Reviews

Authentic Guest Reviews Holiday Inn Express Stony Brook

Total Traveler Rating

Total Traveler Rating
3/5


Based on 15 Reviews
Verified Hotel Guest
Good Tags
Ran extremely well and was very clean
Bad Tags
No
Stay Details
Date Of Stay: April, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Nothing
Bad Tags
The carpets in the hallways were not vacuumed during stay. No working hot water in room. Thermostat had dead battery. Staff was rude and disinterested in client stay.
Stay Details
Date Of Stay: February, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Nothing
Bad Tags
The staff runs this location like a motel with the same indifference and rudeness you would expect from a cheap motel. Will be required to submit to photo. Most of the rooms do not have working microwaves manufactured in the late 2000s. Noisy.
Stay Details
Date Of Stay: January, 2021
Trip Type: Business Traveler
Reviews Rating: Very Poor
Clint
Good Tags
The location was great
Bad Tags
It smelled like weed 5 of the 10 days I stayed. I got charged a $100 deposit every single night. The doors are sprung way too tight so every time someone leaves a room or goes through the stairwell door. The floor shakes like a bomb exploded.
Stay Details
Date Of Stay: January, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Convenient location, helpful staff
Bad Tags
No
Stay Details
Date Of Stay: December, 2020
Trip Type:
Reviews Rating: Exceptional
Erlie
Good Tags
It's was so quiet and clean
Bad Tags
Nothing
Stay Details
Date Of Stay: November, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Denise
Good Tags
Centrally located close to stores and businesses
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Location
Bad Tags
Will make a copy of your driver license but does not say what it will do with it or how long copy will kept. Mold in bathroom; inaccurate information provided by staff on security deposit information. poorly maintained.
Stay Details
Date Of Stay: October, 2020
Trip Type: Business Traveler
Reviews Rating: Very Poor
Charles
Good Tags
It was very clean
Bad Tags
you get what you pay for.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
It was very clean!
Bad Tags
not at all
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Margaret A
Bad Tags
No breakfast due to Covid but also not enough coffee supplies in room
Stay Details
Date Of Stay: July, 2020
Trip Type: Senior Traveler
Reviews Rating: Very Good
Shiqin
Good Tags
The location was convenient for us. It was very clean.
Bad Tags
The coffee maker in the room was not working, the alarm was beeping. The fitness room was closed for the COVID-19.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Modern styles room
Bad Tags
The hotel staff are not well trained. The hotel staff issued room keys to two different individuals for the same room within a hour of check in. Both guests needed assistance but staff did not offer service recovery or any form of professionalism
Stay Details
Date Of Stay: May, 2020
Trip Type: Business Traveler
Reviews Rating: Very Poor
Philip
Good Tags
Overall the place was very nice. lots of extrs in the rooms them self.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Bad Tags
Unable to sleep in peace due to loud alarm Blaring and fire Evacuation in the cold.
Stay Details
Date Of Stay: November, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good