Reviews

Authentic Guest Reviews Hilton La Jolla Torrey Pines

Total Traveler Rating

Total Traveler Rating
4/5


Based on 458 Reviews
Melissa
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Malila
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Good
Samuel
Good location but overpriced
Good Tags
Nice location, comfortable room
Bad Tags
Rooms very tired looking, shower continuously dripped and kept finding hair everywhere
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
Mitzi
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Good
Umer
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Veaceslav
Pleasant
Good Tags
Beautiful location , spacious rooms, beautiful view from the window, liked the relaxation area by the pool
Bad Tags
The staff was not very polite, the hair dryer in the room was broken, there was no shower gel. The staff clean the rooms very noisily. I had to pay $ 35 for parking every day, this was not in the plans.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Vahan
Alright
Bad Tags
Wrong room was given to us.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Good
James
A location, C facility
Good Tags
Location was great
Bad Tags
Very dated. The room was in need of a renovation
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Fair
Maria
rather expensive for what we...
Good Tags
good airco, nice view on golf (but no possibility to book a tee-time !!)
Bad Tags
furniture in room was old, shower was old no possibility for dinner outside
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Good
Manuel
It is too expensive for...
Good Tags
The room size is very good
Bad Tags
The pool size is very small. The restaurant menu is limited. The parking price is too high.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Martin
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Jerry
Restaurant open for longer
Good Tags
The grounds were great right
Bad Tags
Restaurant open for longer
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Devin
Everything was great
Good Tags
The staff who accommodated a miss booking went above and beyond to give us a better value than what we reserved even though the receptionists said they were over booked.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Berta
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Mary
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Matt
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Kelly
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Sherrie
Very poor
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Poor
Yukino
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Good
Helen
Bad
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Very Poor
Jesus
Superb
Good Tags
Very spacious and clean rooms, beautiful views of the golf course from our room.
Bad Tags
The negative about staying in resorts is the resort fees that really don’t add value your stay, plus having to pay $35 for parking per night on too of all the other add ons.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Pruitt
Good
Bad Tags
The room
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Very Good
Ursula
not really what we expected
Good Tags
pool
Bad Tags
too expensive, no room service! poor wifi, long queues at the welcome desk…..
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
M
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Mabelbets
Loved this hotel & staff...
Good Tags
Loved it, but they put is in a room far from the lobby and it was difficult for me with my heart condition and walking limitations.
Bad Tags
The distance from our room to the lobby.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Hoyeon
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Pr
Superb
Good Tags
location location location
Bad Tags
lunch on Friday was twice the size of the same order on Saturday
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Holly
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Wonderful
Pamela
Zero service even after it...
Good Tags
location is the only positive thing about this property.
Bad Tags
run down, needs updating. Way over priced.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Steve
Great location on Torrey Pines...
Good Tags
location
Bad Tags
rooms showing their age.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Vered
Disappointing
Stay Details
Date Of Stay: June, 2022
Trip Type: with friends
Reviews Rating: Disappointing
T
Disappointing
Good Tags
good location pool water temperature was about right
Bad Tags
Wi-Fi doesn’t work bath room shower nob was broken no one made up room
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Ted
Poor
Bad Tags
This hotel is a little bit old and service is not good enough.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Poor
Yao
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Felipe
Nice location. Dark room. Staff...
Good Tags
The location is nice. Nice pool too. Clean. We had a little technical problem in the room, and the facilities technician came quickly to solve the problem.
Bad Tags
Staff was sufficiently kind. The type of "politeness" that follows a protocol. I would greet the staff at the reception counter and ask politely how they were doing (they never asked how my day was or about my stay). They were always direct to the point. Also, very few staff members in the reception counter with a line of people waiting (this is not a big deal). What I found odd is that only sufficient words of kindness were provided as if it was a "box" to be "checked". I travel a lot and stayed in La Jolla many times (for example, the staff in the Marriot Residence Inn is fantastic). The manager of this resort texted me to rate the experience at the end of my stay. I rated average (6/10). Interesting enough, the manager never replied back asking for more information regarding this relatively low score for a resort in this nice location (just an automatic type of "thank you" message for my feedback). The room that was given to us was too dark (although clean). The decoration was yellow and brown (which I personally do not like - especially for a resort). I asked about the possibility of having a nice room given the occasion of wedding anniversary but all I got back was a "How nice, congratulations" (I also mentioned this when I booked the room). Instead, they allocated us in a dark room in the lower floor (the hotel seemed half empty). One other thing, there is a huge golf field between the ocean and the hotel. You cannot cross it because of regulations (which is understandable) however travelers need to be aware that the hotel is not attached to the ocean. Another interesting thing for a resort that charges a relatively high price per night: You are allowed to have "one free" cup of (average quality) coffee in the morning. I found that entertaining.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Fair
Felipe
Terrible General Manager
Good Tags
The location
Bad Tags
The managing staff horrible GM Alyssa is the worst has terrible communication skills and could not understand simple instructions
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Jojo
enjoyed my quick stay
Good Tags
i wasn’t here for long and didn’t even get to explore the facility but my room and view was beautiful.
Bad Tags
i thought it took a title long to wait to check in. i wish there were more employees upfront as it made me late to a wedding.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Marvin
Exceptional
Good Tags
location
Bad Tags
over priced
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ryan
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Patricia
Superb
Good Tags
Customer service was above and beyond, talked us into a beach view which was so worth it, very quiet as well. The room was large with an amazing balcony overlooking the golf course and ocean. Breakfast buffet was delish, fresh and a nice variety of items. Shower was large and spacious for my big husband.
Bad Tags
The bed comforter looked very old and grey colored. The room smelled somewhat musty and mildewy
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Rachael
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Lon
Exceptional
Good Tags
very cool property.
Bad Tags
the food is very expensive for what you get. I have stayed other places for cheaper and got free breakfast that was better then the $ 32.00.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Hassan
Pleasant
Good Tags
Walking around the property and the location was great!
Bad Tags
Soft Bed ,no view of ocean and on low floor!
Stay Details
Date Of Stay: May, 2022
Trip Type: review category business travellers
Reviews Rating: Pleasant
Xiomara
for the price I paid...
Good Tags
the restaurant had really good food.
Bad Tags
very outdated and not with the price. very disappointing
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Poor
Cynthia
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
John
Slightly disappointing although we loved...
