Reviews

Authentic Guest Reviews Crystal City Marriott At Reagan National Airport

Total Traveler Rating

Total Traveler Rating
4/5


Based on 317 Reviews
Craig
Superb
Stay Details
Date Of Stay: December, 2022
Trip Type: group
Reviews Rating: Wonderful
Muhammad
Exceptional
Good Tags
Booking.com helped us to book the room for $130 that was around $300 during thanksgiving week.
Stay Details
Date Of Stay: December, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Zepherine
comfortable and relaxing but inconvenient...
Good Tags
cleanliness and modern facilities
Bad Tags
Didn’t like that there was no microwave in the room and more racks or hooks in the bathroom for towels! Didn’t like that I had to pay for parking!! Didn’t like that there was no breakfast included!!!
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Kerri-ann
perfect location to stay when...
Good Tags
close to DCA airport, airport shuttle with service twice an hour, close to metro line/metro line in the basement, clean hotel, modern rooms
Bad Tags
none
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Freddie
great location, nice rooms, affordable
Good Tags
access to metro
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Rustam
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Xinran
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
G-novv
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Lekeya
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Cathrine
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Armani
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Andrea
Exceptional
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Chiagozie
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Sergio
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Anonymous
it was very nice and...
Good Tags
it was very clean and close to downtown DC
Bad Tags
the price was a little high considering there wasn’t any breakfast or the pool
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Hannah
Superb
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Kenneth
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Good
Howard
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: group
Reviews Rating: Good
Adam
Exceptional
Good Tags
Everything
Bad Tags
No complaints
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Buus
would definitely have not stayed...
Good Tags
clean and good food
Bad Tags
The air conditioner sounded like a small jet taking off about every 15 to 20 minutes. Kept me up the entire night. Go to hotel for sleep not irritation. There are so many quite units can not understand why they installed these!
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Pleasant
Rohit
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
William
The Marriott was in the...
Good Tags
The staff was extremely friendly and professional.
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Shanta
Never Again- First Disappoint with...
Good Tags
Nice location and clean rooms
Bad Tags
Staff were not friendly They charged me for WiFi even though I’m a Bonvoy member Parking was expensive Breakfast was expensive and nasty. Food was cold by the time it got to my room and the rooms don’t have microwaves
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: with friends
Reviews Rating: Very Good
Camelia
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Diane
great value and location
Good Tags
staff very helpful. very clean and convenient to airport.
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Lizbet
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Ellis
Very good
Stay Details
Date Of Stay: August, 2022
Trip Type: with friends
Reviews Rating: Very Good
Beatty
Very Unpleaseant Stay
Good Tags
The decor was beautiful
Bad Tags
Being a 3rd party booking means I am a lower class citizen and get the leftovers of yours stays no matter when I make my reservation so what I booked for I didn't get. The room was poorly cleaned. Room supplies were not stocked and the booking system was flawed so we searched for 15 minutes to find my reservation. The AC was horribly loud. The toilet had a flap issue that I had to repair after being told no maintenance was on site until morning and no other rooms were available. I traveled 3 hours for such a horrible stay. I will not stay there or book 3rd party ever again!
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Poor
Edward
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Lucas
It was good
Good Tags
The hotel has a good restaurant
Bad Tags
Room cleanliness
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Good
Eduardo
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Wonderful
Brooke
Good
Good Tags
friendly staff
Bad Tags
the pool was closed. no mention of it at check in.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jamyra
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: group
Reviews Rating: Exceptional
Raquel
awesome
Good Tags
staff and cleanliness
Bad Tags
the pool is permanently closed
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Kevan
Great
Good Tags
Very friendly and accurate with needs I also enjoy the decor the guests are friendly everything feels good.
Bad Tags
Had a very weird experience I was getting ready to get out of the car and strange guy was trying to unlock doors nearby me so I waited and watched he looked at me folded his arms and made pointing gestures then he walked away so I armed myself then he proceeded back running towards my vehicle so I hopped out the car and went to the front of my car protecting myself and property he heard me grab my firearm and ran so I put my weapon back up and notified the front desk not sure what was done and I never heard anything back.
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Very Good
Brian
overall it was a great...
