Reviews

Authentic Guest Reviews Best Western Clifton Park

Total Traveler Rating

Total Traveler Rating
4/5


Based on 214 Reviews
Cantalupi-reichel
Passable
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Fair
Young
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Exceptional
Amy
Exceptional
Good Tags
Friendly staff,. Room was clean and comfortable. Breakfast had a fair variety to chose from
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ian
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Michael
Very good
Good Tags
Peace and quiet.
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Timothy
Walmart Patrons Welcome
Good Tags
Priced for the Walmart store shopper. No frills, no real housekeeping, dust was really bad. Jacuzzi tub I requested didn't work. I think better for those truck drivers close to 87, and one night stopovers. 3 nights here and don't want to return. Front desk ok, very basic.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Paul
Very good
Good Tags
Room ok, close to venue.
Bad Tags
Sheets were too small, were slipping off the bed all night.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Donna
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Donald
Extremely pleasant experience. Will definitely...
Good Tags
The complimentary breakfast was excellent. Much better than other hotels I've stayed at. The woman in charge was wonderful, constantly replenishing the things being served. The room used for breakfast was very clean also. Especially loved the pancakes and the Jetson style machine that made them.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Mary
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Francis
fit our travel budget!
Good Tags
very good......
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Skyler
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
Bob
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Very Good
Joseph
Poor
Good Tags
Not too much..maybe location..
Bad Tags
Food was horrible..parking lot , not fixed , tv didn't work for 2 days..hit tub under repair
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Poor
Charles
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Taylor
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Good
Barbara
Exceptional
Good Tags
Comfortable bed and spa tub nice.
Bad Tags
Indoor pool was too cold to swim in. We never saw anybody in it. The breakfast was great and frieny staff.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Good
Louis
Good
Bad Tags
Noise from i87 at night
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Good
Frances
Comfortable
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Fair
Amanda
Absolutely digusting, will not recommend...
Good Tags
the shower… thats it.
Bad Tags
everything else and the cop that was there everyday making my friend and i fear for our safety. the spider corpses, blood stains, flies everywhere including the freezer, and BLACK MOLD in the air conditioner vent really put things in perspective for us. :)
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Poor
Manon
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Claire
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Ian
it was a bed
Good Tags
nothing really apart from location 10 mins from family
Bad Tags
it’s tired looking people smoking outside the front of the property also pool was cold snd hot tub not working. the hole property needs a full revamp and a good clean .
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Bren
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Phillip
Pleasant
Bad Tags
Air conditioner in room did not work the first night of stay and was not able to get a room change until second night of stay.Had to go purchase a fan for room being it was over 90 degrees outside.Was able to get a room change for last 2 nights and a partial credit for 1 st night.
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Pleasant
Brian
Passable
Good Tags
Staff was very friendly. Pool was nice breakfast was very good.
Bad Tags
It was old facility. We had ants and knats in the room. The jacuzzi in pool area was not working.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Fair
Dawn
Liked it very much, and...
Good Tags
Did not like the breakfast.
Bad Tags
Although only a few stairs, we could not get our cases to our rooms, but the staff did it for us.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Peabody
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Good
Timothy
Passable
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Fair
Kathleen
Poor
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Poor
Cathy
Passable
Bad Tags
asked manager at desk to change room after the first night because of room beside us had their tv blaring all night and the person was loudly talking on their phone all night: manager would not move us to another room even though there was 7 empty rooms: so did not sleep for 3 nights: they knew of the situation and said they knew this resident because he was local who they said slept all day and up all night : disappointed they would not accommodate us:
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Fair
Becky
Pleasant
Good Tags
Chosen for hot tub, come to find out it was under construction pool, breakfast
Bad Tags
That I couldn't use the jacuzzi had a hard time getting in to take a shower, probably needed some handicap handles also the hot tub was under construction didn't know until I checked out.
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Pleasant
Kirstyn
Good
Bad Tags
No comforter or duvet on the bed. Just 2 thin bed sheets
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Good
Kenya
Bad
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Dzmitry
Good
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Patrick
Very good
Good Tags
Clean and not noisy.
Bad Tags
Rooms and bathrooms need updating.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Bren
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Susan
Would stay again quiet nice...
Good Tags
Was pretty clean nice staff and fast check in and out, everything seemed pretty nice and clean.
Bad Tags
The top floor was smoking which was nice but did smell very strongly of cigarettes and the room was a little musty not much to complain about cause it was a smoking room but could have been a little less smelly
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Poor
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Poor
Christopher
It was great!
Good Tags
I liked the decor, there was a pool a friendly staff. It was clean as well. Family friendly.
Bad Tags
Breakfast could have been a little better.
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Nicole
Poor
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Poor
Jaswant
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Yelitza
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jacqueline
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Tanner
never again
Good Tags
the evening staff was very nice and helpful
Bad Tags
everything. the hotel smelled like cigarettes. tv didn’t work in bedroom.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Zachariah
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Zachariah
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Brandon
Disrespectful.
Bad Tags
Pool was freezing, hottub was out of order. I had been inside the hotel maybe an hour at the most. And we had issues that required us to go back home and weren't allowed to cancel the reservation. Wasted 100$.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Kunjan
Disappointing
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Cheryl
Spa jet tubs need to...
Good Tags
Staff very nice
Bad Tags
I'm sorry to say that the jets in tub were filthy , and therefore my husband and I took a spa bath in grime!!
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Eileen
Disappointing
Stay Details
Date Of Stay: March, 2022
Trip Type: group
Reviews Rating: Disappointing
Raymond
Bad
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Very Poor
Norma
Disappointing
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Charlene
Exceptional
Good Tags
convenient to everything
Stay Details
Date Of Stay: February, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Amanda
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jacquleyn
Pleasant
Good Tags
The breakfast was great and staff was friendly.
Bad Tags
We requested non smoking room, which was fine. However as soon as you walked out of the room, you were hit with smoke in the face. The staff also went outside to smoke but kept the front doors open, so it was cold and smoke came in. A child with us had bad asthma. Also, we chose this hotel for jacuzzi and pool. Both were closed.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Melissa
Will book again !
Good Tags
We booked a SMOKING room and were surprised that the room was still maintained and looked updated. We had bad experiences with other hotels and smoking rooms being unkept , but this hotel was great and quiet !
Bad Tags
I have no complaints.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Marcy
Queen spa tub room
Good Tags
.Price was great for 2 nights. The spa tub was amazing. 4 adults could fit in that. Hotel was quiet. Had nice outdoor patio. Location was ideal, easy to get to from 87 and next to everything.
Bad Tags
Hot tub was not running at pool the 2nd one was same temperature as pool water which was not warm enough to me. This was one of the reasons I chose hotel. I wish it had been stated. No patio chairs so you had to stand to be outside.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Angela
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Nicholas
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Vanpatten
Poor
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Poor
Vanderwerker
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Trinity
i will stay there again...
Good Tags
it was clean quiet & very professional, the customer service skills is great !
Bad Tags
none
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jenee
Exceptional
Good Tags
Everything was great. Very comfortable
Bad Tags
I don't have nothing to say bad
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Matthew
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Jamie
Passable
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Fair
Bernadette
Best Western in CP
Good Tags
This hotel was super clean and staff we very nice. Totally recommend this Best Western hotel.
Bad Tags
There was one thing to mention and that the upstairs hallway was very warm.
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Shanleigh
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Very Good
Katie
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sanini
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Baker
Excellent hotel
Good Tags
I love the location. Jacuzzi wasn't open but the pool was and it was great.
Bad Tags
The Jacuzzi wasn't open.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Fagan
Pleasant
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
Good
Good Tags
the location is convenient
Bad Tags
no hot tub
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Good
William
would not stay again
Good Tags
not much to like
Bad Tags
poor front desk management. poor communications from front desk to other staff. poor parking lot and walkway upkeep. (ice) .poor hotel security (if any) no apology for front desk mistakes. poor front desk record keeping.
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Poor
Cecilia
Disappointing
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Disappointing
Mary
Superb
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Jose
Pleasant
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Lesli
Exceptional
Good Tags
Room was clean and well appointed. Staff were courteous and professional.
Bad Tags
N/A
Stay Details
Date Of Stay: January, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Jesse
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Medaya
Very disappointing . Rude unprofessional...
Good Tags
I didn't like anything about my stay or the hotel.
Bad Tags
Front desk attendant was rude, unprofessional got into a verbal altercation with her at the lobby. This was all because I stood there for almost 10 min and when she came to the front I mentioned how they needed a bell and what I got from that attendant was straight attitude and it went down hill from there! No manager on site and called customer service and they weren't helpful either only could put a ticket in. Checked in about 2:30pm was gone by 6:15pm and still haven't received my refund back, call from the manager or customer service. Attendant is a liar stated I threatened her due to me telling her she was nasty and flipped it and stated I had said she was next! The room I was given rm 112 queen suite wasn't fully prepared or clean. I never got to explain that to her! The bed only had fitted sheets and a pillow the spa tub was nasty full of hair n gunk from the metal filter and coffee pot was missing pieces. Attendant also refused to give me my receipt bat checkout claimed it would be emailed because I booked through 3 Rd party which isnt a true I always book through 3 Rd party and get the receipt at checkout. I called customer service again in which they had called the hotel and the attendant tells them the receipt will be emailed to me the next a.m it's now Monday I still haven't received my receipt or heard anything back. Will be filing complaint with my bank to dispute charges as well as BBB! Never ever staying at Best Western hotels again! They lost my business!
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Very Poor
Gisèle
Good and I would sleep...
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Crystal
Poor staff and dirty broken...
Good Tags
Location
Bad Tags
The staff when I came in had me standing for 10+ min while they were hanging out in the back. The tub. Was nasty and cracked so I couldn't use it.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Poor
Linda
Superb
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Steven
Passable
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Fair
Kristine
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Dyanna
Everything was absolutely amazing!!!
Good Tags
My fiance and I stayed in the room with the whirlpool for 3 nights. It was absolutely amazing! The bed was so comfortable, it was very, VERY clean & the breakfast was amazing, I would definitely recommend for anyone to stay at this property. From the time we arrived, everyone was very eager to go above and beyond to help us with any and everything we might need. The housekeepers do a wonderful job keeping the property exceptionally clean! We will definitely be coming back again!
Bad Tags
Nothing
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Marvin
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Ed
it was lovely
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Roberta
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
C
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Ariel
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Kristine
Exceptional
Good Tags
Nice hotel, great value
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Lisa
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Sue
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Lisa
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Popova
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Anonymous
It’s alright for the price...
Good Tags
-location is pretty convenient -Pool and two jacuzzis that no one uses -free tea in the lobby (bigelow) -bed was really comfortable and the staff was very nice! -for the price compared to the other hotels in the area it’a not that bad but definitely not dirt cheap
Bad Tags
-very poor breakfast (if you care even the slightest about your health please don’t eat there)
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Anonymous
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Richard
Passable
Good Tags
Breakfast was good. Good sized room.
Bad Tags
Pool was closed. Property not kept up well. Windows filthy. Needs upgrading.
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Fair
Kate
Bad
Good Tags
Staff are lovely.
Bad Tags
The air quality in the room was very poor. We only stayed one night of the 4 nights we reserved. My mom and I both experienced immediate congestion, coughing, and sneezing in the room and didn’t get much sleep. Upon early checkout, we were not asked for the reason or if there was anything wrong with our stay which I why I am reviewing here. Thank you for your consideration of our feedback.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Chris
Good
Stay Details
Date Of Stay: October, 2021
Trip Type: review category business travellers
Reviews Rating: Good
Greg
Good
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Good
Melissa
Very good
Good Tags
Ba
Bad Tags
A little dirty
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Jeff
Passable
Stay Details
Date Of Stay: October, 2021
Trip Type: solo traveller
Reviews Rating: Fair
Anonymous
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Carleatha
No one contacted me yet...
Good Tags
The swimming pool and the cleaners.
Bad Tags
I requested a suite, they booked me for it, then when it was time to move to the other room they told me that they did not have one. I was there for 10 days because of a collapse roof and I wanted to be able to cook meals and that was incorrect information.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Rudolf
Poor
Good Tags
Breakfast was great
Bad Tags
The beds were way too soft. You could use new firmer mattresses. Dificulty sleeping
Stay Details
Date Of Stay: September, 2021
Trip Type: group
Reviews Rating: Poor
Nadia
Good
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Good
Joseph
Disappointing
Bad Tags
Arrived Thursday evening, Bathroom sink and toilet backed up. Friday morning asked front desk to have issues corrected; they never were. Soap provided in bathroom is poor quality and too small.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Michelle
All in all it was...