Good Tags
Kevin on the concierge desk was super helpful and drove us to the Grill on 3 occasions. He is a real brand ambassador
Bad Tags
Very busy with conferences; pool was too busy to use; as we stayed several nights we had to keep topping up with water and towels from the reception desk
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Myron
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Good
James
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Lydia
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Kathy
disappointing
Good Tags
Our room had a dirt view with a fence behind it with shrubs, so we kept the curtains closed, as it was an ugly view
Bad Tags
the veiw and no place for room service to be placed, if you ordered room service
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Pleasant
Efren
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Monica
Good
Good Tags
love the location love the staff
Bad Tags
the rooms are a bit dated and the mattresses are horrible
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Good
Laura
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Burzin
Poor
Good Tags
The view.
Bad Tags
Room was in the
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Poor
Michele
very good place I would...
Good Tags
beautiful grounds and great location. very clean!
Bad Tags
the restaurant was not good. the bike rental needs to be fixed.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Davide
a hotel in a great...
Good Tags
the property is in a super location overlooking the golf course and the pacific ocean.
Bad Tags
two things were highly disappointing: 1) despite this being a 4 star hotel there is no daily room cleaning - the reason we were given was “to be environmentally friendly” which in my opinion has nothing to so with it. 2) we paid for a breakfast included deal only to be told that we had voucher to use against the breakfast in the hotel which only covered about 50% of the cost of the breakfast…a bit greedy I think.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Poor
Robert
disappointed.
Good Tags
location , view from room and dining room
Bad Tags
dated decor, lack of amenities like robes, empty fridge, no light in closet, uncomfortable headboard. wrinkled menus, no (paper) napkins with drinks,
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Poor
Albertas
Good
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Good
Sun
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Andrew
Good
Good Tags
Location is great
Bad Tags
The check-in/out staffs were not that friendly
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Good
Mary
Good
Good Tags
staff is always very welcoming.
Bad Tags
We had a barking dog a few doors down our hall. And the owners would let it go t the bathroom in the hallway. I think they should have been asked to leave, I love dogs but zi also pick up after my dog and I would leave a dog alone to bark.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Good
Dwashaunda
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ian
bad value in an aging...
Good Tags
location
Bad Tags
it looks tired. some of the staff were unhelpful. the $32 resort fee gave us a free cup of coffee. bad value.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Fair
Dan
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Cynthia
Good
Good Tags
Comfortable, good location
Bad Tags
Parking was super expensive, hotel restaurant had poor service and expensive prices,
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Yvonne
I will be back again
Good Tags
balcony view to the pool and sunset
Bad Tags
very big and resort looking
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Janna
wonderful
Good Tags
I loved the people.
Bad Tags
Covid restrictions.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jessica
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Good
Abel
Very good
Good Tags
Great location
Bad Tags
Front desk did not fully honor the "bed & breakfast rate" i chose before. They said - only at the checkout moment - that their bed & breakfast rate is actually a discount over the standard breakfast rates charged by the property restaurant (very expensive indeed). Very misleading detail...
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Girish
Good
Good Tags
Clean and great location
Bad Tags
The property caters to corporations making it expensive for families when you look at cost of coffee etc
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Good
Goran
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Melike
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Jimburnz
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Hamish
Hotel was in great location...
Good Tags
Location was great. Views are amazing. Staff were friendly.
Bad Tags
Room upon arrival was clearly not thoroughly cleaned. One pillow had, what looked like, dried blood on it. Upon arrival and throughout trip, bathroom had a nasty smell. Parking Fee, for each night you stayed, seemed excessive.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Priya
very convenient, great views.. just...
Good Tags
The location was great.
Bad Tags
just a little run down.. but not surprise after/because of COVID.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Tammy
loved access to Torrey Pines...
Good Tags
beautiful view and amenities! comfortable linens!
Bad Tags
I had the king suite with terrace. the layout and amenities in the suite were ok. the suite had a huge dining room with eight chairs but the bedroom was cramped. also the suite did not have a microwave. The hotel was happy to provide one for a $20 charge!
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Lisa
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
B
enjoyed it overall, just surprised...
Good Tags
nice location and good facility
Bad Tags
the food was subpar. a limited menu is okay, but the quality was fair to poor. the adjacent lodge has great food quality, even at the golf associated facility.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Manisha
Nice location ; however the...
Good Tags
View was good.
Bad Tags
Breakfast was served late.
Stay Details
Date Of Stay: February, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Tammy
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Brian
Disappointing
Good Tags
views
Bad Tags
needs investment, quite run down
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Jimburnz
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Jinsong
Very good
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Nehama
Good
Good Tags
We are familiar with the hotel and the price is good
Bad Tags
The showe needs more attention
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Kristine
Very good
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Scott
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: with friends
Reviews Rating: Exceptional
B
Disappointing
Bad Tags
Overcharges on food n parking
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Donald
i would not waste the...
Good Tags
view is okay
Bad Tags
The pushed upgraded wasn’t worth even a normal room. a Holiday Inn Express is a better stay
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Fair
Roseviminda
Wonderful
Good Tags
Close to Natural reserve hiking
Bad Tags
Better restaurants inside
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Elizabeth
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Corinne
short and expensive
Good Tags
nice place outside, nice staff, clean room, comfortable beds and pillows, could use computer and printer in entrance
Bad Tags
old furniture in the room, old carpet, expensive room, couldn’t get in the whirl pool because big groupe was sitting in there and drinking,
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Janice
Good
Good Tags
The staff was friendly, accommodating, and helpful. The self-parking was convenient. Restaurant, although limited in its menu, was good. The view from our room, with a small balcony, was awesome.
Bad Tags
I understand that with Covid everything has changed. If I wanted my room cleaned, I had to make arrangements at least 24 hours in advance. This was rather inconvenient. I had to request clean towels and toiletries. I believe the bathrooms should be addressed daily. The size of our bathroom for two people was rather small. Since the bathroom was smaller, a dressing table in the bedroom would have been helpful--at least a mirror over the desk area would have helped. For the price that I paid, I would have expected a little more as far as more modern conveniences in the room itself: plugs were limited, especially for charging--only one side of the bed had charging stations.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Good
Dr
Basic
Good Tags
Convenient to my meeting.
Bad Tags
Rooms are outdated, no room service - had only one choice of restaurants with limited selection. Had to call to see menu as tv was not intuitive. Walked to do take-out and bartenders not very friendly or responsive - bar came first. Parking facility had no luggage carriers and had to lug all my stuff to main entrance.
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Disappointing
Frank
B/C Del Mar Weekend
Good Tags
convenience clean comfort friendliness helpful staff
Bad Tags
Reataurant food was very good but too limited a selection
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Jeffrey
Good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Good
Sue
It fit our needs
Good Tags
Needs more creative food..gluten free paleo
Bad Tags
Facility has gorgeous bones ..needs a remodel. smells a bit musty
Stay Details
Date Of Stay: October, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Scott
It was a pleasant stay...
Good Tags
It is very accessible and great view!
Bad Tags
n/a
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Selina
It was an OK stay...
Good Tags
The best part about this hotel is the location which is next to Torrey Pines Golf course.
Bad Tags
The hotel interior is somewhat dated. We stayed 3 nights and had no room cleaning service, presumably due to COVID. They should have provided clean towels! The hallways were never vacuumed during our entire stay. The bathroom tiles were cracked and needed scrubbing. Since our reservation is through Booking, they would not give us Honors Points.
Stay Details
Date Of Stay: October, 2021
Trip Type: group
Reviews Rating: Good
Vildana
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Phil
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Borrego
Passable
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Fair
Xxxjuxxx
Dissapointed. Terrible Value for Money.
Good Tags
Location is good.
Bad Tags
We flew in from NY, arrived at the hotel about 9:00 pm. The restaurant is supposed to be open until 9:30, but they closed it early, so although we were there before closing time there was nothing, no restaurant, no room service. The front desk suggested Uber Eats! Not impressed in any way. Terrible value for money. During registration, the man at the front desk told us how to access WiFi, using last name and room number, but we couldn't even access the page to log on. Called Front Desk. The first call went unanswered for many many rings. The second call got put on hold and then cut off. The third call: "Can I put you on a brief hold?" was answered 5 minutes later. Apparently, you have to have a Hilton Honors membership to even get to the login page (room won't even try to connect you without your HH membership number being linked to your check in - and of course they don't bother to ask... so if you book through Booking.com they assume you don't have a membership). I have HH, but it needed confirmation. Without HH you cannot access WiFi... what decade are the decision-makers at Hilton living in? Why do they complicate everything? For the price of the room, it is utterly ridiculous to have to jump through hoops to get a WiFi connection. Very, very unimpressed. I have choices, and this may be the very last time I stay in a Hilton Hotel.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Frank
Its good to have that...
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Suraj
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Johnny
Almost perfect...
Good Tags
The check in and check out was very smooth and the location of the hotel is beautiful!
Bad Tags
Unfortunately, an employee at the front desk was unnecessarily rude in telling our party that our room would not be cleaned during our stay. He made us feel like we were unworthy of getting that service because we were not staying long enough. He also totally contradicted the amenities outlined in our check in welcome letter. It really put a damper on our stay.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
William
Great staff at the front
Good Tags
Unfortunately, during our two night stay, the room was never cleaned despite 3 requests
Bad Tags
Housekeeping service
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Very Good
Renee
Very good
Good Tags
Very clean and comfortable.
Bad Tags
The room smelled moldy/stale.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Israel
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Very Good
Elizabeth
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
David
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Rebecca
Perfect location, breathtaking views, but...
Good Tags
location is breathtaking. right on Torrey Pines golf course. So, if you like Torrey Pines State park , it's perfect. La Jolla and Del Mar, both close by as well. Staff was courteous and accomadating.
Bad Tags
For the price, was expecting a bigger room. The room was musty, but they did move us to a Pure Well room with filtered shower water, filtered air, so that was nice. But room somewhat small, but still fit our needs. Booking.com had the taxes listed wrong, so the estimated cost, included over 25% in taxes, which seemed terribly high. But this was more than likely a typo, which caused the estimated taxes to be higher than it really was.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Jawed
Passable
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Fair
Beau
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Jennifer
Convenient location close to Scripps...
Good Tags
Room was very clean and comfortable. The views and location were great and the pool was very nice.
Bad Tags
No free wifi! Expensive parking! No restaurants nearby.
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Good
Nanette
Lousy wifi
Good Tags
Pretty. Close to beaches.
Bad Tags
Lousy wifi, old dreaser. It looked very old compared to the room. The frusge was in one of the cabinet doors. It was hot in there so I think it the fridge has work twice as hard to stay cold
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Pleasant
Salpy
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Karen
Wonderful
Good Tags
Location beautiful like paradise Good was very good Disappointed with the parking fee of 33.00 to expensive
Bad Tags
Parking fee of 33.00 to expensive
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Raymond
Very poor
Good Tags
Everyone was nice and accommodating and was clean and good hiking trial amazing view.
Bad Tags
Parking isn’t free however the same key card open the gate for parking. So just said u Uber lol
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Poor
Penelope
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Linda
Ok
Good Tags
Ok
Bad Tags
Ok
Stay Details
Date Of Stay: July, 2021
Trip Type: group
Reviews Rating: Fair
Sam
Superb
Good Tags
We had a great stay at the property. The extra charge for self-parking of over $30 bucks is excessive.
Bad Tags
Extra charge for self parking is excessive at a hotel where you can only get there by car.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Mohamed
Superb
Good Tags
Excellent location on the golf course!
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Wonderful
Scott
Pleasant
Good Tags
Location and the view were great
Bad Tags
For the price charged, they could at least offer free parking. Parking spots were super tight and hard to navigate. There was no microwave in the room and no free WiFi.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Edwin
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Smedley
Superb
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Good
Good Tags
Great view
Bad Tags
Bed and pillows not comfortable
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Good
Tara
Great location.
Good Tags
The location is great with beautiful grounds. The area is nice and easy access to freeway and other locations.
Bad Tags
Self parking is $33 per night which makes no sense. The staff could not answer simple questions about the property. I encountered this twice. No room service and had to get our own towels.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Fair
Artsrun
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Azeb
Good
Good Tags
We had open coffee cup and candy in the drawer. Concerned about the room sanitation
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Sam
Expensive but great!
Good Tags
Pool and quite are fantastic
Bad Tags
$33 each day for parking, not mentioned until you check in
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Michael
I cant believe you charge...
Good Tags
Quietness
Bad Tags
$33 for frikin parking everyday !!
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Mira
no free wifi. parking is...
Good Tags
The hotel was centrally located and beautiful.
Stay Details
Date Of Stay: June, 2021
Trip Type: group
Reviews Rating: Good
Julane
Disappointing
Good Tags
Comfy bed, and good food.
Bad Tags
parking was confusing and not explained very well and hard to get to
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Laurelio
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Andrea
Superb
Bad Tags
We were charged for parking even though we only parked in the parking structure for 5 MINUTES. After we realized the parking fee was so expensive we found alternate places to park on the street. At check out time we were told we parked in the structure the entire time of our 2 night stay, which was incorrect. We had to spend almost 30 minutes speaking to the parking lot manager to have these charges removed. It seemed very petty to have to go through this just for a parking fee that should never have been charged on our bill!!
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Wonderful
John
Exceptional
Good Tags
Right on Torrey pines country club..I loved it
Bad Tags
The restaurant was all take out..can't wait till your fully open
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
David
Great Hotel.
Good Tags
Have good location.
