Reviews

Authentic Guest Reviews Sheraton La Jolla

Total Traveler Rating

Total Traveler Rating
4/5


Based on 530 Reviews
Rachelle
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Denise
nice, housekeeping staff very nice
Good Tags
convenient to college and shops
Bad Tags
no fan in the bathroom
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Good
Atul
Passable
Good Tags
very close to UCSD
Bad Tags
Room was facing the freeway and the traffic noise could be heard in the room. Construction was going on in the building. Roll away bed was uncomfortable. For the price, this was not good value
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Fair
Nidia
Really expensive for that room
Good Tags
N/a
Bad Tags
I don’t like that room
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Erika
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Maria
It was great and great...
Good Tags
we didn't eat at the hotel, breakfast was not included in our reservation.
Bad Tags
Swimming pool was very clean and the area too.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Joe
Good
Good Tags
Love that theres a gym. The room was nice, clean and big
Bad Tags
The pool was super dirty. There was little black bugs in the pool. I was get poke all over my body. I was very disappointed. It was the main reason I went with this hotel
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
John
We'll never come back.
Bad Tags
Room was unkept and especially the 'cooling system' did not work Breakfast was too much as to all items served and the PRICE.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Poor
Allison
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Jennifer
relaxing and romantic
Good Tags
location and pool
Bad Tags
a little outdated
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Sheree'
Very good
Good Tags
Location was nice.
Bad Tags
n/a
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Jennifer
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Exceptional
Sangeeta
Very good
Good Tags
Location and the pool were excellent. The hotel grounds were well maintained.
Bad Tags
Housekeeping could be a bit more organised and timely.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Jennifer
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Stanley
I probably wouldn’t recommend this...
Good Tags
The location was very close to my destination
Bad Tags
I called Maintenance about the very loud and very cold blower unit and they did come look at it, but it was still very noisy and cold all night long.
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Fair
Steve
Great hotel, only thing they...
Good Tags
Great hotel, only thing they double charged my card for the food at the hotel. My first night I used my credit card to ring my check then they charged my room as well. Please reverse the $70.50 from my bill .
Bad Tags
Great hotel, only thing they double charged my card for the food at the hotel. My first night I used my credit card to ring my check then they charged my room as well. Please reverse the $70.50 from my bill .
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Sheila
The hotel seems like it...
Good Tags
location, cost.
Bad Tags
We were attending a family wedding.The bed in our roomwas the absolute worst I have ever slept on. It actually hurt. The amenities are so tight fisted that there is not even a pump pot of coffee available in the morning for guests. The windows would only open one inch so we were not able to enjoy the incredible evening breeze. The soap dispenser kept falling off of the bathroom wall. there were no hooks in the bathroom to hang things. The carpet in our room was sticky making walking barefoot horrible. our room was made up at 5:30 pm one day after we had returned, while our 15 year daughter was sleeping and we were out. They did not clean the room because she was there—-why are they cleaning the room at 5:30? That is when most folks are getting ready for dinner. The fridge was barely cold and there are 9 mysterious charges on our bill for $3.32 that have a very long numerical code, as well as one for $28. We talked about moving to a different hotel but they actually charge $75 for early departure. That speaks VOLUMES about the guest experience at Sheraton La Jolla. I visit family in La Jolla frequently and I will NEVER stay here again, and I will recommend to the rest of my large extended family to not stay there either.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Fair
Trang
Bad
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Jorge
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
James
Good
Good Tags
Nice pool and jacuzzi. Good exercise room. Convenient location near UCSD. Walking distance to a shopping center with places to eat, a Whole Foods Market and a CVS.
Bad Tags
The room was a bit run down given the price. the bathroom pocket door stuck, the sink ran slow and the nightstand recharging station did not work.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Good
Dwayne
I won't be coming back...
Good Tags
The location of the hotel is in great location for restaurants and shopping.
Bad Tags
I was booked with a room with a pull out sofa and there was none. I was provided a twin sized rollaway bed. I ended up sleeping on the sofa. To pay over 2100 dollars to sleep on a sofa was not what I was expecting. The staff did accommodate with free parking, but it just wasn't enough.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Anonymous
Bad
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Patricia
Exceptional
Good Tags
The location was perfect for my needs. I didn't do breakfast. The staff was great, the room very clean.
Bad Tags
I have no complaints.
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Asha
Beautiful grounds but distupted sleep!
Good Tags
The grounds are beautiful, and the staff is very helpful and accommodating. The grounds include a coy pond and very nice grass area for lounging. This was nice because it was away from the pool. The buildings are a good size, in that walking out to the parking lot or pool wasn't a hike. The staff in the restaurant were also very nice.
Bad Tags
My main issue is the ability to sleep without disruption. The room doors are incredibly heavy and thus are VERY loud when allowed to shut on their own. Every time a door closed, it woke us up because the slam was so unbelievably loud. Additionally, a disruptive beeping occurred many times in the very early morning. I was told it was a golf cart the employees used to get around the grounds. This, too, was disruptive to our sleep. Therefore, we were exhausted all day as our sleep was disturbed so much, and we will never stay here again. It's a shame because the grounds are so nice. Additionally, breakfast is overpriced. $14 for oatmeal and nuts??
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Aaron
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Cardenas
Bad
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Danielle
Friendy staff, clean facility, beautiful...
Good Tags
the landscaping
Bad Tags
the pipes were alittle noisy
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Maria
We will be back.
Good Tags
Location is very accessible to all nice places in La Jolla.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Snowyee
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Min
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Jerome
Superb
Good Tags
The hotel restaurant was very good for dinner. There is an excellent breakfast place Snooze AM Eatery in the shopping mall next door. You can easily walk over and it is worth it.
Bad Tags
It was very confusing finding your way around the many buildings. Tehy should put maps at every elevator and stairwell showing your locations
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Bryant
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Deana
Superb
Good Tags
Room was very comfortable and clean. The staff was friendly and attentive. The parking was a little expensive but our stay was wonderful.
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Wonderful
Brandon
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Jessica
Superb
Bad Tags
No washer and dryer machines.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Robert
We had a pleasant stay;...
