Reviews

Authentic Guest Reviews Hampton Inn - Suites Albany-East Greenbush NY

Total Traveler Rating

Total Traveler Rating
4/5


Based on 122 Reviews
Randall
It Was A Nice Place...
Good Tags
The breakfast was the best I've had at any hotel of this class. Great choices. Everything was clean and neat. It was very comfortable. The cable had the best selection of channels I've seen of any hotel.
Bad Tags
I don't care for "barn doors" to the bathroom. However, the bathroom had a full tube and was very nice. I don't like to go through hoops to sign in to the wifi system.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Alysha
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Charmaign
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Kristen
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Norman
Not worth the money ,...
Good Tags
Coffee tasted pretty good and it was hot.
Bad Tags
The bath towels, pillows, and toilet paper are of poor quality. The stairwells are filthy. Front desk doesn't have a sufficient amount of quarters for the on site laundry.
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Fair
Andre
Very good
Good Tags
Our room 414 was clean and roomy as it was a handicap fitted room. It is across the hall from the elevator and ice vending and you would never no it. The breakfast was excellent. A little something for everyone. The help was visible at every station. Pool was clean and towels available. Outside patio was well equipped with plenty of room for enjoyment.
Bad Tags
Our room, 414 was clean until you looked under the first bed where you would see a plastic Poland Springs water bottle and under the second bed you would see two orange ball like toys. Other than they are not vacuuming under the beds I believe the room to be clean. The faucet was missing or the tightening nut was loose. What we didn't like is the fact that you have to request housekeeping. COVID is over and we shouldn't have to ask for what should be a basic expectation. You should be able to opt out of housekeeping if you are one of those that drive around alone with a mask on.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Kristen
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Donna
Superb
Good Tags
It was fine location great for what did
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
David
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
O'daly
Motorbike was our means of...
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Meghan
staff of ok, but not...
Good Tags
the location
Bad Tags
how the smoke detectors were going off at 3 in the morning! also how I got doubled charged for the stay
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Luis
Staff were friendly and nice....
Good Tags
Good location. Friendly staff.
Bad Tags
The room wasn’t clean. found coffee stains on nightstand drawer. Behind bathroom door was dirty.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Good
Carole
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Christopher
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Rose
Convenient, and pleasant staff.
Good Tags
Very convenient location. Breakfast was the typical overly sweetened, high calorie, high carbohydrate staples that all the corporate chains have. Edible but poor nutritional value
Bad Tags
The tub didn't drain properly and we found out that many of the rooms had the same problem. The pool area was poorly ventilated and the chlorine odor in the airwas extreme
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Salvatore
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Rebecca
Bad
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Gary
Exceptional
Bad Tags
Staff at desk were not friendly and did not seem to know what they were doing
Stay Details
Date Of Stay: May, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Jessica
Pleasant
Bad Tags
The front desk staff were unhelpful and apathetic.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Correa
What a great stay!
Good Tags
The front desk lady was amazing and accommodating. I believe her name was Samme. The room was clean and smelled great. Everything was great!
Bad Tags
Breakfast was a little limited. The area wasn't fully stocked with cups or tea. I was looking for tea bags and I ended up looking in the draws to find tea bags.
Stay Details
Date Of Stay: May, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Roberta
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Shannon
Bad
Bad Tags
That i was over charged for my stay..... I called to try to straighten it out but basically got no where. Not impressed...
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Daniel
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Extremely satisfied.
Good Tags
The property was very clean and I loved the dining room decor.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Doreen
I would stay here again.
Good Tags
Very clean. Our King size room was very spacious. It was very quiet at night. The front desk staff was very friendly.
Bad Tags
The heating system was loud while sleeping.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Gerassimos
Superb
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Michelle
Would stay again
Good Tags
Clean and comfortable room
Bad Tags
The bottom of the pool was grimy looking water was super cold
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Maria
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Matthew
Great quality for a great...
Good Tags
The breakfast was delicious. My sister in laws and I were chatting away up until breakfast ended, and the woman cleaning up asked us if we wanted anything else before she closed it all up which I thought was sweet that she didn't just rush us out. I also am hobbling around on crutches, and staff asked if I needed help bringing items back and forth, asked what happened, and wished me a speedy recovery. I was just overall happy with the staff, rooms (we booked two), and atmosphere.
Bad Tags
There was nothing I think that needs improving.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Madison
Bad
Stay Details
Date Of Stay: March, 2022
Trip Type: with friends
Reviews Rating: Very Poor
Carly
Exceptional
Good Tags
Clean and staff was friendly
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
George
Very happy and will return.
