Reviews

Authentic Guest Reviews Comfort Inn & Suites East Greenbush

Total Traveler Rating

Total Traveler Rating
4/5


Based on 164 Reviews
Kimberly
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Stephen
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
Renata
Good
Good Tags
A motel employee was there last half hour of breakfast. An employee should be there for all breakfast time to help people with things such as. waffle machine. Room was on first floor right near main lobby. Not a quiet area of motel.
Bad Tags
Room assigned to me should have been in a quieter part of motel.
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Good
Rivard
Out with my grand children.
Good Tags
The breakfast was great.
Bad Tags
The pool was cold and the Jacuzzi didn't work.
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Very Good
George
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Mark
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Filipe
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
James
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Eric
Exceptional
Good Tags
It is a nice place. Location was very convenient for our purposes. The room was spacious and clean. The bed was comfortable. The AC stopped working at some point during the night, but nothing that we couldn't handle. Breakfast was good with a lot of choices to eat. Excellent in general.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Lewis
Very good
Good Tags
comfortable bed
Bad Tags
did pre check in and still had to sit in the lobby and wait for a 1/2 our for our room to be ready. staff explywhy but never apologized for our inconvenience. we were there
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
James
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Terence
Everything was nice, except for...
Good Tags
Location was great to all highways. The breakfast provided was very good and plenty. The staff was very nice.
Bad Tags
The toilet in the room was VERY low and very small. Also, there was no chair to sit in the room. There was a pole lamp in the corner, with no chair, so having to sit on the beds all the time wasn't the best option.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Noris
I did not like the...
Good Tags
I like the location,
Bad Tags
I did not like that they did not like that they clean the rooms unless it was the 3rd day. I Didn’t like how cold the pool was when we tried it.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Nicole
Superb
Good Tags
Nice staff and very clean
Bad Tags
Beds were hard and didn't like the little pillows on bed prefer bigger pillows
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Ashley
Exceptional
Good Tags
Amazing remodel
Bad Tags
the back door wouldn’t unlock
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Bill
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Laura
good experience
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Damian
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Coalter
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Coalter
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
John
Poor
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Poor
Coalter
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
the staff was great.
Good Tags
convenient.
Bad Tags
pool area could have seen a bit quieter. the yelling and screaming came right down the hallway
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Good
Donald
Met expectations
Good Tags
Breakfast was fair but it was free!
Bad Tags
There was construction going on in the building but was not a nuisance.
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Exceptional
Richard
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Ralph
Value for money: I would...
Good Tags
Typical motel food. Bed was very comfortable. Staff was friendly.
Bad Tags
Room 207: Our room lacked any comfortable sitting. Bed only and a desk chair. Had front desk bring a conference room chair so we could sit. The bathroom wallpaper is falling off and toilet base is twisted and dirty. This room needs attention. The pool water was not clear and dirty.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Poor
Kerali
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Mikel
We'd happily stay there again.
Good Tags
The staff was very accommodating and friendly. The room was spacious and the bed comfortable. We had excellent food delivered to our room. And there was cold lemon water in the lobby.
Bad Tags
More variety than waffles for breakfast.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Harvey
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Darrell
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Jamie
It was a short stay...
Good Tags
Very clean and private. Bed was extremely comfortable!
Bad Tags
There wasn't a chair to sit in. It's also nice to have the bathroom sink and mirror to be separate from the shower. Also, there was construction which should have been started at a decent hour in the morning. Most people travel for relaxing.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Tutino
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Glenn
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Very Good
Carlo
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Katherine
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Good
Amanda
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Maureen
When the revolution is complete,...
Good Tags
They are in the process of renovating the hotel. We stayed on the third floor and it was newly painted. The room was sparsely furnished but I think it may be due to supply chain issues. Breakfast area and lobby were clean and pleasant.
Bad Tags
The bathroom was not renovated.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Ron
over all it was a...
Good Tags
most everything
Bad Tags
the heat in the room seemed uncontrollable and sometimes very noisy
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Udell
Had a great time loved...
Good Tags
Didn't really eat breakfast
Bad Tags
A hot breakfast
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Good Tags
Very easy to find, beautiful hotel very clean with great staff!
Stay Details
Date Of Stay: March, 2022
Trip Type: group
Reviews Rating: Exceptional
Victor
Pleasant
Good Tags
What I liked was easy on easy off to the main highway. What I liked was the convenience store next door.
Bad Tags
What I didn't like was my noisy room at night. What I didn't like was the ice machine outside my room. As a solo traveler I've learned to stay away from ice machines and elevators. If you like sleeping at night
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Pleasant
Tony
Exceptional
Good Tags
Convenience and price
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Karen
Too much money for what...
Good Tags
The staff is very friendly. The location was good for where we were going
Bad Tags
I was surprised for the price how old the place was. Rugs where filthy everywhere. Wallpaper peelilng.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Fair
Stephanie
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
William
Stayed here 15 years ago...
Good Tags
Convenient
Bad Tags
Worn - needs rehab.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Michele
Disappointing
Good Tags
Location
Bad Tags
Wallpaper pealing off, furniture broken, tub not draining, mold in the pool room, nasty hot tub water, hand prints in the elevator that was there from 2 weeks ago. So gross! Renovation was happening but didn't seem to be renovating rooms
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Disappointing
Naomi
Pleasant
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Pleasant
Anton
Good
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Good
Long
Everything was good
Good Tags
Need some meat
Bad Tags
Everything was good
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Very Good
Nicole
Very poor
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Poor
Alice
probably will search for a...
Good Tags
location
Bad Tags
some tv channels not available, good not adequately adjust heat and air. water sprayed thru shower curtain onto floor. breakfast area extremely over heated.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Fair
Angelina
Was a nice place love...
Good Tags
Just thought for price room woulda had tv in livingroom area in suite
Bad Tags
How suite was set up
Stay Details
Date Of Stay: January, 2022
Trip Type: group
Reviews Rating: Good
Esad
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Fletcher
Very good
Bad Tags
WiFi was pathetic. They need a high-speed WiFi option available to guests
Stay Details
Date Of Stay: January, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Kei
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Good
James
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Joseph
Passable
Good Tags
I liked the fact it was close to the highway
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Fair
Randy
Good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Good
Iem1967
not up to par.
Good Tags
location
Bad Tags
bed and pillows, particularly the time pillows. the shower was aimed outside tub with low water pressure.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Fair
Michelle
Overpriced stay in an old,...
Good Tags
The breakfast was standard fare. No social distancing in place and no one, including the wait staff, wore a mask. Nothing hot was offered. Weak coffee, and no orange juice.
Bad Tags
We liked the location.
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Fair
Aubrey
Disappointing
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Marlena
Exceptional
Good Tags
Nothing
Bad Tags
Very nice. Room very cozy. Bed was very comfortable.
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Rhonda
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Paul
Do not stay here
Good Tags
the staff was amazing
Bad Tags
dirty, disgusting room dirty, all furnishings dirty and stained rooms and all hotel smells like people have been smoking for years
Stay Details
Date Of Stay: October, 2021
Trip Type: with friends
Reviews Rating: Very Poor
Lou
Wonderful stay
Good Tags
The building and room was clean and well kept. Easy access to the main highway which I traveled for my destination while visiting New York. Staff was very friendly and helpful with any issues as well.
Bad Tags
My only complaint was I didn't see a waffle maker for the breakfast and was really wanting one
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Rosa
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Steven
Very good
Good Tags
Location had a dunk in donuts thankfully because hotel coffee sucked.
Bad Tags
My room the carpets were all stained all over. Not , 1, not 2, but many spots
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Very Good
Derik
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Coalter
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Michael
not that great.
Bad Tags
Room smelled bad and when Lysol was requested to remove smell, Lysol was not available on site, which raised concerns. Pool smelled also and hot tub water was light brown.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Very Poor
David
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Gayle
Good
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Good
Ellen
Superb
Good Tags
Everything else. The desk clerk was helpful.
Bad Tags
The keys didn't work when we first got up there. Had to run back to the lobby to get them redone.
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Thomas
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: with friends
Reviews Rating: Wonderful
Clark
Very good
Bad Tags
I thought that i had booked the room for 2 nights. When I got there Courtney informed me that it was for only 1 night Friday night. Ok no problem, she calls me a while later to let me know that she had spoken to her boss Caitlin & they were able to accommodate for the next night. Very happy with my stay there. And the housekeeping staff was very pleasant as well. I did have a issue with the fact that I was charged on my card when I asked for pay when I got there & $184 dollars wasn't on my card & this has been my only purchase that is linked to this card. I had to pay in cash for both nights, but 184 was not on my cash app card when I went in to check in on Friday the 13th. Just my luck
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Mitchell
Disappointing
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Marvy
Good
Bad Tags
Squeaky floors
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Eichengrun
Bad
Good Tags
Leaving.
Bad Tags
The room smelled. The electricity went off on Saturday night and there was no backup power. In all, a terrible stay.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Nick
Dump
Good Tags
This place is a dump. Hardly hard hot water, in fact no hot water at least 3 times a day, the stuff suck and house keep doesn’t do it’s job.
Bad Tags
Nothing
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Very Poor
Thomas
Superb
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Wonderful
Anonymous
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Malia
Superb
Good Tags
Extremely convenient location, nice rooms, have stayed a couple of times and always had a nice time.
Bad Tags
Diminished breakfast options because of the pandemic, but it’s understandable.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Claudia
Not bad except for a...
Good Tags
Clean although needing update Most of staff was good
Bad Tags
Our check in clerk Light next to bed not working Door lock in bad shape
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Leesha
Lee’s stay
Good Tags
The rooms was comfortable, breakfast was a plus. The jacuzzi and pool was the highlight.
Bad Tags
They did not come and clean the rooms when we asked. The carpet was really dirty.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Good
Annette
Pleasant
Bad Tags
The mattress was worn out/broke. Uncomfortable for sleeping.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Leslie
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Dianne
Very good
Good Tags
Comfortable bed
Bad Tags
The air conditioner controls we broken
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Roz
Fourth of July vacation
Good Tags
I like that they have a refrigerator and a microwave. Even though there's nothing around the hotel, the interstate is right beside it. Pool is heated and inside.
Bad Tags
The carpets were dirty and stained. The door locks for the deadbolt part didn't work and I was told by the staff that unfortunately most of the lots are broke on the doors in the hotel. My closet only had one door on it. Breakfast was a disappointment as its Grab & Go and most of the time there wasn't a lot to choose from. Nothing hot and the coffee went empty fast. Other than that the room was pretty decent.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Superb
Good Tags
Staff very friendly
Bad Tags
I wouldn't consider the breakfast a breakfast. Disappointed about the spa not working. That was why I chose this faculity.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Salvatore
Stayed 2 nights comfortably. Clean...
Good Tags
Helpful staff, friendly.
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Stacey
Time to update
Good Tags
I stay a few times a month for business. The location is ideal for my work. The staff is always very friendly and accommodating.
Bad Tags
The rooms are in need of renovation. At some point you have to say once the smell can’t be taken out, things are missing or falling apart, doesn’t smell clean when you open the door. The first things I do is wipe down and disinfect. I took out the filters from the ac and cleaned them snd disinfected them (they were gross snd that’s where the smell was) then disinfected them. I carry these things as I travel for work often. I want to stay in a clean room.
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Pleasant
Noel
Pleasant
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Jessica
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: group
Reviews Rating: Very Good
Nicholas
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Brian
Roudy neighbors and surly staff
Good Tags
The room itself was clean and presented as the photos indicated. The location is very close to the family we were visiting. Ample parking. Key cards worked (mostly).
Bad Tags
Front desk staff was surly. Items that needed to be handed to or from front desk staffer required the guest to reach way over the desk to be given/received (employee wouldn't even extend her arm fully). During a pandemic shared items should be exchanged at the point of the safety shield. The smoking "butt bucket" was outside our window so we heard everyone's conversations into the very late hours (3AM). No suitcase stands so we were changing out of bags on the floor. Bolt lock on room door was broken. Loud conversations in hallways all night. I didn't sleep a wink. Minimal placements of lights (we got a suite instead of a room as we were entertaining our niece and wanted a place to stay for a couple of hours before supper). How in 2021 are there not power outlets on both sides of beds?
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Fair
Jessica
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Hopefully they found good steam...
Good Tags
Not much, likely will choose another establishment next time.
Bad Tags
Stained upholstered furniture, stained carpet, stains from old water leaks on ceiling and walls in lobby. Dirty linens and soiled furniture and carpet in first room. Front desk very cordial and accommodating and switched rooms but we still ended up with stained club chair and carpeting in second room. But linens were clean so we just accepted that
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Douglas
very poor
Good Tags
breakfast was fair but its tough to judge based upon covid.