Good Tags
N?A
Bad Tags
The buildings looked tired as did the entryway to the property.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Sairee
Superb
Good Tags
Peaceful high quality property. Picturesque. Well.located.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Pilar
Good
Good Tags
no btrakfast
Bad Tags
not all things were replaced daily in our room. also we were unable to eat dinner at the hotel due to a shortage in staff so had to go offsite- super disappointed
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Good
Casper
Great place to stay to...
Good Tags
Stayed here with my son to visit UCSD, perfect location, campus is walkable. Beautiful room on ground floor. Enjoyed the pool and the hot tub! Gardens are well maintained and look great!
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Margaret
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Very Good
Nona
Superb
Good Tags
Location good. Nice pool. Older place.
Bad Tags
They need to update some things but very nice place.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Mary
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Deviah
FRIENDLY STAFF, COMFORTABLE ROOMS
Good Tags
We stayed in a Club room. It had its own patio and garden, opening directly into the car park and pet space. The room was clean. Check in was friendly and painless. The Cub lounge serves free breakfast, snacks, and beverages through the day. Not great stuff, but service is friendly and responsive. The fitness center and pool are nice and well-equipped.
Bad Tags
Our bathroom door could not be latched from the inside. Room 905, please fix it. Quality of snacks in the Club lounge needs to be taken up a notch. Just because it's included in the price of the room does not mean we're not going to judge it.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Susan
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Suhier
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Devansh
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Juan
Good stay, expected more.
Good Tags
I liked the service at the restaurant. The garden was vero nice too.
Bad Tags
I was expecting more for the price I paid, more upscale. The halls look a bit old, need remodeling.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Good
Daniel
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Hernando
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Edgardo
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Valentina
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Antonio
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Manzo
Sheraton stay
Good Tags
I love the views of the property and the area of the hotel and all the atmosphere surrounding the area a pretty good stay in my book 8/10
Bad Tags
I thought that it was kind of outdated the tv in the room seems like it’s from 2010 and $700 for 2 nights seems a little steep and I also believe that the pool area should be open a little bit longer 10pm… should be atleast 12 maybe. Especially when your just sitting in the jacuzzi at 10:02 and get escorted out by a security guard… very steep 2/10
Stay Details
Date Of Stay: May, 2022
Trip Type: with friends
Reviews Rating: Good
Jeffrey
wonderful place; a great stay
Good Tags
clean & convenient
Bad Tags
N/A
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Nina
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Connie
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Pamela
Exceptional
Good Tags
Did not get breakfast Great pool Great location
Bad Tags
Parking fees Restaurants expensive
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Alana
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Dimitrios
Bad value, never again
Good Tags
Not much to like
Bad Tags
Bad room. Door opened directly to the parking lot (motel type of situation). Because of that, it did also not feel very safe. The room itself was dark, low ceilings, ground floor, directly facing 3 major highways and consequently very loud, day and night. It was almost impossible to sleep due to the noise. And this was the 'executive' building. The 'lounge' was very small, barely stocked with anything, and the breakfast was very basic, few options and bad quality. I would not recommend this hotel for a business trip. Way too expensive for what was offered, left early.
Stay Details
Date Of Stay: May, 2022
Trip Type: review category business travellers
Reviews Rating: Poor
Ms.v.m
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Jose
Exceptional
Good Tags
Landscaping and pool
Bad Tags
That i booked 2 ROOMS AND ONE WAS READY AND THE OTHER WASN'T TILL 2 HOURS LATER
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Edward
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Mary
There were 3 of us,...
Bad Tags
Room Service was extremely bad, they didn't show 2 days out of 4. Ran out of towels and TP Pillow were so lumpy it was difficult to sleep Wanted to upgrade to other side of hotel but wasn't allowed to
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Poor
Alessandro
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Jonathan
Pleasant
Good Tags
Facility is Ok. Location is good.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Flores
Good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Good
Valerie
I probably would not return.
Good Tags
Beakfast was O.K. The hotel was like a maize. It did not have enough directions and the building numbers were not clearly marked! The bedding was lovely!
Bad Tags
Directions around the hotel!
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Good
Tessa
Good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Good
Sharon
Weekend get away!
Good Tags
Beautiful grounds very tropical Feel. Loved the pool and spa and that you could walk to many restaurants. Bed was very comfortable
Bad Tags
The bathroom could use better Lighting and a fan but good size and storage space and clean
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Samuel
Good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Good
Kristin
Lovely room, bedding and weather...
Good Tags
The weather!!!! The room was inviting and comfortable. I loved the bed, the two chairs and desk. Microwave and refrigerator were a real plus. The amenities were great! I loved my stay!
Bad Tags
I am handicapped and some of the walkways were broken up near the vending machines. Hard to get from my room to the office. The Bellman was late when I was leaving to catch my plane so I had to move my luggage although handicapped. Could you get some Diet Mountain Dew in Vending Machines? Or Diet Coke?
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Linda
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Lizzie66
Beautiful gardens.
Good Tags
We stayed here on a college visit to UC San Diego. The hotel was well located for our purpose but to get around you do need a car/taxi. Hotel is dated but very clean. Gardens are spectacular great place to sit and sip wine while enjoying nature and the soothing sound of water from the koi pond.
Bad Tags
Hot tub was cold at 9:00pm.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Eric
Very poor
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Poor
Cynthia
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Michele
we love it here all...
Good Tags
room was so close to parking.
Bad Tags
small but comfortable
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Halland
Good for families wanting to...
Good Tags
close to UCSD
Bad Tags
The construction/noise outside our window ain’t us up. Pool and hot tub close too early. I mean push it back til at least 11pm.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Good
Filcanlady
Exceptional
Good Tags
Everything!
Bad Tags
Nothing at all.
Stay Details
Date Of Stay: April, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Nathaniel
Good
Bad Tags
Not upfront with fees
Stay Details
Date Of Stay: April, 2022
Trip Type: group
Reviews Rating: Good
Andrea
Would 100% go back !
Good Tags
Staff … just excellent and comfortable beds! Restaurant there was excellent too.