Good Tags
The room was big, I traveled with 3 teenagers and we were all comfortable. it was clean and the breakfast was great. We love waffle makers at hotel breakfast, scrambled eggs, bacon, sausage, breads, cereal. we had a great time. also used the pool a little. oh we brought food back and the big table was placed perfectly, and there was a chair and could use the ottomans for seating.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Shira
The pool had a lot...
Good Tags
rooms were clean
Bad Tags
pool was dirty and floor was dirty
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Great room and friendly service
Good Tags
Room condition and friendly service
Bad Tags
Snowy driveway
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Mike
the location was good, pricing...
Good Tags
The breakfast was good. I was hoping to do a couple grab and go hard-boiled eggs, but there were none that day. The pumpkin pancakes, however, were tremendous.
Bad Tags
The bathroom was clean but tired. -Lot's of exposed caulk and some permanent staining that was unattractive.
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Very Good
Heather
Nice place to stay when...
Good Tags
Nice hotel close to my family. Appreciate the friendliness of the staff. Good breakfast as usual at Hamptons.
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Mary
great location and delicious coffee
Good Tags
Location.
Bad Tags
The pillows were too soft.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Gerassimos
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Anonymous
Bad
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Poor
Andrews
Good
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Good
Gerassimos
very pleasant
Good Tags
location, cleanliness
Bad Tags
price
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Good
Jane
Just one night, but we...
Good Tags
The breakfast was good. It had hot food. I really appreciated the person who checked us in. Her name was Natasha. (That was about 5:30pm on Dec. 6. She really made us feel welcome. The bed was super comfortable.
Bad Tags
When we came for breakfast around 7:00 the dark roast coffee was empty. That is a small thing. Everything else was fine.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Lapp
Pleasant
Bad Tags
Breakfast, coffee was cold and attend was not pleasant.
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Charles
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Sharon
Pleasant
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Pleasant
Denise
Superb
Good Tags
Comfortable room.
Bad Tags
Not a lot of snack food options.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Gary
Perfect for our needs
Good Tags
It was a quick stay and very convenient
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Tequilajosie
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Rob
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Mgjazz
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Harvey
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Gerassimos
Very good
Good Tags
clean
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Jane
A good place to spend...
Good Tags
Bfst was okay. Choices were limited
Bad Tags
My coffee at 9:30 am was cool. I asked for hot coffee but the lady did not bring me any hot coffee. The bacon was very thin and narrow. The chair in the room had rollers which made it hard to get up.out of the chair. Had to hold on to the desk to get up. Top shelf had towels which was not reachable for those with mobility issues.
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Steinbronn
My daughter and I thoroughly...
Good Tags
Very impressive! The front desk administrator was exceptional: very professional, informative, and welcoming. Our room was comfortable, clean, and I loved that the thermostat was adjustable! My daughter and I enjoyed the heated, in-door pool and all those extra towels. All and all, just an incredibly pleasant stay. I highly recommend this hotel. ps. Bonus: The location is close to major retailers and restaurants, which was a plus for us.
Bad Tags
I can't think of anything! We loved our stay.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Keishara
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Michael
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Angelo
Good
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Good
Johnson
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Marie
great quiet clean Hotel
Good Tags
Although I really didn’t get a chance to use much of the facilities , the property was clean and quiet. I saw a fire pit out by the pool and some people using that late at night .
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Nicole
Very good
Good Tags
breakfast, property
Bad Tags
no mask offer or available the entrance each days
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Fnu
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Lai's
Good for a short stay
Good Tags
The location was good and quiet. Close to highway. Loved the contactless check-in and check-out services. They served breakfast which some of the hotels in the area are still not due to the pandemic.
Bad Tags
The air conditioning unit was very loud. The bed wasn't really comfy and made noise. Bathroom door couldn't close and slide open by itself. Grout stains on bathroom floor.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Very Good
Betty
Good
Good Tags
The room is spacious, and well equipped with everything I need.
Bad Tags
The room was not cleaned properly.
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Good
Anonymous
Exceptional
Good Tags
Very clean. I sleep was good. Comfortable
Bad Tags
Nothing
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Robert
A great property.
Good Tags
Always a great stay at Hampton Inn.
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Wonderful
Mingrui
Long story short, if you...
Good Tags
The room condition at this hotel actually exceeded our expectation. Everything inside the room looks new and clean. The breakfast was also very good.
Bad Tags
Long story short, if you don't want to spend days dealing with the hassle about billing issues, stay away from this hotel!!! Everything was great until I got home and found them overcharged me for the room we stayed. I called them several times and was told I had to speak with their manager. Finally I got hold of their assistant manager, Aeshly Detor. She insisted that booking.com charged me not the hotel despite of me telling her that I didn't pay to booking.com and my credit card showed it was the hotel charged me, until I asked her how they charged me for the upgrade fee. Then she realized it was the hotel charged me! Next she told me the booking.com price was pre-tax. I told her no that was the final price. She asked for proof so I emailed her my booking at booking.com. Heard nothing back for more than 10 days so I decided to follow up. Aeshly answered the phone and said she had made adjustment at the backend. I asked for an adjusted invoice. She was like no I have nothing for you and you shouldn't have booked through booking.com. I was like don't you have an agreement with booking.com to allow customers like me to book through booking.com?? She replied it's not my problem and hung up on me! WOW, stay away from this hotel if you are booking from booking.com!
