Reviews

Authentic Guest Reviews Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

Total Traveler Rating

Total Traveler Rating
4/5


Based on 9 Reviews
Verified Hotel Guest
Good Tags
Location
Bad Tags
The bed was sinking, the jacuzzi wasn't open, the deposit is way too high and they take over 3 days to refund. The room smelled like they sprayed something to mask the bad odor. Carpet needed to be cleaned.
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Very Poor
Nancy
Good Tags
I liked how comfortable the bed was
Bad Tags
Wish breakfast was until ,11am and check-out at 12
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Jeffrey
Good Tags
Close to freeway, while traveling Staff was accommodating, offered to move me to another room.
Bad Tags
Room had a slight musty water smell. , TV did not work,
Stay Details
Date Of Stay: December, 2020
Trip Type: Group Traveler
Reviews Rating: Fair
Verified Hotel Guest
Good Tags
Very spacious.
Stay Details
Date Of Stay: November, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Bad Tags
No breakfast, they didn’t cook that much, and some people took extra.. That was the excuse by the front desk clerk.... Unacceptable!!!!
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Good
Miguel
Good Tags
Super clean, great price and staff was really helpful!
Bad Tags
Location
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Miguel
Good Tags
Staff was great!
Bad Tags
Nothing
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Nancy
Good Tags
It was very clean. People were friendly
Bad Tags
It was pricey
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Wonderful
Eugina
Good Tags
Room was real nice and clean. We enjoyed the pool. They had shampoo conditioner and bodywah pumps. They also had a kit that includes 2 cotton balls, Qtips, nail file and shower cap that I thought was nice.
Bad Tags
I forgot 2 put the do not disturb sign up. My fault.
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional