The front desk staff is friendly and accommodating. My request for a room on the top floor at the end of the hall was honored. The room was a good size, had ample storage, and had a mini frig and microwave. Bathroom had a wall-to-wall counter.
Customer service among the housekeeping staff was hit or miss. I encountered only one friendly housekeeper. Others were inhospitable and hesitate to help you if your room is not on their list. Some renovations, like the painting, were done sloppily.
Date Of Stay: April, 2021
Trip Type: Business Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Good room size, microwave and mini frig in room, friendly staff, grab-n-go breakfast offered, housekeeping every day, walking distance to Walmart, Schnuck's grocery store, and fast food, close to downtown
Hotel renovations - sloppy paint job and no large towel rack in bathroom Room temp - difficult to regulate temperature; had to switch to AC to eliminate stuffiness, then switch to heat Breakfast - didn't keep breakfast stocked during heavy occupancy
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