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Sarah
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Debra
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Marcia
Superb
Good Tags
Easy on and off property. Quiet. Breakfast staff very accommodating in getting hotter water for tea.
Bad Tags
Only one elevator working
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Shlomo
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Very Good
Ty
Superb
Bad Tags
The stay was quite pleasant but I'm not sure why I payed $201.00 for the night when I was told $143.00 so I would like an explanation but I probably won't get one. Besides being charged $51 more than I should have payed, everything else was great! Would definitely stay again but the price is simply outrageous if ya ask me especially considering the location.
Stay Details
Date Of Stay: August, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Laura
Meh
Good Tags
Breakfast was super disappointing. Chose this property because it was described as having a very good breakfast included. Not so much. The only three hot options were: something that resembled a cheese omelette mushy gross home fries and some pathetic barely edible looking ham rounds.
Bad Tags
The only three hot breakfast options were: something that resembled a cheese omelette, mushy gross home fries and some pathetic barely edible looking ham rounds.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Timothy
Just ok
Good Tags
Room was comfortable and quiet. Staff at check in was very professional and helpful.
Bad Tags
Breakfast omelet was ice cold, dark coffee urn was empty, one elevator was not working, early morning staff was not friendly, and breakfast area was not clean.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Margaret
Poor service
Good Tags
No coffee cups and sullies out at 6:45. Hardly any food. No milk for cereal. No oatmeal. No syrup for waffles. No staff helping except clerk at desk. Asked for printed bill received one only stating paid with no amounts filled in. All around poor service.
Bad Tags
No coffee cups and sullies out at 6:45. Hardly any food. No milk for cereal. No oatmeal. No syrup for waffles. No staff helping except clerk at desk. Asked for printed bill received one only stating paid with no amounts filled in. All around poor service.
Stay Details
Date Of Stay: July, 2021
Trip Type: group
Reviews Rating: Disappointing
Carrie
Superb
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Richard
Superb
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Gail
Ok
Good Tags
Breakfast wasn’t…… at 8:30 they were out of all hot food not good planning on a Saturday morning
Bad Tags
Breakfast
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Eden
It was a Hampton Inn....
Good Tags
There was a pool, and the staff that were there were friendly enough. Didn't get to enjoy it because of the weather, but I liked the idea of the enclosed patio and grill. Wish it too had been a nonsmoking area.
Bad Tags
VERY short staffed (and/or short supplied) on our arrival... the breakfast was mediocre at best, and while I tried to enjoy what was there our first two days, I was constantly bothered by guests looking for a manager because the front desk person was also trying to serve breakfast AND clear food containers from the elevator areas.. Even though we put a notice requesting housekeeping on our door halfway through our stay, no one showed. The stairways could have done with a vacuuming sometime during the week we were there. The sensor lights in the bathroom!!!!! VILE AWFUL things that blind you when you try to go to the bathroom at night and shut off on you while you're trying to relax in a warm tub or show (a SERIOUS SAFETY RISK)
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Todd
The staff I interacted with...
Good Tags
The room and public areas were immaculate. The front desk people I felt with were uncommonly helpful.
Bad Tags
Nothing.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Alan
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Sprankle
Exceptional
Good Tags
Excellent location to visit Rensselaer with the family. Felt very clean, even during post pandemic
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Matthew
Very Good Option for Albany...
Good Tags
Clean and comfortable room. Quiet place. Front desk people helpful. Were actually serving breakfast which surprised me.
Bad Tags
nothing
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Andrew
Pleasant
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Gatling
It was not the best....
Bad Tags
I had 2 rooms and both were dirty. dust around and under the bed. floors not mopped, face basin dirty fridge dirty, not enough utensils and the draw was ditty!
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Robert
All Fine!
Good Tags
Mark AGM Outstanding
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Kristin
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Nancy
Amazing Hotel! Great Place to...
Good Tags
I absolutely love this hotel. Rooms are clean, amenities are fabulous. The breakfast is more than adequate. Fresh eggs, bagels, waffles & french toast. Definitely above average in quality. The staff goes out of their way to make your stay pleasant. Their pool is well kept & clean. I highly recommend this hotel.
Bad Tags
There wasn’t anything I didn’t like, except leaving
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Robert
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Teetee68
My stay
Good Tags
The room temp is just right
Bad Tags
The pillows are really uncomfortable
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Exceptional
D.
