Reviews

Authentic Guest Reviews Hyatt House Chicago Medical/University District

Total Traveler Rating

Total Traveler Rating
4/5


Based on 263 Reviews
Gerald
Good
Stay Details
Date Of Stay: January, 2023
Trip Type: young couple
Reviews Rating: Good
Romero
Good
Stay Details
Date Of Stay: January, 2023
Trip Type: young couple
Reviews Rating: Good
Megan
Exceptional
Stay Details
Date Of Stay: January, 2023
Trip Type: review category business travellers
Reviews Rating: Exceptional
Joanes
Superb
Stay Details
Date Of Stay: January, 2023
Trip Type: family with young children
Reviews Rating: Wonderful
Angela
Superb
Stay Details
Date Of Stay: January, 2023
Trip Type: family with young children
Reviews Rating: Wonderful
Baris
Exceptional
Stay Details
Date Of Stay: January, 2023
Trip Type: family with young children
Reviews Rating: Exceptional
Curtis
went to see Bull’s game....
Good Tags
location to United Center
Bad Tags
breakfast buffet. kept running out of food. long waiting
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Troy
Exceptional
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Miller
Exceptional
Good Tags
Very beautiful hotel with clean facilities and nice staff.
Bad Tags
Nothing. Pleasant stay and no complaints!
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Alexis
Superb
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Harold
Very good
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Nateasa
Exceptional
Good Tags
Everything it was closet to the United Center. And it was very clean and cozy.
Bad Tags
Only one thing is they dont except cash for anything there.
Stay Details
Date Of Stay: December, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Lisa
Superb
Stay Details
Date Of Stay: December, 2022
Trip Type: group
Reviews Rating: Wonderful
Lee
Superb
Stay Details
Date Of Stay: December, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Scott
Perfect location for United Center....
Good Tags
Breakfast great. Location good. Everyone expects it on ground floor but I enjoyedit once I got there
Stay Details
Date Of Stay: December, 2022
Trip Type: group
Reviews Rating: Exceptional
Faith
Superb
Stay Details
Date Of Stay: December, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Ira
Very good
Stay Details
Date Of Stay: December, 2022
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
will stay again
Good Tags
locations
Bad Tags
cleanliness
Stay Details
Date Of Stay: December, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Dantrice
Exceptional
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Abdullahi
Exceptional
Stay Details
Date Of Stay: December, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Dan
Very good
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Hyun
Superb
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Brandon
Pleasant stay overall. Value/comfort for...
Good Tags
Nice room layout, modern and clean, good breakfast, good location, friendly/helpful staff.
Bad Tags
Rooms desperately need soundproofing. Had to pay for parking separately, which can be expensive/add up quickly.
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Good
Prashant
amazing
Good Tags
breakfast
Bad Tags
regular sanitation at room
Stay Details
Date Of Stay: November, 2022
Trip Type: group
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Very Good
Scott
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Soram
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Judith
Exceptional
Good Tags
I liked the location and that there's parking.
Bad Tags
Very minor thing. You need a waffle maker at breakfast. Breakfast was still good though!
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Dolores
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Thananthon
Good
Good Tags
The room nice and clean
Bad Tags
Don't have water bottles for complementary
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Good
Iris
Exceptional
Good Tags
The location is great, about 10-15 minutes walk away from United Center. There is an actual pull-out sofa bed, so a studio room is spacious enough to fit 4 people. The room looks renovated and is very clean. They serve free hot breakfast (not bad). The front-desk staffs are very friendly and helpful.
Bad Tags
nothing
Stay Details
Date Of Stay: November, 2022
Trip Type: group
Reviews Rating: Exceptional
Michael
Very good
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Very Good
Jennifer
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Noemi
Superb
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Brian
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Tim
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Brande
Passable
Good Tags
I liked the breakfast. I like how the staff took care of my problem in a timely manner.
Bad Tags
The water pressure was hard. It felt like hot needles stinging me and the cold water felt like being hit with icicles. That was the most painful shower I have ever taken. The air vent blows over the bed near the head board. When the ac cut on you could smell it thur the open sided wall panel next to the bed. Smell the dust blowing out. Allergies were on 10. My room window was by a outside light, room not dark enough. Air vent in the bathroom squeals like a pig when cut off. Couldn't enjoy the night view because of the outdoor light next to the window. Bed soft on one side, med firm on one side and hard in the middle.