Stay Details
Date Of Stay: April, 2022
Trip Type: group
Reviews Rating: Wonderful
Nancy
Good
Good Tags
it was nice
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Killgore
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Mayra
Exceptional
Good Tags
Everything was great. When we first drove up we thought the outside was pretty. All the trees and plants and lighting. When we checked in staff was super nice. They offered room cleaning service but we declined because we were ok cleaning up after ourselves. The rooms were clean and comfy. I had brought our own shampoo and conditioner but ended up using theirs instead. It smelled so good. We had a nice view of the koi pond and pool area. Everything was great.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jamie
Sad we couldn’t extended our...
Good Tags
Property was beautiful. Staff was extremely nice and very efficient. We had a late arrival and our door lock was broken, they were there within three minutes and fixed it. Every time I called for towels, extra coffee someone came immediately. The grounds are impeccable. Loved the koi pond and waterfall! We’ll be back.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Lenore
close to beach and village.
Good Tags
Lush scenery throughout the property. Clean room. comfortable bed.
Bad Tags
N/A
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Tmb
Passable
Stay Details
Date Of Stay: March, 2022
Trip Type: solo traveller
Reviews Rating: Fair
Leyla
A pool view is not...
Good Tags
Location
Bad Tags
I am from Michigan and came to California to see my friend. Since I am from another time zone and going to sleep early, I ordered a room with garden view, so I expected that it would be quiet outside. However, a lady from the front desk gave me a room with pool view and when I asked her to change it to the garden view that I paid for, she said their pool view is considered as a garden view and refused to change it. It made me unhappy.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Shaundra
Great!
Good Tags
The pool was amazing!!
Bad Tags
The room was a bit crowded for a family of 4
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Coronado
Superb
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Peterson
Passable
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Fair
Joseph
Experience ruined by over priced...
Good Tags
Convenient to UC San Diego campus.
Bad Tags
$25 PER DAY to park the car made what was a good price into a fair price.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Vernisha
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: solo traveller
Reviews Rating: Good
P.
Very good
Good Tags
location
Bad Tags
lower floor room felt like a dudgeon. had to pay extra for parking.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Jordan
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Good
Monica
friendly and comfortable
Good Tags
friendly staff and very clean
Bad Tags
resturant was closed but the bar still had good food
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Rachel
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Janet
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Pramod
Our stay was comfortable.
Stay Details
Date Of Stay: February, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Elena
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: with friends
Reviews Rating: Wonderful
Yeou-cheng
The beds were great!
Good Tags
No breakfast included. The beds were great. Everything else was disappointing. The rooms were antiquated, the shower has poor water pressure and hot water was warm.
Bad Tags
For the price, it was a disappointment
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Poor
Norman
Good
Good Tags
Bed, pillows and bedding were clean and comfortable. Decaf coffee was good. Location was convenient to our needs.
Bad Tags
Our room was on back side looking at dumpsters/storage bins and facility did not appear to be booked fully. AC unit was very noisy and not consistently so, but kept fluctuating in volume and cadence. Most annoying. Facility could use remodeling. Of course then I wouldn't be able to afford it. Ceilings are very low, at 5'2" in tennis shoes I could touch them.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Good
Niaz
Bad
Stay Details
Date Of Stay: February, 2022
Trip Type: review category business travellers
Reviews Rating: Very Poor
Mimi
Pleasant
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Pleasant
Hillary
Disappointing
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Chritristen
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Tamara
Superb
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Du
Old furniture but friendly staffs
Good Tags
The location is so good. It is 20 minutes from airport. It is quite near the university.
Bad Tags
The furniture and other facilities inside the room are a little bit old.
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Good
Jackson
Exceptional
Good Tags
we’ll kept. nice restaurant. good location
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Edward
Very good
Good Tags
quiet room ,comfortable bed
Bad Tags
nothing
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Jiewei
very good. we will come...
Good Tags
very nice ambiance, quiet and full of greenness which makes you relax. comfortable bed and shower facilities. We also like the wooden window shades and the style of the room.
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Ahmed
Passable
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Fair
Lu
Good
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Good
Nadine
a pleasant stay. unfortunately the...
Good Tags
good facilities- heated pool.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Richard
Overall, quite satisfactory
Good Tags
What breakfast? Dinner was great though.
Bad Tags
The bed was not very comfortable, nor the pillows either.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Keklik
Good location and okay price
Good Tags
Clean. There is a pool and hot tub to enjoy. The location is good.
Bad Tags
I guess this is the trend in US… Staying at a hotel has become more and more of a human-less process. Everything is automated. You don’t see any staff except for checking in/out, gardeners and cleaning staff. Feels robotic.
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Kim
great time fabulous
Good Tags
I've been coming to the Sheraton La Jolla for many years. The front desk staff are excellent and the lady's in the dinning area was good company. Overall very happy with my Stay. Edward Worthen
Bad Tags
Parking fee should be free if you are staying there!
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Laura
Exceptional
Good Tags
All the greenery.
Bad Tags
Air conditioner was noisy
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Fabiola
The best place !!
Good Tags
everything was perfect
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Gerald
Superb
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Debra
unfortunately there was a screaming...
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Fair
Gary
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Soohyun
perfect
Good Tags
clean, friendly staff,excellent views
Bad Tags
none
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jennifer
Good
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Good
Dan
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Neda
Pleasant
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Pleasant
Daniel
Good
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Good
Rhoda
overall it was good
Good Tags
it’s a very Beautiful grounds rooms were nice and clean it was perfect for us . A lot close to hotel shopping and Restaurants
Bad Tags
Ice Machine outside on first floor hidden we were on second floor no breakfast or parking included in price .What food offered were very pricy .
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Hidekazu
Good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Good
Martinez-campos
Exceptional
Good Tags
No mmmmmmmmkkkkkkkkkkkkkj
Bad Tags
nothing mmmmmmmmmmmmmmmkkkkkkkmkk
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Rupesh
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Silvia
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Serena
lovely, homey place, a great...
Good Tags
it’s very private very homey room, the wallpaper aren’t paper thin. would definitely stay again
Bad Tags
to find your room can be a bit tricky. more signs or maps of the property.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Mudassar
Disappointing
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Disappointing
Bobby
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Antonieta
Nice hotel, great pool and...
