Reviews

Authentic Guest Reviews Comfort Inn Bwi Airport

Total Traveler Rating

Total Traveler Rating
1/5


Based on 29 Reviews
Richard
Good Tags
Nothing
Bad Tags
Hotel is in need of a major refurbishment, bathroom was terrible, saw fleas and cockroaches at coffee machine.
Stay Details
Date Of Stay: August, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
women checking us in was very pleasant, convenient to restaurants...
Bad Tags
old, not updated, faucet in bathroom falling off sink, curtain rod coming off wall on one end, wpuld not stay there again if it was free...
Stay Details
Date Of Stay: August, 2021
Trip Type: Traveling as Couple
Reviews Rating: Fair
Barbara
Good Tags
Everyone was nice.
Stay Details
Date Of Stay: August, 2021
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Staff was EXCELLENT. But there was no breakfasts nor the other amenities mentioned in their website. The place was decent for the price. I¿d go there again especially because of their friendliness.
Bad Tags
No breakfast was ever provided. Some of the drawers in my room were crooked and the bathroom door was choppy looking. But the staff were all fantastic people.
Stay Details
Date Of Stay: June, 2021
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Gary
Good Tags
The staff
Bad Tags
Run down,not a lot of effort to clean rooms
Stay Details
Date Of Stay: April, 2021
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Jean M
Good Tags
Absolutely nothing!
Bad Tags
The lady at the desk was rather rude. I do not even know if there was a breakfast included or not. When I asked for a room on first floor, her comment to me was, there¿s an elevator right over there. I wonder if she had any training for the job. Have pic
Stay Details
Date Of Stay: March, 2021
Trip Type:
Reviews Rating: Poor
Robert
Good Tags
Dirty nasty place. No masks used by staff. Never again. No ice also.
Stay Details
Date Of Stay: October, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
This trip was for my husband and he checked out within 10 minutes due to the filthy and unsafe conditions.
Bad Tags
Yes, safety and cleanliness were major concerns. My husband checked out immediately and cancelled the reservation for both nights.
Stay Details
Date Of Stay: August, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
The location was what was expected
Bad Tags
Breakfast was advertised. But, no breakfast. The site needs to be updated and the price needs to be reflected to reduced amenities. No Pool, No housekeeping, No Breakfast.
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Zugey
Good Tags
Nothing. It was horrible.
Bad Tags
The front desk agent was somewhat friendly but not very accommodating. The lobby was filthy, there was trash in the elevator. The room had a weird odor, the carpet was badly stained and there were roaches on the walls. I was thoroughly disgusted.
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
William
Good Tags
Didn’t like anything rooms were aweful a Nd ended up canceling the stay and going else where.
Bad Tags
Messed up my reservation then the rooms weren’t very clean and the staff and other guests were very rude
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Absolutely nkthing
Bad Tags
The hotel from the lobby to the elevators to the windows in the hallway and the garbage and smells to the room being barely clean. I’m so lucky that I brought Clorox wipes with me to sanitize the room because the entire place was DISGUSTING
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
:(
Bad Tags
rundown rooms, dirty, appliances didn't work
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
Absolutely nothing !
Bad Tags
The hotel was filthy. The guest were smoking pot.. At arrival they were cleaning trash bins in the front entrance. The smell was horrible. The carpet was soiled with so much dirt. The rooms were so filthy the sheets and pillow cases stank and were
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Poor
William
Good Tags
Nothing
Bad Tags
Yes it stunk of marijuana and I had to explain to my boys what that smell was
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Tavon
Bad Tags
First we received a key to a room that had someone in it already.then we received a key to a room with a wet floor because the c was leaking badly.toilet was not clean had hair and particles headboard looked like it had been shot several times
Stay Details
Date Of Stay: May, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Gary
Good Tags
The overall experience was excellent
Stay Details
Date Of Stay: May, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Kierra
Good Tags
Absolutely NOTHING! to like about this hotel not even the location
Bad Tags
Where do i start? Filthy, dirty and not safe for women or men for that matter.
Stay Details
Date Of Stay: May, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
My refund
Bad Tags
Filthy staff boarded elevator with trash in a cart marked linen only Junkies in the lobby Crackheads booking dates right in front of dedk
Stay Details
Date Of Stay: May, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Anthony
Good Tags
Price
Bad Tags
Very dangerous place. Dirty.
Stay Details
Date Of Stay: May, 2020
Trip Type: Business Traveler
Reviews Rating: Very Poor
Renee
Good Tags
Nothing
Bad Tags
Everything.
Stay Details
Date Of Stay: April, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Felicia
Good Tags
Nothing ... This hotel is located is the worse part of town ever, the room had a smell and was dirty .. there were drug users all over and I booked Several days and the hotel did not provide me with towels I had to buy clean ones
Bad Tags
I did not anything about the hotel
Stay Details
Date Of Stay: April, 2020
Trip Type: Business Traveler
Reviews Rating: Very Poor
Mary
Good Tags
I didn’t stay I got a refund .... it was dirty
Bad Tags
It was dirty I didn’t stay they was fussing as soon I walk in the door
Stay Details
Date Of Stay: April, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Tanesha
Good Tags
Didn’t like it at all
Bad Tags
The front desk
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
The only thing was the breakfast
Bad Tags
The rooms weren't up to standards. One room had a hole in the wall, the second room was too small. The 3rd room needed maintenance in the bathroom.
Stay Details
Date Of Stay: February, 2020
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Nothing. The entire hotel is outdated. The breakfast staff was sick as a dog and coughing in her hand. And there was only one elevator working. Oh and the odor in the stairwell was unbearable!
Bad Tags
The entire hotel is outdated. The parking lot was poorly lit and had trash throughout. There is only 1 elevator working. The stairways had a HORRIBLE odor. The lamp shade was falling off. The paint job was rushed. Carpet filthy. Close for remodeling!
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Molham
Good Tags
location, breakfast, parking, staff
Bad Tags
cockroach walks in the room furniture is so bad and dirty soap is very poor overall,all the hotel needs renovation
Stay Details
Date Of Stay: January, 2020
Trip Type: Business Traveler
Reviews Rating: Disappointing
Kenneth
Good Tags
Nothing
Bad Tags
Everything that was check off the room look like it was decaying very disappointed
Stay Details
Date Of Stay: December, 2019
Trip Type:
Reviews Rating: Very Poor
Casey
Good Tags
I would and will use this hotel again
Bad Tags
Location wasn't the best
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good