Stay Details
Date Of Stay: November, 2022
Trip Type: solo traveller
Reviews Rating: Fair
Paige
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Lu
Very good
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Tammy
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Brezvc14
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Anthony
Good
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Good
Anonymous
Great customer service by morning...
Good Tags
Location and cleanliness. Nice breakfast options.
Bad Tags
Cost
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Very Good
Carmaleta
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Very Good
Jorge
Good
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Good
Lori
Very good
Good Tags
Location, look and cleanliness, staff was great
Bad Tags
Nothing
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Linda
Nice hotel with very comfortable...
Good Tags
the bed was fantastic!! plus the building was the old Cook County Hospital. Fascinating history!
Bad Tags
it was pricey, the in-house restaurant pizza was terrible, and the hallway noise was very loud.
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Batchelor
many minor inconveniences that ruined...
Good Tags
I liked the big hallways.
Bad Tags
rooms were awful, unkempt. strand of hair in the utensil drawer, utensils were dirty too. they said their parking lot was full, which, I can understand, but I wonder why they have a parking lot that fails to exceed the number of rooms in the hotel. it’s outrageous to charge $400 for a dirty room, and have to pay $30 extra to park in a garage. I never saw ANY room services in the halls or lobby. host was rude. lots of inconveniences.
Stay Details
Date Of Stay: October, 2022
Trip Type: group
Reviews Rating: Poor
Lindsay
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Very Good
Adam
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Kristen
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Derek
A great deal of pluses...
Good Tags
Lovely converted building, used to be a hospital. Hallways are more like an art gallery. it was probably the quietest hotel we’ve stayed at. Staff were friendly. Breakfast is included. Our room had full small kitchen and even a dishwasher.
Bad Tags
Not really “dislikes”, more comments. Our room was great however the bathroom was very tight trying to get behind the door to the sink dodging the toilet. There just seemed to be a lot of wasted space. On the whole the breakfast was good however the buffet serving area was too small causing congestion and the food was a little cold at times however it was plentiful and a good start to the day.
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Very Good
Jamie
Exceptional
Good Tags
We were able to check in early to rest up before our event. It was clean, comfortable, and had everything we needed. The staff was very helpful and kind. We liked that there is on property parking. The beds are so comfy.
Bad Tags
Wish there would have been vending for soft drinks at least. We could have used some cokes late, after the concert. We were able to get pop with our late night pizza delivery. Problem solved!
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jennifer
Wonderful property! Very clean with...
Good Tags
The size of the rooms was absolutely amazing. Property was very clean and comfortable. Food court was wonderful. Staff was extremely friendly and helpful. Perfect location for our concert.
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Isabella
This hotel was a convenient,...
Good Tags
The vicinity to the United Center, the option for paid parking on the premise, free breakfast, and the beautiful architecture on the outside.
Bad Tags
The price was extremely steep, the room was extremely small, the room was not decorated at all and was very bland when I expected it to resemble the outside or the lobby, and breakfast ended at 9 which seems very early.
Stay Details
Date Of Stay: October, 2022
Trip Type: with friends
Reviews Rating: Very Good
Owen
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Very Good
Brad
Superb
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Piper
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Breanna
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
H
Superb
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Simpson
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: group
Reviews Rating: Exceptional
Hannah
Not really worth the price...
Good Tags
The building itself was beautiful and easy to find. It was within walking distance to the united center which my friends and i were going to to see a concert.
Bad Tags
When we got to our hotel room there was no toilet paper and we had to go get it ourselves. Then later we realized we didn’t have any blankets for the pull out couch and when we called down for some they said we had to go down and grab them ourselves. In the morning we were going to make coffee but there was an old coffee pod in the pot for who knows how long.
Stay Details
Date Of Stay: October, 2022
Trip Type: group
Reviews Rating: Pleasant
Ison
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Frenchy
Exceptional
Good Tags
the location and architecture
Bad Tags
cost was pretty high
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Melissa
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Stacey
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Myra
Superb
Stay Details
Date Of Stay: October, 2022
Trip Type: group
Reviews Rating: Wonderful
Katherine
Would not return, absolutely no...