Good Tags
Not applicable
Bad Tags
Room 705 was very dark
Stay Details
Date Of Stay: November, 2021
Trip Type: group
Reviews Rating: Wonderful
Shaunte
relaxing
Good Tags
everything
Bad Tags
toilet paper holder.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Edna
Superb
Good Tags
I liked the beds and the pillows. It was very comfortable
Bad Tags
I found 2 bugs one spider near the door and a silverfish near the bed. Also the fact that the parking was not included in the fee
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Hooman
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Don
Exceptional
Good Tags
Television and beds
Bad Tags
The restroom was extremely small.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Chris
good location
Good Tags
I didnt eat breakfast
Bad Tags
everything was fine
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Michael
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Very Good
Rizky
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Cathrine
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Jim
Great location, comfortable stay
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Thomas
Fair, would pick another hotel...
Good Tags
Big screen in room
Bad Tags
Rooms are noisy, can hear the people upstairs. Temperature seem either to warm or to cold. To close to the freeway.
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Unity
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Very Good
Cynthia
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
David
No next time.
Good Tags
When I attempted to check-in they said they didn't have the two rooms I reserved. The girl at the desk was quite rude stating that I didn't have a reservation, then 10 minutes later saying, oh she found it. Then they charged me for parking on top of the room rate ($25 as I recall). Then the rooms were a hike to get to, no help, no carts. Then there was some kind of flood device in front of the door to get our luggage over, the door slammed my girl the face while attempting to get over this flood device. Finally, the room had a wall air conditioner that made noise all night.
Bad Tags
Not much for the price.
Stay Details
Date Of Stay: October, 2021
Trip Type: group
Reviews Rating: Poor
Amy
Pretty
Good Tags
Well it wasn’t as pretty as the pictures but I’m here the day after my moms funeral needed peace it was peaceful . They said the pool was heated we came for that ti relax but it’s literally ice cold
Bad Tags
Ice cold pool they said was heated
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Good
Melissa
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Superb
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Kathryn
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Shelley
Superb
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Vicki
Poor
Good Tags
Location
Bad Tags
Inconvenience of stay updates, AC malfunctions, nobody offered any concierge service, parking prices are ridiculously high, an overall rip off
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Poor
Ruth
disappointing
Bad Tags
room was small; charged $2.00 for a bottled water inside the room; did not consider request to negotiate a day’s fee/rate on the day of power failure for their reason that an email was sent beforehand(of course that night was totally uncomfortable due to heat from 10p-5a)
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Linda
Will Come Back!
Good Tags
The cleanliness of the room and the property. The staff was super friendly great customer service. Convenient located near shops and eateries.
Bad Tags
Paying 23 dollars a day for parking
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Anonymous
Great location
Good Tags
Right next to the shopping plaza and UCSD. Hotel staff were nice.
Bad Tags
Although I requested a room cleaning service every day, I didn’t get service every day.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Ron
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Hong
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Hong
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Gabriel
Pleasant
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Pleasant
Kristina
Surgery
Good Tags
I live 2 hours away. Was scheduled for surgery so arrived a day early. I couldn’t sleep the beds and pillows are so horrible. The air conditioner is also very loud and made the sleep even more broken. The stay was so bad that I didn’t want to stay the second night. Sheraton would NOT refund me cause I couldn’t check out at the “normal” time! I was IN THE HOSPITAL HAVING SURGERY! I could NOT check out!!!!
Bad Tags
See above
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Very Poor
Karen
Good
Stay Details
Date Of Stay: September, 2021
Trip Type: with friends
Reviews Rating: Good
Eric
Got in, got out, spent...
Good Tags
Convenient to UCSD.
Bad Tags
Breakfast not provided. Room far to humid, beds soft, freeway outside the window, no sheets on folding bed.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Poor
Anonymous
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Haiming
Nothing to say.
Bad Tags
1. I only tuen on the TV less than 1 minute, and didn't find anything. However, you charge me $10 for it. 2. Parking charge too much. It is not reasonable.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Poor
Phuong
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Alta
it was nice and close...
Good Tags
Staff very helpful. Assisted in opening doors on the sabbath and with parking.
Bad Tags
Would have wanted to see some kind of "breakfast" room where i could get a coffee and sit down. Also a balcony with table and chair for this price would ha e been expected.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Good
Kayla
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Very Good
Angela
I won’t return - lesson...
Good Tags
Location
Bad Tags
We booked a deluxe room with garden view and were given a first floor view on the bushes . Swimming pool is not what we expected vs the photo on booking.com and for 3 guests in the room amenities provided were for 1 person (1 mini shampoo etc.), and only 1 small water bottle « welcome gift » as they said after refusing to add 2 more complimentary bottles since we were 3. « We can bring them and charge if you want ». Room was not very clean and floor was sticky, some towels were yellowish vs white…
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Poor
Amparo
Passable
Good Tags
The space of the room.
Bad Tags
The carpet has stains .. I didn’t like the fact of paying $$20.00 for parking.. that’s ridiculous
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Fair
Donovan
The staff was accommodating and...
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Courtney
Disappointing
Good Tags
The location is ok.
Bad Tags
The rooms are completely outdated. Prices do not match the quality of this hotel. We won’t be back unfortunately.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Carol
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Bowers-monlin
Disappointing
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Lynda
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Robert
Marginal at best.
Bad Tags
“Musty” odor in room on 2nd day of the stay. No housekeeping/maintenance available to mitigate the odor. Probably came from air conditioning unit.
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Disappointing
Kevork
Pleasant
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Mablene
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Michael
Great stay, wanted to stay...
Good Tags
The coy pond was great! My son enjoyed the pool area. Very nice landscaping!
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Brian
Superb
Good Tags
Beds were very comfortable. Grounds were well kept. Parking was easy.
Bad Tags
Bath room was small.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Abby
I thought it was a...
Good Tags
The secluded feeling of being in the large property.
Bad Tags
No complaints
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Shaunte
The housekeeper and maintenance people...
Good Tags
Secluded.
Bad Tags
The lady Tena at the front desk.
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Julie
Superb
Good Tags
Comfortable beds, hot tub, friendly staff
Bad Tags
The TV remote was bad but we got a new one in a couple of days
Stay Details
Date Of Stay: July, 2021
Trip Type: group
Reviews Rating: Wonderful
Manzo
It’s was a very nice...
