Reviews

Authentic Guest Reviews Hyatt Regency Monterey Hotel And Spa

Total Traveler Rating

Total Traveler Rating
4/5


Based on 500 Reviews
Jing
Good
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Good
Stephanie
Very good
Good Tags
quiet
Bad Tags
bar is only open a limited time and did not care for the restaurant menu
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Very Good
Kathleen
Superb
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Anonymous
Would’ve like to have more...
Good Tags
very clean and go location
Bad Tags
elevator too far away. could hear are neighbors
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Very Good
Kim
Pleasant
Good Tags
The decor was nice.
Bad Tags
I wish someone actually checked the facility to make sure things are working properly.
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Dean
Poor
Stay Details
Date Of Stay: November, 2022
Trip Type: solo traveller
Reviews Rating: Poor
David
Exceptional
Good Tags
Location, amenities, room
Bad Tags
Price
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
John
Very good
Stay Details
Date Of Stay: November, 2022
Trip Type: group
Reviews Rating: Very Good
Joseph
Superb
Stay Details
Date Of Stay: November, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Luis
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Karen
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
John
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Ramiro
Expectations vs Reality
Good Tags
We liked the location. Our expectations were very high but in reality the hotel is just ok.
Bad Tags
There was a terrible smell down the hall by the rooms. The room needs to be upgraded since everything looks old. The mattress was uncomfortable. The breakfast was fine, but the lady waitress was kind of rude. There was a gym, but it is located too far from the rooms, at the other side of the facilities. To get there you need to walk by the garage. Even though there is a sign encouraging people not to make noise after 9pm, we could hear people walking/jumping in the upper floor.
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Fair
Sebastian
Good
Good Tags
good gym and breakfast
Bad Tags
no elevators, rooms were far from lobby/restaurant, gym inn style but expensive
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Good
Michael
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: group
Reviews Rating: Very Good
Yifan
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Maria
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Kevin
Pleasant
Good Tags
Great location, and good scenery especially the golf course. The room is spacious. Parking is easy and accessible.
Bad Tags
The walls are very thin, we could hear our upstairs neighbours walking around and it was very annoying. The food is ok but our server was extremely rude. it's a shame because all of the other staffs are great and friendly.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Vasanta
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Shelly
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Emma
Overall a nice stay. Place...
Good Tags
Food really good but menu way to busy/trendy.
Bad Tags
Had to switch rooms for broken door. Shd not have that at this price.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Fair
Tian
Pleasant
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Gaurav
not worth the money.
Good Tags
golf course is beautiful.
Bad Tags
poor quality rooms.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Andreia
We loved the place.
Good Tags
Everyone was fantastic.
Bad Tags
No complain.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Kismet
Passable
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Fair
Reza
Holiday Inn Rated 5 Stars!
Good Tags
We paid around $670/day for a room with two queen beds overlooking the golf course. This hotel is definitely not a five star. The overall experience was horrible and I will break down my review to a few items below: Cleanliness: - the room windows were very dirty. We could barely see the golf course. - very limited supply of body wash and conditioner. Amenities: - The pools are small and far from the sauna. You basically need to get out of the spa building and walk 60m to get to the pool. There is no staff at the pool to clean up the towels lying all around, serve the guests, or check the decorum. Some guests use the pool while not in swimwear, who knows what skin condition you'll be sharing. - Seating area closes early. We didn't get to use it at all. - Parking space can be very tricky, if you are arriving late.
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Poor
Lina
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Ofer
Poor
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Poor
Thomas
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Roy
An enormously over priced disappointment,
Bad Tags
Restaurant was nothing short of ridiculous. Buffet breakfast - but you need to book in advance, and they cannot notify readiness to international numbers, so you need to sit and wait, and wait. Hour long wait even with half the tables empty, unable to keep the food stocked, food and coffee not worth the money or time. Two smores pits for the entire enormous resort, impossible for kids to get near. Dozens of tables near the bar but you can't use them if you order food from the bar - you must sit AT the bar. Just a poorly managed and overpriced hotel. "Grab and go" cafe needs to be renamed "drop and leave" for the choice and quality on offer. Bell staff could care less - with four large suitcases to load - they just pushed the cases off at me and walked away...despite the fact that we tipped our way correctly throughout the visit - I had a $20 in my hand...could not care less about the visitors. Just not at the standard you expect from a quality hotel.
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Poor
Manjit
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Chandra
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Michael
Exceptional
Good Tags
breakfast, pool
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Victoria
Basic hotel offering, location and...
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Fair
Russell
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Ananya
Amazing weekend getaway loved the...
Good Tags
Room
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Joyce
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Patti
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Steven
We had a great time...
Good Tags
Swimming Pool and Room
Bad Tags
A bit close to the main road
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Arellano
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
John
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Mubarak
relaxing
Good Tags
kids activities
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Eleanor
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Ana
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Sumit
Very good
Good Tags
The hotel location is excellent. We got a room facing the golf course. The view was excellent. The bar was also up to our expectation.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Bob
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Van
good experience and will definately...
Good Tags
location, staff and the property it’s self
Bad Tags
allot to do and very clean
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Marielle
Superb
Good Tags
Very comfortable beds, breakfast was very good, lots of fresh fruits. beautiful location.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Cynthia
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Demi
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Wonderful
Alberto
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Markus
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Pilar
too expensive for the value
Good Tags
the staff very friendly
Bad Tags
everything has a cost even a coffee and the cleanliness is not so good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Dylan
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Christopher
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Tommy
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Linda
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
David
Superb
Good Tags
The quality of the hotel, service and facilities.
Bad Tags
Not applicable
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Marc
Basics missing
Good Tags
2 towels and cups for 4 people, Same following day! Shouldn’t have to phone daily for what should be provided for the booking A/C unit outside room very noisy.
Bad Tags
Above
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Fair
Andrew
Pleasant
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Stephen
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Mark
Exceptional
Good Tags
Gerson Hernandez waited onus during breakfast. Great service!
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Exceptional
Ben
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Essam
Good experience
Good Tags
Room os clean and gym , souna and steam room excelent
Bad Tags
Only one restaurant and close at 9 pm evey day from sonday till thursday
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Alison
would stay again if price...