Good Tags
The property was convenient to get to
Bad Tags
There was a small parking lot that was “full” even though there were never more than 10 cars parked there. The front desk staff said we had to park in a hospital parking lot because there was no valet.
Stay Details
Date Of Stay: October, 2022
Trip Type: with friends
Reviews Rating: Disappointing
Mousa
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: with friends
Reviews Rating: Very Good
Tia
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Rob
Superb
Stay Details
Date Of Stay: October, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Anonymous
not worth the price, location...
Good Tags
it was a nice style room just very dirty
Bad Tags
not that close to united as it says. extremely dirty, microwave and fridge full of grime and old food, lucky charms on floor, very dusty. and very loud. you could hear banging from the pipes while in the bathroom. the parking garage was far away and $30/day. They don’t have a drive up area like most hotels, and the staff was unfriendly, no greeting.
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Fair
Mayra
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jonathon
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Chris
Superb
Good Tags
location
Bad Tags
cleanliness
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Dixon
Wonderful Experience
Good Tags
Hotel was clean and beautiful. Quiet in the halls and decent area.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Taylor
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Marina
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Susanne
Excellent location and excellent service
Good Tags
The location was perfect for the event we came for with an excellent location for easy access to both the blue lone and pink line. The staff was very helpful and accommodating. The food hall was excellent with a wide variety to choose from so dinner was always easy.
Bad Tags
A tad pricey but expected that to be so for a festival weekend.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Gabrielle
Exceptional
Good Tags
super helpful with parking and getting settled
Bad Tags
breakfast in the morning was super busy & milk was spoiled
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Ronald
Nice hotel. good distance from...
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Romero
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Exceptional
Angela
Good
Good Tags
Room was comfortable and clean
Bad Tags
Breakfast wasn’t great
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
Daniel
Superb
Good Tags
Great breakfast
Bad Tags
Parking was limited and expensive, but considering the limitations of the area, it was understandable.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Kristy
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Exceptional
Christin
Pleasant
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Pleasant
Roney
Exceptional
Good Tags
We checked in to the room super early. The hotel met all f our expectations. Staff was super friendly and were very fast. I wish we could have stayed longer me and my friend. Also the hotel felt very safe as after a certain hour, you needed your room key to get in. Even the elevator is key secured. Very nice and clean hotel.
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Exceptional
Yvonne
Great location for United Center
Good Tags
It’s in an old building but it’s newly refurbished! The rooms are huge and all the appliances are modern. The staff were really nice and helpful -/ well. I had a great view of the city and breakfast was pretty standard but good. I stayed here because of its proximity to the United Center and the location was perfect! It seemed like most of the hotel were going to the concert so even though the neighborhood isn’t the nicest to walk around at night there were so many people I felt safe as a woman on my own. I probably wouldn’t wander around on any other night though. It’s close to the train which will take you into the city and even all the way to the airport! It’s not the most central location for sightseeing but if you’re heading to the united center it’s worth it for sure!
Bad Tags
Because of the show at the United Center was sold out the rooms were really expensive. I decided it was worth it for safety and convenience but if it weren’t for that I don’t think it would have been worth the price. Book early if you’re planning to stay for a show.
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Ryan
Very good
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Very Good
Tjandra
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Josip
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Rebecca
Rude night check in staff...
Good Tags
The night staff that I encounter when checking in were rude, unfriendly and unhelpful.
Bad Tags
Parking was a problem. I was told I had to remove my care from the parking lot on check out day by 3 pm, however, I had a scheduled activity during that time and needed parking until 5:00 pm, so it was a real hassle to return to move my car to a different parking and then return to the activity etc. Definitely a real problem with this hotel. Never had this type of problem before!
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Fair
Ramon
If back in Chicago ,...
Good Tags
Only offered pork as a meat option. Was really clean area . Attendant did offer to make some potatoes that was awesome
Bad Tags
Could have offered another option as far as the meat went. Turkey eg. Eggs were awesome The attendant did offer to make some potatoes . that was awesome.
