Reviews

Authentic Guest Reviews Portola Hotel and Spa

Total Traveler Rating

Total Traveler Rating
5/5


Based on 4 Reviews
Verified Hotel Guest
Good Tags
Location was great. Within walking distance of everything downtown. Our room was spacious.
Bad Tags
Housekeeping did not come to our room the 4 days we were there and we had put the "Please Service out Room" notice on 2 of the days we were there. (The motel did reduce our bill for the oversite.) The pool area was closed.
Stay Details
Date Of Stay: July, 2021
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Good Tags
It's located right in the center of Monterey, close to Cannery Row and next to downtown. The hotel is nicely decorated with pictures and indoor trees, something that provides a nice ambiance. The rooms are impeccable and spacious!
Bad Tags
Might be a good idea to change the doors of the linen closets on the different floors. It is the only thing that doesn't match the rest of the decor.
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
The room and view were exceptional.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Julissa
Very nice hotel. Staff was great and we were greated with warm cookies. Room was very nice
Good Tags
Great location! Within walking distance to Fisherman's Wharf and lots of local restaurants
Stay Details
Date Of Stay: August, 2017
Trip Type: Family w/Children
Reviews Rating: Exceptional