Bad Tags
The room smells like cigarettes.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Asha
Not worth the cost
Good Tags
Guest room has a divisible dirty refrigerator, so if they missed that, what else did they miss. We were told a bellman would come for our luggage to change rooms, they never did. Next room had hairs on the ceiling. I asked for more towels the 2nd day, they were never delivered.
Bad Tags
Good location. Pretty views. Very kind staff. Good sized rooms.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Fair
Jonathan
Passable
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Fair
Fernando
Good
Good Tags
Nice and clean bedroom.
Bad Tags
Not vey friendly staff Had to pay additional $35 fee for pool view which was supposed to be included with the price offered from "Booking" Not many activities to do at the hotel Had to report a "poop" alert in the pool area, right by the water from a kid/pet and it took almost 40 min for the staff to go and clean it.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Good
Amy
Lovely California Coast Hotel near...
Good Tags
Loved the location at Torrey Pines; it was near the State Reserve with walking/running/hiking trails, which was wonderful. The grounds were lovely, and the pool was great. Our room (and bathroom!) were spacious, but our view was suboptimal (we overlooked the track/maintenance storage area), which was LESS than ideal. Would have liked a better view for what we paid. We also had an issues with our shower (the handle was almost coming off); we called housekeeping, and they sent someone up to fix immediately (to our satisfaction), which was wonderful.
Bad Tags
The staff were NOT friendly. We checked in VERY late (near midnight), and the staff was just not friendly or welcoming AT ALL. We also had to ask a couple of questions during our stay, and the front desk staff always acted as though it was a total inconvenience. I would definitely encourage (and train your team!) on some better customer service!
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Zontrel
Very good
Good Tags
Excellent hotel. Had phenomenal views of the course and the Pacific Ocean in the background!!!
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Nichole
I would most definitely not...
Good Tags
Spacious room and bathroom. Comfy Bed. The shower had great lighting and water pressure, and was very clean. Offered enough hangers, closet space, drawers. Ample lighting.
Bad Tags
There was no toilet paper at all upon arrival, when I messaged the front desk about it they had no apologies whatsoever. The bathroom smelled disgusting, probably an issue with pipes, but it was horrendous, and for the price you pay you would expect that to be reported by housekeeping and fixed ASAP. The patio sliding door could never be opened, we tried so many times. The 1 and only pool is so small, there was not enough space for us to just sit and enjoy a dip since there were so many rowdy teenagers hogging the whole pool. You would have expected them to put in another pool at some point for the size of that hotel. The shower didn't have a handle, which is always easier to use when you have little kids, especially when there is no tub.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Anonymous
Pleasant
Bad Tags
No waterbottles in room! Not even one. Sheets are rough and flat comforters
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Julio
It's good
Good Tags
Good location, nice people
Bad Tags
The only thing is that they did not clean the rooms, due to the Cobid
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Good
Inderpreet
Very good
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Karen
Superb
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Kathy
Very good
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Very Good
Mardel
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Hi
Good
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Good
Stacey
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Teresa
A wonderful time!
Bad Tags
Our shower had mold in it. I understand being on the coast, this can happen, but still.....didn't expect to see that!
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Yajaida
Good
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Good
Liana
Pleasant
Good Tags
Location
Bad Tags
Empty
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Steve
Excellent
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Felix
Disappointing
Bad Tags
no refreshments in the fridge.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Anonymous
Very good
Stay Details
Date Of Stay: May, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Madison
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Lorena
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: with friends
Reviews Rating: Wonderful
Nazaret
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Edward
Looking forward to staying there...
Good Tags
Great getaway. Fabulous location. Great staff
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Jaime
Overrated due to facilities that...
Good Tags
Staff very nice , nice location
Bad Tags
The facilities are tired! Staff very nice . First room was very noisy and felt like we were stashed away in a very undesirable room near noisy elevators and staff storeroom again extremely noisy no real view as upgraded room was supposed to have. We did get moved after morning because we recounted a poor nights sleep
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Good
Mario
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Very Good
Nicholas
Check in host was very...
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Poor
Eryka
Exceptional
Good Tags
Amazing hotel & customer service!
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Enrique
It's a 3-4 star stay...
Good Tags
I loved the central location, the golf course in the back and the room in general.
Bad Tags
Wifi was dreadful, and since they charged me twice for faster wifi that wasn't faster, I feel cheated
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Great place !
Good Tags
The staff is all so great and welcoming ! I will definitely come back !
Bad Tags
Only thing thing I disliked was the fact that parking is being charged .
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Florence
The receptionist was rude we...
Good Tags
The ground the landscape
Bad Tags
The recipitient
Stay Details
Date Of Stay: April, 2021
Trip Type: with friends
Reviews Rating: Very Good
Nils
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Colleen
Passable
Good Tags
Staff was friendly and helpful Beds were comfortable
Bad Tags
Our room furniture was old and tattered. Nothing was open you had to order room service. We were looking to having a sit down dinner. The staff was friendly and beds were comfortable . $30 a day was way over priced.
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Fair
Juan
Good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Good
Anthony909
Exceptional
Good Tags
Everything about this place was perfect. Definitely coming back soon
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Smith
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Lluvia
Came here to have a...
Good Tags
Everything ! classy and at great price how can you go wrong
Bad Tags
I wish the jacuzzi was available but COVID has them taking extra precautions
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Eric
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: group
Reviews Rating: Exceptional
Madeline
Passable
Good Tags
The location. Golf course view.
Bad Tags
Facilities are old and dated. Not much to do at this resort. No games like outdoor giant chess, bean bag toss etc. Room sparsely decorated.
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Fair
Knutson
Superb
Good Tags
Our room was beautiful
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Em
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Very Good
Lloyd
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Very Good
Fanny
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Mark
Overall the stay was good,...
Good Tags
I liked the location and when we could get one, one of the firepits to sit by...the staff was very helpful and friendly.
Bad Tags
I didn't like the $33/day charge to park my rental car. Nor did I appreciate the resort tax added on to the cost of the hotel.
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Good
Yvonne
More than what I expected
Good Tags
The view was breathtaking especially at sunset. The gardens were beautiful. What I didn’t expect was how kid friendly it was. It was nice to see kids at the pool, and parents throwing a football in the gardens. I went along with my partner, but Im glad to know I can take my little ones at my next stay
Bad Tags
A microwave in the room would if been nice
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Gonzales
Disappointing
Bad Tags
The guests were walking around with no masks
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Dariya
Exceptional
Good Tags
Beautiful
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Patricia
Delightful and will be back!
Good Tags
Loved location, views, and pet friendly! My entire stay was absolutely perfect. Every team member delivered amazing customer service!
Bad Tags
Complimentary parking would be nice. Restaurant to be opened but could not because of COVID. Water bottles in the room!
Stay Details
Date Of Stay: March, 2021
Trip Type: group
Reviews Rating: Exceptional
Elita
it was fun
Good Tags
location
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Exceptional
Good Tags
The hospitality of the staff. The location of the hotel. The environment that Hilton Hotel gives it’s guests.
Bad Tags
The view from the top of the parking garage was just as good as the view from our room. I mean is this really a bad thing ?
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Very Good
Sheri
Very good
Good Tags
Location to Torrey Pines golf course is great!! Views of the course are beautiful!
Bad Tags
Property is quite large so long walks to rooms.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Very Good
Jennifer
Exceptional
Good Tags
The staff was amazing , they were informative , friendly , room was clean ,view was amazing ! One of my favorite locations.
Bad Tags
N/a Not sure what the upgrade on a toilet was on booking for $20?
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Nicholas
Superb
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Tiana
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
D
Good
Good Tags
The views of the golf course with the ocean in the background were amazing.
Bad Tags
The rooms are in need of an update. Some heat in the pool on a cool spring day would have been nice.
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Good
John
Very good
Good Tags
Location
Bad Tags
Costly parking for guests, front desk didn’t share info on room cleaning or provide Hilton honors benefits.
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Ashley
Good
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Good
Casey
This is a slice of...
Good Tags
I loved everything about this place! The hotel is stunning! Immaculately clean (and sanitized). The staff was very friendly and helpful! I replay have to praise the gal at the coffee (Starbucks) kiosk super nice and was a joy to chat with. Our room was paradise! Bed was super nice and the pillows!!!!!! Only thing I didn’t like was the tile in the bathroom. Now the bath was amazing! Beautiful marble and design but the floor was so fancy I didn’t know how to walk on it! Our view was to die for and the outdoor balcony was super confederate and we had the most beautiful sunset over the water. This is my new secret spot to get away from the world at!
Bad Tags
Nothing
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Edward
Good
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Good
Mark
Superb
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Ortiz
Pleasant
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Shelley
Superb
Good Tags
Clean spacious rooms Great food Views is 10/10. Direct access to torrey pines golf course that you can even walk around even if you don't play
Bad Tags
Nothing!
Stay Details
Date Of Stay: February, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Kristine
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Michael
Good
Good Tags
The view
Bad Tags
For the price there was Absolutely nothing to do see, eat, they gave No ootions
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Good
Shawn
Superb
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Anonymous
Very good
Stay Details
Date Of Stay: February, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Linda
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jagdish
Good
Good Tags
Near to UCSD
Bad Tags
Self parking charges for the car
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Good
Sandra
Exceptional
Good Tags
Everything was great
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Clint
Very good
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Very Good
Annelies
Passable
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Fair
Missi
Exceptional
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Tim
Very good
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Very Good
Leslie
Very good
Good Tags
The view is amazing!!! Comfortable and quiet.
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Very Good
Simranjit
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: group
Reviews Rating: Exceptional
Anonymous
The staff were polite, courteous...
Good Tags
It was beautiful. The plants and birds were lively. I enjoyed the ocean view.
Bad Tags
N/A
Stay Details
Date Of Stay: November, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Eddy
Passable
Good Tags
Good location, room/beds were very clean. Cleaning ladies were wonderful.
Bad Tags
I was not told about breakfast lunch and dinner. Was not told in advance that I would have to pay for the rooms and deposits for the two rooms I got on the day I checked in. I travel a lot for work and I have never had to pay the day of check in. I pay at check out. I was not told about a 500 dollar deposit per room in advance. I stayed for a week and at times the hallways smelled of cigarette smoke and marijuana. On our last night, there was a party happening with the neighbor that shared our wall. Loud people laughing, bottles being tipped over etc...!!
Stay Details
Date Of Stay: November, 2020
Trip Type: family with young children
Reviews Rating: Fair
Daniel
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Antonio
Romantic hotel to stay with...
Good Tags
The hotel, the views and the environment, with an scenic golf course, are just beautiful. It's a romantic place to be with your couple. The rooms are spacious as well.
Bad Tags
You have to pay for the parking, for wi-fi and food options are limited.
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Adriana
Love staying here
Good Tags
Friendly and professional staff. Very clean. Great food.
Bad Tags
N/a
Stay Details
Date Of Stay: November, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Christian
Superb
Stay Details
Date Of Stay: November, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Bad
Good Tags
A senior couldn’t get anybody to pull a cart with their light luggage on it. Food service was spotty you could start it out there if you didn’t load up on the goodies in your pocket. They’re running a skeleton staff
Bad Tags
It was convenient to food in other locations the staff said
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Very Poor
Elizabeth
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Michelle
Great value
Good Tags
We chose this property for its proximity to the college. It turned out to be a hidden jem. Beautiful facility, plenty of parking and fantastic views. We’ll definitely stay again.
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Andrei
Superb
Good Tags
Good location of the hotel. Beautiful view. Quiet place.
Bad Tags
WIFI in regular rooms is not free. When ordering a room with an ocean view request, no response was given. When checking in, I had to change the number, but this is incorrect information on the Booking.
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Maria
Recommend 100%
Good Tags
Nice view from my room! Friendly staff clean restaurant and great service!
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Good
Steven
Good
Good Tags
Location. Had appointment at Scripps
Bad Tags
Pool not heated Lack of services
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Good
Lauren
Not relaxing
Good Tags
Outdoor Front staff was welcoming, room was clean
Bad Tags
I have to say you guys have a lot to figure out in COVID times. I was fine with all the restrictions and my room was very clean which was wonderful. The customer service from the moment I arrived was a bit alarming. The front desk lady Teresa was not so nice with how she addressed me having to use a different card which I understood she is following policy. I did not receive a welcome packet to know what all the updates are in the hotel since COVID. So I was a bit confused and had to go back to the front desk to get the welcome packet. While in line waiting the same lady opened up to take the next person and didn’t bother to see who was next in line. I brought the issue to her attending and she raised her voice at me. Mind you I’m 6 months pregnant and was coming to stay at your hotel to relax with my mother for a get away trip. I was not expecting such disregard to customer service. They also put me in a room that was on the farthest side of the hotel from elevators and lobby. I understand that was just where our room happened to be. Our TV remote wasn’t working well so I could find out what the food updates were. I went all the way down to the food area and everyone that worked there seemed stressed to the Max and running around overwhelmed. I was able to speak to the manager and he was very nice and brought my food up to our room to compensate for the issues we have had. When he came up it seemed he just wanted to give my food and run. He didn’t apologize truly for the experience we’ve had so far. I think if I just got a welcome packet or info in our room that explained everything it would have helped a lot with having a relaxing stay here. I feel Teresa was just as stressed and a lot of her attitude probably reflects leadership during unprecedented times. I have loved staying at Hilton’s and this one I was really looking forward to since it’s in the beautiful Torrey Pines. My husband is a Hilton rewards member too. I won’t come back to this hotel unfortunately.
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Poor
Sandris
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Tammy
Superb
Good Tags
Helpful staff
Bad Tags
Price for parking
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Erika
Exceptional
Good Tags
I love the view from the balcony. It was amazing day and night. Also, the room was very clean.
Bad Tags
The beds were not that comfy in the room we were in.
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
P
Everything was perf besides the...
Good Tags
Nice facilities!
Bad Tags
Unexpected charges
Stay Details
Date Of Stay: October, 2020
Trip Type: with friends
Reviews Rating: Very Good
Corey
Superb
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Chantella
Superb
Stay Details
Date Of Stay: October, 2020
Trip Type: with friends
Reviews Rating: Wonderful
Bailey
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Very Good
Christina
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Luca
Good
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Good
Michael
Nice hotel. Bad service, even...
Good Tags
Great location and facility. Gorgeous hotel and grounds.
Bad Tags
Even with covid. Communication between staff and guests was dismal. I was not told that our parking was charged to our stay, I and my girlfriend ended up paying extra at the parking garage because it was was not explained to us by staff that our key card would get us in and out of the garage. Also, we paid for wifi and it was abmissmal.
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Elizabeth
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Maddison
Overall it was an enjoyable...
Good Tags
I like how clean it was and how nice the staff were. I’m new to traveling and Lani told me Booking.com was only easy accessibility and she gave us a room on the third floor. Everyone is nice and the area is nice. It was a good first hotel visit for my boyfriend and I.
Bad Tags
I can’t sleep if I’m too hot. I had the air at 60° at night and it only got to 71° the whole time we were there. It made me get like no sleep. The bed also hurt my boyfriends and my back. But those are little things and it definitely didn’t make us hate this hotel! We just wished the air worked better! Also parking being $33 a night for a paying guest with a room is ridiculous...
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Very Good
Natalie
Pleasant
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Gordon
Overall excellent
Good Tags
Close to golf course
Bad Tags
Too many Covid restrictions.
Stay Details
Date Of Stay: October, 2020
Trip Type: group
Reviews Rating: Very Good
Anonymous
Pleasant
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Alyssa
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Passable
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Fair
Glen
Exceptional
Good Tags
Great location, views,and deal!
Bad Tags
Too short a stay.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Alfred
Great location, friendly staff but...
Good Tags
Location and the property was beautiful and safe. Staff was friendly and helpful.
Bad Tags
Room felt old and outdated. The bed was uncomfortable and warped. Pillows was not firm, did not have a comfortable sleep. For the Hilton’s standard weekend price did not match the room.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Denise
Everything was great! :)
Good Tags
Location and view was beautiful! Close to beaches and restaurants, had an amazing trip!
Bad Tags
No microwaves inside the rooms :(
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Austine
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Jesus
Great room size comfy beds...
Good Tags
The extra steps they took to show that everything was cleaned
Bad Tags
the patio furniture was not wiped down. Lots of spider webs and bird poop on the chairs. the mini fridge didn't get cold despite changing the settings one of the outlets didn't work, and one of the USB phone charging outlets was dead
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Tammy
There wasn’t anything around and...
Good Tags
The view
Bad Tags
Nothing around except golfing and nothing to do.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Good
Jeff
Good
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Good
Hassan
Bad
Bad Tags
Didn’t give me the room that I was promised to get when I booked
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Poor
Denisse
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
D.
Love the location but staff...
Good Tags
location and pool area are great
Bad Tags
Dont like to pay for parking. Staff had no idea if hiking trails were open. Was told resort fee was waived and I have yet to be able to verify because I dont have the final bill! Last I paid for an upgraded room and view was the same as the regular room. When asked for special request box info I put down anniversary week end. Ignored.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Good
Wael
Good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Good
Oscar
It was ok
Good Tags
We liked the area and the room was ok.
Bad Tags
The room view was blocked and we were expecting a better view according to the pictures when reserving online.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Lorine
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Katherine
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
No room service due to...
Good Tags
Location
Bad Tags
room was outdated...exit sign fell from ceiling. Sign and tile picked up debris left behind. Sign never replaced!
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Fair
Charlene
My stay at the Hilton...
Good Tags
The view from the room was incredible, ocean and golf course view made for an exceptional sunset. The room itself was incredibly spacious and comfortable-better than anticipated. The staff were so welcoming and kind, and were kind enough to bring up a vase for fresh flowers that we had, and were quick and efficient in providing extra coffee and creamers for the room. The hotel overall was very clean, with plenty of sanitizing wipes, and dispensers through out.
Bad Tags
Parking was a little confusing at first, and quite pricey.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Shigeko
Superb
Bad Tags
cost of daily parking
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Stephen
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Jayme
Bad
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Poor
Victoria
Pleasant
Good Tags
Beautiful location
Bad Tags
Shower would fill up and not drain during shower, it just wasn’t that clean, older shower with rust/mold, leftover soap from past visit still on soap rack. Beds were uncomfortable, outside patio was dirty I had to clean off before sitting or touching anything outside.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Mattie
Pleasant
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Kiara
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: group
Reviews Rating: Very Good
Ripsime
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Sunup
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Gabriela
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Nancy
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Ronnie
Good
Stay Details
Date Of Stay: September, 2020
Trip Type: review category business travellers
Reviews Rating: Good
Tashontis
Passable
Good Tags
The scenery
Bad Tags
Being charged resort fee w no resort amenities available due to covid
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Fair
Phil
Good
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Good
Levon
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Kseniia
Uncomfortable stay
Good Tags
Beautiful location and place
Bad Tags
1st. I had to fight for the room with amenities I paid for on Booking.com . I paid for the most expensive room with ocean view and balcony. We have been given a room with no balcony. And only calling supervisor and begging helped to get it. BTW almost each room in this hotel has a balcony. 2nd. People smoke there on the patios and balconies, supposed to be non smoking hotel. 3rd. Room service for the breakfast (send message with the order and pick up) does not work. It was 2 hours of wasted time.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Disappointing
Chris
Clean friendly and excellent staff
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Leovardo
Passable
Good Tags
Never have i encountered a 33 dollar fee for parking at a Hilton parking structure
Bad Tags
fee to park
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Fair
Isabelle
Pleasant
Bad Tags
Not an enjoyable time for hotels due to Covid . the pool was a disappointment, especially for my kid . We weren’t able to use because of other guests staying all day and making it impossible for others to enjoy since only limited to a certain amount of guests allowed to pool n waiting line . Should of been limited to two hours per guest . Bummer !
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Martha
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Richard
Exceptional
Good Tags
Was never told there was a breakfast
Stay Details
Date Of Stay: September, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Brenda
Very good
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Bad
Good Tags
I liked that you could see the golf course.
Bad Tags
The pool had a long wait to get in, like about 4 hours. There was a wet dirty towel in our bathroom upon arrival. The beds were springy and my reservation said 4 people, yet there was only two towels and two coffees. Room service was not available, you had to get it yourself. Paid $20 for a burger that I ordered from a snobby bartender. He actually laughed at me when I tried to order drinks “without food” which is not allowed at the hotel. PARKING IS $33 they do NOT provide it. This was was such a waste of money, I do not suggest.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Poor
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Sam
Very misleading and they treat...
Good Tags
Not too much contact with staff and family friendly.
Bad Tags
There’s only one very small pool! Pictures are very misleading and even though it says free breakfast included when you book and even asked them about that before I paid when I got to the hotel, it is not true!!! They will charge it out of your deposited money!!! And the resort they advertise is closed so they don’t charge you the extra 30 something dollar but then they charge you 33$ for parking! Per night!!!!!! Even though I had a room booked. And when you ask the staff they act like they don’t know what’s going on. Also pool is limited access And closes by 7:30pm so if you plan to use the pool there’s about 30-40 min wait If you’re lucky and someone decides to leave but that’s only because of Covid! Overall, I would never come back or recommend.
Stay Details
Date Of Stay: August, 2020
Trip Type: group
Reviews Rating: Poor
Angela
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Thomas
We would come back
Bad Tags
We didn't like the pillows at all. Grounds need attention. Dieing trees, leaves on sidewalks and parking lot, cob webs on exterior walls above balcony...
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Good
Renee
Good
Good Tags
Property was clean
Bad Tags
I window was broken by our room. My daughter called to report it. They came to sweep it up without inspecting in front of our door where there was lots of glass. My husband cleaned it up. I didn’t ask them to come back a second time.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Gregory
Disappointing
Good Tags
Our Room was outdated and the smelled musty, upon check-in the room we were "upgrade too" - was the same quality as the room we booked. Tables on the Patio by the pools were never wiped down by the staff while we were there.
Bad Tags
For the "Hilton Torrey Pines" disappointed by the quality of the hotel. We tried to book a tee for my husband and no one ever called us back nor were we able to reach the golf store none of the 6 times we called.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Disappointing
Manuel
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Satch
Good
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Good
Steve
Good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Good
Jennifer
Bad
Good Tags
Left hotel after 1 night
Bad Tags
Dirty, no outdoor eating at all, and we were not ever “allowed” to lay at pool.... there were tons of kids and because of them keeping it at 50 people, we never could get a lounge chair
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Poor
Joseph
Poor. Would never return.
Good Tags
Bathroom clean and good.
Bad Tags
Room was not very clean. Headboard dusty. Smell in room. Internet connection extremely poor. TV couldn’t play a single film trailer without signal interuption.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Poor
Wilson
Was okay fair
Good Tags
The facility is very nice, location is very good Pool is decent size too hot but I think was because of the virus The girl that serve the pool is very good and informative
Bad Tags
I think same employee need more welcoming and give us more attention and more information. Lobby and front desk Pool need to be more clean (the water of the pool) has too much level of coloring too strong and was very hot temperature Parking more information in where and how to park is confusing for First timers More information where to go what is open
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Hailie
Poor
Bad Tags
I had paid for an ocean view and did not get that. My room was over looking the top of another building and had a palm tree right in front my my patio so there was no view. When I ask an associate to get an ocean view room they told me that was one and didn’t try and accommodate me at all.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Poor
Brandon
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Jennifer
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Reinaldo
Pleasant
Good Tags
I understand that these are trying times with the Covic 19, but it became a difficult stay with almost no room service available for the price we paid. We are part of the Hilton Honors program and at no time did anyone call to find out if we needed anything. Nice hotel but the service not that great.
Bad Tags
Poor service. At check in, we were not provided any information about the facility or availabilities at the hotel.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Victor
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: group
Reviews Rating: Exceptional
Samuel
Disappointing
Good Tags
The location and view
Bad Tags
Couldnt use any amenities apart from the pool because of covid. Uncomfortable pilllows. Hot room. Fire detector in the centre of the ceiling which is bright like a light. Frugal on tea/coffee service station in room. Room was not perfectly cleaned. Could see unwiped phone. Some parts of carpet was not fully vacuumed
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Secil
Pleasant
Stay Details
Date Of Stay: August, 2020
Trip Type: with friends
Reviews Rating: Pleasant
Arthur
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Terry
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Wonderful
J
Good
Good Tags
Very clean. Early check in. Friendly staff
Bad Tags
No beach access. A little far from where you want to be in Lajolla. Most services only available on Friday and Saturday.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Nawras
Good
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Good
Thomas
Nice property and excellent value.
Good Tags
Excellent location although requires a car unless going to Scripps or UCSD Staff attentive to safety with masks required, no housekeeping for less than 3 night stay, periodic pool area cleaning during the day and limiting number of people in area. Restaurants closed other than take out. Good sized room and nice bathroom with large shower. Excellent value compared with neighboring properties.
Bad Tags
Covid19 altered something amenities. Hotel seems to be handling it well.
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Donald
very nice would like to...
Good Tags
location, view, pool, tennis court. starbucks
Bad Tags
given the hotel being limited stays we where put near each other like we ask, but next to elevator and ice machine. we ask to be moved and they did that but again next to ice machine. seems you would have opened the rooms that had the best views and least amount of issues with traffic and noise. During the stay we ask for more towels in the room and when they arrived in a plastic bag inside was a empty water bottle ( scary given covid) so again we asked for more towels and got a little flack for it.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Robert
Fine
Good Tags
Location was great. Staff was professional & helpful.
Bad Tags
Property is beginning to get old & run down. Second time I’ve stayed there in a month & toilet ran both times. Light fixtures in BE didn’t work & had to change rooms because safe didn’t work.
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Pleasant
Lolo
Good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Viktoria
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Ariana
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Ronald
The valet was the best...
Good Tags
The room was half clean found an empty water bottle under the couch , construction above our room ....
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Poor
Moraino
Very restful and safe.
Good Tags
Location was excellent. Room overlooking the golf course with a large balcony was excellent. The staff and property were also highlights of the overall experience. Very good safety practices. Good base to explore the nearby dining options.
Bad Tags
The food availability was not clearly explained before booking the room. It was very limited mid-week and detracted from the experience. The breakfast options from the coffee bar were limited. Needed to go off property for a full service breakfast.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Good
Anonymous
Passable
Good Tags
Clean room and the bed was comfortable.
Bad Tags
Mislead about free breakfast and amenities that would be available for our stay. We were not informed until we checked in. Parking fees seems a little overpriced. Shower didn't work very well. Nothing special for the price.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Fair
Sara
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Steven
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Viktoriya
Good
Stay Details
Date Of Stay: August, 2020
Trip Type: group
Reviews Rating: Good
Jon
The hidden parking charge left...
Good Tags
The proximity to the Torrey Pines golf course made this property my first choice. It was quick and convenient to go to the golf course.
Bad Tags
I was not notified that parking on the property -- unlike any hotel where I've stayed -- would result in an extra charge of $33/day, for a total of $198.00. This is unacceptable. I would have simply parked at public street parking across the street, 250 yards from the hotel. So far, my inquiries regarding a refund have received negative responses. I am convinced that a refund is in order. While I'd like to stay at HIlton La Jolla Torrey Pines on my next trip to San Diego and at the Waldorf Astoria on my next trip to Las Vegas, I will not, unless or until a refund os paid for what I believe is an overcharge. Please advise on Hilton's intentions. Kindly, Jon
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Disappointing
Charise
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Tiana
Relaxing
Good Tags
Everything!
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Tim
Disappointing
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Disappointing
Rudy
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Cary
For how much we spent...
Bad Tags
The Room the cleanliness the location no room service at all
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Poor
Anonymous
Exceptional
Good Tags
Beautiful location Lanie @ the help desk was wonderful. Thank you we will be back!
Bad Tags
Nothing
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Marissa
Good
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Michelle
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Monica
Superb
Good Tags
We liked the pool
Bad Tags
Jacuzzi closed
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Crystal
Exceptional
Good Tags
Everything was amazing thanks
Stay Details
Date Of Stay: July, 2020
Trip Type: group
Reviews Rating: Exceptional
Carly
Staycation
Good Tags
Beautiful property located on the Torrey Pines golf course overlooking the ocean. Very well kept and following all COVID sanitation to a tee! We felt very comfortable here.
Bad Tags
Beautiful grounds.
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Angel
Superb
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Alexander
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: group
Reviews Rating: Exceptional
Helen
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Good Tags
Great Views, excellent service!
Bad Tags
Nothing, we loved it!
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Exceptional
James
Splendid views and a fabulous...
Good Tags
The pool was awesome and the gentlemen who managed the crowd control was very personable and courteous. Give him a MASSIVE raise.
Bad Tags
I think paying for parking is a really unfortunate thing. You should include parking for paying guests.
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Eddie
It was not the best...
Good Tags
The location and staff.
Bad Tags
The room was dated, the bed sheets had stains on it and the there was no microwave. There were bugs in the bathtub.
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Disappointing
Elmer
Good
Good Tags
Janae from Starbucks was the person who made me feel welcome, great customer service.
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Good
Breena
Passable
Good Tags
The area / location of hotel.
Bad Tags
Bathroom was messed up. Room smelled old and dusty when checked in.
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Fair
Denise
Pleasant
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Micheal
Fair not great
Good Tags
Location is great
Bad Tags
Room services isn’t available unless requested We had trash in our room the entire time without someone to come take it out Services is way less than expected
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Poor
Eunice
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Sabrina
Passable
Good Tags
Pretty view.
Bad Tags
Mold in bathroom. Paid for king, pretty sure we got a queen. Wall paper peeling, cracked tile in shower fridge had bad smell also paid $49.83 for a 14” pizza and 2 drinks
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Fair
Leander
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Lucille
Weekend getaway
Good Tags
The room and parking, both were perfect. We were there to golf at Torrey Pines.
Bad Tags
Nothing
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Michael
Pleasant
Bad Tags
Hidden fees, didn't bring fresh linens, Used Covid19 as an excuse for everything, $30 dollar a day for parking and no microwave in room.
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Robert
Stay was good, but sleeping...
Good Tags
Beautiful location n
Bad Tags
The property needs renovation. The plumbing & ac were noisy.
Stay Details
Date Of Stay: July, 2020
Trip Type: solo traveller
Reviews Rating: Pleasant
Sasha
Mediocre, I won’t return.
Good Tags
The staff was exceptional, the property was beautiful, but the rooms themselves were below standard. I’ve seen better hotel 6 rooms.
Bad Tags
The online pictures and advertising compared to the room in person left me feeling cheated. The actual room looked dark, dingy, and as if it hadn’t been upgraded in a long while. I requested a specific room through my reservation, when I checked in they didn’t give it to me. I had to go to the front deck and complain in order to get the proper room and view. Greatly, they weren’t hesitant about switching me.
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Disappointing
Oscar
Superb
Bad Tags
As far as food service I think it took a bit longer then what it supposed to be. 20 min wait for oatmeal and beagle? Other than that everything was good!
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Yvette
fabulous
Good Tags
Bell Service Rick he eas awesome parking was great room Was fabulous Guest Service was Polite and Informative Rick moved us to anothet was ver Gratful will Come again and tell Friends we truley enjoy
Bad Tags
Beautiful and was very good
Stay Details
Date Of Stay: July, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Very good
Bad Tags
Due to COVID things obviously are different. We planned on staying at the hotel the whole time but even things here were closed or closed early. Like the pool closed at 7pm daily
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Very Good
Carly
Excellent!
Good Tags
The facilities were clean, staff was amazing, location was great too!
Stay Details
Date Of Stay: July, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Vera
My stay was good except....
Bad Tags
I didn't like paying for parking, its absolutely ridiculous to pay for parking when staying in the same hotel. And you charge to much.
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Catherine
Warm, clean, prime location, and...
Good Tags
I liked there was an app that helped us navigate and it was it easy to chat with a representative that answered some of my questions. Staff was warm helpful friendly as soon as we arrived. It appeared that there were signs everywhere and everyone was on the same page as far as Covid guidelines. I didn’t mind that there wasn’t housekeeping but when I called for somebody to pick up trash they picked it up immediately outside my door. I liked that they clean the pool every two hours and it was limited the only downside is was if you wanted to go back you’d have to wait in line but we ended up going to the beach anyways which was a seven minute drive down the coast. We had a lovely partial Oceanview on our patio and it had a fridge and it was easy to order delivery and or pick up during these times. They were signs everywhere that it was mandatory to wear masks and I’ve seen some guests that were not but were told to do so by staff. I like that there was Starbucks in the hotel and easy self parking. I would highly recommend and return.
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Charles
Superb
Stay Details
Date Of Stay: July, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Omar
Superb