Good Tags
The environment of the property
Bad Tags
Cant really think of anything to be honest only thing that could have made it better is a 24/7 pool
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Wonderful
Anna
Pleasant
Good Tags
The staff is not gentle, at first everything is no. The property is old. I was not happy for what I paid, I expected other quality.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Maria
Superb
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Brian
Superb
Good Tags
Very scheduled
Bad Tags
No free coffee in lobby
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Arnold
Worry free lodging and close...
Good Tags
The location was central to shopping and the beach. Easy access on and off the freeway for shorter commune times to and from San Diego and La Jolla. Staff was friendly and efficient.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Rhodora
Weekend getaway
Good Tags
Spacious and clean room. Bed and pillows are comfortable. Location is great . Next to shopping center and restaurants. Zen garden has very relaxing feel.
Bad Tags
The view from my room is parking lot.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Scott
Superb
Good Tags
Clean and quiet
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Laeya
it was basic
Bad Tags
In general it was ok and basic, old building but not as clean and the corridors, carpets,... The room size was ok not big not small. pillow was not good, no room service, no water in refrigerator.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Patricia
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Christina
We will not stay at...
Good Tags
There was no complimentary breakfast.
Bad Tags
Parking made it less easy to get to the room in bldg D
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Africatravel2008
Good
Good Tags
Very comfortable bed. However, this room was over priced. Not typical for a Sheraton. no robe, the cream and sugar packets looked like they belonged in a motel ..
Bad Tags
The parking situation ..I had to pay to park.
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Good
Lewis
Good
Good Tags
Prefect property. Staff is very friendly and parking is secure. Rooms are comfortable
Bad Tags
The bathroom was a little small. The pool was over crowded
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Good
Shohreh
I like the location ,...
Good Tags
Breakfast was very good .
Bad Tags
The sofa for sleeping was broken . Carpet area in the room needed steam cleaning.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Fair
Alonzo
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Very Good
David
Very good
Good Tags
Very good bed. Good location. Good size room.
Bad Tags
Bathroom small, poorly designed. Fitness room not open at all, could have been for 1-2 at a time.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Very Good
Jon
OK
Good Tags
N/a
Bad Tags
No house keeping for 4 days. I understand because of Covid there might be some limitations, however other hotels I’ve recently stay at offered housekeeping. I hope they are no using Covid as an excuse to lay off employees. Also at checking the receptionist tried to upgrade me to a garden view room for an extra $15.00 per nite. I took the bait only to discover the alleged “garden view”, was only a view of a maintenance buildings rooftop (see attached photo). When I later brought this to their attention, I was credited back the extra charge.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Patrick
Poor
Good Tags
The hotel premises were very nice and the front desk staff very nice. Within walking distance of grocery store, coffee shop and dining.
Bad Tags
I did not have the breakfast. In my opinion the breakfast should be complimentary given the room rate of $180 per night especially since housekeeping was not provided during my entire stay. I’m also not happy that the hotel charges $23 per night for parking. That is more than twice the public parking we found in LaJolla. Wifi was horrible. Tried streaming a fitness video since the fitness center was closed. No luck. All in all this hotel is not a good value in my opinion. I would not stay here again.
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Poor
Paul
It was OK. Comfortable enough,...
Good Tags
no breakfast
Bad Tags
The property is not upscale. Marriott's purchase of Sheraton didn't enhance its status.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Very Good
Yichia
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Glenn
Poor
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Poor
Mercedita
Superb
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Wonderful
John
Grounds were beautiful,but not worth...
Good Tags
What breakfast? The one you had to pay for!!! We went to Denny’s and got a real breakfast.... hotel nickel and dimes you to death
Bad Tags
Continental breakfast and free parking..... $4 coffee.....really!!
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Poor
Ramirez
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Lisa
Very good
Good Tags
Close to UCSD. Close to beaches and restaurants. The tropical feel of the landscaping was fun.
Bad Tags
I didn’t like paying $26 per day for parking when I don’t feel that was made clear to me before booking.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Priscila
Good
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Good
Lisa
Superb
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Terry
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Good
Stay Details
Date Of Stay: May, 2021
Trip Type: solo traveller
Reviews Rating: Good
Anonymous
Nothing worked
Bad Tags
The lights did not work, there were no towels at the pool, the spa was not filled, the staff does not answer the phone when you call, the air conditioning did not work and there was no hot water for the bath. Carpets dirty and hair all over the bed so I don’t think the room was sanitized. Really would like a refund. Did not feel anything remotely like staying in a hotel.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Darlene
Finally the stay was good.
Good Tags
I need a day use!!! My husband was having day surgery at the VA hospital just a very few miles away. It was impossible to get it set up. I could not find the phone number of the hotel until I have booked a reservation which did not get me early access. I could not get help or guidance. No refund was allowed. I will not do this again. In the end I finally talked to the clerk at the desk and she finally gave us 8 hrs. use which turned out to be a great blessing.
Bad Tags
Your service just make it more complicated to achieve was I needed.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Charles
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Keith
Exceptional
Good Tags
Location and amenities
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Lesa
Poor
Good Tags
The pool and garden area.
Bad Tags
It looked like a converted motel.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Poor
Anahita
Very good
Good Tags
It was clean and good location
Bad Tags
Needs remodeling. It is too old.
Stay Details
Date Of Stay: April, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Krystal
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Sandy
Exceptional
Good Tags
The staff was excellent. I was directly across from the pool and heard nothing in the way of noise! The grounds are inviting and green, well manicured and the paths are well marked to the rooms. My sis and I felt safe all the time we were there.
Bad Tags
The expensive parking, I was shocked at the fee.
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Abolfazl
Good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Good
Gracie
Best trip ever
Good Tags
I came here for a birthday weekend and had an amazing time! All the way from the amazing service from Alexa and Charlie to the phenomenal room and dinning! We had such a wonderful and relaxing stay! We swam in the pool all day and relaxed in our room at night! We will definitely be going again soon!
