Reviews

Authentic Guest Reviews Doubletree By Hilton Los Angeles Downtown

Total Traveler Rating

Total Traveler Rating
4/5


Based on 29 Reviews
Silvia
Good Tags
Cookies
Bad Tags
not able to parked in the valet parking and needed to park our vehicle in the parking structure behind the hotel and our ticket couldn¿t be comp for. Didn¿t know a wedding was.being hosted at the hotel. Urban tavern needs more options for brunch.
Stay Details
Date Of Stay: September, 2021
Trip Type:
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
Location and price
Stay Details
Date Of Stay: September, 2021
Trip Type: Family with Teens
Reviews Rating: Exceptional
Shakiem
Good Tags
Everything was good, location was perfect for the restaurants and other attractions
Stay Details
Date Of Stay: September, 2021
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Gisell
Good Tags
Nothing.
Bad Tags
They told us check in was at 4pm instead of 3pm when the itinerary that was sent to us states 3pm. We show up at 4pm and when we got to out room, our room wasn't serviced. We go downstairs and have to wait for a room to become available.
Stay Details
Date Of Stay: September, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Rachel
Bad Tags
No cleaning service i couldnt get a vaccum when the did give me one it was broken the housekeeping is horrible here
Stay Details
Date Of Stay: July, 2021
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Verified Hotel Guest
Good Tags
Great to get to Dodger stadium. About 15 minutes even with traffic on the freeway which is just a few blocks and once on you just stay in that lane to the stadium off ramp. Also only your room key can access the elevators. Nice lobby. Friendly staff
Bad Tags
I would recommend checking the temps in the in room refrigerators. Just make sure they get cold enough. No complaints otherwise.
Stay Details
Date Of Stay: July, 2021
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Katy
Good Tags
Great staff, early check in.
Bad Tags
Tavern wasn¿t open and surrounding homeless population was large.
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Valerie
Good Tags
Just the location
Bad Tags
Well for the price I was expecting more. Rooms were dirty when we walked in and the staff said they don¿t clean the rooms everyday. I¿ve stayed at many Hilton¿s and they are always clean and professional. This one didn¿t have a pool and no ice.
Stay Details
Date Of Stay: June, 2021
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Room was VERY clean
Bad Tags
Girlfriend had to deal with a rude front desk staff.
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Bad Tags
Our sink stopped up and the room had dog hair everywhere on the floor the room was half cleaned til we got it cleaned 3 days being there
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The location is great - we were able to walk to everywhere we wanted to visit. The garden on the 5th floor is lovely.
Bad Tags
The rooms had what looked like black mold growing on the air vents. We tried three rooms - the last one they actually removed the vent, power washed it and then painted it. It looked much cleaner then. There was also a dead cockroach on the lobby floor.
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Good
Cristina
Good Tags
Staffs are very helpful, the location is very very convenient!
Bad Tags
Upon check in around 5pm there was a water issue, and i was not informed about the parking that we have to pay. Main issue is, the room that i pick is a NON-SMOKING room because i have a 3 year old son, and it smells like marijuana.
Stay Details
Date Of Stay: February, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Location
Bad Tags
No had everything
Stay Details
Date Of Stay: January, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
There was a microwave in the room. Accessible to a convenient store
Bad Tags
Windows were dirty to look outside. There was no bottled water for the guests. Parking fee was too much. There shouldn't be a fee for it since we paid for the room and we're a guest of the hotel
Stay Details
Date Of Stay: January, 2021
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Good Tags
Staff was friendly and helpful. Even though our car couldn't fit in the hotel parking structure, staff found an alternative.
Bad Tags
Parking in DTLA is annoying, extra if you have a large vehicle. Hotel parking clearance is only 6'
Stay Details
Date Of Stay: November, 2020
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
I could access my room.
Bad Tags
Stayed for 5 nights for a work trip. The day after I returned I was charged $200 for 'missing items': a soap dish tray, a pillow, the ice bucket, and the ice bucket tray. I did not take anything and they would not refund. I am now disputing through Chase.
Stay Details
Date Of Stay: October, 2020
Trip Type: Solo Traveler
Reviews Rating: Poor
Shixian
Good Tags
location
Bad Tags
parking is too expensive.
Stay Details
Date Of Stay: August, 2020
Trip Type: Family with Teens
Reviews Rating: Very Good
Elvia
Good Tags
Everything overall
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Bad Tags
$41 daily for parking!! No working AC No ice on 8th Floor.....
Stay Details
Date Of Stay: July, 2020
Trip Type:
Reviews Rating: Disappointing
Kevin
Good Tags
Clean rooms, great staff
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Diego
Good Tags
Great location and cleanliness
Bad Tags
Staff , when I arrived I had issues checking in and I was not given the two rooms I booked I had to pay double and basically . Try to fix it with the staff in the morning .
Stay Details
Date Of Stay: June, 2020
Trip Type: Business Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Good Tags
We were put on the top floor
Stay Details
Date Of Stay: June, 2020
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The staff was very friendly and helpful. I felt comfortable and relaxed being there. The valet staff was super helpful and also super friendly.
Bad Tags
The windows to the room were dirty so it was a distraction looking out of the window. The room itself was clean but a bit outdated.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Alain
Good Tags
The location was pretty close to everything in downtown LA.
Bad Tags
It definitely needs an upgrade. It smells old when you walk out of the elevators. Even though there was a nice view of downtown the windows are so dirty. The furniture is older too. It's not terrible...just not great..please clean the windows!
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
Bruce
Good Tags
Relatively inexpensive. Nice, comfortable Cafe w/ a good bar and food. Very nice staff. Walking distance to most of Downtown. Spacious public area. Starbucks on 1st floor.
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Very Good
Leslie
Good Tags
The staff was friendly and the public areas were clean.
Bad Tags
The plumbing! The shower drained SO slow!
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Wonderful
Peter
Good Tags
The location, the large open lobby and the stores inside the hotel.
Bad Tags
Some of the electrical plugs built in to the bedside lamps were worn out and would not hold a 3-pronged plug
Stay Details
Date Of Stay: January, 2020
Trip Type: Business Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Location
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The location
Bad Tags
The rooms were outdated and awkward. Light switch outside of bathroom, bathroom door handle very high. Disappointed with the rooms. Lobby area appears to be updated but the rooms did not appear like most doubletree hotels.
Stay Details
Date Of Stay: October, 2019
Trip Type: Group Traveler
Reviews Rating: Good