Good Tags
staff is great
Bad Tags
construction
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Steven
My trip
Good Tags
Location, security, ease of access to the DMV area.
Bad Tags
New construction, but good growth is welcomed. Closed pool but understandable Need a little jazz, or better audio.
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Nathaniel
overall great stay. Nice area...
Good Tags
overall presence. Great location .
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Brandon
Bad
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Bailey
Very welcoming.
Good Tags
Crystal i think her name was. She was very nice and sweet. She checked me in.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Good
Deirick
wonderful!!
Good Tags
location and cleanliness
Bad Tags
nothing
Stay Details
Date Of Stay: May, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Amesha
i loved it
Good Tags
clean
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
A
Good Location - Average Service
Good Tags
location near everything in DC
Bad Tags
cleanliness of room was not satisfactory housekeeping needs prior scheduling, I scheduled and they didn’t show up the bookings says room for a family of 5, but I needed extra bed and had to pay for it so that the kids can sleep comfortably
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Good
Parissa
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Latia
Very Satisfying
Good Tags
I loved the room,everything about the hotel is excellent
Bad Tags
I Think that the rooms could be bigger and do buffet for breakfast
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Johnston
Clean and convenient.
Good Tags
Parking was secure, rooms were extremely clean and staff were very helpful and kind. Conveniently connected directly to the metro.
Stay Details
Date Of Stay: April, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Christopher
ok recommend it
Good Tags
clean and great location
Bad Tags
the food. breakfast was awesome but dinner menu needs a little work
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Mitiku
it was nice place I...
Good Tags
The place is convenient for all transportation and other and the property has a nice view close to the downtown and airport. The property is big the employee-friendly, the room is clean and neat
Bad Tags
noting
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Daniel
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Megan
Mediocre
Good Tags
I thought the pool area was very dirty the rooms were OK they have strict rules in the parking it’s expensive
Bad Tags
Pricing should match with what you’re getting more
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Virginia
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Elyse
Very good
Good Tags
I loved the convenience of being connected to the crystal city shops and metro. I booked this hotel in confusion and was happily surprised with the result.
Bad Tags
Some issues with our meal at breakfast but no worries
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Christopher
Crystal City is a good...
Good Tags
It was in a good location, easy access to Metro / dinning / Washington DC.
Bad Tags
Felt like a bait and switch on booking accommodations, and parking.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Poor
Sarai
Don't waste you money here!
Good Tags
The only thing we liked was that it is in a good location. Within walking distance to alot of restaurants. Short driving distance to washington attractions.
Bad Tags
Dont book here. Over priced!! We booked this hotel because of the indoor pool and breakfast. We have 3 kids and we were excited to be able to enjoy the inpool. We asked prior to booking if breakfast was included with our stay, we received a message confirming that it was. When I checked in, the guy had terrible customer service. He only asked for my license and my credit card and slide my card to pay! He didn't even mention how much I was paying. After I asked to please give me the total price for my stay, he gave me the total and said "by the way, breakfast is only included for 2 people" (we were 5 total!) If you want to purchase their breakfast buffet it'll cost you $21( for eggs, toast, bacon, cereal and fruit) We weren't able to enjoy the pool. They only allow 30 people per 2 hour slots (the hotel is huge!) Every slot was booked. BTW, You cannot book prior to checking in. And you can only reserve once daily. You pay for parking daily ($35). So don't waste you money here. NOT worth it.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Serena
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Gabriela
stressful
Good Tags
clean room and comfortable bed
Bad Tags
I did a reset for 5 people and when we arrived there was not enough bed for everyone to sleep comfortably. I had to ask at reception for an extra bed and they still want to charge for it, since I already booked for 5 people and I wouldn't pay more for it. I also booked with breakfast included, but when I went to the restaurant, they told us that only 2 people could have breakfast, which is an outrage, because I paid extra for everyone to have breakfast. This information about coffee for 2 people is nowhere and about the extra bed for the fifth person is also not. This hotel needs to review the information passed to the accommodation agencies as soon as possible because the stress I went through so I don't want anyone to go through. In the end, they put an extra bed for free and I had to call Booking.com to get a refund for breakfast because the hotel wouldn't let us use our right to have breakfast.
