Reviews

Authentic Guest Reviews Towneplace Suites By Marriott Chicago Elgin/West Dundee

Total Traveler Rating

Total Traveler Rating
3/5


Based on 7 Reviews
Verified Hotel Guest
Good Tags
Location
Bad Tags
The entryway carpet was dirty and stained which gave a negative first impression. The carpet in the room didn't appear or feel clean, so I wore shoes through the duration of my stay.
Stay Details
Date Of Stay: September, 2021
Trip Type: Solo Traveler
Reviews Rating: Good
Emily
Good Tags
The room with a fridge was nice. Bed was comfortable.
Bad Tags
Issues with stay: coffee maker was broken and they were out of breakfast food, no pillowcases or pillows on bed when arrived, and issues with booking-I had to explain I was there for 1 night and had prepaid. Would not stay there again.
Stay Details
Date Of Stay: August, 2021
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Daniel
Good Tags
I like that they have 2 bedroom suites.
Bad Tags
The carpets were dirty and had holes in it. The blinds were dirty and broken. The sofa was stained. They did not let me check in early. They did not have breakfast as advertised.
Stay Details
Date Of Stay: August, 2021
Trip Type: Group Traveler
Reviews Rating: Pleasant
Melissa
Good Tags
The fact that we can bring our dog with us was a plus
Bad Tags
The room smelled of old pets and not fresh. All the dishes were in the dishwasher still. Lots of people were hanging around outside and it felt dangerous.
Stay Details
Date Of Stay: August, 2021
Trip Type: Family with Young Children
Reviews Rating: Fair
Amed
Good Tags
Nice hotel friendly
Stay Details
Date Of Stay: August, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
It was comfortable and clean.
Bad Tags
We ran out of shampoo, had no lotion, dishes, silverware, ice, toilet paper. The card reader at the entry door continually malfunctioned. We had to have our cards reprogrammed twice. Parking was inadequate.
Stay Details
Date Of Stay: June, 2021
Trip Type: Senior Traveler
Reviews Rating: Pleasant
Tammy
Good Tags
The people who worked up front were very friendly!
Bad Tags
Except for the 1st night I ended up having to park far away from our room! I have bad knees and diabetic feet! I had called for towels for the room (there were none) and we never got them! A pool was advertised in the description, we found out NO POOL. NA
Stay Details
Date Of Stay: June, 2021
Trip Type: Family with Teens
Reviews Rating: Fair