Reviews

Authentic Guest Reviews Baymont Inn and Suites O'Fallon St. Louis Area

Total Traveler Rating

Total Traveler Rating
3/5


Based on 18 Reviews
Verified Hotel Guest
Good Tags
At least the sheets were clean. The guy who checked me in was courteous and helpful.
Bad Tags
It's disgusting. Visible grime on furniture and glop on bathroom wall. Dirty carpet. Rust on doorknobs and appliances. No card-activated entry from outside parking. Handicapped shower w/no option. No curtains on window. Breakfast sparse. Dead trees.
Stay Details
Date Of Stay: November, 2021
Trip Type: Solo Traveler
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Nothing
Bad Tags
Charged for days I was not there. Hotel was dirty and the bathroom was nasty. I had to clean it before my 4 year old autistic child and myself could even use the toilet. hotel employee was very rude over the phone.
Stay Details
Date Of Stay: November, 2021
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Alicia
Good Tags
Location and clean environment
Bad Tags
Does not make change for service machines that are available
Stay Details
Date Of Stay: September, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Comfortable bed.
Bad Tags
Where to start? Poor lighting in parking area. No sense of safety. Had to ring bell 3 times at front desk and then dealt with attitude. NEVER asked for my ID. Did not ask for a CC or to see it. Weird hotel experience.
Stay Details
Date Of Stay: July, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Location is good, but knew that coming there.
Bad Tags
This Hotel is dated. Not much change in any aspect since my last stay in 2015.
Stay Details
Date Of Stay: July, 2021
Trip Type:
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
The neighborhood was nice and there were lots of places to eat and shop.
Bad Tags
The hotel was not as clean as it could have been. The elevator floor was filthy and so was the bathroom in my room. The coffee table in my room had a thick film of dust on it so I could tell it had not been wiped down. The hotel card reader didn't work.
Stay Details
Date Of Stay: July, 2021
Trip Type:
Reviews Rating: Fair
Victoria
Good Tags
Easy location for getting on/off the interstate. Close to restaurants/shopping.
Bad Tags
Staff was pretty rude/unwelcoming. Hotel parking lot dark. Needed to be updated in room/lobby.
Stay Details
Date Of Stay: July, 2021
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
My room was cleaned well, high traffic points had been wiped down with disinfectant. The staff is friendly and took good care of me during my stay. The location is great and within walking distance to many restaurants.
Bad Tags
One time my room keys stop working, but that was an easy fix at the front desk.
Stay Details
Date Of Stay: July, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Price & location.
Bad Tags
Not clean & needed maintenance. Chair badly stained; security door lock missing screws (dangling from wall); glass mirror streaked - not well cleaned.
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Poor
Charlene
Good Tags
Room size, location
Bad Tags
Room was not clean. Had leftover food in refrigerator. Shower had not been cleaned. Staff did clean it the next day
Stay Details
Date Of Stay: May, 2021
Trip Type: Group Traveler
Reviews Rating: Good
Patricia
Good Tags
Nothing
Bad Tags
My Hotel Stay
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Convenient
Bad Tags
When moving lamp to plug in phone we found M&M's and a cup. Room needed deeper cleaning.
Stay Details
Date Of Stay: February, 2021
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
Easy to find and the surrounding of stores and restaurants was close by
Bad Tags
Hotel was find, management skills needs updating when checking in and out. Some of the staff workers needs to be mindful and respectful for customer as their doing there job while cleaning and cursing.
Stay Details
Date Of Stay: August, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
Jean
Good Tags
Clean Rooms and Friendly Staff
Bad Tags
No pool.
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Mario
Bad Tags
The elevator button not working on the third floor and the constant having to call down so I could have it sent up sucked
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Good
Joseph
Good Tags
Location!!!!breakfast Great
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Bad Tags
My room was not cleaned thoroughly from the previous tenant. There was poop still in the toilet and dead bugs in the corners.
Stay Details
Date Of Stay: January, 2020
Trip Type: Business Traveler
Reviews Rating: Fair
Verified Hotel Guest
Bad Tags
There was a strong smell in my first room which caused me to have to change. Everything was fine with the second one.
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Wonderful