Good Tags
size of room and very quite room. Breakfast at Starbucks on site
Bad Tags
cost to stay
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Kitauchi-smith
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Kati
Our stay was an 8/10....
Good Tags
They remodeled it and it’s very nice. They offered fun amenities for kids and the pools were very nice too.
Bad Tags
I booked a ground floor room with a patio facing the golf course and we got a room facing the parking lot- not sure if Booking.com misled that or the Hyatt switched us out, especially when I paid all upfront with no cancellations- thought that was shady. Also the shower that we had in our room was very dangerous for our Toddler, we have always had bathtub showers while staying here and all that we had was a stand up shower with very slippery tiles and no glass door. it was very awkward and my Toddler slipped and fell so we weren’t happy about that.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Michael
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ian
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Good
Marco
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Barbara
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Kenneth
Disappointing
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Ingo
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Elizabeth
Good
Good Tags
Rooms were clean and property was not crowded
Bad Tags
Room service was weird a, and limited— very limited menu and was served like fast food in brown bags and takeout containers. Hamburger was just a hamburger. No sides like fries, salad or fruit available. Only meat pizza, no kids menu, etc.
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Linda
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Emre
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Ciara
Very good
Good Tags
Rooms and fire pitt
Bad Tags
No house keeping we ran out off towels and toilet roll
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Amberin
I would most likely not...
Good Tags
location
Bad Tags
the towels were dirty and not many towels in room for the people. it is more a motel than a resort.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Mariko
Pleasant
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Kanna
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jared
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jose
had to leave early due...
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Richard
Great stay, improved upon by...
Good Tags
Beautiful location, easy acccess, nice accommodations, great shower!
Bad Tags
Price
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Good
Kimbery
Good
Good Tags
The overall property is beautful.The family area was great and entertaining for my two littles. The staff was amazing. It was great to see a kid menu at the restaurant.
Bad Tags
The only negative is the cleanliness of the room. The bathroom was filthy. There was splatter on the walls by the toliet and common touch areas were dirty. The sink faucet had not been cleaned and the tables. The room would benefit from a deep clean from time to time. The arpet was dirty, the baseboards were dusty. For $500 a night it did not meet my expectations. I actually felt uncomfortable due to uncleaned surfaces.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Prashila
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Laila
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Maddox
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Michael
Superb
Good Tags
everything was great
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Mark
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Mark
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Heidi
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Mehdi
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Kimberly
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Eugene
Terrific location, excellent service, comfortable...
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Very Good
Jorge
I won't come back
Good Tags
The bed
Bad Tags
Everything
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Monique
Good
Good Tags
The property was very nice and match the Pacific Northwest aesthetic.
Bad Tags
Our room was very noisy. It sounded like someone was coming into our room whenever anyone close left their room. The door to our room shook with everyone else’s coming and going.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Good
Ikbal
Bad
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Abdulelah
Very poor
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Poor
Roland
recommendable hotel in a great...
Good Tags
spacious room size, tasty breakfast, stunning hotel area around, high class fitness gear
Bad Tags
pool area not very inviting, more deck chairs would be good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Wonderful
David
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Walton
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Henry
Pleasant
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Esmeralda
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Diogo
Pleasant
Good Tags
Room. Location in Golf course
Bad Tags
Room next to road, very noisy. The staff at dinner was very rude. Rooms are ok, small basic bathroom.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Melina
Relaxing stay with comfy beds...
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Leimomi
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jonathan
Passable
Bad Tags
Very expensive for a very basic hotel near the highway
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Fair
Jennifer
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Ana
Perfect location the staff is...
Good Tags
we visit this hotel once a year for caliroots festival it is the me best location and the staff are so nice and accommodating.
Bad Tags
the barking dog next door
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Paula
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Kerry
Superb
Good Tags
Great pool, lots of places to hang out and relax. Very quiet rooms.
Bad Tags
The counters and tabletops had not been wiped down at all between guests.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Marvin
Good
Good Tags
Overall, a nice place to stay nothing much to complain about except the price.
Bad Tags
The price for the stay was very high compared to the service and room quality.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Good
Courtney
This was my first time...
Good Tags
proximity to the pool and parking, bathroom was nice.
Bad Tags
The majority of my stay was disappointing, we stayed one night and it’s unfortunate we spent this much. we had only 2 towels for a family of 3, no additional seating only one chair. unimpressed with quality of the room. overpriced food, we spent $65 for gas station food, they gave us dry oatmeal and no way to heat it. no bathrobes or extra blankets. from the pool you cannot tell what room your in.
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Poor
Jennifer
Poor
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Poor
Dr
I am a frequent visitor...
Good Tags
staff was excellent and centrally located on the area . everyone was so accommodating !
Bad Tags
I like everything
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Raelyn
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Bogarin
Exceptional
Good Tags
Everything, about the Hotel.
Bad Tags
Booking.com no way to get in touch with you by phone, I want it to make some changes to my reservation, you kept asking for a PIN# when I was never given that option to make one.
Stay Details
Date Of Stay: May, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Nitin
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Zarina
Bad
Good Tags
The Assistant Manager Anthony was great! He tried his best to make our stay better..
Bad Tags
The beds are simply horrible. We had to change room due to a strong fragrance odor. We moved next door yet the room was occupied the following day. The guests had a dog whom barked every so often. Our beds sunk in and were unpleasant to sleep in.
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Paul
Mrs B was not happy!
Bad Tags
no proper luncheon facilities
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Fair
Blanca
Exceptional
Good Tags
the jacuzzi , and very clean my room
Bad Tags
none
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Stephen
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Geraldine
Poor
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Poor
Morris
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Good
Alexandre
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Marianna
Exceptional
Good Tags
beautiful scenic view, we loved the restaurant too! great food and friendly staffed, they helped us with anything we needed.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Andrea
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Wonderful
Dario
Good
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Good
Shelby
Felt like I was at...
Good Tags
the property was beautiful and the bed was super comfortable. The room seemed a bit dated but was clean
Bad Tags
the google chrome cast wasn’t working even with maintenance. The Wi-Fi was honestly terrible I was better off with just using my phone data. It was nice but not worth why I paid. I don’t stay in many “nice” hotels so when I do I expect to have a better than mediocre time.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Kashena
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Exceptional
Elizabeth
Good
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Good
Lorraine
Superb
Bad Tags
Patio was not what I would call a patio. It was very small and no privacy from the rooms next door. Could of had some kind of privacy panel.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Eric
Our stay was overall a...
Good Tags
The hotel was beautiful and the staff was great. We had hammocks right outside our patio, and the room service was delicious and delivered quickly! The room itself was very clean and comfortable for 4 people.
Bad Tags
The only thing that was bothersome was that our neighbors were VERY loud, slamming doors and making loud noises that were easily heard through the wall.
Stay Details
Date Of Stay: April, 2022
Trip Type: group
Reviews Rating: Exceptional
Valerie
Good
Stay Details
Date Of Stay: April, 2022
Trip Type: group
Reviews Rating: Good
Celeste
Great
Good Tags
My room was beautifully appointed and the grounds were pristine. They had a special gift for my dog that had a bowl and some treats and a blanket . They are truly dog friendly; I was allowed to bring him even into the dining area and they also had outdoor seating for dining if I chose that. The breakfast which was free when I booked, was excellent. The staff in the dining area was so friendly.
Bad Tags
Booking.com did not state that there would be a rather large fee for my dog. I was not aware until I checked in.
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Michael
Passable
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Fair
Shelly
Very poor
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Poor
Youngsub
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Craig
wonderful location , hot tub...
Good Tags
quite location and trees.
Bad Tags
maintenance issues. poor upkeep at hot tub, grounds needed attention. noise after hours a concern.
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Pleasant
Bradley
The 5 Star hotel of...
Good Tags
Good location.
Bad Tags
Room needed some tlc. It was pretty loud for this kind of place. The staff made it uncomfortable and confusing when we had to leave early.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Good
Sarah
Only perk is golf course....
Good Tags
Nice being on the golf course and amenities
Bad Tags
Bad service at the restaurant. Took ages for service. Freezing room even when you put the heater on. Old rooms and nothing fancy. Extremely overpriced for what it is.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Fair
Mat
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Fabio
Nice place but a bit...
Good Tags
Beautiful golf corse, nice installations and beautiful restaurant, very good gym and rooms.
Bad Tags
Staff at the market not nice, rooms are not cleaned every day.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
The environment is very good,...
Good Tags
My husband left the golf rangefinder in hotel room. It was very expensive and we needed it every day when we played golf. When we went to the golf course and found that it was missing, we immediately called the hotel, hoping that the hotel could help us find it, but it was not found even once our stay was over. We suspect cleaner took it and didn't turn it in - we clearly remember that morning when it was on the table, charging. We left and forgot to take it with us. It made us very unhappy later on. This is very disappointing and regrettable.
Bad Tags
I think hotels should pay attention to guests' requests and take the initiative to contact us instead of waiting for us to call.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Yossef
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Constance
An almost superb stay, two...
Good Tags
Our couples massage was exquisite! Donna and Megan delivered soothing massages to much needed areas of our bodies!
Bad Tags
I didn't like the absence of breakfast food for gluten free diets. A banana was all we could buy at the Starbucks.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Jennifer
Disappointing
Good Tags
Location
Bad Tags
The room was old, smelled stale and there almost no amenities. At that rate, it should have been fabulous. The Holiday Inn Express is nicer than this hotel. Very disappointing.
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Disappointing
Nitin
It was an awesome stay...
Good Tags
Hotel location is one of the best things I liked. The amenities, hotel lobby and golf course setup was very good.
Bad Tags
Breakfast was not to the expectation. The room service was delayed. The food was not prepared per expectations, as the hotel was only serving whatever was packed and delivered to them.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Randy
Very poor
Good Tags
Location, comfort
Bad Tags
They charged me a $32.00 resort fee which I told them whe I booked the room all fees were included and didn't want any of the amenities, just spend the night, they refused and were rude
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Poor
Angela
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Good
Jeffrey
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ha
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sydney
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Good
Marisa
I had a excelent time...
Good Tags
The most was breackfast, great location, very clean room.
Bad Tags
The brackfast must be incluid.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Kara
Okay…
Good Tags
The place was nice, Golfcourse and the whole property beautiful. Most of the staff was very nice, especially at the restaurant and reception. Great breakfast, big room, great big tv. LOVED the heated pool and the fireplaces.
Bad Tags
They have an awkward roomservice-policy where they only do it after three days. Ridiculous, when you look at the price and the kind of hotel they want to be. But then when you do have roomservice, it’s really not that good. We were there for a week, room wasn’t vacuumed once. Old babyjumpers and bottle caps behind the tv. Every day there was a different number of towels, shampoo and lotion have not been refilled once, coffeemaker was never cleaned. Also there is no central lighting in the room.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Good
Lisa
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: solo traveller
Reviews Rating: Good
Esperanza
Excellent hotel
Good Tags
everything
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
David
Excellent food, staff, and grounds.
Good Tags
We enjoyed the entire visit...meals, room, grounds, staff....everything.
Bad Tags
we liked everything.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Kim
Reliable quality, a bit overpriced...
Good Tags
The room - really spacious and reliable quality similar to all Hyatt Regency hotels.
Bad Tags
The $100 pet fee on a one night stay. We stayed at the Hyatt before for multiple days, which made sense for a pet fee of $100, but to have a fixed rate on a pet fee, even though it's for only one night is expensive/ I don't think adequate for the once night stay.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Mia
Pleasant
Good Tags
The location
Bad Tags
The staff
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Alexandra
Good
Good Tags
Very large hotel with lots of facilities. The room was spacious, looked nice and was clean.
Stay Details
Date Of Stay: March, 2022
Trip Type: with friends
Reviews Rating: Good
Renee
rooms are pretty basic not...
Good Tags
grounds and surrounding area is beautiful
Bad Tags
the rooms are definitely it worth the rate per night.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Steven
nice location and facility, but...
Good Tags
the restaurant, bar and lobby are set up very well.
