Reviews

Authentic Guest Reviews The Inn at Rancho Santa Fe a Tribute Portfolio Resort & Spa

Total Traveler Rating

Total Traveler Rating
4/5


Based on 40 Reviews
Jon
somewhat disappointed but did the...
Good Tags
did not have breakfast, started late at 0800, never saw the menu, so cant comment further. great location for my needs, lovely balcony
Bad Tags
breakfast time very late, and was put off from the previous evening ordering room service and being charged $50 for a chicken ceasar salad, a rip off!!! fyi: you can get a ceasar sald with Chicken for $16 at the bistro in the village, outrageous!! poor lighting in the room, curtain rail broken, tv never worked, very poor wifi, i brought all these points up and some were dealt with but in most cases people started to fix things but then gave up no information in the room
Stay Details
Date Of Stay: October, 2022
Trip Type: review category business travellers
Reviews Rating: Fair
Dan
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Tomer
Very good
Good Tags
Friendly staff Roomy rooms Clean Pretty area Nice restaurant
Bad Tags
Can't get room dark. A bit noisy, they had work done in the next door room and when neighbor takes a shower pipes are loud
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Judith
We used to live in...
Good Tags
Breakfast was really good. Our server, Mitchell, was friendly and attentive. Zack in the small bar area was knowledgeable, friendly and patient.
Bad Tags
Rooms are a little “tired”. Need to polish up the granite in the bathrooms. Towels were not absorbent. Extra blanket in room would have been nice.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Good
Andrew
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Diana
Lovely place to spend Christmas...
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Gary
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Jan
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Stephanie
I left early due to...
Bad Tags
Very noisy between rooms. Other guests were carrying on into the late hour. 1:00 am mid week
Stay Details
Date Of Stay: October, 2021
Trip Type: solo traveller
Reviews Rating: Pleasant
Jeff
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Sandra
5 Star Hotel
Good Tags
The setting was beautiful and just like the pictures.
Bad Tags
The only downside was parking and getting to our room required that we walk down or up lots of steps and there was no one to take our luggage.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Katherine
Overall, we enjoyed our stay!
Good Tags
We love the property, dining on the patio (the food was delicious) and the close proximity to family who live in Rancho Santa Fe.
Bad Tags
Our room had a fireplace, which we did not use, but the room was very smokey. I had been to the property several weeks before to confirm the location of our rooms. We had requested the same rooms we had on a visit in 2019 and were told we would have those. Instead, we were given two rooms on the opposite end of the building, and our patio looked out over a parking lot and was not very private.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Mary
The area that the Inn...
Good Tags
Breakfast was excellent, however, the patio area could have been washed down at least once a day.
Bad Tags
I know the room set up, you could ask guest for room location preference.
Stay Details
Date Of Stay: June, 2021
Trip Type: group
Reviews Rating: Very Good
Monica
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Rosanne
Nothing they had/did was worth...
Good Tags
Close to my son’s
Bad Tags
Shower faucet was totally cold or drifted down to totally hot. Had to hold if with one hand while washing with the other. What room service? - no menu Pushed every number on “please push...for”. No one (restaurant, front desk, billing) answered so directed back to please push menu. Knew there was no satisfaction to be had with off property Marriott answer. On the third day, I got lucky and called the restaurant and charming lady saw to it that my faucet was repaired. Disabled and the walk to front desk wasn’t possible. No offer of help with luggage or getting to cafe. Skipped breakfast every day. Wish I’d chosen Omni.
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Disappointing
Anonymous
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Tim
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Victor
Very poor
Good Tags
Restaurant and neighborhood
Bad Tags
Room, noise level is very high. I can hear everything what my neighbors doing. For this money can not recommend. Imagine 1am you feel like somebody tries to enter your room but its just noise from neighbor, because the doors are too close.
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Poor
Jason
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Tiffany
We will definitely return!
Good Tags
Breakfast was delicious and portions were sizable. Loved the real fireplace with the pressed log! The spacious shower with high shower head was relaxing.
Bad Tags
I could have used more light in the bathroom for applying makeup. We checked in after dark and it was hard to find our room. Signage with room numbers on the walkways would have helped us.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Danielle
Paid too much for what...
Good Tags
Bed
Bad Tags
That I booked one room at a higher cost, and was given a lesser room. I even called the property to confirm the room I was getting. When I told them this, they said oh yes I know it can be confusing.
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Very Poor
Brian
Still great but showing some...
Good Tags
We've loved this hotel in the past, great location and historically wonderful service and value, but not quite at the level we'd come to expect anymore.
Bad Tags
The casita's have fireplaces and always had wood piles around property in the past, but our room had one presto log, no matches, and we had to call housekeeping to get more fuel and fire. Also, took multiple calls to front desk to get an answer on each of the two times we called. Not sure if it's Marriot BonVoy's management (that's new since our last stay) or COVID, but seems less well staffed, a little less clean, and no longer quite at the top tier of hotels.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Very Good
Tom
Good
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Good
Margaret
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Hadas
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Nadi
The best place in SD...
Good Tags
I was looking a place to recharge, reset my minds and I found it. The best hotel in SD area that i tried. I had an amazing big room with backyard and fireplace. very nice friendly staff. very peaceful. Birds singing in the morning- priceless. Great food! Thank you for having room service. will back there for sure.
Bad Tags
when i returned to my room it was not cleaned. i left my room at 10.30 am. i called to reception, they told me that cleaners finished their work at 4 pm. But good news - they brought to me fresh towels, new bath supplies and tea. All good. but for the next time please be sure that room is clean. will be really appreciate it
Stay Details
Date Of Stay: January, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Tedda
Exceptional
Stay Details
Date Of Stay: December, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
William
like the property
Good Tags
great location and property over all-- Patio and bathroom was awesome- and with a big bathtub
Bad Tags
rates seemed high for these times with some things on Property not available food options need to be better-- INternet in the room was terrible. TV channel options weak-- A DVD player there with no Dvds ? and having one seems strange. ROOM DECOR seemed outdated..
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Ági
Nice building but noisy room
Good Tags
We really liked the Inn which was built in 1923. It has a unique atmosphere, nice bar and restaurant and the pool is great, the staff very nice at the check in desk. great location since it is walking distance to restaurants and coffees.
Bad Tags
The room we got was quite disappointing. We could hear everything from the room above us: when people were talking, or at night a guy was snoring and when the guy walked the ceiling was "shaking" The bed was too soft, the rug under the bed was black and looked very old and small not enough cover for the cold stone floor( we were there on a rainy and cold day,so it made the room look even colder) Overall the whole Inn is nice and I am sure they have better rooms/cottages,but don't get the one that is located in the two story-level building.
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Marissa
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Pamela
Good
Good Tags
Location and history. The decor was classic horse ranch style.
Bad Tags
The food at the main restaurant Morado. The menu selections at brunch did not come as we ordered. Eggs over cooked. Ants were in our room near the coffee machine so you could not put food out came 2 times to spray room.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Good
Corinne
Exceptional
Stay Details
Date Of Stay: June, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Bryon
Chalk it up to covid
Good Tags
Beautiful grounds. Great location.
Bad Tags
Service was poor. Nobody would answer the phones during our stay. Hotel made reservation for golf and when we showed up the course didn’t have our tee time and we couldn’t play. No maid service at all.
Stay Details
Date Of Stay: June, 2020
Trip Type: young couple
Reviews Rating: Poor
Jennifer
Good
Stay Details
Date Of Stay: March, 2020
Trip Type: young couple
Reviews Rating: Good
Cigar
Didn't get any bang for...
Good Tags
Great breakfast selection. Staff was exceptionally friendly and helpful. Enjoyed the resort grounds, beautiful attention to detail. Great lounge areas and bar.
Bad Tags
We expected a better quality of room for the price we paid. Was disappointed to find that they dropped their price to HALF of what we paid and didn't give us the difference.
Stay Details
Date Of Stay: March, 2020
Trip Type: group
Reviews Rating: Exceptional
David
CNtast
Good Tags
Bed was firm and superb. Staff was friendly and competent ! Surroundings gorgeous !
Bad Tags
Vanity bathroom mirror was one foot too high, Impossible to use. I am female 5’ 9 “.
Stay Details
Date Of Stay: February, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Kevin
Very good
Stay Details
Date Of Stay: January, 2020
Trip Type: young couple
Reviews Rating: Very Good
Jill
Exceptional
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Philippe
Superb
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Wonderful
Robyn
Convenient place with excellent restaurant...
Good Tags
We had a problem with the initial room/cabin that we were allocated that was inadequate for 2 people and did not allow for us to put our suitcases in the room. After a request, we were re allocated to a spacious room designed for disabled which was amusing, but at least we had room for our luggage. We ate at the restaurant - food, ambiance and service were excellent . Valet service was excellent as well!
Bad Tags
I was disappointed that initially we were allocated such a small room for a three night stay and that I had to request a change to a more suitable one. Kara, at reception on the day was very pleasant and managed the situation.
Stay Details
Date Of Stay: December, 2019
Trip Type: young couple
Reviews Rating: Very Good