Bad Tags
First we were told no King rooms when we booked the reservation and afer we arrived we found out that many king rooms were available.The clerk on duty was very nice and moved us to a king room. the first night we stayed n a handicap queen room and it had several problems. Very low toliets,nasty microwave,broken toaster,dirty lampshades,no lugage rck, mat in front door was messed up people could have tripped. No table and chairs in king room and stains on the carpet and chairs in the queen room. Furniture was beat up sin both rooms. WE HAD STAYED AT THIS HOTEL 3 YEARS AGO AND IT WAS VERY NICE. iT SEEMS THAT THE OWNERSHIP HAS LOST INTERET IN THE UPKEEP. I am not one to complain but there were so many issues I just couldn't says anything.
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Glenn
Exceptional
Good Tags
Located perfectly off 90 easy on and off
Bad Tags
Mattress was a little hard for my liking but thats just me
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
John
Very good
Stay Details
Date Of Stay: May, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Anonymous
Great place to stay
Good Tags
Janelle and other staff members were very friendly. Janelle was cheerful, amiable and very helpful. Big thanks to Kelly for an immaculate room. No dtail overlooked. Great personality. Thanks!
Bad Tags
Coffee
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jess
Very good
Stay Details
Date Of Stay: March, 2021
Trip Type: group
Reviews Rating: Very Good
Nicole
Okay stay in very friendly
Good Tags
The pool and hot tub were open and very clean and the staff was friendly
Bad Tags
Had a few issues with my room that haven't yet been satisfied but I'm waiting to hear back from staff other than that very family friendly place
Stay Details
Date Of Stay: February, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Darlene
Pool was open signed swim...
Good Tags
An
Bad Tags
Na
Stay Details
Date Of Stay: February, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Gerri
Great
Stay Details
Date Of Stay: February, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Tom
Very good
Good Tags
Grab N Go offered a pretty good variety. Pool was open and spa was great. Close to I-90.
Bad Tags
Business room was closed due to COVID-19
Stay Details
Date Of Stay: February, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Magdalena
Nice place for a sleepover,...
Good Tags
Nice pool, good location, clean
Bad Tags
Noise in hallways at night Marijuana smell in the hallways Breakfast was minimal and included plastic wrapped bread and bagels- went to a diner instead
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Good
Christine
Very good
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Very Good
John
Worst experience ever!!
Good Tags
Notjjng
Bad Tags
People fighting in the halls, when my brother opened the door, there was a cop there and threatened my brother. Also people in another room playing bongos all night...the worst experience I have ever had at a hotel
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Anonymous
Exceptional
Stay Details
Date Of Stay: December, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Dan
Very good
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Very Good
Anonymous
Very good
Good Tags
The entrance was very cozy the fireplace and chandelier. The pool and hot tub indoor was nice to use. The housekeepers were very friendly.
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Very Good
Steven
Superb
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Moses
Room had a bad smell...
Stay Details
Date Of Stay: October, 2020
Trip Type: review category business travellers
Reviews Rating: Poor
Diana
Thanks was pleasantly surprised
Good Tags
We were pleasantly surprised with this location especially being we traveled during the covid situation. The breakfast was scant but was what could be offered during this time and the pool was just opened the day before we arrived which was definately a nice addition to our stay. The common space, although most shut down, allowed for a few nooks and crannies that we could go to - to get our work accomplished.
Stay Details
Date Of Stay: September, 2020
Trip Type: review category business travellers
Reviews Rating: Very Good
Tara
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Michelle
Adequate -good location, beds comfy,...
Good Tags
Due to Covid breakfast bad- not even any hard boiled eggs to take and go- should just give a $5 Dunkin’ Donuts voucher instead of trying as poor selection
Bad Tags
We came into room one day and had a dirty sheet left on our room floor. Came back the next day after roomed was “cleaned” and staff still left it there- not sure where it came from as was not from our beds. We put it in hall
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Indranie
Pleasant
Good Tags
Clean
Bad Tags
Comfort had a hole
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Indranie
Superb
Good Tags
Building was clean
Bad Tags
Blanket had a hole
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Jennett
Excellent - other than bed
Good Tags
Beautiful facility
Bad Tags
Bed was uncomfortable, lumpy and too soft
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Rodriguez
Lovely hotel! Will stay again!
Good Tags
The layout, waiting area was beautiful!
Stay Details
Date Of Stay: September, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
David
Good
Good Tags
Room was comfortable and clean
Bad Tags
They say breakfast included, minimal food ,no whole milk ,no hot food.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Good
Jeanette
Convenient, clean and quiet
Good Tags
Room was very clean, bed comfortable, air conditioning was perfect, not too noisy
Bad Tags
Fire alarm went off at 1:30 am, but that's not the inns fault.