Bad Tags
our room and floor had a strange smell, the room door did not close fully and no one turned down the room while we were there. there were two large bags of trash at the end of the hall for three days.
Stay Details
Date Of Stay: March, 2022
Trip Type: group
Reviews Rating: Good
Greg
Exceptional
Good Tags
Quite
Bad Tags
Pretty
Stay Details
Date Of Stay: February, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Alma
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Brad
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Debra
Rustic stay beautiful room
Good Tags
The room was beautiful and very large with a great ac. Free parking which is a big plus traveling.
Bad Tags
Three floors up no elevator with five suitcases is a big no. It looked like I was glamping.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Elena
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Robert
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Liza
Pleasant
Good Tags
Mattresses were great! Very comfortable, not too soft, not too firm. People who work there were great! Upbeat, professional, resolved our room issue right away. The property is overall very beautiful.
Bad Tags
The first room we’re given had broken glass on the floor. The second one was clean, but the bathroom was so old that even the shower fixture wouldn’t hold in place. Overall bathroom was very badly remodeled (even if a wahike ago), not like a hyatt but more like a motel.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
I have always stayed at...
Good Tags
Interior decor.
Bad Tags
Terrible soundproofing. Stayed in building H, room 811, and felt as if I were staying with both people above us and next to us. Another disappointing thing is sloooow room service. I ordered plates and utensils. An hour and 37 minutes later, some kid brought carry-out boxes and plastic knife and fork… Had to eat cold dinner from carry-out boxes…. For close to $500/night, i would expect actual plates and silverware.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Sebastian
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Kevin
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Loida
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Russel
Im definitely coming back
Good Tags
The location is close to everything
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
An Experience To Remember
Good Tags
Well first let’s say, pictures definitely doesn’t do this place justice ! so beautiful and breath taking. Came down for a weekend if fun to celebrate a birthday and this hotel has everything you need and more. Staff is more than accommodating, tells you all the best locations and places to visit. The hotel is near everything! shopping centers, movies, dinner, activities and much more ! Definitely a place to come when wanting a nice get away.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Guilherme
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Susan
The staff worked with us...
Good Tags
Room was wonderful !! Had a view and the bedding/towels were good quality. Thank you
Bad Tags
Need to up the choice of toilet paper. Everything else was excellent.
Stay Details
Date Of Stay: January, 2022
Trip Type: group
Reviews Rating: Wonderful
Kristina
Very good
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Clinton
great stay
Good Tags
the room, breakfast were great as great as always
Bad Tags
nothing
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Shannon
Good
Good Tags
The staff is always friendly.
Bad Tags
On the day I checked out, there was no hot water when I went and took a shower. That was disappointing.
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Good
Janice
Convenient to Carmel and Monterrey....
Bad Tags
Way too noisy from highway, not enough walking paths around facility that didn’t involve parking lot, jacuzzi too busy and too cool.
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Dwayne
Hardly Slept
Good Tags
Clean, Peaceful, and Quiet. Loved the grilled outdoor sandwiches. Location of the resort was near alot of other locations we visited.
Bad Tags
The BED too hard!!, The Sea Roots Restaurant over priced and food wasn't that great.
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Good
Sakina
Pos: Julie from the coffee...
Good Tags
scenery
Bad Tags
staff and service
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Lock
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Mariliana
Very nice hotel and amenities
Good Tags
The services, the people, the breakfast and the golf course
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Betty
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Betty
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Attila
Very nice experience, and you...
Good Tags
Location was amazing. The golf course is massive and beautiful. The pool and other facilities are very nice.
Bad Tags
Price was expensive. No breakfast with hotel.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Leah
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Hong
Superb
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Monica
Superb
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Demetra
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Nimish
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Phyllis
Not as expected !
Good Tags
Caitlin, the night shift front desk manager was very helpful when I told her that the Chromecast connection is not working and also she helped me to ensure we have a 3 guests breakfast booking in the system.
Bad Tags
No one at the front desk during the check-in nor had any sign stating that we need to make "Reservation" for the breakfast instead of First Come First Serve basis. We did not know about this Rule at this location and did not make the Reservation on the 1st day of breakfast. We lined up for 20 mins and when it's our turn, the check-in person at Sea Root and the Manager told us that since we did NOT make any reservation, we were on the Wait List and had waited for an hour before it's our turn for breakfast. NEVER heard of making "Reservation" for Breakfast....but the Point is - NO ONE at the Hotel told us that we need to make Reservation - NO Communication at all !!!! Most importantly, the front desk lady was very rude !! She should take a basic "Customer Services Skills 101" course before she can serve the hotel guests again !!
Stay Details
Date Of Stay: December, 2021
Trip Type: group
Reviews Rating: Fair
Lilia
nice room, good facilities.. a...
Good Tags
golf club view, pool and fitness facilities
Bad Tags
not so much space for the pet. you can walk early in the morning across the golf field, but it is different entity and they don’t like it.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Mihaela
wonderful family destination
Good Tags
family area outside with games was great! restaurant for breakfast was very good and convenient. parking close to room.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Julie
Exceptional
Good Tags
The location was amazing, The amenities were awesome. Clean and beautiful
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Bart
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Alex
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Linda
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Zhi
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Nicole
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
David
Pleasant
Good Tags
It's on a golf course
Bad Tags
Very overpriced for a dated hotel without any luxury features.
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Pleasant
Stephanie
Exceptional
Good Tags
The hotel is in a great location, all the places we wanted to visit was within a few miles. We were able to ride our bikes from the hotel to our destinations.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Muazu
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Robert
Great, will book again
Good Tags
The room lacked glass ware for wine. The bath soaps, extras need an upgrade. Not sufficient small washcloth towels. Location of coffee maker/extra (Plastic cups) was disappointing. Room was clean and otherwise great.
Bad Tags
We all know that Covid-19 is a problem. But when you take a day or two for a break vacation, you like all the extra's at the resort/spa. The dining area seemed to be understaffed. Our waitress was excellent and well deserved 20% tip. As a Chef with years of experience. Someone should look at the menu and include better options for the evening meals. 5 STAR Review Risotto, small shrimp plater, bread plate. Beyond words for excellence in flavor.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
James
Superb
Good Tags
Friendly and helpful staff. Beautiful architecture and landscapes.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Robert
Run down room
Good Tags
the grounds were pretty.
