. That's why we chose this resort instead of an Airbnb, I didnt want to clean every day and sweep and call to restock everything.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Cleary
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Deidre
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Good Tags
The grounds make you feel like your in Hawaii. Love all the tropical plants and animals on the property. I have to give a shoutout to waiter Jason at the Barefoot Restaurant. He gave us amazing service. Not only was he very attentive, he made us laugh with his funny story telling and when we expressed our cocktails were not that good he went behind the bar and made our drinks to perfection. You can tell Jason loves what he is doing. Overall the hotel staff was friendly, helpful and always seem to have a smile on their faces.
Bad Tags
After driving for 3hrs and hungry, I was ready to sit by the pool with a cocktail and some nachos. I was disappointed to find out the pool bar was closed and it was only 5p. Also, it would be nice if they had a pool bar at the adult only pool.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Hermine
Very good
Good Tags
I liked the entire experience!
Bad Tags
Everything was great.
Stay Details
Date Of Stay: July, 2021
Trip Type: group