Stay Details
Date Of Stay: September, 2020
Trip Type: solo traveller
Reviews Rating: Very Good
Michele
Check your bedding
Good Tags
Close to home & the hot tub. That’s it.
Bad Tags
When we arrived to check in, I asked if I could upgrade my room to a king suite it was only $2 more. The employee huffed and was very rude & went to ask his manager. I ended up upgrading. The first night was great I just slept. The next morning when I went to make the bed, I found our pillows were filthy, one even had a blood stain on it, and the down comforter was ripped apart at the bottom showing the fuzz inside. I called front desk, yet again was told we’ll see what we can do. And send up house keeping. Well 2 hours later still no bedding no clean towels no nothing. I called again and was told I’ll see what I can do. About 30 mins later an employee comes to the door with a comforter and new bedding, no towels no room service clean up, just here ya go make it yourself. And then to top it off the fitted sheets they gave me we stained. I will not be returning to this hotel ever again nor will I recommend it to anyone. Customer service was horrible the bedding issue shocks me especially for paying for a Suite.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Poor
Cassandra
It was ok breakfast was...
Bad Tags
Smell of mold behind the bed
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Kris
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Pam
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Jill
Clean and Comfortable
Good Tags
Very hard to say since breakfast wasn't the usual due to COVID rules -- other than that, they did supply fresh, hot coffee and amenities for breakfast.
Bad Tags
pool could have been open but don't know what the COVID rules are for NY State since I live in NJ.
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Carol
Comfortable, convenient, cordial, and clean.
Good Tags
I do not eat breakfast and during this Covid scare they were very careful. Coffee was great! And fresh cold water always available.
Bad Tags
My room key was very difficult to get to work. They switched it out for me but I believe it was the lock on the door which wasn’t all that secure. Place is convenient, clean, but could use some TLC refurbishing. But I was satisfied.
Stay Details
Date Of Stay: July, 2020
Trip Type: solo traveller
Reviews Rating: Very Good
Kimberly
It was comfortable, I felt...
Good Tags
Easy check-in. Room quiet and clean. Front desk friendly. Due to CO-VID, pool, etc. were closed. Breakfast was grab and go.
Bad Tags
I got to sleep in a bit. When I woke up, there was NO HOT WATER! Ugh! Deal breaker for me.
Stay Details
Date Of Stay: July, 2020
Trip Type: review category business travellers
Reviews Rating: Fair
Sylvia
Good
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Superb
Stay Details
Date Of Stay: July, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Lewis
Exceptional
Good Tags
My room was spotless!! Super clean and comfortable. Staff was great!!
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Jill
Clean and sufficient. Friendly and...
Good Tags
Being that the breakfast area was closed due to COVID, it was nice to have a "grab n go" which was sufficient. Thank you.
Bad Tags
Somehow it seemed when I was walking down the hall to my room on the first floor with sandals on, the rug seemed to be soaking wet. It didn't bother me that much, but since the pool was closed, I wondered why the rug was so soaking wet.
Stay Details
Date Of Stay: June, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Jessica
Pleasant
Stay Details
Date Of Stay: June, 2020
Trip Type: group
Reviews Rating: Pleasant
Indranie
Very good
Good Tags
It was very clean
Bad Tags
Na
Stay Details
Date Of Stay: June, 2020
Trip Type: young couple
Reviews Rating: Very Good
Michael
Superb
Bad Tags
Wish that they could have provided a full breakfast but due to COVID restrictions could not.
Stay Details
Date Of Stay: June, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Patricia
Very good
Good Tags
breakfast was very good
Stay Details
Date Of Stay: March, 2020
Trip Type: young couple
Reviews Rating: Very Good
Renee
A great place for a...
Good Tags
The property is well maintained. The rooms were clean and the breakfast had a lot of choice and was well cared for. The spa was nice after a long day of driving.
Stay Details
Date Of Stay: March, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Sherry
It was in a great...
Stay Details
Date Of Stay: March, 2020
Trip Type: solo traveller
Reviews Rating: Very Good
Anita
Very nice, warm and welcoming...
Good Tags
Beautiful Hotel, good continental breakfast. Very nice place to stay when traveling to this area. Just hate that the pool was down during my stay, but I was able to enjoy the jacuzzi.
Bad Tags
Just that the pool was down during my stay.
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Exceptional
Good Tags
The front desk offered cookies and water
Bad Tags
The pillows were very flat.
