Reviews

Authentic Guest Reviews Courtyard By Marriott Birmingham Hoover

Total Traveler Rating

Total Traveler Rating
3/5


Based on 18 Reviews
James
Good Tags
Hotel staff was very Professional and helpful.
Bad Tags
Everything was great. The breakfast was good. No complaints
Stay Details
Date Of Stay: August, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Location and courtyard
Bad Tags
The sofa let out bed really needed replacing. We even had to request bedding fir it as extra bedding did not come in the room for it. Mattress was dented and badly stained.
Stay Details
Date Of Stay: June, 2021
Trip Type: Family with Young Children
Reviews Rating: Good
Tiffany
Good Tags
The rooms was not clean and smelled
Bad Tags
It was not clean and smelled
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Glenn
Good Tags
Quiet, convenient. Old, but clean. Rating is based on a $---rate. If it had been $--- the expectation would have been a 6. The rating is relevant to the price paid.
Bad Tags
It is old and outdated, hall carpets are worn out.
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Whitney
Good Tags
Cleanliness
Bad Tags
Location
Stay Details
Date Of Stay: February, 2021
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Check in time was great
Bad Tags
This was my second stay there. Unfortunately I had to kill 4 bugs 2 lady bugs and 2 bugs that where something else but not sure.
Stay Details
Date Of Stay: December, 2020
Trip Type:
Reviews Rating: Fair
Tiffany
Good Tags
It’s just not that clean to me
Stay Details
Date Of Stay: December, 2020
Trip Type: Solo Traveler
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
The lady at the front desk was very friendly and personable. ☺️
Bad Tags
The front door was hard to find and getting to and from the room was like a maze.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Leslie
Good Tags
The location was great, pool is in the court yard, but HOT since there is no breeze.
Bad Tags
Leftovers from previous guest was left in fridge which wasn't an issue for us, but kinda takes away from the cleanliness aspect.
Stay Details
Date Of Stay: September, 2020
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Ben
Good Tags
The location was very convenient
Bad Tags
The restaurant was closed, but that was mandated by COVID-19 restrictions.
Stay Details
Date Of Stay: August, 2020
Trip Type:
Reviews Rating: Wonderful
Malcolm
Good Tags
I love the location as it was close to everything.
Bad Tags
They changed their policy as they now charge for parking yet their service has declined. I understand this is due to covid 19 as in regards to room service yet the room price wasn't reflective of the reduced service.
Stay Details
Date Of Stay: July, 2020
Trip Type: Business Traveler
Reviews Rating: Good
Tom
Good Tags
All front desk reps were so very nice and helpfull.
Bad Tags
Nothing negative about this hotel. I look foward to an opportunity to visit again
Stay Details
Date Of Stay: July, 2020
Trip Type:
Reviews Rating: Exceptional
Marcus
Good Tags
Location
Bad Tags
The bathroom toilet continued to run all night and it was loud. So it was difficult to sleep at times.
Stay Details
Date Of Stay: May, 2020
Trip Type:
Reviews Rating: Wonderful
Dr Brittany C
Good Tags
Customer service
Bad Tags
Not at all
Stay Details
Date Of Stay: April, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
The room was silent. I was there on a slow day, but the kind of day I had made it a joy to come back to unwind in a quiet space. The Cobb Salad at the Bistro was very, very good!
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Very Good
Anthony
Good Tags
location
Bad Tags
Bistro way too expensive, hotel need remodeling, staff did not clean room one night, commode overflowed in room above us and flooded our room
Stay Details
Date Of Stay: March, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Very close to everything (shopping,food, etc)
Bad Tags
-staff nasty attitude, room was not available once arrived when I prepaid a week prior, had to give a nasty return attitude to finally get my room I originally book! -rooms (dirty, bath water drains extremely slow) -no complimentary breakfast
Stay Details
Date Of Stay: March, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Nothing really. The staff was nice & professional.
Bad Tags
Not what it used to be. I’ve stayed there many times over the years but won’t again. Neither the sink or the tub drained well- like a 2 Star hotel- watching your spit floating I water when brushing your teeth & standing in in
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Disappointing