Reviews

Authentic Guest Reviews Drury Inn Kansas City Shawnee Mission

Total Traveler Rating

Total Traveler Rating
4/5


Based on 14 Reviews
Larry
Good Tags
Everything it was just a great place to stay
Bad Tags
Something that was kind of beyond the hotels control is the only thing I didn¿t like. Some guy sitting outside cussing and yelling about some situation his life..
Stay Details
Date Of Stay: September, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Staff at the hotel was amazing. Always friendly, upbeat and helpful even over the phone before we booked our trip. We loved the breakfast and the evening food. Made it easy for families with little kids. We also had a bigger room than expected.
Bad Tags
No
Stay Details
Date Of Stay: August, 2021
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Very clean and good location.
Bad Tags
Very loud guests in a nearby room, that was not addressed in a timely way.
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Fair
Michelle
Good Tags
Food, cleanliness
Bad Tags
Pool room was quite warm (probably as it should be)
Stay Details
Date Of Stay: June, 2021
Trip Type:
Reviews Rating: Wonderful
Kenneth
Good Tags
Great customer service, nice rooms and can't beat the kickback and hot breakfast!
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Clean, and comfortable for a great price.
Stay Details
Date Of Stay: December, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Thomas
Good Tags
Everything was great with the exception of the mattress which was extremely worn/soft.
Bad Tags
Everything was great with the exception of the mattress which was extremely worn/soft.
Stay Details
Date Of Stay: December, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Kerwin
Good Tags
Leaving
Bad Tags
The hotel was freezing the room was dirty and the staff was not very helpful. Was informed we could use a heater to heat our room but it was never brought to us. Then was informed we could use the gym by appointment but no one could find the key
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Close location to where our event was held.
Bad Tags
Old outdated rooms, small bathrooms, only one washer and one dryer for the entire hotel use, breakfast lacking options.
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Very clean and excellent staff.
Bad Tags
No
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Location Drinks Breakfast (Covid fatality temporarily) Internet Parking
Bad Tags
Bathroom - handle that turns tub to shower stuck in tub position.
Stay Details
Date Of Stay: May, 2020
Trip Type:
Reviews Rating: Pleasant
Joseph
Good Tags
dinner with the free 3 cocktails, free soda and coffee and free breakfast.
Bad Tags
Jacuzzi tub was lukewarm, batteries in the tv remote were half dead, turntable in microwave was broke. Sound like simple not important details but they add up.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Good Tags
The very professional staff
Bad Tags
No
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
I liked its proximity to the hospital where my sister gave birth.
Bad Tags
Maids only available til noon each day. Ft. desk clerk said maid gone @ 3 when when I asked 4 clean @3 due to the newborn. 5 nights/0 maids. Clerks NEVER answered phones. Couldn't get through to my 15yo during emergency situation. Call for details soon
Stay Details
Date Of Stay: October, 2019
Trip Type: Family with Teens
Reviews Rating: Poor