Stay Details
Date Of Stay: April, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Gary
good
Bad Tags
Bathroom to small
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Good
Karen
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Very Good
Mario
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Very Good
Bond
Exceptional
Good Tags
Location and very clean and comfortable
Bad Tags
Had to pay for parking
Stay Details
Date Of Stay: April, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Jessica
Beautiful grounds, lovely pool (had...
Good Tags
Beautiful trees and located near to UCSD.
Bad Tags
Our room faced the parking lot.
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Good
Justin
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Maryann
Superb
Good Tags
Breakfast was great there was a lot of choices. It quickly made and we could eat there with social distances in our room or in patio. Lady was very nice and patient with my disability spouse.
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Mmmm
Good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Good
Michal
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Wendy
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Thomas
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Patricia
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Teodoro
Didn't stay much in hotel....
Bad Tags
Pillows too soft
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Tammie
Just fine!
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Simmons
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Blake
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Steve
Beautiful setting, convenient.
Good Tags
Very nice setting, spotless rooms and very comfortable.
Bad Tags
Paying for parking nightly is a total ripoff!!!!!!!!!!!!!!
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Poor
Rustigian
room was comfortable and being...
Good Tags
The location is great. The take out breakfast was very good.
Bad Tags
Hotel was a little run down and needed updating. We have stayed many times before and always had a room that had a view of the pool. This time we were given a room that overlooked the parking lot! In the past we never paid to park in the hotel parking lot, but now we are charged $23.00. That makes a good hotel at a fair price a not so fair price.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Pleasant
V
Superb
Good Tags
Having a refrigerator and microwave oven.
Bad Tags
Their are no complaints from me.
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Sam
Very good
Stay Details
Date Of Stay: March, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Robyn
Fair
Good Tags
It was great being so close to many stores and chain restaurants, if we needed to go to any of them. Very close to the freeway so also very easy to get to. It was also so helpful to have a fridge and microwave in room.
Bad Tags
The hotel is more dated than the pictures online showed. It's a very loud hotel, our door and windows did not block out any noise whatsoever. The pillows on the bed were incredibly deflated, so for anyone who likes a firm pillow, you're in trouble.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Fair
Taylor
Exceptional
Good Tags
The property was very clean and well kept. Located in a very nice area with a nearby shopping center in walking distance about 3 mins away. The room was very clean, and assured our room was sanitary. The staff was very kind and helpful. We would definitely stay here again.
Bad Tags
The only downside was parking cost $23 a night, and while there’s street parking, it would have been a decent to the room.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
William
Great for UCSD visits
Good Tags
Lovely grounds! Rooms a bit dated, but just fine for an overnight stay. VERY comfortable beds and bedding.
Bad Tags
May be Covid influenced, but request for “late” checkout 45 minutes beyond normal late 12:30 checkout was denied. Had to do a Zoom meeting in the lobby as a result. The place was deserted, but undergoing some renovation so not sure why the urgency of getting us out 45 minutes before I needed to leave.
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Julia
Disappointing for $$
Good Tags
Good location. Minimal interaction with staff, but the cleaning ladies were very nice. Pool was open and heated.
Bad Tags
Room didn't look like pictures, much older and smaller. The AC/heating unit was leaking onto the carpet, which made it very wet. The unit itself was incredibly loud during the night, and there was no option to switch off the air completely. There was also a lot of noise from - I'm assuming - a washer downstairs (throughout the night). Room wasn't cleaned during stay.
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Disappointing
Anonymous
Very good
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Alexandria
Passable
Good Tags
I like the garden in the back.
Bad Tags
It’s not in a central location of anything, so paying for parking is a bit silly (23$). The patio is nice. Walls were thin and you could hear people walking by and talking often. Also, cleanliness was the big concern. The bed had a ball of someone else’s hair and the fridge had food from the last person to stay...
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Fair
Anonymous
Everything was pretty good. Kind...
Good Tags
Very clean. Definitely taking the public Health restrictions seriously. Felt comfortable
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Erica
Very good
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Very Good
Alfredo
Good
Good Tags
The hotel had a beautiful pool and garden area.
Bad Tags
Room had sheets and towels with stains on them. And no laundry room.
Stay Details
Date Of Stay: March, 2021
Trip Type: review category business travellers
Reviews Rating: Good
Tjeanne
overall it was nice in...
Good Tags
We did not indulge in the breakfast, but the property was quiet and no partying or loud noises including wild children in rooms connected or in hallways, and the room was clean & comfortable...
Bad Tags
The bathrooms are too small with weak shower pressure, and the floors throughout were not vacuumed, also a better view looking over the grounds would have been alot nicer considering we mentioned we were there to enjoy our 7th anniversary
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Good
Fernando
Exceptional
Good Tags
Great easy on and out of complex. Walked the grounds are very well kept Only one issue. Which it didn’t bother me, but being in room 107, the on and out to outside slams to hard, other than that, can’t wait to come back.
Bad Tags
I mentioned in the previous question.
Stay Details
Date Of Stay: February, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Olivia
Both bed mattresses and ALL...
Good Tags
Nothing! This was by far the worst hotel I’ve ever stayed at.
Bad Tags
It needs major renovations, better ventilation systems (my floor stunk really bad in the hallway) and to charge for parking when there is sooooooooooo MANY open spaces and not a desire for people to have to park on the street and walk allllll the way up the hill to their hotel. Ugh!
Stay Details
Date Of Stay: February, 2021
Trip Type: solo traveller
Reviews Rating: Poor
Maura
Cute breezy, comfy hotel. Pet...
Good Tags
The front desk staff was very nice, the hotel itself is cute and has a tropical feel, which I found very relaxing. It’s about a 10 minute drive to the beach, close to several restaurants and the bed and room were very comfortable.
Bad Tags
Be careful if you are traveling with pets. I always expect to pay a fee but this one is $75 per pet (it says $75 per stay on the website but I was informed that this information was inaccurate). I have two small dogs and it cost more to have them stay then it cost for the room! Also parking is extra, as is internet for more then one day. I’m not sure it was worth all the additional costs and I wish I had been aware of them at booking.
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Good
Jennifer
Good
Stay Details
Date Of Stay: February, 2021
Trip Type: family with young children
Reviews Rating: Good
David
Very good
Bad Tags
No continental breakfast.