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Heidi
Passable
Good Tags
It was a big room with lots of space
Bad Tags
The whole room smelled like some thing foul similar to dirty clothes or socks. The pillows were very broken in and the pool area the 6 year olds were allowed in the hot tub so didn’t use any of the amenities even the next day it was Down for servicing
Stay Details
Date Of Stay: February, 2020
Trip Type: young couple
Reviews Rating: Fair
Mariah
Very poor
Stay Details
Date Of Stay: February, 2020
Trip Type: young couple
Reviews Rating: Poor
Eden
Good
Stay Details
Date Of Stay: January, 2020
Trip Type: young couple
Reviews Rating: Good
George
disappointing
Good Tags
compared to the other hotels within 5 miles, this was at the bottom of the heap and at relatively the same price as the Fairfield and Hampton which are both excellent
Bad Tags
breakfast
Stay Details
Date Of Stay: January, 2020
Trip Type: solo traveller
Reviews Rating: Fair
Kim
Not a place to expect...
Good Tags
The breakfast. The server Tuesday morning told me to help myself even though it was 1007 and we were trying rush out to leave for our mom funeral. She gave me hope your hotel is doing maybe something right.
Bad Tags
I booked this location because we live in Lake George and my family is in Columbia County NY. It was my mother's funeral Monday and Tuesday. I listed that in my booking and called Monday on our way to make sure everything was I order. Although we could not check in early... We were fine with that. But Monday night 1/6/2020 around 7 pm as we checked in we were greated by a girl that was the MOST UNPLEASANT HORRIBLE CONDESENDING GUEST SERVICE. she was very Gruff with us and snippy. I was in a daze. All I had said was we had a reservation and my name. My husband and nine year old son turned the corner after she grumbled where the elevator was, and looked at each other in sure shock. If it was so late and my eyes weren't so blurry from all my tears I would have walked right back out the door... $140 + for one night and we were greeted like dirt. I plan on filing a formal complaint and hopefully get some refund... As last night I was tired distraught and my son just wanted to swim!! I will never recommend this place to anyone. You need hire people that represents your true image Comfort... And care. I'm in customer service for 30 years and management... This person would be fired on spot.
Stay Details
Date Of Stay: January, 2020
Trip Type: family with young children
Reviews Rating: Disappointing
Emily
Superb
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Good
Stay Details
Date Of Stay: November, 2019
Trip Type: solo traveller
Reviews Rating: Good
Anonymous
Exceptional
Good Tags
Everything
Bad Tags
Nothing
Stay Details
Date Of Stay: November, 2019
Trip Type: with friends
Reviews Rating: Exceptional
Stoutenburg
Very good
Good Tags
Breakfast was great. Pool was great
Bad Tags
Cracked tile in bathroom no fan in bathroom. Stain on lamp shade
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Exceptional
Bruce
Nice hotel in a quiet...
Good Tags
Breakfast was good, nice hot tub, pool and fitness center (sadly we didn't have time to use them). Conveniently located for an overnight stop just east of Albany in a rural area close to I90 highway.
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Kenneth
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Exceptional
Marissaa
Passable
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Fair
Craig
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Exceptional
Karen
Good
Good Tags
Location and cleanliness
Bad Tags
The bed in our room was broken on the one side Mattress probably needs replacing.
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Good
Stephen
Comfort Inn good facility understaffed
Good Tags
Rooms & Location were great.
Bad Tags
Understaffed at front desk and housekeeping. Room not made up on first day of our stay & I had to listen to two reservations being taken by the front desk clerk before I could check in.
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Wonderful
Kevin
Mo more
Bad Tags
I like to sleep with room very cold, as does my other 3 family members, the air conditioner would shut off when it reached 69 degrees. Needless to say it took a very long time to fall asleep. The whole family had the blankets off, trying to stay coot
Stay Details
Date Of Stay: September, 2019
Trip Type: family with young children
Reviews Rating: Okay
Vivian
First impression was I thought it was nice and attractive. It was convenient to major roads but it was also quiet.
Good Tags
They offered nice amenities; pool, hot tub, full breakfast, wifi. The staff was pleasant and helpful. The rooms were clean.
Bad Tags
The hotel needs an update. The pool and hot tub was definitely showing its age. The hot tub jets were not working. The wallpaper in the hallways were peeling in some areas and the rugs were stained in some areas. There were major cobwebs on the ceiling/Windows. I feel that it was a little overpriced.
Stay Details
Date Of Stay: August, 2017
Trip Type: Couple
Reviews Rating: Very Good