Bad Tags
the room was dirty and run down. not worth the money.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Fair
Michael
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Laura
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Jenna
Exceptional
Bad Tags
Loved this property
Stay Details
Date Of Stay: October, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Oylum
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: group
Reviews Rating: Exceptional
Anthony
Pure Class
Good Tags
Professional Staff , Modern & Clean Facilities, Well Maintained Grounds , Beautiful Views & Location
Bad Tags
n/a
Stay Details
Date Of Stay: October, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Mary
good and we will be...
Good Tags
staff was friendly
Bad Tags
breakfast
Stay Details
Date Of Stay: October, 2021
Trip Type: group
Reviews Rating: Wonderful
Carolina
Wonderful!
Good Tags
Fantastic in every way!
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Louise
Not the best value this...
Good Tags
We loved our rooms and the recent upgrades that were made. We had two Monterey King suites as we are a family of 6. This worked out very well and we were accommodated on the ground floor in adjoining rooms per our request.
Bad Tags
The food options were very limited, meaning the restaurant was only available on Saturday evening but as we didn't have a booking and arrived up at 6pm with our kids, we were told it had a 2.5hr wait. We ended up eating at the outside BBQ instead. Our great disappointment was the fact that the restaurant was not open on Sunday or Monday evening for dinner. Also, no lunch options on the Monday except the little shop in the lobby. We have visited the hotel many times over the last 4 years and got used to expecting a buffet breakfast each day. This was only available on the Sunday of our visit and the remaining two days (Monday and Tuesday) were ala cart! I think the food was our biggest disappointment this trip. As the room prices are still pretty high, we expect to have more onsite options for food at a 4-star hotel.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Paul
Your profits over my value
Good Tags
Location of room
Bad Tags
Boogers and earwax on the curtains, floor made my feet black with silt. Towels smelled funky.
Stay Details
Date Of Stay: October, 2021
Trip Type: review category business travellers
Reviews Rating: Fair
Michael
We enjoyed it.
Good Tags
Location on course was good
Bad Tags
Microwave in room.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Lori
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Taylor
Superb
Good Tags
Gray amenities
Bad Tags
A little confusing to navigate
Stay Details
Date Of Stay: October, 2021
Trip Type: with friends
Reviews Rating: Wonderful
Anonymous
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: with friends
Reviews Rating: Very Good
Kimberly
Superb
Good Tags
Grounds very nice to walk around Enjoyable seating area overlooking golf course with fire pits Everything impeccably clean
Bad Tags
Did have an issue with a room on the floor very loud till late in the night. They stopped right when we were getting ready to call front desk
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Heather
Superb
Good Tags
Hotel grounds were beautiful and well maintained
Bad Tags
Worst hotel pillows I have ever used-very uncomfortable
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Dana
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Very Good
Buford
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Ali
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Parminder
Passable
Good Tags
Location
Bad Tags
Rooms
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Fair
Lory
Good
Good Tags
The main hotel looks very nice & was crowded with happy people
Bad Tags
Location of room on a street & not attached to the main hotel was not what we expected. It looked a scary & homeless person casing cars in parking lot. Our area of hotel looks very 1970s The lay out of the hotel bathroom was not good. No counter top in the bathroom to lay important things like contact lenses out so they almost went down the drain
Stay Details
Date Of Stay: September, 2021
Trip Type: with friends
Reviews Rating: Good
Tom
Fine
Good Tags
The breakfast was excellent.
Bad Tags
The restaurant closed early one night so we were not able to get anything to eat but some snacks
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Jacob
Exceptional
Good Tags
It’s was meh pool was awesome
Bad Tags
The blankets were very dirty
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Kenny
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Alex
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Very Good
Daniel
Played 3 nice golf course...
Good Tags
Breakfast in hotel restaurant was very nice.
Bad Tags
Hotel is in need of a face lift. Our room was very dark and dated. There are many other hotels with nicer facilities at this same price point
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Fair
Susan
Good
Good Tags
Pretty grounds and lobby.
Bad Tags
No cleaning over 4 days. Ran out of towels and toilet paper.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Good
Mark
I could have got a...
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Zenia
It was a disappointment
Good Tags
Breakfast is only served until 10 with no exceptions. We had to find another restaurant in town for breakfast
Bad Tags
The room smelled of smoke and the air conditioning unit was directly over the bed making it uncomfortable to sleep. Also paid extra for a balcony with a view and the view was another building.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Poor
Eric
Very good
Good Tags
Needs renovation and not having daily housekeeping is a downside given they charge the same price as before COVID. But it’s a great location and nice enough.
Bad Tags
Restaurant and bar cannot keep up with crowds on busy weekends. Wait times are too long to make the experience great.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Very Good
Brittany
Expensive
Good Tags
The huge TV, the location, and two pools with plenty of pool towels.
Bad Tags
For two nights on Labor Day weekend was $ 1,500
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Daniel
Good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Good
Donna
Very poor
Bad Tags
Room was not ready to check in. Had to wait over an hour and take a different room from what I reserved. Ordered something to eat st the bar. It never came. Breakfast never arrived. Called three times. Finally canceled because it was too late. Tried to get breakfast in the dining room. No seats. Tried to pick up something to eat later in cafe. Line was long. Waited 45 minutes and left. Room was noisy because of constantly creaking floor and running children in room above me. Lady coughing next door through the night. Will never book at this location again!
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Poor
Dora
Superb
Good Tags
Environment is very nice.
Bad Tags
Breakfast time should be end at 11am, 10am is too early as this is a resort hotel, people came here to enjoy vacation and relax. Won’t wake up too early.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Yolanda
Very good
Good Tags
Great location.. a little bit pricey
Bad Tags
Pruu ok Ch fir the conditions of the hotel
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Raul
Superb
Good Tags
We brought our puppy and Hyatt has rooms especially for puppy’s, ie hardwood floors, furniture, grassy area.
Bad Tags
Small fridge, non existent kitchen area.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Sharlynn
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Richard
Superb
Good Tags
Awesome property. Excellent gym.
Bad Tags
No restaurant open due to”COVID”. Instead we ate a BBQ which was overpriced and rubbish.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Ronald
Superb
Good Tags
Location
Bad Tags
Everything was fine
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Ray
Passable
Good Tags
I liked the golf course.
Bad Tags
Dinner house was closed, Room service was almost unavailable. Except for breakfast sandwiches.to much money for so little services.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Fair
Nancy
SO disappointed in quality, friendlyness...
Good Tags
The bedding
Bad Tags
No room service, no replenishment of amenities, water, coffee, towels, shampoo. No room service, and no communication that these services where exempted during my stay. The lines in the hall were left there for three days.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Poor
Kety
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Wonderful
Lanetta
Exceptional
Good Tags
The staff was nice and friendly.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Brent
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Alison
Last minute booking and pleasantly...
Good Tags
Loved the fire pit and bar. Liked our room layout.
Bad Tags
We were in a pet section without pets. Hot tub closed.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Michael
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Sonja
Bad
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Grace
Water dripping in my suite
Good Tags
Location is great.
Bad Tags
Service average. When water started streaming down my walk in closet in my suite the Mgt didn’t call to apologize. Not impressed.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Fair
Charisma
Good
Good Tags
The hotel room was clean.
Bad Tags
The property looked run down on the outside. For paying almost $700+ for a one night stay, I was expecting a lot more.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Good
Andreas
Fair
Good Tags
Location
Bad Tags
Room dingy Smelly hallway/room
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Travis
Great dtay
Good Tags
Beds and pillows were super comfortable! Patio with live music was great to hang out in the evening. Loved it here.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Pleasant
Good Tags
Ambience, specifically out sitting near fire.
Bad Tags
There was water blockage in our bathroom.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Sharon
It was a beautiful clean...
Good Tags
The lobby and outdoor area of this hotel is awesome! They have a restaurant, little market, and they serve Starbucks coffee! The lobby is super cozy with the large fireplace and they also have fire pits outside by the golf course, perfect place to sit and have your coffee! The rooms were very clean.
Bad Tags
I wouldn't say I didn't like it but I was a little surprised by how basic the room was after seeing how nice the lobby was. There weren't any problems with the room it just seemed a little bare and basic. It wasn't a big deal but, I also thought we were going to be getting a room with a view and we just had a super tiny balcony overlooking the parking lot.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Sheila
My family loves our yearly...
Good Tags
We come mostly because our son loves the pool, hot tub, and s’mores pit. We all love the comfort of the rooms and the attention to detail from the Hyatt. It’s great for families.
Bad Tags
Honestly it was a bit of a walk from the elevator to our room this last visit. Minor irritation.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Rostom
Enjoyed
Good Tags
Location and BBQ and breakfast
Bad Tags
None
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Diana
Superb
Good Tags
Good location
Bad Tags
One of the manager doesn’t know how to do her job by the name of Sharron! Being lie to in my face and getting cough is not good! Having management like that the Hyatt will have a-lot of issues with there guess!!!
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Nathan
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Very Good
Derrick
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Grace
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Maria
Exceptional customer service
Good Tags
Everything
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Rehab
Good Hotel but?!
Good Tags
The property location is nice. Front desk staff were pleasant and helpful
Bad Tags
To me it’s over priced considering the service. They don’t clean your room daily, resturant receptionist was not friendly, very thin walls and ceilings different noises coming from both ways gave us sleepless nights
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Anas
Bad
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Very Poor
Paul
Poor
Bad Tags
Very musty smelling
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Poor
Ophelia
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Cassandra
Very good
Bad Tags
The lobby and grounds are beautiful but the room was plain and the bathroom was very small. There was only 1 towel rack so as a family of 4 we hung them in the closet to dry between showers. No counter space so we had to keep Toiletries out by the TV. The room was nice and a perfect size for us and the balcony was cute. They have 2 pools which was great since the grounds are so spread out. The pool by the lobby was larger and had yard games around it and the smaller pool was on the other side of everything but I loved that they had 2 because it helped them not be so crowded. My main huge complaint was how many times they randomly charged our card. We had 2 charges for each night. Then a random resort fee, then another resort fee for even more. Lastly a random charge for taxes. They said it was all holding for when we check out and then it will go back on the card but why charge that many separate times and not 1 charge? The receptionist were great when I questioned it and explained it great. Very friendly staff.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Charlotte
Great place to stay at!
Good Tags
Great resort like place to stay with kids. We booked a room in front of the pool and the kids loved it. We had a great time. Would love to come again.
Bad Tags
The only thing that is missing is a lunch option. That would be nice.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Dennis
Excellent place
Good Tags
Everyone was really nice and helpful, especially the Front Desk and Engineering staff.
Bad Tags
Everything was really nice except for one staff person at the Coffee/Starbucks place who was not as friendly as all the other staff.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Mellissa
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Bad
Good Tags
Nothing
Bad Tags
Everything
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Koko
Pleasant
Good Tags
Swimming pools were great! My kids enjoyed swimming during our stay.
Bad Tags
We stayed at this hotel before Covid and everything was great. But now, things have changed and not many selections in food for room service were available. House keeper never came to clean our room.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Susan
Exceptional
Good Tags
Staff was helpful and friendly for our family
Bad Tags
Because of location and the time we booked our rooms prices were hifh
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Ron
For the price not a...
Good Tags
Location
Bad Tags
Room was loud. Heard the neighbors tv and doors slamming in the hallway. Refrig and bathroom left dirty. Restaurant not open for dinner.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Natasha
Superb
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Frances
Expensive but staff makes it...
Good Tags
The exceptional staff. The check-in gentleman asked me if I had a preference on where my room was. I told him I wanted to be near an elevator because I had had my knee replaced. He put us in the building right next to the main activities on the first floor. He totallyvunderstood my need. This place isn't a high rise, it is two stories spread around a golf course. Then there was the woman who arranged a small private room for me to teach a midnight course (I live in a different time zone. I had asked for the business center, this room was better). The cleaning people kept me supplied with amenities like decaf, shampoo, etc. even though cleaning was restricted. Then when there was a problem with billing, Priscilla arranged for a on-site credit beyond my expectation and Latisha was able to troubleshoot a problem I was having (I am 73 and not strong) opening the patio door OVER THE PHONE. I wonder how an organization manages to get such an exceptional staff. I was here on vacation with my son who had a conference here for two of the five days. I personally don't stay in pricey hotels, but the staff made me understand why they can charge what they do. Oh, and because of COVID, there were good opportunities to eat outside, with once again good service and good food. Because of COVID, breakfast was room service the first two days, but when they did open the restaurant for breakfast, the eggs benedict are the best I have had in a long time.
Bad Tags
Some restrictions due to Covid, eg, room was only cleaned once in five days. First two days restaurant was closed, but when it opened, service and food were great.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Tim
Beach getaway
Good Tags
Friendly staff beautiful property. Kid friendly and lots of family fun!
Bad Tags
Just took a little long to get checked into our room. But the staff took care of us!
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Jorge
Pleasant
Good Tags
The staff very attentive.
Bad Tags
Unfortunately the guests from the second floor did not let my family sleep at night. The noise coming from the toilet and moving from one side of the room to another, it was ridiculously loud. Not happy with that choice.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
K.
Our stay was great!
Good Tags
The property was beautiful and spacious. The coffee shop and baristas made great drinks! The attractions in Monterey were easily accessible to the hotel. The staff was very accommodating and kind. The hotel was clean!
Bad Tags
N/A
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
German
Like it
Bad Tags
Small room 3rd floor
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Jacob
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Tangcuangco
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Eugene
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anthony
Good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Margarita
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Myra
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Frank
Superb
Good Tags
We enjoyed the initial greeting at the counter The fire pit outside The clean room.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Houda
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Ks
Exceptional
Good Tags
Well kept. Great, family friendly, quiet, and secluded from the main Monterey town
Bad Tags
A little hard to navigate the buildings
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Ashley
Good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Ayleen
Good
Good Tags
The room had not been clean when we arrived . The front desk had miscommunicated with housekeeping . The problem was solved immediately. Kinda gross to come into the room with beer bottles open towels used nd open shower gel in the bathroom
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Mohammad
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Ozkarhdez
Very good
Good Tags
Everything else was good
Bad Tags
We didnt get any house keeping the whole time we were there and we had to clean the room ourselves
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Stefanie
Very poor
Good Tags
Grounds were beautiful. Rooms newly remolded and nice. Housekeeping would bring any extras needed quickly
Bad Tags
All 4 nights we had to call because of rude guest from 9 pm to 1 am. Slamming doors, yelling, allowing children to scream all hours of the night up and down hallways. Nothing was done not even an appolgy. We went on vacay and was not able to get any sleep. Went home exhausted! Never leave bad reviews but would hate for anyone to pay the price and not have a nice get away.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Poor
Matthew
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Elizabeth
Pleasant
Good Tags
A lot of space to walk and quietness
Bad Tags
Not as clean and room extremely small for the price
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Terrance
Our overall stay was peaceful...
Good Tags
The property was beautiful. The room was clean and very nice with a beautiful view of the golf course. The cleaning staff was excellent. Housekeeper, Mona, went above and beyond to make us feel welcome and comfortable. We had a couples massage. The massage therapists were exceptional. It was the best massage that I have ever had. We also enjoyed other amenities like the sauna and jacuzzi.
Bad Tags
Unfortunately, our last morning was not pleasant. We were awakened at 7:30am by a phone call from the front desk. Front Office Supervisor, Sherae, called to inform us at 7:30am that the credit card that we were told would not be charged at check in, did not have enough funds to pay the entire bill. We intended use another form of payment at check out, which was 12 noon. The call was very unprofessional. It was a very dark spot on an otherwise fantastic stay. I doubt we will stay here again.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Michele
Good
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Good
Vladimir
Excellent stay
Good Tags
Excellent place to stay. Will book it in future for sure again
Bad Tags
No free breakfast
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Mary
Good
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Good
Rachel
Superb
Good Tags
This property is so beautiful! My boyfriend and I loved all the garden games and sitting by the fire pit. The restaurant was delicious and its great location. Right off the highway but in a safe, quiet spot.
Bad Tags
We loved the fire pit so much that we wish they were open later. An 11PM shut off time would be better in our opinion.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Vanessa
Disappointing
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Disappointing
James
Fair
Good Tags
no food service except for weekend, serve yourself except for the small bar, bar service excellent (Briggs and Darwin)
Bad Tags
NO ONE INFORMED ME THAT NO RESTAURANT WAS OPEN!!!!, KNUCKLES CLOSED UNTIL FOOTBALL SEASON, ROOM i ASKED FOR WITH BALCONY OR PATIO!!! DID NOT RECEIVE AND WAS NOT ACCOMMODATED, ROOM WAS NOT CLEANED FOR 4 DAYS HAD TO CALL TWICE FOR CLEAN TOWELS. Been coming here for the last 3 years not sure if I will come back
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Pleasant
Daria
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Aleksandra
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Aiko
Superb
Good Tags
Spacious room
Bad Tags
Nice
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Lisa
Good
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Good
Shanyi
Superb
Good Tags
Very clean and nice, beautiful view, right next to the golf course, safe. And staffs are really friendly
Bad Tags
The price is expensive but the queen room for two people is a little bit small
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Nick
Good
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Good
Alireza
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Very Good
Jessica
Late late check in
Good Tags
Nice location.
Bad Tags
Horrible check in! The wait was about 1.5 hrs AFTER original check in time.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Good
Alexis
2021 Stay
Good Tags
The hanger rack has its own light! The bed also had light that which turned on automatically (radar). Fun!
Bad Tags
I wasn't able to sleep much. The matress was weird and of course they only offer stupid pillows (very large).
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Very Good
Matt
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anna
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Mara
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jim
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Elijah
Good
Good Tags
Spa was amazing. And TVs were huge
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Good
Nazanin
Passable
Good Tags
Quiet
Bad Tags
Hair on the pillows from previous guests
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Fair
Dennis
Very good
Bad Tags
If there is no automatic housekeeping, maybe you should reduce the resort fee!