Stay Details
Date Of Stay: April, 2022
Trip Type: group
Reviews Rating: Poor
Amy
great location, just a couple...
Good Tags
great location, very close to Metro
Bad Tags
nothing
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Melinda
Exceptional
Good Tags
location and staff were excellent. Rooms are clean and decor is fresh.
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Latia
Exceptional
Good Tags
I think the breakfast could be better like buffet style
Bad Tags
The food
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Christina
Exceptional
Good Tags
I liked everything about our stay.
Bad Tags
Is have liked more coffee cups.
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Ricardo
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Christopher
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Estepp
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Shantaul
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Very Good
Abdullah
Bad
Good Tags
nothing
Bad Tags
everything
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Robert
Good trip overall. The airline...
Good Tags
Location was good. Some construction nearby.
Bad Tags
The construction, and I wish we could go back to daily maid service, as a default.
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Fields
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Mcintosh
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Krystal
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Amazing!
Good Tags
This is our second stay at this hotel and will forever be our go to hotel anytime we visit the area! The staff, amenities, convenience and room ALL exceptional!!
Bad Tags
Cannot think of one thing!
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Anthony
comfortable
Good Tags
the location
Bad Tags
the location and they have a pool
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Kelly
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Robin
Exceptional
Good Tags
Nice and clean
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sayed
Good
Stay Details
Date Of Stay: March, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Anonymous
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Veronica
Good
Bad Tags
I didn't like that I had to wait on staff for more than 20mins for a new key because the one we had didn't work...
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Good
Davonne
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Davonne
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
C
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: with friends
Reviews Rating: Very Good
Davonne
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Dasheika
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: group
Reviews Rating: Exceptional
Max
amazing
Good Tags
the bathroom and room sun general were amazing
Bad Tags
N/A
Stay Details
Date Of Stay: February, 2022
Trip Type: with friends
Reviews Rating: Wonderful
Zainab
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ronald
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Alyssa
Overall a wonderful restful, productive...
Good Tags
Overall facility so easy to manage and have what you need. Appreciate the friendliness of the staff and the ability to just do my thing.
Bad Tags
I know it’s an expensive area but parking is really expensive.
Stay Details
Date Of Stay: February, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Spencer
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Lee
Good
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Good
Keri
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Dallaire
Very good
Stay Details
Date Of Stay: February, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Kashawn
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Debbie
Very good
Good Tags
The staff were all amazing! Gracious and accommodating to every extent.
Bad Tags
The heating fan was loud. It was freezing outside so all night long it would come on every 30" or so. Room service had to be requested for every detail. We were there for 6 days and had to ask for coffee/creamer every day and also any garbage and towel service. Very diminished per covid restriction but it should relax and breathe again, making daily service about the customer.
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Very Good
Lee
Very good
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Bethany
Very good
Stay Details
Date Of Stay: January, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Ashley
Their breakfast was delicious! I...
Good Tags
my fiancé and I got to explore D.C. because we were of walking distance from the metro station.
Bad Tags
Their was nothing we didn’t like
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Taron
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Christina
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Yolanda
Very good
Good Tags
Staff was great. Room was great. Food was good too.
Bad Tags
The pool could have been heated. The pool room was too cold.
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Anonymous
Superb
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Tiana
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Mariah
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Chenae
Exceptional
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Jennifer
Exceptional
Good Tags
everything!
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jennifer
Great location and value!
Good Tags
Very modern decor, hard surface floor in room (no carpet), super clean, nice amenities. Great location to restaurants and shopping.
Bad Tags
There was nothing I didn’t like!
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Yohannes
Exceptional
Good Tags
okay
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Norhata
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Jessica
Very good
Bad Tags
If you have a pick-up truck, you can't park in the garage because of the clearance. It's too low.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Rontinique
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Jennifer
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Amina
Wonderful, we will stay there
Good Tags
Wonderful staff, location, and amenities
Bad Tags
$30/night for parking. Extremely limited parking in the city
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Kenneth
Will stay there again next...
Good Tags
Breakfast buffet was missing eggs, sausage. The staff made it right, but took about ten minutes to make special.
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Trisha
Superb
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Ermelinda
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Meghan
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Falandria
It was Phenomenal
Good Tags
I loved the entire hotel. The room was so clean. The pool was amazing and loved the heated pool. The check in process was great and the service was outstanding everyone was always so nice and helpful. I loved that the hotel was so close to the airport and that the hotel had their on shuttle bus to go to the airport. I also loved that the hotel was in walking distance to a lot of restaurants and other stores and there was a nice little park area nearby to sit on a nice day.
Bad Tags
There was nothing I did not like. Everything was above my expectations. I would definitely stay here again for my next visit which prayerfully will be for summer 2022
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Jeffrey
Very good
Good Tags
Large room with plenty of room.
Bad Tags
The HVAC system was loud and due to the fact they do not have carpeted floor it is a bit noisy with people walking above with hard sole shoes.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
C
Superb
Stay Details
Date Of Stay: December, 2021
Trip Type: group
Reviews Rating: Wonderful
Tiffany
Very good
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Terrie
Conveniently located hotel with friendly,...
Good Tags
Our group rate was good, including parking. Staff was excellent, friendly & helpful on all levels. Catered dinner excellent, although bar fell short. Dinner in restaurant was excellent, breakfast OK; good coffee!
Bad Tags
Handicapped accessible room ok, but bathroom was very poorly designed. Heat was noisy & ran frequently. No direct heat in bathroom & it was very cold. I liked the tile throughout, but very cold underfoot, and it was not really cold outside. Poor lighting near mirrors, & was totally inaccessible to anyone with limited mobility or in wheelchair. Impossible to keep bathroom floor dry if shower used (a curtain would help), and shower heads very poor choices & tough to use. Shampoo & soap five and a half feet from shower seat made no sense. Pillows are like bags of wet kapok - like old boating life cushions. Handicapped room was as far from elevator as physically possible, although it sort of makes sense.(near stairs re fire) but a low-stepover stall shower room would have been much more convenient for our situation, & closer to elevator, but was not offered during any of our discussions, even with ADA specialist when discussing mobility issue we have.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Very Good
Jody
Very good
Good Tags
The bed
Bad Tags
Breakfast
Stay Details
Date Of Stay: December, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Sadoiree’s
Pleasant
Stay Details
Date Of Stay: December, 2021
Trip Type: group
Reviews Rating: Pleasant
Jeremiah
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Jamara
Bad
Stay Details
Date Of Stay: December, 2021
Trip Type: group
Reviews Rating: Very Poor
Jason
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Gamaria
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Dale
Great experience would stay again...
Good Tags
The room was cleaned upon walking in and hotel employees were helpful.
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Holly
Exceptional
Stay Details
Date Of Stay: December, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Keisha
we enjoyed our stay and...
Good Tags
clean and pool for my son
Bad Tags
left too soon
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Senaida
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Kaylee
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: group
Reviews Rating: Wonderful
Tierra
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Paul
Very good
Good Tags
Location, shuttle to airport, staff
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Jorge
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Renee
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Heard
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
I really enjoy myself
Good Tags
Everything
Bad Tags
Nothing
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Amos
Disappointing
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Disappointing
Anonymous
Good
Stay Details
Date Of Stay: November, 2021
Trip Type: group
Reviews Rating: Good
Jose
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jose
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Emma
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jennifer
Superb
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Taleka
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: group
Reviews Rating: Exceptional
Everette
Passable
Good Tags
The hotel was very clean
Bad Tags
They charged my card twice and the staff had no known knowledge on how to work the computer software system that they use to check the guess in.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Fair
Norman
Overall we were satisfied.
Good Tags
The Breakfast was good and the service was excellent.
Bad Tags
The construction work at the hotel and across the street.
Stay Details
Date Of Stay: October, 2021
Trip Type: group
Reviews Rating: Good
Jasmine
Very good
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Shea
nice and clean
Good Tags
it was very clean
Bad Tags
the manager didn’t understand how to operate the check in desk computer
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Kenneth
Nice room and location.
