Reviews

Authentic Guest Reviews Holiday Inn Express Neptune

Total Traveler Rating

Total Traveler Rating
4/5


Based on 7 Reviews
Verified Hotel Guest
Good Tags
Clean and comfortable!
Stay Details
Date Of Stay: October, 2021
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
NOTHING
Bad Tags
Crtains were ripped to shreds. The bathroom had a used bottle of lotion on the sink. The sink, tub and floor had hair all over then and was filthy and management only apologized and put me in a room that was almost as bad and didn¿t even want to refund
Stay Details
Date Of Stay: September, 2021
Trip Type:
Reviews Rating: Very Poor
Christina
Good Tags
The staff were very helpful
Bad Tags
Pool had way too much cholorine in it- caused itchy, red eyes for some family members. Wish there were more offerings for breakfast.
Stay Details
Date Of Stay: August, 2021
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Location
Bad Tags
The staff was rude. New rules that were not mentioned during check in. We had to ask for towels three times. When we asked to have our bathroom cleaned we were told that the request needed to be made before noon. This was not written anywhere.
Stay Details
Date Of Stay: July, 2021
Trip Type: Group Traveler
Reviews Rating: Poor
John
Good Tags
Great room. TERRIFIC VIEWS!
Bad Tags
Parking lots nearby were full.
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Evilin
Good Tags
I loved the staff members everyone was terrific, quickly answered all my questions, concerns and the service was excellent!!
Stay Details
Date Of Stay: November, 2020
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Absolutely phenomenal customer service at the front desk. Hotel rooms were very clean
Stay Details
Date Of Stay: March, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional