Reviews

Authentic Guest Reviews Renaissance Birmingham Ross Bridge Golf Resort & Spa

Total Traveler Rating

Total Traveler Rating
4/5


Based on 23 Reviews
Aquilla
Good Tags
The resort was very clean, the sheets and bedding was white and location was peaceful as well as serene.
Stay Details
Date Of Stay: February, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Tiffany
Good Tags
It looked like a castle the balcony was great the service was great
Stay Details
Date Of Stay: January, 2021
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
The hotel is amazingly beautiful. Art work everywhere. Pool and entertainment areas are beautifully made.
Bad Tags
It is an older building so lighting in the bathroom was dark BUT that did not make my experience lesser.
Stay Details
Date Of Stay: January, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
This hotel was nicely appointed and appeared to sanitize and clean to Covid guidelines
Bad Tags
A nickel/dime atmosphere a 4 star hotel should have in room internet included--required a credit card that automatically charged $50 to room and front desk staff said that would be removed upon checkout--3 days later that charge has yet to be removed
Stay Details
Date Of Stay: January, 2021
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
The actual resort is very beautiful. Hotel employee and the front desk went over and beyond the call of duty to make sure my stay was perfect. The valet guy was very polite and made that experience great as well. No waiting!
Bad Tags
The rooms (furniture) and bathrooms could definitely use an upgrade..
Stay Details
Date Of Stay: November, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Jeanne
Good Tags
It is a beautiful hotel with beautiful grounds and golf course
Bad Tags
The front desk staff were not very helpful. Children ran up and down the halls slamming doors, yelling, and the pool was covered up with children. This was a Tuesday. If you are a family with children then this would be great, but not for adults per say.
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Earnest
Good Tags
Elegant and exclusive
Stay Details
Date Of Stay: May, 2020
Trip Type:
Reviews Rating: Exceptional
Krystal
Good Tags
Quit was very quiet clean and the staff was excellent
Bad Tags
The towels in the bathroom they are hard not soft at all
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Darnell
Good Tags
I wish it had been more than a overnight stay. The hotel was Awesome, Like entering into a castle Beautiful
Bad Tags
Not a thing
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Kenneth
Good Tags
The hotel is exquisite. Friendly staff, beautiful rooms.
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Everything.
Bad Tags
No.
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Curtis
Good Tags
all very upscale. beautiful campus.
Stay Details
Date Of Stay: December, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Beautiful hotel
Bad Tags
Hotel had said they are able to serve good that meets the needs of food allergies but (hotel employee)refused to assist/ serve upon arrival. We expect this from a two star hotel but not a four star.
Stay Details
Date Of Stay: December, 2019
Trip Type:
Reviews Rating: Good
Verified Hotel Guest
Good Tags
He
Bad Tags
Great staff at fro nt desk and greeters, dissaointed in spa staff
Stay Details
Date Of Stay: December, 2019
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Marty
Good Tags
Everything...A great property, great restaurants, food was great, breakfast buffet was great
Bad Tags
It was cold and I had a flat tire when I got ready to leave :(
Stay Details
Date Of Stay: December, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Terrence
Good Tags
I loved the quiet location.
Bad Tags
There was a trail of ants crawling on the side of the bathtub and up to the sink. I used the walk-in shower though. I let them know at the front desk when I checked out. I’m not bashing them because I’m sure this is an isolat
Stay Details
Date Of Stay: December, 2019
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Good Tags
I stay here weekly but after this most recent visit it will be a while before I go back. There were broken items in the room and the lady at the check in desk was awful. Brown skin lady with golden brown hair. Horrible service
Bad Tags
Customer service was horrible for the first time ever. I don't think I will be back.
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Everything was top notch.
Bad Tags
Yes the pushy valet parking attendant. Took my car key at check in and took ten min to find after check in. We only had overbite bag no real luggage he put his hand on car wouldn't take no for an answer very rude. I realize hes probably on commission.
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Exceptional
Jo-Ellen
Good Tags
The room was exceptionally clean and well taken care of, the staff was attentive and super friendly, the ambience was relaxing and abundant... My absolute favorite thing was the brunch! I was a chef at the Ritz, Atlanta Athletic Club, Capital City Club,.
Bad Tags
The drive there...
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Exceptional
Mackenzie
Good Tags
Everything it was so pretty and the staff was super friendly
Bad Tags
No
Stay Details
Date Of Stay: November, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Robbin
Good Tags
The pillows were nice and soft.
Bad Tags
First when I arrived there was no one there to open the door I could see the doorman sitting in a room. Second the drainage in the shower was clogged up. Third I had to kill a spider that was in my bathroom. Fourth the heat in my room didn't work properly
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Price and cleanliness Very friendly clerk at late check-in
Bad Tags
Small observations-bedspread was stained some, there was a small hole in the bedsheet so they may be getting a little worn, and the walkway to the elevator could maybe use a power wash. For a 2 1/2 star maybe these could be expected.
Stay Details
Date Of Stay: November, 2019
Trip Type: Family with Teens
Reviews Rating: Wonderful
Christina
This hotel is clean, and the staff is professional and counteous.
Good Tags
See Above
Bad Tags
I didn’t have enough time to schedule an appointment at the spa.
Stay Details
Date Of Stay: December, 2018
Trip Type: Business
Reviews Rating: Exceptional