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Katja
Great location, comfortable rooms, excellent...
Good Tags
Breakfast was excellent and varied. Room was quite comfortable and clean. The entire hotel was beautiful.
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Exceptional
Jesus
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Fowler
Overall I would recommend this...
Good Tags
The history of the building is fascinating
Bad Tags
The shower could’ve had more water pressure
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Janice
Exceptional
Good Tags
Alejandro and Natalie was Awesome, very pleasant. When I first arrived I met Alejandro he made me feel right at home. Thanks Alejandro and Natalie
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Dolores
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Judit
Beautiful studio at a convenient...
Good Tags
The hot buffet breakfast was welcome. It was really good. The location of the hotel is perfect, not too far from downtown and easily accessible between two different subway lines.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Suzan
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Marek
Nice hotel, a bit further...
Good Tags
This is a nicely renovated hotel, located in a quiet area, though a bit further from downtown Chicago. Walking downtown takes over an hour and is also not the most pleasant walk. But the hotel, the breakfast and the staff was good.
Bad Tags
I was unlucky that for 2 of the 3 nights I have spent at the hotel, I had neighbours that were partying very loudly all night long. Despite multiple calls to the front desk and despite the staff trying to calm down my neighbours, this would only last a couple of minutes before it was back to what it was before intervening. So, I didn't get any sleep. I don't think this is all on insulation, but also on the type of guests the hotel could be receiving. It was a pity as it was otherwise all good.
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Jerry
It was OK.
Good Tags
The breakfast was better than expected.
Bad Tags
The room could’ve been cleaner.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Good
Colette
Good
Bad Tags
Really nothing open in their market restaurant
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Crystal
Exceptional
Good Tags
Everything about this hotel
Stay Details
Date Of Stay: August, 2022
Trip Type: group
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Shaffer
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Susan
Ideal location to walk to...
Good Tags
Ideal location for United Center and train for airport/town centre
Bad Tags
The room had not been cleaned properly as the bin had not been emptied under the sink and we could not get water from the kitchen sink. The coffee made in the machine was disgusting.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Ling
okay
Good Tags
clean
Bad Tags
no pool
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Chamberlin
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Katie
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Anna
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Jason
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Miguel
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Nathaniel
Wonderful Historical Building outside of...
Good Tags
incredibly clean and has a cool history as the old Cook County Hospital
Bad Tags
Its in an ok location, but it is not really walking distance to anywhere, so Uber is kind of a must
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Halley
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Kiandrea
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Wonderful
Jing
It was okay, i expected...
Good Tags
the staff was helpful. i did not like the room on the 8th floor(the lower bottom of the window was even taller than me, it felt like prison/mental hospital style, no view), so I called the front desk and they quickly helped me changed the room to 5th with much bigger window. the gym was nice, building looks nice outside. located in a quiet and safe area.
Bad Tags
okay I did not know this used to be hospital when I booked it. Hyatt repurposed it into a hotel but the hallway is still very hospital like and the shower really sucks. the shower’s water pressure was pathetic, the shower head also leaks non stop. AC very very loud so I just turned it off to fall asleep.
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Shawnee
Exceptional
Good Tags
I loved the location, room/cleanliness and elegance of the hotel, restaurant/bar and staff was engaging with the guest. However, housekeeping could be a little bit more thorough with cleaning; found a pair of used socks near the headboard. Otherwise, I look forward to staying here again, learning more about the history of this place and would recommend. The female breakfast hostess during the weekend July 15-18, 2022 was very pleasant and kept the entire area well maintained.
Bad Tags
The breakfast during the week was great but could use more variety of protein. And the weekend breakfast sandwiches wasn't so appealing/tasty. The breakfast bar needs a new toaster and would suggest adding a toaster oven.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Katyene
Good
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Good
Louise
Good but for the breakfast
Good Tags
Clean, tidy and value for money
Bad Tags
Breakfast
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Very Good
Tina
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Ashley
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Anonymous
location and historical building plus...
Good Tags
historical building good looking location excellent staff breakfast
Bad Tags
nothing
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Timothy
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Very Good
Pairoa
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Wonderful
Dewayne
I will not go back...
Bad Tags
Some of the front desk staff was very rude and not understanding of the issues the room was having
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Disappointing
Meera
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Tyra
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sharoni
Room being switched ruined my...
Bad Tags
I didn't like that my room type was switched before I got there to what they considered a "upgrade" however it wasn't a upgrade to me. It was a handicap accessible room which had a tub. When I originally booked my room I picked the type of room I wanted which was a regular room with a shower. I don't like hotel tubs thats why I booked the room I wanted in the begin. Then to be have my room switched and then they couldn't switch it back because they were book. I was extremely upset! No compensation, no apology, nothing! I was extremely disappointed.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Sarah
Very good
Good Tags
Breakfast was good. Need more toasters and food availability. More choices were available later in the breakfast hours than beginning.
Bad Tags
No pool
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Tausif
Very poor
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Poor
Sayers
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Robert
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Very Good
Lynze
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: with friends
Reviews Rating: Wonderful
Erik
Pleasant
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Miranda
Good
Good Tags
The cleanliness of the hotel and room
Bad Tags
The breakfast
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Kerrie
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Sarah
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Exceptional
Shailesh
Pleasant
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Pleasant
Christina
It served its purpose
Good Tags
Breakfast was meager. There was no other protein beside eggs. Paper plates. It was ok and served it’s purpose but I’ve had much better breakfast experiences at other hotels.
Bad Tags
The rooms had no USB ports.
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Good
Elsa
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Francia
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Geraldine
Very good
Stay Details
Date Of Stay: July, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Harless
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Michael
Superb
Good Tags
Nice room. Clean.
Bad Tags
We could hear sounds from the hallway. Breakfast was nothing to brag about. Not cheap.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Kenneth
Exceptional
Good Tags
Close distance to United Center
Stay Details
Date Of Stay: July, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Hendren
Na
Good Tags
The location of the hotel
Bad Tags
Cleanliness. They need to clean it little more
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Lara
Beautiful hotel located close to...
Good Tags
great location
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Miles
Good
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Dylan
Best hotel in Chicago
Good Tags
I had an absolutely spacious room on the top floor. Direct look into the city and at the United Center. Had a full kitchen, with pots and pans, living space, bathroom, and bed!
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Marshall
$200+ a night on a...
Bad Tags
$200+ on a dirty room with "Solutions" to issues making everything worse. Showed up to a dirty room. Had to cancel our Uber to dinner(after traveling, jet lagged, and last meal 10+ hours ago) having to pay the full price of the trip. So they could move us(against our will) to a "cleaner" upgraded room... The "Upgrade" was smaller and just as dirty as the previous room, but now it also came with a toilet that constantly ran water and wouldn't flush and a ceiling vent that sounded like a jet engine taking off. Sleepless jet lagged night later they finally fixed the vent, but never fixed the toilet. They couldn't move us back to the room type we booked and paid for, bc they already gave it away to someone else... Both rooms had hair on the toilet seats, on the bed, under the covers, and on the back sides of the pillows. dirty floors, and the first rooms trash was not emptied. Manger was informed of all the issues, but i ended up giving up bc every time i asked for help it made the situation worse.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Poor
Daniel
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Kimberly
We had a great stay!
Good Tags
Good location if you like a less crowded area. We had to uber to downtown for attractions but we really enjoyed our stay here. The rooms were very clean. The staff was very friendly. The history behind the hotel is interesting.
Bad Tags
Everything was great. I can't think of one thing I didn't like.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Marsha
Very good
Good Tags
Location
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Briana
Exceptional
Good Tags
The hotel is in a good part of downtown. Literally a few minutes from everywhere! The hotels were very clean and the beds were comfortable. I feel asleep instantly. My son enjoyed the sofa bed and the view from the hotel room. It was a great experience.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: with friends
Reviews Rating: Very Good
Feliciano
Prefect and great hotel
Good Tags
I loved the ample room that I had in my room with all the amenities that I needed. The refrigerator & micro-wave made the stay even more pleasant. The room maids were very careful providing towels and tooth paste that I forgot. They also provided directions to good places to eat and stores to go and buy finger food. Overall this was a great hotel and I recommend it highly.
Bad Tags
There was nothing that I did not like. The weather was hot and that always annoys me, but it is what it is.
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Rico
Location was great, parking was...
Good Tags
Slept in, didn't try it.
Bad Tags
N/a
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Tayia
Exceptional
Good Tags
I was close to the music festival we went to, only a 40 minute walk to douglas park. Close to some food places and had food inside the hotel, clean facilities, private, and staff was really friendly. Parking was also available on site for 20 a night which was nice.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jennifer
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: with friends
Reviews Rating: Very Good
Gonzalez
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Maddie
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Exceptional
Mynameaiden_
Pleasant
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Pleasant
Lucy
Good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Good
Guzman
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Sidney
Overall was good and enjoyable;...
Good Tags
I liked how spacious the property is so it helps keep it quiet.
Bad Tags
I didn’t like house keeping continuously knocking on our door… someone should’ve said there’s people in there most likely sleeping… I put the card thing on the door for that exact purpose
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Good
Jasilyn
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Good
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Good
Gonzalez
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Very Good
Martin
Very good
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
William
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Mayra
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Katie
Bad
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Morgan
Exceptional
Good Tags
Room was amazing! Friendly and helpful staff! Perfect location and parking for our weekend downtown trip!
Bad Tags
Breakfast options were limited.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Janchiv
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Jordan
my stay was wonderful
Good Tags
cleanliness
Bad Tags
N/A
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Lori
I was on Vacation and...
Good Tags
great
Stay Details
Date Of Stay: June, 2022
Trip Type: group
Reviews Rating: Good
Leon
Excellent!
Good Tags
Everything was excellent
Bad Tags
Better scrambled eggs on the breakfast buffet
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Exceptional
Cristina
great, comfortable, incredible,
Good Tags
the location was great, although it was not in the downtown is quite easy to arrive it by subway, whose station is less than 100 m of the hote entrance or less than 50 m of two buses stop. the rooms are wide, confortable and for me is positive to get coffee in the room
Bad Tags
i think dispite the cleaness was not carried out every day because of the Covid 19 measurements, and also for environmental issues in which i agree, i would have like more attention about what i could need, for example after the third day i could recommend staff ask me if i need something such as shampoo or coffee as the suppliers are run out after this time. I need food gluten free as i am allergic to gluten, and although the hotel offer this kind of products they were quite limited in the breakfast
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Deirdre
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Brown
Disappointing
Good Tags
Bed was very comfortable
Bad Tags
Early check in not honored even though they weren't sold out. No accommodations made to let me in my room earlier or make me comfortable. Business center was just one computer and a broken printer. There were lots of outlets to plug into but the chairs to sit in were abysmal. I finally found a moderately comfortable spot on the second floor. Breakfast is a joke. You can get better breakfast at a gas station. I expect more from a Hyatt property.
Stay Details
Date Of Stay: May, 2022
Trip Type: review category business travellers
Reviews Rating: Disappointing
Wheeler
Much too expensive for the...
Good Tags
it is a beautiful hotel and it is in a great location.
Bad Tags
the dining facilities were all unavailable, without being notified prior to arrival. Also room service had to be explicitly requested , and room service was disallowed.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Disappointing
Kronforst
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Edward
Meh would never be back
Good Tags
lovely looking property. shame about the mess and broken AC
Bad Tags
urine behind the toilet bathroom was not cleaned properly. AC unit broken nothing they could do but tell us to put up with it. definitely not worth the price you pay.
Stay Details
Date Of Stay: May, 2022
Trip Type: with friends
Reviews Rating: Poor
Anonymous
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
De
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: group
Reviews Rating: Exceptional
Danielle
Clean and cozy but not...
Good Tags
Getting an upgrade for $20 was amazing.
Bad Tags
No parking and terrible parking options. And the breakfast was terrible and the shower heads are not women friendly. I had to become a contortionist just to wash a certain part of my body and I’m Skinny. So multiple women struggle with that shower head. Women may not complain but we’ve all noticed and struggled.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Good
Troy
Exceptional
Good Tags
close to united center, great staff
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
NOTHING BUT PHENOMENAL STAFF AND...