Bad Tags
the directions on how to use the jacuzzi should be in a location closer to the tub, I thought it was broke and the directions I found the next morning in a location taller than my head.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Very good
Good Tags
Very friendly and helpful staff.
Bad Tags
I couldn't help but notice the top of the headboard hadn't been dusted for some time!
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Thomas
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Myrna
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Jas
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Margaret
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: group
Reviews Rating: Exceptional
Jamie
Home away from home
Good Tags
Everything. We come here all the time for the comfy bed and huge spa bath
Bad Tags
Na
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Christine
Good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Jamie
Best hotel in clifton park
Good Tags
We frequently come here for the spa bath. It's super clean, staff extremely nice. The rooms are nice beds are comfy and they have sliding glass windows you can park right out side your room. Many stores,restaurants. It's not costly and my wife and I think it's the best hotel around clifton park. Nice breakfast. Very nice people and place we love coming here to relax.
Bad Tags
Na
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Marvin
A pleasant, comfortable, and very...
Good Tags
The AC in our room was extremely noisy and would have made sleeping very difficult. When reporting it to the front desk, the problem couldn't be repaired that day so we were offered a different room with an upgraded bathroom.
Bad Tags
The employee organizing the breakfast food was running late so it wasn't ready when we entered the breakfast room - we assumed the menu included only cereal with fruit and "serve yourself" pancakes. After 10 minutes, she arrived with eggs, sausage and bacon. Bread and muffins were not available as the delivery had not yet arrived.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Very Good
Jamie
Exceptional
Good Tags
We come here 3 times a month to relax in the huge spa tub and rooms are nice. Breakfast is good. Good selection of food. The beds are so nice
Bad Tags
Na
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jamie
Best in clifton park
Good Tags
Love the spa tub so relaxing. We stay here alot and love it. Great value nice people. Beds are so comfortable. We want to live here. Lol it's a great place to come and just let go of stress and relax in the huge spa bath then a great night sleep. Nice rooms
Bad Tags
Na
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Brian
Very poor
Good Tags
I didn't like the fact I had a king suite with a wrilpool tub and was suppose to have a balcony. But the room didn't have one. so they moved me to the 1st floor in a smaller room. But never gave me back any money or anything. Didn't think it was right to have to pay that much for a smaller room
Bad Tags
Nothing very un happy. I looked on Best western site and Tom said they gave me a king suite on the 1st floor lied. It was a queen bed and was just a normal room. How could you go on there and lie like this. Will be telling everyone I know to stay far away from this place. It is very old and dated anyway. And I guess its ok to lie to people
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Poor
Sam
Comfortable option.
Good Tags
More breakfast options than most. Nice small balcony off of the room. Very friendly and helpful staff! Very clean. Good internet.
Bad Tags
Room on highway side can be noisy. The other side is very quiet. (Stayed on both sides.)
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Oasis
Very good
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Pierre
Always stay at this location
Good Tags
Disappointed that pool and spa not working?
Bad Tags
Same as above
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Cheryl
Nice facility needs updating
Good Tags
Spa tub in room was nice, bed and pillows comfy
Bad Tags
Microwave was not cleaned, floors not vacuumed, water pressure stunk and hot water was not as hot as should be. Breakfast was so so
Stay Details
Date Of Stay: May, 2021
Trip Type: solo traveller
Reviews Rating: Pleasant
Shauna
Superb
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Sam
Very good
Good Tags
Friendly, helpful staff. Exceptional cleanliness. Small balcony and sliding door in the room! Very nice, especially in the age of Covid-19, to be able to get fresh air! Climate control worked well and unobtrusively. I would stay again!
Bad Tags
Common areas are very clean, but could use a refresh. Fresh fruit at breakfast would be nice!
Stay Details
Date Of Stay: May, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Thomas
good
Bad Tags
Took check in a few minutes to recognize me at counter. Heard them behind partition. No way for me to get there attention. Very apologetic, answered all questions.
Stay Details
Date Of Stay: May, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Nicole
Passable
Good Tags
Bed was comfortable and hotel was in good area close to stores and dunkin donuts.
Bad Tags
The room was not cleaned when we asked to have it cleaned we left room for 3 hours and hung card on door to have it cleaned it was not cleaned when we got back I had to go to front desk and ask to have it cleaned. Then on last day at 4 am in morning a car was checking in with radio blasting I went outside and told them to turn radio down people were sleeping and I have sleep apnea so when I do get some rest I would not like to be woken up. I called front desk and said to tell the people that were checking in to turn car radio down I do not know if that happened.
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Fair
Michelle
Pleasant
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Stephen
Good
Good Tags
The jetted tub was nice, room was clean, liked the sliding glass door. Good value for a nice night away
Bad Tags
Shower water could've been hotter, shower curtain rod was loose. Mattress was too firm for my liking but comfy enough. Timer for whirlpool bathtub, really?
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Good
John
Superb
Good Tags
The service is always great and show u were everything is.
Bad Tags
Not a thing.
Stay Details
Date Of Stay: April, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Richard
I would ask for a...
Good Tags
Didn't have a breakfast option.
Bad Tags
The room was dirty and dingy. The fixtures did not work some of them. And the bathroom looked as if someone had been in it just before we got there. They ran outta towels and we weren't able to recieve any till almost dinner time the next day
Stay Details
Date Of Stay: April, 2021
Trip Type: group
Reviews Rating: Very Poor
Jamie
Exceptional
Good Tags
Wife and I frequently come here for the spa bath. It's huge and relaxing. Quiet, very clean and the staff so friendly
Bad Tags
Na
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Sarah
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
John
Very good
Stay Details
Date Of Stay: March, 2021
Trip Type: group
Reviews Rating: Very Good
Bridget
Very good
Good Tags
Love the old school hotel look. Wish the pool had been open.
Bad Tags
Wish the pool had been open.
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Jamie
Relaxing
Good Tags
We come often for the huge spa tub in the. Room and comfortable bed. 1me a month we go somewhere to get away but we like to come here the most when we're alone we go to other hotels with grandkids. This definitely is the place to go for a good night sleep and a place to relax and regroup
Bad Tags
I didn't want to leave
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Nioka
Passable
Good Tags
Room was clean
Bad Tags
There was no hot water, was unable to use the jacuzzi or take a shower. Which I paid more for a jacuzzi room
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Fair
Abhijit
Poor
Bad Tags
No hot water for entire stay. Unable to use jacuzzi or even take a shower. Building is old and shabby
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Poor
Jenna
Waste of money
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Poor
Bri
Very good
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Very Good
Ray
It sucks, stay away and...
Good Tags
The heating system was about the only comfort that truly worked
Bad Tags
The games played about the room I reserved and staff trying to push me into a smaller room. I also didn't like no hot water and I especially did not like the ice skate rink of a parking lot. And I hated that their pool has not worked for over 1 year
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Very Poor
Jen
Very good
Good Tags
Comfortable room. Spa tub
Bad Tags
Disappointed the pool was closed
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Not bad
Good Tags
The location of the hotel was great easy on easy off on the interstate
Bad Tags
The room was not very clean and the bed was very uncomfortable
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Nathaniel
Pleasant
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Pamela
Exceptional
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
José
Pleasant
Good Tags
Breakfast was very poor
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Angelina
Passable
Good Tags
Proximity to my family
Bad Tags
Availability of healthier breakfast items with some gluten free options, more that two coffee pods for a two day stay for two people No coffee available 24 hours. Having to asks for towels and garbage to be emptied it a bad room but feel services provided could be better in spite of covid
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Fair
Eric
Needs work
Good Tags
Quiet , the hot tub was great. Breakfast was ok I do believe it would have been better if we were not in Covid season.
Bad Tags
The room obviously has not been well vacuumed in a while as I found several dead bugs and leaves on floor. The toilet was so gross I when and bought a toilet brush and cleaner to clean it. Left if for staff they must need one.
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Fair
Nadezda
Pretty y
Good Tags
Staff was very nice The room was ok for 1 night It’s big enough
Bad Tags
The bed was not so comfortable
Stay Details
Date Of Stay: November, 2020
Trip Type: review category business travellers
Reviews Rating: Very Good
Medaya
Relaxing stay
Good Tags
Location, room type and comfortable bed and pillows. Love having a balcony and room amenities very nice.
Bad Tags
Payment options changed since last visit so had issues with that. No 24 hrs coffee or tea available in lobby. Pool, hottub and hot breakfast still not available.
Stay Details
Date Of Stay: November, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Zachariah
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Zachariah
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Raymond
Room was nice but would...
Good Tags
Location and bed was comfortable
Bad Tags
They were no breakfast or pool or hot tub
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Good
O'brien
Superb
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Trang
Good
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Perfect!!
Good Tags
This was the best place ever for the price !! The spa bath was exactly that and had plenty of room for the romantic night I wanted !! Book book book !! It’s worth it !!
Bad Tags
Nothing
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Nyoka
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Daniele
Bad
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Poor
Colleen
Excellent!
Bad Tags
We have always had great service at Best Western. I would highly recommend staying here.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Marissa
Awful
Good Tags
Nothing it was an awful stay.
Bad Tags
They charged me for a cleaning fee when they didn’t even smoke in the room and there’s no proof that they did so they charged me $250
Stay Details
Date Of Stay: September, 2020
Trip Type: group
Reviews Rating: Very Poor
Jamie
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
David
Exceptional
Good Tags
Location off the interstate and friendly staff
Bad Tags
Bagged breakfast
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Frank
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Steve
I enjoyed my stay.
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Luke
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
William
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Steve
Good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Good
Jason
Good
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Good
Loni
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Tammy
I will not return
Good Tags
No grab and go breakfast was available. The room was locked and no one was around despite it being normal business hours
Bad Tags
Room was dusty. Found a used coffee stirrer on the floor so it obviously was not cleaned properly. Hardly any hot water. It was Luke warm at best. Homeless people sleeping in a truck in parking lot. One balcony was full of junk which appeared to be guests belongings and looked like garbage
Stay Details
Date Of Stay: July, 2020
Trip Type: solo traveller
Reviews Rating: Very Poor
Anonymous
Superb
Good Tags
Location
Bad Tags
Location and bath tub
Stay Details
Date Of Stay: June, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Lisa
Good
Good Tags
Staff were friendly hotel was clean
Bad Tags
Booking.com showed the room as having the hot tub un the main part of the room which is what I wanted and why i book this room. The hot tub was in the bathroom. Also the pool was not opened. I'm not naive to the circumstances, but I really feel you should show people what they are really getting and let them decide if they want that. Not fool people, telling them what they want to hear to get their money. Best Western was great, in my opinion it's not their issue. Booking.com is the one that needs improvement. This makes you look bad and I'm sure I wont use these services again.
Stay Details
Date Of Stay: June, 2020
Trip Type: solo traveller
Reviews Rating: Good
Daniele
Exceptional
Stay Details
Date Of Stay: June, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Rhonda
Very good
Stay Details
Date Of Stay: June, 2020
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: May, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Superb
Stay Details
Date Of Stay: May, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Medaya
Comfortable quiet clean stay
Good Tags
Nice big bed loved the balcony and the room amenities were wonderful
Bad Tags
Shower water temp could of been hotter, grab and go breakfast was poor was given a water apple and nutrigrain bar and coffee. Should have the option of vending machines that accept cash only had cashless! Fix the other 2 ice machines 4 total only 2 work!
Stay Details
Date Of Stay: March, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Medaya
Very relaxing clean and comfortable
Good Tags
Nice spacious room with lots of amenities and loved having the balcony
Bad Tags
The shower could of had hotter water
Stay Details
Date Of Stay: March, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Colleen
Superb
Stay Details
Date Of Stay: March, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Klaudia
Great
Bad Tags
Hot tub amellednthe second night there like rotten eggs itnwas cleaned out but I thought itnwas gross
Stay Details
Date Of Stay: March, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Daniele
Good
Stay Details
Date Of Stay: March, 2020
Trip Type: family with young children
Reviews Rating: Good
Amy
Exceptional
Good Tags
The bath tub never been to a hotel that has a big and comfortable bath tub
Stay Details
Date Of Stay: February, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Jennifer
Superb
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Good
Stay Details
Date Of Stay: February, 2020
Trip Type: young couple
Reviews Rating: Good
Sarah
Superb
Stay Details
Date Of Stay: February, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Nicole
Exceptional
Stay Details
Date Of Stay: January, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Martha
Exceptional
Good Tags
Nice friendly staff and indoor pool convenient location
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Joan
Pleasant
Good Tags
Bed and linens great!