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Gerassimos
Good
Stay Details
Date Of Stay: April, 2021
Trip Type: review category business travellers
Reviews Rating: Good
Gerassimos
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Alexander
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Colleen
Very good
Good Tags
The staff was so friendly and helpful. Greeted in a professional manner with a smile and any question asked was addressed. Great job!
Bad Tags
Bed in the room had a bad spring and made strange noise when you sat in that area.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Very Good
Angelo
Good property and friendly staff.
Good Tags
Rooms were very clean and well maintained. Staff was super friendly, acknowledge you and said hello when you walked by. Good location 5 minutes from shopping and 5 minutes from the East Greeenbush Bowling Center where my event was being held.
Bad Tags
The sign on the Columbia Turnpike should be lit up, it was very dark and I drove past it the first time.
Stay Details
Date Of Stay: March, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Robert
Superb
Good Tags
Clean
Bad Tags
Minor but inns and suites usually have a hang out area which this didn’t have so I felt the room was smaller than I expected
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Gerassimos
Very good
Stay Details
Date Of Stay: February, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Teetee68
Exceptional
Good Tags
Everything was great
Bad Tags
The fact that I was not able to stay longer
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Denise
Superb
Stay Details
Date Of Stay: December, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Brenda
We would return, and told...
Good Tags
COVID related changes therefore no sit down breakfast, check in efficiently processed
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Donhue
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Troy
Bad
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Very Poor
Tasceia
It was just OK for...
Good Tags
The bathroom was spacious
Bad Tags
The first room we were given the lamp sparked and almost shocked my partner's hand The room isn't as big and beautiful as listed on the website The bed isn't as sturdy And I hate that noone was out the front desk upon arrival had to wait for someone to come out the office which was like after a minute wait or so
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Fair
Glen
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Debi
Our stay
Good Tags
There were 2 dirty washcloths hanging from the shower rod. Pretty disgusting.
Bad Tags
Dirty washcloths.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Linda
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Deborah
Superb
Bad Tags
The people above our room were very noisy it sounded like they were jumping around after 10pm. The fire alarm outside our room in the hallway went off at 10:30pm and our special needs son was afraid and it took awhile to get him to calm down. The front desk said it was a false alarm but the fire chief car and police car arrived and then a firetruck which upset our son even more.
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Frank
Superb
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Gerassimos
Fabulous
Stay Details
Date Of Stay: January, 2020
Trip Type: review category business travellers
Reviews Rating: Excellent
Tina
Fabulous
Good Tags
Perfect location. Very family friendly. Clean.
Bad Tags
L
Stay Details
Date Of Stay: January, 2020
Trip Type: family with young children
Reviews Rating: Excellent
Anonymous
Very dry air
Good Tags
Clean looking. And staff politely upgraded our room after two room changes due to room assignment error in the first room and a dead door lock battery on the second room.
Bad Tags
Something is up with the ventilation. Both my husband and I sneezed much of the night. We both felt dehydrated. Even our skin was dried out. And we noticed many other people at the continental breakfast were sniffling like us. Within hours of checking out we both cleared up and felt much better with lots of hydration. Very weird. We wont stay there again. It appeared to be clean but the air quality was weird.
Stay Details
Date Of Stay: January, 2020
Trip Type: young couple
Reviews Rating: Fair
Meagen
Good
Good Tags
The breakfast
Bad Tags
The thin walls in the rooms. And the beds and pillows were very uncomfortable.
Stay Details
Date Of Stay: December, 2019
Trip Type: young couple
Reviews Rating: Good
Kathleen
Superb
Good Tags
Convenient to where we were going.
Bad Tags
Do not like pillows.. too soft. And prefer a real door to the bathroom instead of slider.
Stay Details
Date Of Stay: December, 2019
Trip Type: young couple
Reviews Rating: Wonderful
Robert
Superb
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Passable
Good Tags
The fire alarm kept going off in the middle of the night. No price adjustments were made for the inconvenience.
Bad Tags
Breakfast
Stay Details
Date Of Stay: December, 2019
Trip Type: review category business travellers
Reviews Rating: Fair
Donald
VERY ENJOYABLE, MY WIFE WAS...
Good Tags
Great place, will probably stay there again. Very convenient for all events in the Albany ny area
Bad Tags
NOTHING/ALL GOOD
Stay Details
Date Of Stay: December, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Alex
Good
Stay Details
Date Of Stay: November, 2019
Trip Type: review category business travellers
Reviews Rating: Good
Mark-
Very enjoyable and relaxing. Would...
Good Tags
Breakfast was excellent. Staff were friendly and helpful. Pool was lovely. Beds were very comfortable and sparkling clean.
Bad Tags
Nothing to complain about!
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Ashley
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Exceptional