Good Tags
location, view,historic, exquisite beauty ⭐️⭐️⭐️⭐️⭐️
Bad Tags
one flaw, the vent in the bathroom ceiling need dusted daily….not dusted
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Kaelynn
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Lamar
Pleasant
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Susana
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: with friends
Reviews Rating: Very Good
John
Enjoyable & helpful
Good Tags
The professionalism of the staff. They were eager to help , my first hotel had been dishonest about the room . When I contacted Hyatt place late on Saturday night they helped immediately and made our experience great!
Bad Tags
N/A
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jpc226
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Barbara
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Laura
Exceptional
Good Tags
The staff was very friendly and the breakfast was amazing!! Will definitely stay here again!
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Robert
Good
Bad Tags
shower water pressure very poor, otherwise very nice
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Good
Michele
Great property and staff!
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Twannee
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Billie
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: group
Reviews Rating: Exceptional
Ruth
We absolutely loved it, and...
Good Tags
beautifully renovated
Bad Tags
I liked everything about the property.
Stay Details
Date Of Stay: February, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Brian
Passable
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Fair
Katlin
Exceptional
Good Tags
very clean big beautiful rooms
Stay Details
Date Of Stay: January, 2022
Trip Type: group
Reviews Rating: Exceptional
Angelina
beautiful view and stay
Good Tags
everything was nice
Bad Tags
it wasn’t anything that I did not like
Stay Details
Date Of Stay: January, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Herbert
Beautiful , clean hotel but...
Good Tags
Continental breakfast was exceptional and the hotel is beautiful.
Bad Tags
There wasn't enough parking for guest. We were told by the front desk that they only have 80 parking spaces for 210 guests. We were told to park in a garage down the street and the cost was $30 a night. Felt uncomfortable walking with my daughter and 2 teenage girls to the garage and back to the hotel.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Toni
We will definitely stay again.
Good Tags
Loved the location to the united center.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Cedriana
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Teresa
perfect stay for my family...
Good Tags
the location was perfect and everything was amazing the food court being there was a nice touch. breakfast in the morning was amazing
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Julia
Exceptional
Good Tags
security
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Chad
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Michael
can't wait to come back
Good Tags
very cool retro fitted to an amazing high end hotel.
Bad Tags
zero
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Doug
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Sheila
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: group
Reviews Rating: Exceptional
Retelski
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Kelsey
Good
Good Tags
Great location, close to the United Center!
Bad Tags
Breakfast was a let down. We were expecting more options that weren't prepackaged.
Stay Details
Date Of Stay: November, 2021
Trip Type: group
Reviews Rating: Good
Yuvi
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Patricia
First time at location and...
Good Tags
Location was fine. Clean. And very quiet.
Bad Tags
No communication of staff. Breakfast was not filling. Phone in room didn't work.
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Fair
Jose
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Jonah
Exceptional
Bad Tags
Parking
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Welchsm
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: group
Reviews Rating: Wonderful
Samantha
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: group
Reviews Rating: Exceptional
Megan
Great hotel with many amenities
Good Tags
I really liked the location. It was in a safe area and I felt comfortable walking to and from where we parked. My purpose was to go to Riot Fest and Hyatt was located less than 15 mins away from the park where the festival was being held. Hyatt had a food court in the hotel which was great since there were not many restaurants in walking distance. The breakfast was good for a continental breakfast. There were a lot of options, but you do have to get there earlier to get the most variety. I did not ask any of the staff if they had what I was looking for in the kitchen. There were many parking options around the hotel that were actually quite affordable.
Bad Tags
I would have preferred more restaurants in walking distance and the hotel's parking lot was sold out so I had to resort to surrounding parking lots. I knew where I was staying though so the lack of restaurants was expected and I found a garage that was less than 5 minutes away from hotel, secure, and $5 parking Saturday and Sunday which ended up saving me $50 since it costs $30 a day no matter the day at the hotel. I do think parking should be free at the hotel.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Ira
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Triston
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: with friends
Reviews Rating: Very Good
Anonymous
Pleasant
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Blanca
It was a nice stay,...
Good Tags
The breakfast was good, although the dining room wasn't open. I liked the options.