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Very Good
Pamela
Great
Good Tags
Breakfast was fabulous
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Aramara
Good
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Good
Stay Details
Date Of Stay: January, 2021
Trip Type: review category business travellers
Reviews Rating: Good
Kyrylo
Very good
Stay Details
Date Of Stay: January, 2021
Trip Type: group
Reviews Rating: Very Good
Adrian
Superb
Stay Details
Date Of Stay: January, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Scott
Nice & convenient
Good Tags
I didn't eat breakfast at the hotel. I was only here one night to take my son back to school at UCSD. I like this hotel much better than the Marriott I stayed at before. It's closer to campus & nicer room.
Bad Tags
I was only here for night. Everything was fine.
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Good location and value. Need...
Good Tags
Location, convenient and close to shops and restaurants
Bad Tags
Bedding was not clean. It was definitely not changed prior to our stay, and pillows are old, uncomfortable.
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Good
Haoran
Good
Stay Details
Date Of Stay: January, 2021
Trip Type: solo traveller
Reviews Rating: Good
Juan
Superb
Stay Details
Date Of Stay: January, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Fatima
Overall was good, I will...
Stay Details
Date Of Stay: January, 2021
Trip Type: solo traveller
Reviews Rating: Good
Daniil
Pleasant
Stay Details
Date Of Stay: December, 2020
Trip Type: solo traveller
Reviews Rating: Pleasant
Ted
Very good
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Very Good
Nolan
Exceptional
Stay Details
Date Of Stay: December, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Very good
Good Tags
Comfortable place, good location and friendly staff. Unfortunately a lot of facilities are closed due to COVID 19, Nevertheless great experience. Would come again to this place.
Stay Details
Date Of Stay: December, 2020
Trip Type: review category business travellers
Reviews Rating: Very Good
Erika
Exceptional
Good Tags
Very clean. The rooms have everything you need
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Alejandro
Bad
Bad Tags
Bad service, very rude staff
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Very Poor
Anonymous
Poor
Good Tags
Need to improve their parking system. Charge 5 every time I went out even in 30 minutes. Still charge me 5 after I paid 23 for overnight parking when I check out.
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Poor
Gary
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Stephanie
Disappointing
Bad Tags
There was a lot of noise through out the night. Tub was dirty.
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Disappointing
Mohamed
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Gary
Very good
Stay Details
Date Of Stay: November, 2020
Trip Type: group
Reviews Rating: Very Good
Anonymous
Bad
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Very Poor
Delia
Superb
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Freddy
GooDTIMES
Bad Tags
The rush out the door and accidentally in and getting charged for it. Not cool .
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Juan
Superb
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Cathy
It was great for our...
Bad Tags
The daily parking fee is crazy!
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Very Good
Jane
Pleasant
Good Tags
close to were in needed fo be and clean rooms
Bad Tags
nothing was open no amenities and no good coffee
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Pleasant
Hamlet
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Carolina
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Marilian
Very good
Good Tags
Nice place to stay!...
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Very Good
Hugo
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Enrique
Pleasant
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Hamlet
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Hamlet
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Sophie
Pleasant
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Jaime
Exceptional
Good Tags
Everything
Bad Tags
N/A
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Jordan
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Carlos
Superb
Good Tags
Breakfast was very good. All
Stay Details
Date Of Stay: October, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
David
Passable
Bad Tags
Dated
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Fair
Shawna
Superb
Stay Details
Date Of Stay: October, 2020
Trip Type: with friends
Reviews Rating: Wonderful
Jez
Good place close to Blacks...
Good Tags
Late booking and the staff were friendly and helpful.
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Natalie
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Very Good
Stephen
Very nice place to stay
Good Tags
It’s a perfect location to visit relatives.
Bad Tags
Paying $23 to park is ridiculous!!!!!!
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Fernanda
Pleasant
Good Tags
The beds were comfortable, the outside space was beautiful. I liked it.
Bad Tags
The air conditioning is way too old and loud and couldn’t sleep.
Stay Details
Date Of Stay: October, 2020
Trip Type: with friends
Reviews Rating: Pleasant
Lazar
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Very Good
Jackie
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Eva
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Tania
Superb
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Christina
Good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Good
Francis
Great choice, especially if you...
Good Tags
While I prefer more modern hotels, this Sheraton has the charm of a traditional hotel like dark crown molding and gold chrome fixtures. Beds were exceptionally comfortable - crisp white bed linens and comfy mattresses that just make you want to sleep in until 11.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Jack
Bad
Good Tags
They denied us drinking water
Bad Tags
They denied us drinking water
Stay Details
Date Of Stay: September, 2020
Trip Type: with friends
Reviews Rating: Very Poor
Luis
Good
Good Tags
N/a
Bad Tags
The bed
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Renato
Was here to drop off...
Good Tags
Location is perfect. Comfortable and convenient
Bad Tags
Parking for a hotel guest is a little too pricey.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Nicole
Poor
Bad Tags
Locations was horrible. Staff was rude and it was super outdated.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Poor
Kristine
Exceptional
Good Tags
The bed,pillows,shower and swimming pool
Bad Tags
The keys didn't work well, not hot tub. The bathroom was rather small.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Very poor
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Poor
Joshua
Very poor
Bad Tags
The room smelled bad, like feet and cheese, and nothing looked clean
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Poor
Wilfredo
Exceptional
Good Tags
Nice rooms, deep pool which is very rare to see now days
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Denesha
My stay was great
Good Tags
The room was peaceful and the pool was amazing
Bad Tags
The building I was in didn’t have access to an elevator
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Elias
Exceptional
Good Tags
How close it was to a little plaza to get food
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Stephanie
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Mary
Bad
Bad Tags
This is the first and only location on a two week trip that we were charged for parking. Also the first and only location to charge for internet. Please refund. The security guard one night insisted on coming into the second floor area using my key rather than his own. He should have used his own to show that he was clearly a security officer.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Poor
Edward
Hotel was aged. Needs refurbished....
Good Tags
No breakfast was offered
Bad Tags
Undisclosed charges for parking
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Poor
Nancy
Very good
Good Tags
I loved the balcony and the large room. I also loved th Ed location and pool area.
