Reviews

Authentic Guest Reviews Americas Best Value Inn And Suites St. Cloud

Total Traveler Rating

Total Traveler Rating
1/5


Based on 23 Reviews
Verified Hotel Guest
Good Tags
Leaving it.
Bad Tags
Everything, Down to the dirty towels, dirty bedding,no heat, no tv because no batteries on site. Horrible experience!!! Will never stay here again!!
Stay Details
Date Of Stay: September, 2021
Trip Type: Family with Teens
Reviews Rating: Very Poor
Sharon
Good Tags
Pretty sure it rents by the hour. Parking lot dark on purpose. Bathroom disgusting and not clean.
Bad Tags
DO NOT STAY HERE!! I was stuck with a non refundable room searching for a decent hotel at night. Don't do it.
Stay Details
Date Of Stay: September, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Lorna
Good Tags
There was NOTHING to like about this hotel
Bad Tags
This is the worst hotel I've ever been. I was verbally and nearly accosted by the person at checkin desk. She screamed at me for asking if the microwave worked, since they did NOT provide any coffee at any time. She followed me to my room, pounded door
Stay Details
Date Of Stay: September, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
It was cheap.
Bad Tags
Room was dirty, not secure, staff were asleep on duty. Required CASH deposit for "incidentals". Numerous loitering, shady individuals and prevalent drug use seemed to be tolerated. No breakfast. Would not let me cancel second night or refund any money.
Stay Details
Date Of Stay: August, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
There was nothing about this hotel that we liked.
Bad Tags
Other than the assistant Manager our experience was horrible. We did not get the room we booked, instead ended up with 2 rooms in which one the tv did not work and the other room the air conditioner was leaking all over the floor & The beds were lumpy.
Stay Details
Date Of Stay: August, 2021
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
comfortable beds
Bad Tags
could have been cleaner
Stay Details
Date Of Stay: July, 2021
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
Nothing very unsafe hotel!
Bad Tags
I left right away that place was dirty and gross!! I dont recommend anyone to stay there EVER!!!
Stay Details
Date Of Stay: July, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
That I could see my car from my hotel window and that there was fridge in my room.
Bad Tags
The pool and hot breakfast were not available due to covid. Lobby smelled like pot. There was some suspicious activities observed. Room wasn't very clean.
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Poor
Verona
Good Tags
Nothing, the place was nasty dirty, staff was rude and unhelpful.
Bad Tags
Everything! It was dirty, staff was rude, air conditioner did not work, tv had no volume control. There was obvious drug deals in the lobby and in the parking lot.
Stay Details
Date Of Stay: May, 2021
Trip Type:
Reviews Rating: Very Poor
Ashley
Good Tags
Nothing.
Bad Tags
I didn't even stay I didn't feel it was the place for me and my two kids we had to get out of our apartment after we where in a fire. The person working would not give me any refund back he kept I'd he hung up on me 2xs¿¿¿¿ I had to go back ge
Stay Details
Date Of Stay: May, 2021
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Nothing
Bad Tags
No heat, nobody at the desk for 20 minutes when I got there, room falling apart, tiles on ceiling very bad, no mattress pad on bed, someone pounding and yelling on someone's door for about 40 minutes. Garbage on the ground in front entrance...horrible exp
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Bad Tags
The loudness and drug traffic , the worse hotel I have stayed in by far.
Stay Details
Date Of Stay: March, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Bad Tags
The office guy was annoying as could be, the roaches are bad in addition to the advertising saying free breakfast and swimming pool open are lies. Plus queen room selected was not available.
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Very Poor
Leslie
Good Tags
The price
Bad Tags
No Air conditioning in the rooms, either you have heat or AC and the AC had been turned off for the year and that is a big thing for me to sleep, very run down motel.
Stay Details
Date Of Stay: October, 2020
Trip Type: Group Traveler
Reviews Rating: Fair
Alex
Good Tags
We could not stay at the hotel. It was disgusting. Rooms were dirty and we left after checking in . I told the guy at the front desk we need a refund and I’m still waiting for my refund! Not a good experience at all. I would like my refun
Stay Details
Date Of Stay: October, 2020
Trip Type: Family with Teens
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Quiet
Bad Tags
Location
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Wonderful
Paul
Good Tags
price
Bad Tags
room was not well maintained. expected a CASH deposit on the room
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Taffney
Good Tags
Staff was good
Bad Tags
dirty so dirty
Stay Details
Date Of Stay: June, 2020
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Bad Tags
It seemed very overpriced for how outdated it was.I don't think these rooms have changed for decades.
Stay Details
Date Of Stay: May, 2020
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
room was cleaner than i thought it would be.
Bad Tags
Did not feel safe walking in the halls by myself.
Stay Details
Date Of Stay: March, 2020
Trip Type: Solo Traveler
Reviews Rating: Disappointing
David
Good Tags
Nothing.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
The friendly guys at the front desk upon check-in.
Bad Tags
It smells smoky in the hallway. Rooms need a lot of work. Example would be all the chipped paint.
Stay Details
Date Of Stay: January, 2020
Trip Type: Business Traveler
Reviews Rating: Poor
Christopher
Good Tags
Nothing!!
Bad Tags
This place was disgusting!! Dirty no hot water loud disturbing guests! Hot tub has been down for years!! All around gross!!
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor