Reviews

Authentic Guest Reviews Borgata Hotel Casino And Spa

Total Traveler Rating

Total Traveler Rating
4/5


Based on 25 Reviews
Vincent
Good Tags
Location and vibrancy.
Bad Tags
The registration desk was the worst experience I have ever seen at a hotel of this star level. One worker stood there for a half hour and appeared to be doing nothing while the line grew. They were training new people and it was a total mess.
Stay Details
Date Of Stay: August, 2021
Trip Type: Business Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
My suite was amazing I ended up staying an extra night ¿¿¿¿
Bad Tags
No everything was perfect
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Tiffani
Good Tags
The food
Bad Tags
The accommodations was horrible.. I would not stay there again nor would I refer anyone to this hotel
Stay Details
Date Of Stay: June, 2021
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
The front desk staff was extremely accommodating with our party without hesitation. They welcomed us and started our event off perfectly.
Stay Details
Date Of Stay: June, 2021
Trip Type: Group Traveler
Reviews Rating: Exceptional
Affirminc
Good Tags
Excelled staff
Bad Tags
The sheets were dirty and what looked like stains all over the lamp
Stay Details
Date Of Stay: May, 2021
Trip Type: Traveling as Couple
Reviews Rating: Good
Patrick
Good Tags
The decor was nice
Bad Tags
A few maintenance issues
Stay Details
Date Of Stay: May, 2021
Trip Type:
Reviews Rating: Good
Svetlana
Good Tags
Clean, big and beautiful with lots of fun things to do!
Bad Tags
Everyone was very helpful and the checking in and our experience was easy and efficient.
Stay Details
Date Of Stay: April, 2021
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Always clean, classy and friendly l.
Stay Details
Date Of Stay: April, 2021
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
Rooms are very clean, modern and spacious.
Stay Details
Date Of Stay: April, 2021
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
I love that they are covid secured, the casino and indoor swimming pool was nice.
Bad Tags
When we went, they stated we were getting upgraded to the water club. When we got to the room is was not tidy. It was like it was fast cleaned. Room service food was dry and unappetizing.
Stay Details
Date Of Stay: April, 2021
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Eldeen
Good Tags
The view was great
Bad Tags
There wasnt much open to eat late at night
Stay Details
Date Of Stay: April, 2021
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Good Tags
Many restaurant options ...
Bad Tags
Not as luxurious as I expected . Carpets were worn and room wasn¿t great.
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Good
Chamika
Good Tags
The Starbucks
Bad Tags
The Borgia fell off. The hotel was extremely dirty
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Elizabeth
Good Tags
The suite was wonderful. The bathroom was so big and luxurious. Will definitely return. We had a great stay. The casino was bustling too.
Bad Tags
I never got a recipe for my room service. I have no idea what I was charged other than my credit card statement. Small issue but other people May make that a huge deal.
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Good Tags
poker tables were open
Bad Tags
the lost and found staff stole from my suitcase. im looking at your,
Stay Details
Date Of Stay: March, 2021
Trip Type: Group Traveler
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
Nothing
Bad Tags
Staff / not nearly worth the price
Stay Details
Date Of Stay: March, 2021
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Good Tags
The beautiful and clean rooms
Bad Tags
Nothing bad to say about it
Stay Details
Date Of Stay: March, 2021
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Good Tags
The view was nice.
Bad Tags
The toilet was blood stained, we called the front desk and no one ever answers the phone. I always carry disinfectant wipes and cleaned it myself. Called in room dining for hours no one ever picked up. Drove 20 minutes to Applebee¿s to find food.
Stay Details
Date Of Stay: February, 2021
Trip Type:
Reviews Rating: Poor
Melissa
Good Tags
The casino.
Bad Tags
The room was not clean, my son even found a shoe that did not belong to my family under the bed. Gross. How well can they be cleaning during a pandemic? The lamp shade was torn and the room seemed just simply dirty(room#3646).
Stay Details
Date Of Stay: January, 2021
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Good Tags
The hotel room was clean.
Bad Tags
The hidden fees!
Stay Details
Date Of Stay: November, 2020
Trip Type:
Reviews Rating: Exceptional
Nicola
Good Tags
Due to the Covid season where in , the hotel was very proactively about cleanliness, temperature checks , social Distancing . The staff was polite . The hotel Is absolutely beautiful. I would return again
Bad Tags
Requested a late check out which was complementary. Cleaning staff just entered the room without acknowledging while I was getting dressed
Stay Details
Date Of Stay: November, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Debra
Bad Tags
Not close to boardwalk off the strip.
Stay Details
Date Of Stay: November, 2020
Trip Type: Group Traveler
Reviews Rating: Exceptional
Shirley
Good Tags
Not really anything to brag about for the price paid. Visited other hotels that i would stay at next time we decide take a getaway to AC
Bad Tags
The front desk rep not very informative about amenities and didnt seem to be i interested it was out 1st time there.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Fair
Christopher
Good Tags
It’s was a beautiful place to stay.
Bad Tags
No microwave.
Stay Details
Date Of Stay: August, 2020
Trip Type: Group Traveler
Reviews Rating: Good
Robert
First I ever in Borgota, great place
Good Tags
Gambling floor and plenty of tables. Pool and hot tubs clean and easy access and free. Plenty of restaurants. $6 uber to outlet shopping.
Bad Tags
If you book through. 3rd party site like AAA, you can't get the room comped after you gamble and are limited to the lower floors at checkin. If that's what your looking for book direct.
Stay Details
Date Of Stay: March, 2017
Trip Type: Solo
Reviews Rating: Exceptional