Bad Tags
The air conditioner was super noisy.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Mariah
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Nancy
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Leo
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Good Tags
Beautiful landscaping, Great maintenance. For my N Depending on your needsleeds everything close enough. Still learning the area.
Bad Tags
No restaurant. No gym
Stay Details
Date Of Stay: September, 2020
Trip Type: solo traveller
Reviews Rating: Very Good
Lorna
Exceptional
Good Tags
Loved that the staff was awesome. Breakfast is a little expensive. Love the pond with the fish. Checking in and out was easy and quick. I would definitely recommend this place to other people. Thank you for all you did. Love Lornalee.
Bad Tags
Everything was perfect.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Rebecca
Good stay. All as expected...
Good Tags
I liked the ambience of the garden facing room and the basic facilities. It seemed clean, I made use of the refrigerator, all seemed good.
Bad Tags
The bed was a little soft for me, but still comfortable.
Stay Details
Date Of Stay: September, 2020
Trip Type: solo traveller
Reviews Rating: Good
Veronica
Excellent
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Pleasant
Good Tags
The front desk person was above average helpful and courteous at performing her job. Also, she offered us free parking in exchange for our room not being ready on time.
Bad Tags
Our room was not ready until 5pm. The outside doors to the interior hallway appeared to require a key card, but in fact opened without one.....not secure. The accommodations were adequate, but could use a refresh.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Susan
Good
Bad Tags
pet stay too expensive 75 dollars x night other Hotels are 50 dollars one time
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Good
Jacky
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Margarita
Superb
Good Tags
Friendly faces and smiles.
Bad Tags
They were attentive and accommodating. As our stay was due to a scheduled procedure up at the VA La Jolla.
Stay Details
Date Of Stay: September, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Jb
Unpleasant
Good Tags
The Location.
Bad Tags
The washer cycle noise coming from outside the window kept me up all throughout the night. The parking and key cards are terrible.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Poor
Jennifer
Good Value and pleasant experience...
Good Tags
Nice interior and very clean. Garden-like landscape is inviting.
Bad Tags
Bathroom is way too small. The view is nice towards the pool, but can be very noisy
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Stephanie
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Pleasant
Good Tags
The garden with pond & a small waterfall. The window shutter in the room (instead of curtain).
Bad Tags
Parking was hard to find. Building looks old & somewhat run down.
Stay Details
Date Of Stay: September, 2020
Trip Type: solo traveller
Reviews Rating: Pleasant
Daria
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Nancy
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Maria
Very good service in spite...
Good Tags
Receptionist was very thorough in explaining service during pandemic.
Bad Tags
Slowwww drain!!
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Brittany
It's a nice hotel. The...
Good Tags
I like the beds. They were very comfy
Bad Tags
I didn't like that there was no elevator and that our room lost electricity. I also think there should have been a free breakfast
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Fair
Frank
Exceptional
Good Tags
The staff is working during covid. They are doing a great job during a difficult time. They all wear masks, follow guidelines and still provide service to strangers. As a guest it feel odd with these restrictions. The hotel is doing an amazing job during stressful times.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
William
Very good
Good Tags
not really full service everything shut down
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Marleny
Good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
John
Very good
Good Tags
Close to restaurants and retail stores and Whole Foods and only five minutes to the beach!
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Tamra
Good
Bad Tags
The room next door was full of people. Who partied all night . Unfortunately made it hard to get any sleep.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Sherard
Pleasant
Good Tags
staff was helpful
Bad Tags
first night our tv didnt work but staff moved us to another room and our card didnt work at all got the parking lot so we had to call the staff each time we leave or come in
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Hillary
Very good
Good Tags
close access to amenities
Bad Tags
parking isn't included with room rate
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Monika
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Great spot
Good Tags
Clean and friendly.
Bad Tags
Everything was great
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
K
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Scott
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Victoria
Happy we had such a...
Good Tags
Location was great, close to the beach and grocery stores. The room was very clean and loved all the foliage and gardens.
Bad Tags
I was surprised that it cost $23 each day to park our rental car. Seems like it should have been included as a guest.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Phillip
Good
Good Tags
The location and pool
Bad Tags
Parking fees for guests.
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Good
Hsuanwei
Need a lots upgrade
Good Tags
The keycard never work. No room service during COVID but they didn’t prepare extra towels for more than one night reservation.
Bad Tags
Call front desk five times for extra towels and finally got extra towels after two hours.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Poor
Hanna
Parking price sucks
Good Tags
It was clean, staff was nice, room was comfortable.
Bad Tags
The parking lot price is expensive. And somehow they charged $50 parking for one day?? It seems like you have to pay extra $5 every time you have to leave the hotel with your car. Nonsense.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Sam
It was an ok stay.
Good Tags
I liked that it was a decent price and close to the beach.
Bad Tags
I thought the rooms were very out dated.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Chris
Pleasant
Good Tags
The property was conveniently placed by the beach and shopping center.
Bad Tags
The customer service was not as pleasant as I would have expected for being known as a respectable hotel chain. Hotel front desk clerk made an error and charged me double of what I was suppose to pay, resulting in an overdraft charge in my account. The facilities were ok, not what you would expect for the price you are paying...very much resembled a dormitory.
Stay Details
Date Of Stay: August, 2020
Trip Type: with friends
Reviews Rating: Pleasant
John
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Good
Good Tags
Really nice area, hotel was nice and clean.
Bad Tags
We didn't get housekeeping services, I called the front desk and they said they dont provide housekeeping only time housekeeping goes to a room is to clean check out rooms.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Anonymous
We enjoyed our stay but...
Good Tags
Fridge
Bad Tags
Creamer was spoiled
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Janette
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Cherry
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Very Good
Abegail
Superb
Good Tags
Bed was really comfortable, great pool
Bad Tags
Size of bathroom, tv sound was in and out when watching movies, floor lamp was unresponsive
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Robert
Great area lousy hotel
Good Tags
Location great facilities good.
Bad Tags
I paid for a full service hotel and this hotel decided to use the pandemic as an excuse not to clean the room daily. Being a senior , I would have trouble a bed. We paid 23 dollar a day to park in