Bad Tags
The dining room was not available for breakfast. I hope next time it is.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Bard
Good
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Good
Muhammad
Good
Good Tags
Room was clean and received fresh towels daily upon request
Bad Tags
No housekeeping available
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Carmela
Disappointing
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Disappointing
Jt
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
James
Very good
Good Tags
It was a cool building. The rooms were very quiet.
Bad Tags
Breakfast choices were limited and there was no parking available on the property. We checked in about 5 p.
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Very Good
Vasha
Good
Good Tags
The gentleman who checked me in was the highlight of my quick trip. He was courteous and accommodating.
Bad Tags
The room wasn't that clean and tub needed upgrading. The hotel provided no water for guests.
Stay Details
Date Of Stay: June, 2021
Trip Type: review category business travellers
Reviews Rating: Good
Tinyia
Pleasant
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Elizabeth
Tell your guests about the...
Good Tags
I did like the cleanliness, the beds slept well. I would have given this Hyatt a better rating but the breakfast made me not do it.
Bad Tags
I thought the breakfast was an insult to any human. I would not give it to a stray dog. They told me we would get a hot breakfast. What we got that was hot were the cheapest French toast sticks they could find. It looked like everyone in the hotel had to buy them some breakfast to eat. It was horrible! The juice was ok, Cheap yogurt but I could deal with that even, no water. Also parking wasn't available in the parking lot due to some event. I felt cheated for two days of breakfast that I didn't eat the first morning and didn't bother the second morning. We ate breakfast after we checked out. No laundry bags for dirty clothes that you changed after showering.
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Good
Maria
Amazing hotel
Good Tags
I was really impressed, the hotel is super cool , everything is new! Super huge place ( I’m from NY , we don’t have much space here
Stay Details
Date Of Stay: February, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Nazario
Very good
Stay Details
Date Of Stay: February, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Lavaris
Exceptional
Stay Details
Date Of Stay: January, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Kosim
Passable
Good Tags
2 queen size bed
Bad Tags
No slippers and bathrobes , staff wasn’t so friendly and welcoming.
Stay Details
Date Of Stay: December, 2020
Trip Type: review category business travellers
Reviews Rating: Fair
Allan
Superb
Good Tags
The view was amazing
Bad Tags
Nothing
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Allan
Exceptional
Good Tags
My stay was phenomenal
Bad Tags
Nothing
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Ewen
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Very Good
Kevin
Awesome Hotel
Good Tags
Hotel was beautifully decorated. The beds were comfortable and room was clean. There are several restaurants on the first floor.
Bad Tags
There is no parking. You have to park on the street and parking is $2 per hour.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Michael
Superb
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Mf perfect
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Francisco
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Temeka
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: group
Reviews Rating: Exceptional
D_bo_d
Exceptional
Good Tags
It was great
Bad Tags
There was no shade for the circle window , if they put a shade right there it would be great
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Lauryn
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Sharai
Great experience !! Loved it!!...
Good Tags
Everything !! The stay was great !! Staff was awesome, room was clean, food Court food amazing !! Definitely staying again!!
Bad Tags
They don’t have their own parking !! You have to park in hospital parking lot! Weekdays parking is $30 a day !!
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Robin
very nice will stay again
Good Tags
Super clean nice big rooms
Bad Tags
parking
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Isaac
Very good
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Very Good
Dan
Construction complete,lack of COVID, parking...
Good Tags
“Hot” breakfast only had 1 item of 4 that was hot. But did appreciate it. Location was good. Manager was excellent. Wide hallways! Studio room with small kitchen nice. First people to stay in room!
Bad Tags
Lack of hotel Specific Parking was a problem. Brown bag breakfast less than ideal. The food court lacked a straight up American food option. Two of food courts didn’t have someone working!
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Good
Ashley
Pleasant
Stay Details
Date Of Stay: August, 2020
Trip Type: review category business travellers
Reviews Rating: Pleasant
Anonymous
Passable
Good Tags
The hotel is great, supplied breakfast was not good and the bathroom shower had less pressure than the bathroom sink. There is no free parking as mentioned in the description. $30 per night in parking garage.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Fair