Reviews

Authentic Guest Reviews Holiday Inn Express Pittsburgh East - Mall Area

Total Traveler Rating

Total Traveler Rating
3/5


Based on 9 Reviews
Christopher
Good Tags
Everything was fantastic. The staff was very helpful. The location is excellent.
Stay Details
Date Of Stay: September, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Jessica
Good Tags
The location
Bad Tags
Staff was rude fire department was there when I arrived and there wasn¿t even a fire not clean n my room was hot had to ask for towels n soap never ever again will I stay here again
Stay Details
Date Of Stay: August, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Convenient location, nice breakfast, friendly employees. It was worth the cost, good value.
Stay Details
Date Of Stay: August, 2021
Trip Type: Senior Traveler
Reviews Rating: Wonderful
Risa S
Good Tags
Staff very accommodating and friendly. Had a dog with us the extra fee of $40 was much more reasonable than most. The room was clean. Beds not terribly comfortable. For the price it was adequate if the problem did not exist below.
Bad Tags
The major issue with the room was the plumbing. Everytime the toilet was flushed a very loud clanging noise sounding like pipes were banging and loud whistling sounds. This obnoxious noise lasted for up to an hour. Difficult to sleep. They need to fix.
Stay Details
Date Of Stay: July, 2021
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Bobbi
Good Tags
location
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Clara
Good Tags
the ladies that helped with the breakfast were very helpful
Bad Tags
the toilet was very loud when you flash it
Stay Details
Date Of Stay: November, 2020
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Good Tags
Close to restaurantsand shopping.
Bad Tags
Room needed new carpeting, paint, etc...
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
The location was good as I was traveling east of Pittsburgh early the following morning and avoided rush hour traffic.
Bad Tags
The hotel appears to have been something else in the recent past and was taken over by Holiday Inn Express. The carpets, paint, trim, etc. were not up to the standards of others with the same name.
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Fair
Carlie
Good Tags
Every employee was so kind and so helpful. They were knowledgeable about the area and greeted us with big smiles every time we entered the hotel. The rooms were clean and the hotel was very quiet at night!
Bad Tags
Nope! Would definitely book a room here again! P
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional