Reviews

Authentic Guest Reviews Home2 Suites By Hilton Woodland Hills Los Angeles

Total Traveler Rating

Total Traveler Rating
4/5


Based on 82 Reviews
B
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Noel
nightmare
Good Tags
newer
Bad Tags
they turn off the internet 1 hour before checkout time? very inhospitable. After giving front desk instructions to housekeeping do not disturb. maid was relentless knocking on the door at 9:30am. what’s really interesting the next day I asked if housekeeping was available and I was told they were completely booked….I went to bed just to be woken up again by housekeeping??? I sleep during the day. Then I was charged by Hilton and by booking.com over $1300 between the two for the same nights. it’s been corrected but I had to spend close to an hour on the phone with booking who basically put me on hold when the person couldn’t fix the problem and you still have not offered an apology or some customer recovery incentive . so I’m going to dispute the charges with my bank for unsatisfactory service. I
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Poor
Joy
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Noel
Bad
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Very Poor
Noel
billing was all screwed up....
Good Tags
it’s newer
Bad Tags
the wifi and tv turns off at 11:30 before checkout is at 12…very inhospitable especially since you pay till 12?? maids knock on the doors and vacuum in front of your room it seems like forever. they probably shouldn’t vacuum hallway until after checkout.
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Fair
Adan
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
Shareefa
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Cara
Never again - $31/night for...
Good Tags
The breakfast was lovely and overall the hotel was clean and modern.
Bad Tags
I will never book through 3rd parties again. If something goes wrong, you can NEVER get your money back. The price isn't that much different through the hotel's website. I don't know why I used Booking.com this time but never will again. First off, it's a huge ripoff that this hotel charges $31/night for parking. In LA how else does everyone get around? You have to have a car and the cost is ridiculous when at night there are numerous business parks around not open - they should contract with them to provide free parking for the hotel guests. Secondly, on our 2nd night the thermostat broke. The temp in LA was in the low 100s so we needed AC. We kept getting up to adjust and finally saw the thermostat at 0. It was controlled by some master system so it kept turning on heat for a few minutes, then go off, then turn on cool air. It was all over the place! At 2am you don't want to pack up and move. My husband ended up sleeping in the bathroom because the tiles made it cooler. We complained to the front desk and they said they would work with Booking.com to provide a refund for the night. Call back in a week. I called. Oh, we're still working on it, call back in another week. I called. Can I speak to management? Sure, let me put you on hold. Holding for 30 minutes - no one ever came to the line. AND it takes 10 minutes to go through automated system to even get a live person. THIS IS ALL STRATEGIZED SO YOU GIVE UP. I have grown to hate traveling.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Poor
Mary
perfect for our needs on...
Good Tags
friendly staff and great location for our needs
Bad Tags
parking was cumbersome with valet only but we know it’s typical in this area. valet staff friendly and efficient.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Karen
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Edgard
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Cuevas
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Good
Anonymous
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Good
Damion
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Galia
Pleasant
Good Tags
New hotel, clean and quite room and has all the facilities. Did not expect a full kitchenette in the room, which was a big bonus. Included breakfast was very welcoming. Location is convenient as well, close to main roads and shopping.
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Exceptional
Denise
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Irene
Very good
Good Tags
Good attempt, bagels were the only option I could see trying.
Bad Tags
Breakfast suffers from the mass production process. Very unappealing egg options. Reminded me of airplane food. For a new place with very well thought out room services, why not have a regular cook/kitchen?
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Arabia
it was comfortable! i hated...
Good Tags
clean
Bad Tags
i felt the way I charged was not right
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Cynthia
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Rafia
Overall it’s a great hotel....
Good Tags
Very clean and comfortable beds.
Bad Tags
Rooms were small for a family of 4
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Guadalupe
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Qirfiraz
Nice and safe place to...
Good Tags
Staff was very courteous. Environment was family friendly. Breakfast was delicious
Bad Tags
Second day we were little late around 9:30 and nothing was there for breakfast not even coffee
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Nathan
excellent!
Good Tags
new, clean, great staff
Bad Tags
nothing at all
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Bradley
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Yumi
I was annoyed by a...
Good Tags
cleanness
Bad Tags
Entrance to the parking was too tight and crowded
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Wonderful
Cynthia
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Zhengyu
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Alfonso
Bad
Bad Tags
Never stayed one night i left an stayed at another hotel One girl at the desk was rude an very un helpful did not try to go out of her way to help me with my issue one other girl was very nice A terrible reception at the desk shocking how rude this girl was An she seemed happy when i left she went out of her way to be rude the other girl was so nice i gave her 50 dollars for being so helpful I asked for a manager an there was none there
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Very Poor
Gabe
little mix up about charging...
Good Tags
great location n great price… large room with fridge and microwave n dishwasher if needed.
Bad Tags
they accidentally charged me twice for my stay.. smh
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Alexander
I came came back late...
Good Tags
Terrible missing food ended early
Bad Tags
Bugs in room / bEd didn’t notice till morning dirty shower toilet had feces used toilet paper roll
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Very Poor
Emma
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Vidhi
Good
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Good
Pepe
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Bailey
Exceptional
Good Tags
I really like the location and that they're okay to accommodate my dog
Bad Tags
I didn't particularly like the lack of parking and that I pretty much had to valet my car I didn't have any other option there was nowhere to park
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Curtis
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Alexandra
was ok better than sleeping...
Good Tags
we liked the location
Bad Tags
we hated the guy who was screaming his lungs out at the waitress and cook! he wasn’t hiding his dictatorship there bossing around employees I hope he is not a boss there looked like everyone was terrified. was my birthday that morning. never been to breakfast ever since I saw how this man was treating people there.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Traci
Nice place to stay and...
Good Tags
Nice place. Comfortable.
Bad Tags
Paying to park.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Nadine
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Bianca
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jorge
The more important thing is...
Good Tags
It’s good but I think needs more variety of breakfast food
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Roy
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Logan
Good
Good Tags
The hotel was brand new and well maintained with nice facilities, a quiet area, and wonderful staff!
Bad Tags
Pricing was a bit high all things considered. We ended up deciding on this hotel because it provided free breakfast but the breakfast was not acceptable and we ended up leaving to purchase breakfast. We even stayed later than planned to enjoy the provided breakfast and it ended up delaying us for no reason. Additionally, the valet only parking situation was not made very clear and was not the preferred method of parking my car and overpaying to do it.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Good
Gigi2294
Very good
Good Tags
Breakfast was okay for being free, but could be better. The rooms were nice, clean, & modern. I liked that I could travel with my pet, of course with an extra fee of $75. I also like that the hotel is close to Westfield Topanga shopping mall, one of the best malls in LA.
Bad Tags
I didn't like that we had to pay for parking, $31 extra a night just for parking that's ridiculous, hotel guests shouldn't have to pay for parking. The other thing I didn't like is that the room's bathroom door could not lock; and because its like a sliding barn door there is a 1 inch gap on the side that others staying with you could see through. (Imagine taking a poop with the door cracked opened, not cool, lack of privacy.) We took our baby and requested a crib, which was just a pack n' play; babies practically sleep 3 inches off of the floor.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Alan
Passable
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Fair
Brenda
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Holly
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Hamid
good value
Good Tags
good staff and location. very clean
Bad Tags
better food quality and bigger room
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Trena
Good
Good Tags
Parking cost was outrageous. Website said parking but did not say there was a charge
Bad Tags
Cost
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Good
Fei
Passable
Bad Tags
I didn't use any bottle water in the room or refrigerator, but I was charged $5 for the house keeper report I did. I never face such ridiculous thing before although I travel almost every year. I hope someone can look at this and give me an answer. Thanks
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Fair
Delima
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Vitalii
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Tim
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Demian
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Zach
Probably as good as it...
Good Tags
Rooms are spacious and very nicely designed. Bed is comfortable.
Bad Tags
AC units in rooms. Apparently they cannot be turned off and mine made noise that woke me up at night (though promptly taken care of the day after). It would be nice to be able to open the window. Don't expect much from view.
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Miguel
Good
Good Tags
I didn’t expect to pay for parking. That’s my only problem.
Bad Tags
How can you have such as big place to stay and don’t have free parking.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Good
Cristina
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Yossef
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Emilio
Pleasant
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
David
Great hotel just a few...
Good Tags
These hotels are perfect for family, the rooms are great have a little kitchen with everything you need, Did have a big sized tv ( but stopped working for the first day). Dog friendly which is great too, the front desk staff are very polite & friendly the indoor pool was a nice bonus.
Bad Tags
A few things to keep in mind when booking: Hotel only has valet parking which is a joke at $31 EACH NIGHT ( it's very over priced ) Do not eat at the hotel bar it's only toasted sandwich & very over priced & to be honest not very good sandwich & staff are a bit rude at the bar too My TV didn't work from day 1
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Good
Gennipher
Disappointing
Good Tags
Door key worked 1st time.
Bad Tags
Drain in middle of bathroom floor smelled so bad. Because of it, bathroom reeked. Was horrible. No self parking at all. Valet is required with $31 minimum added to room rate. Upgraded and paid for high floor, got 3rd floor, not high floor. AC turned itself off and would not hold temp set for. Set to 68, still 73 in middle of night.
Stay Details
Date Of Stay: May, 2022
Trip Type: solo traveller
Reviews Rating: Disappointing
John
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Yasir
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ingrid
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sunnie
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Paula
Best of the best at...
Good Tags
I can always count on Home2 Suites for a very comfortable and quality stay. You may have to pay a little more but I know I will have a clean room and an extremely comfortable bed. Unfortunately we weren't able to stay for the breakfast buffet this time, they usually have really good food.
Bad Tags
Nothing
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Alesia
Cozy
Good Tags
Need more variety of meats, like turkey for people who don't eat pork or beef. The area was empty of food and stocking needs to be done more frequently. No creams for coffee.
Bad Tags
No turkey meat and the area needs stocking more frequently from the rush crowd. Didn't enjoy breakfast.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Tal
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Kourosh
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Ginger
loved the stay
Good Tags
staff
Bad Tags
no first floor rooms
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Good
Jose
Exceptional
Good Tags
It was awesome, the location was ok everything was really good.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Esperiza
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Belisario
Exceptional
Good Tags
I liked the service and the treatment was excellent
Bad Tags
that I had a puppy with me and when I made the online reservation I did not specify how much the charge was in total, they simply increased a large amount at the time I checked in and the parking lot also increased my account at the time of check in $
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
James
Tacking on other fees
Good Tags
Staff was very friendly and helpful.
Bad Tags
There was a $75 fee per night in addition to the nightly cost. It was to be reimbursed if we didn't use it. Didn't make sense. Also, the nightly cost to have the car parked over night was ridiculous.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Jose
it was a great place...
Good Tags
the property was well taken care of off. it was close to the freeway which was nice. the staff was friendly and helpful.
Bad Tags
the bar area closed to early.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Greg
Exceptional
Good Tags
I think you need to leave more soap bars in the room
Bad Tags
No enough soaps
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Analisa
Bad
Bad Tags
The front desk attendent
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Jack
Superb
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Anonymous
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anna
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good