Bad Tags
Noise from highway. Ants in bathroom pleasant
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Wonderful
Medaya
Very relaxing and comfortable stay.
Good Tags
Loved having a balcony in the room and the king size bed was wonderful. Room was very spacious and clean.
Bad Tags
Shower water temperature could of been hotter and breakfast should of included turkey products.
Stay Details
Date Of Stay: December, 2019
Trip Type: solo traveller
Reviews Rating: Wonderful
Peggy
Exceptional
Good Tags
Convenient location
Stay Details
Date Of Stay: November, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
William
Adequate for one night
Good Tags
Older than shown in pictures
Stay Details
Date Of Stay: November, 2019
Trip Type: group
Reviews Rating: Pleasant
Robert
My third visit to location...
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Exceptional
Susan
It was a a very...
Good Tags
The staff were great very helpful the room was very clean
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Bernard
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Never again will I stay...
Good Tags
There was a bed to sleep.
Bad Tags
Blood on the walls mold in the bathroom vents bathroom not sanitary. The whole place smelled of masked cigarette smoke but signs of fines for smoking were posted. The entire place needs to be completely renovated or stripped of best westerns name.
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Disappointing
Daniele
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Erin
Pleasant
Bad Tags
Arrived around 5pm and my room wasnt ready yet.
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Pleasant
Karen
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Chip
It was great!
Good Tags
Bed comfy and breakfast with too much to choose.
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Linda
Disappointed and won’t stay here...
Good Tags
I liked the location and staff was nice
Bad Tags
Toilet was running when I arrived. Room was not as clean as I have come to expect from Best Western. Coffee maker dirty, supplies not replenished. Took out my own garbage. Walls were paper thin. Neighbor very loud both nights and kept slamming doors.
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Fair
Anonymous
Will not choose this location...
Good Tags
We were on the ground level which has a large sliding glass door without a security bar . The location was somewhat sketchy . You could see daylight or hallway light from under our hallway interior door and felt unsafe all night therefore unable to sleep - constant hallway noise our room was located also right next to the side door exit . Place needs a RE-Do . and get rid of sliding glass doors on ground level .
Bad Tags
oops see previous section . And what I did like is the breakfast was nice as was the staff .
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Fair
Michelle
Exceptional
Bad Tags
Hot tub could have been warmer.
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Michelle
Exceptional
Good Tags
No complaints
Bad Tags
Bath tub facet dripped all night Need bigger towels ki
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Leroy
Exceptional
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Laura
Good
Stay Details
Date Of Stay: October, 2019
Trip Type: family with young children
Reviews Rating: Good
Medaya
Clean, great location pleasant stay.
Good Tags
Good breakfast, has pool and hotub and 24hr hot tea and coffee and computer use. Location is a plus in the center of various businesses, stores and restaurants. Check in starts at 2pm, nice size rooms with balconies, fridge, microwave, tv , phone, tons of lighting and coffee pot.
Bad Tags
Room booked and special request wasnt honored and neither was the price adjusted for the downgrade. Not alot of smoking rooms available, no elevator, 2nd floor ice machine didn't work and fridge in room ice compartment was leaking. Thought the breakfast staff woman was rude didnt speak to any of the guests, staring at every one as if she was monitoring what the guests were plating!
Stay Details
Date Of Stay: September, 2019
Trip Type: solo traveller
Reviews Rating: Wonderful
Charles
Meh.
Good Tags
Excellent staff, friendly and personable.
Bad Tags
No light over the sink. No bathroom exhaust fan. Spiders in the bathroom.
Stay Details
Date Of Stay: September, 2019
Trip Type: young couple
Reviews Rating: Good