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Very Good
Scott
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Noelle
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Patty
Very nice.
Good Tags
Very responsive to our question and needs.
Bad Tags
N/A
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Bullard
Pleasant
Good Tags
Location and hotel property
Bad Tags
Nothing to eat...and breakfast was $50 for a breakfast burrito and muffin with 2 slices of bacon was over priced. Feel like we was taken advantage of by the company.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Paris
Good
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Good
Sandy
Comfirtable.
Good Tags
Loved the healthy breakfast choices.
Bad Tags
The smell and dampness in the stairwell in building 10 indicates it is full of mold and mildew. It should be cleaned, mold removed, painted and renovated just as the other part of the hotel was.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Good
Charlie
Nice
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Joseph
Over priced for the amount...
Good Tags
Quite.
Bad Tags
No lunch or dinner service. No breakfast buffet. No bar. No house keeping.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Fair
Alexandria
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Laura
It was nice but there...
Good Tags
Location was nice The female guitarist was excellent outside on Sat night. We really enjoyed our stay. We will come back again.
Bad Tags
Beds were to hard to firm . We were the first ones by the door to go to the elevator . The neighbirs slammed there door off and on for hours on Friday night. I had to call the desk and they sent the security guy out to tell them to stop slamming the rooms doors. The room service menus was terrible not even diff kinds of pizza or humus and veggies . No Burgers and fries. We had to door dash something .
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Ziyu
Best place in Monterey
Good Tags
Very comfortable, relaxed and quite stay after driving for a day. Spacious room. Great staff and facilities. Beautiful golf course. Parking is included in the resort fee.
Bad Tags
Nothing
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Stevens
Disappointing
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Venus
Bad
Bad Tags
They changed me for 2 night stayed 1 night still waiting for my money to be returned to my card. Very very small for the price
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Very Poor
Shaespreme
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Rajni
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: group
Reviews Rating: Wonderful
Emerson
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Stacey
Not worth the price
Good Tags
The location was great, however the sheets were dirty when we checked into our room, the air conditioner broke in one of our rooms and we were told that they couldn't fix it so we had to open the window which was noisy and use a fan.
Bad Tags
The location was great, however the sheets were dirty when we checked into our room, the air conditioner broke in one of our rooms and we were told that they couldn't fix it so we had to open the window which was noisy and use a fan.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Poor
Gabriel
Exceptional
Good Tags
Everything was perfect. I absolutely loved our view from our room
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Randy
My stay was Great. We...
Bad Tags
More Food Restarants.
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Mariam
Very good
Good Tags
The room was comfortable, and the bathroom was nice and clean. The breakfast was nice, though the variety could be improved.
Bad Tags
The room was very hot, and the AC wasn't working. We had to solely rely on the small ceiling fan to keep us cool.
Stay Details
Date Of Stay: May, 2021
Trip Type: group
Reviews Rating: Very Good
Mark
Good
Stay Details
Date Of Stay: May, 2021
Trip Type: group
Reviews Rating: Good
Joan
Not happy
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Poor
Amanda
Great stay and location
Good Tags
Perfect distance from the hustle and bustle of downtown but close enough to easily get to, even on bikes.
Bad Tags
Lots of things were still closed due to COVID precautions so we were unable to fully appreciate and experience the facility.
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Very Good
Ali
Very good
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Very Good
Leon
We Paid too much
Good Tags
Nothing special
Bad Tags
Half the price I paid
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Poor
Yolanda
It was very pleasant, will...
Good Tags
It was ok, I would have preferred a sit down restaurant setting, but I do understand the reasoning.
Bad Tags
We stayed in a handicap room, didn't know what that entailed. Didn't care for the open shower. Not a big thing, but now I know.
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Very Good
Tran
Disappointing couples trip
Good Tags
It was a nice hotel and very comfortable. The lounge and the golf course looks amazing! I did like how they offered a lot of activities.
Bad Tags
Due to covid, the spa wasn’t available but the receptionist said that you could get room service for massages, but when I called the spa they didn’t offered it. Very misleading information among the staff! That’s was one thing I was looking forward too during my stay. The breakfast/ restaurant wasn’t that great either. I got the steak with potato and poach eggs. The size of the steak was super small, I’d only got 4 slices and I ask for med rare and I got Med-well. The potato wasn’t that great either kind of mushy and slightly warm. I wish it was crunchy. My girlfriend got the breakfast burrito and that wasn’t half bad, the only complaint would be the tortilla was stale. The mix alcohol drinks weren’t that great either. Both me and my girlfriend got a cosmopolitan and Mimosa and it did not taste right. A little disappointed. This place was supposed to make me feel relax but it did the opposite
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Maria
Over priced
Good Tags
Location
Bad Tags
Very overpriced, beds so uncomfortable, party in the room opposite kept us awake until 3am
Stay Details
Date Of Stay: May, 2021
Trip Type: with friends
Reviews Rating: Poor
Robert
Great hotel, but too small...
Good Tags
A prom was on the facility. No parking. Parked in Valet. Had to walk from main lobby to my room. Should have restricted parking for that event. Too bad, everything else was fine.
Bad Tags
Separate control on special event parking
Stay Details
Date Of Stay: May, 2021
Trip Type: review category business travellers
Reviews Rating: Pleasant
Pete
Disappointing
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
David
This might be a good...
Good Tags
nice room on the golf course, with a very nice view. "Breakfast was boxed and overpriced.
Bad Tags
I was looking forward to an onsite restaurant, but it had prepackaged salads and microwaved foods at regular prices, very disappointing. I went offsite to eat in real restaurants. Ice machine was in another building.
Stay Details
Date Of Stay: May, 2021
Trip Type: review category business travellers
Reviews Rating: Pleasant
Nurse_steve_
Good
Bad Tags
Very expensive for a basic room
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Good
Jp
Exceptional
Good Tags
Nice view
Bad Tags
None
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Sonja
Very good
Good Tags
Pool was warm, fire pit and live entertainment were great. Good atmosphere.
Bad Tags
Robes in the room would be nice.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Mayra
Good
Good Tags
The amenities.
Bad Tags
Rooms were not great and they felt dark.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Good