Reviews

Authentic Guest Reviews Hyatt House White Plains

Total Traveler Rating

Total Traveler Rating
4/5


Based on 13 Reviews
Jm
Good Tags
Location
Bad Tags
Services limited, supposedly due to virus. But no ice in the whole hotel? I mean, come on! That was disappointing.
Stay Details
Date Of Stay: September, 2021
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Great rooms, friendly staff.
Bad Tags
No.
Stay Details
Date Of Stay: August, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Kenneth
Good Tags
Cleanliness and location
Bad Tags
Just wish the restaurant was open for breakfast...
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Exc staff... clean ... Good decor...mostly quiet.
Bad Tags
Location
Stay Details
Date Of Stay: October, 2020
Trip Type: Business Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
Very clean. Helpful staff.
Bad Tags
No
Stay Details
Date Of Stay: October, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
John
Good Tags
The location was good.
Bad Tags
Staff rarely visible. (A burglar would have had a field day) Garbage in hallways. 6 am coffee promised never there at 6 am. Hotel needs some repairs and painting.
Stay Details
Date Of Stay: August, 2020
Trip Type: Business Traveler
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
The hotel was clean. The minimal staff was very nice.
Bad Tags
It is a difficult time during COVID. What really upset me was the really poor breakfast offerings. Mostly-he coffee. It is nothing but colored water. At bare minimum they could spring for Folgers. The rest was garbage and warm. warm yogurt?
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Susan
Good Tags
From the friendly front staff lady to the comfort of my room to the gentleman at checkout’
Bad Tags
Not one thing!
Stay Details
Date Of Stay: January, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Gregory
Good Tags
Microwave and refrigerator in room. The location. Breakfast included.
Bad Tags
Rather late check in at 4pm.
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
James
Good Tags
New, clean
Bad Tags
Tiny room
Stay Details
Date Of Stay: December, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
the king suite was exactly what we needed and every attention to detail was met.
Bad Tags
nope
Stay Details
Date Of Stay: November, 2019
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Natalie
Good Tags
Very clean and comfortable.
Bad Tags
Breakfast was very nice, but needed to be arranged in a larger area as guests were tripping over each other.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
LInda
The Staff was welcoming and helpful. Our 2-bedroom suite was spacious, comfortable and clean.
Good Tags
Breakfast was satisfactory. Coffee was very good. Motel was close to shopping.
Bad Tags
Nothing to mention.
Stay Details
Date Of Stay: March, 2017
Trip Type: Group
Reviews Rating: Exceptional