Good Tags
The location
Bad Tags
Other guests being loud late night
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Lashell
Won’t ever stay there agin
Good Tags
Nothing but the tv
Bad Tags
Everything else
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Poor
Alexis
Exceptional
Stay Details
Date Of Stay: October, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Jennifer
Pleasant
Good Tags
It was a convenient location to get to all the venues for my brother in law’s wedding. The beds are very comfortable. The showers are downright luxurious and wonderful.
Bad Tags
We found a used condom wrapper in our room. We would have changed rooms had we not already unpacked everything for the weekend. The hotel staff was kind enough to give us free parking. I’m thankful for that as well since it’s an expensive $30/day from what I saw. Our shower gel in the shower was completely empty, so thankfully we had a small bottle we brought with us. My only other complaint is that you have to pay for WiFi usage unless you are a member. Everybody has free WiFi nowadays…It’s time to get with the times on that front. The rate for getting a room is expensive as it is. If I paid for everything I needed for our 2 night stay (just the room, internet, and parking mind you…), my bill would have been over $300. $150 per day is a bit steep if you ask me…
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Anonymous
Exceptional
Good Tags
Everything
Stay Details
Date Of Stay: October, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Roy
Good
Stay Details
Date Of Stay: October, 2021
Trip Type: group
Reviews Rating: Good
Cielo
Exceptional
Good Tags
Very nice and close to the train
Bad Tags
N/a
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Rachel
Staff was great! The cockroach...
Good Tags
The staff was positive, attentive, and completed/resolved minor issues we had. Our issues had nothing to do with the staff themselves. Two dozen of our family members were in town to finally intern my grandparents at Arlington, the last night there we were able to all have dinner together. Other restaurants we contacted were not able to handle such a large crowd.
Bad Tags
We arrived to find the rest of our family seated in the sectioned off corner of the bar with all the orange cushions. After we were there about 45 min we started to get up when a family member thought she saw a bug. When we pulled the cushion back we found a cockroach in the furniture. I was able to grab a glass and a menu and managed to take it back outside. We got up to the room and it was mid-high 70s. We cranked the AC, tried to relax, and headed down stairs to meet family again. When we got back that night the room was 73 degrees, the air coming out of the AC vent was not cold. We called the front desk and they sent someone up to look who responded quickly. He agreed that our AC was not working and told us he would check with the front desk for some options. Not only did we get new rooms, but we were still able to keep adjoining rooms. Between both rooms we were never able to get the temp below 72. The curtains in both rooms were closed when we came in, opened to see the view, then closed again to keep the sun/heat out.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Poor
Tamara
Great , bar staff was...
Good Tags
Love it , great area
Bad Tags
That I couldn’t stay longer
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Brandy
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Everything great except no room...
Good Tags
It was nice, not too far from Arlington city which was what we wanted
Bad Tags
Beautiful facility
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Good
Cindy
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Tamirea
Very good
Good Tags
Everyone was so nice
Bad Tags
N/A
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
K
I enjoyed my time
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Eberly
Upscale and friendly
Good Tags
The people that work there seem to know you personally. The servers in restaurant knew my drink automatically after first night. Front desk helped us every time. Warm and inviting atmosphere.
Bad Tags
All was good. The air conditioner was really loud.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Shields
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Brandy
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Dayna
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Dolsen19
Exceptional
Good Tags
Staff was great and friendly. Rooms were large and spacious. Bathroom was awesome!! The shower head was magic. Only thing no tub for my little guy in the room we had. Check in and out was easy. So close to the DC metro made getting in to see the sights easy! Would stay here again and tell others to stay here!!
Bad Tags
Only thing that was slightly wrong was I asked for rooms that were next to each other. But we were only 4 rooms apart so it was ok.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Sabrina
We were very pleased with...
Good Tags
The room was very clean and exceeded my expectations. The shower was amazing. The hotel is located in a very cute little district with lots of parks, shopping and eateries. My family had so much fun and would highly recommend. Lots of walking though.
Bad Tags
We were charged and extra $30 a night to park at the hotel. I was unaware of this until check in. Wish i was given advance notice of this. Also, everywhere you go requires you to pay for more parking unless you take a taxi or something. Expect to pay for parking everywhere you go.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Kimberly
Pleasant
Good Tags
Beds were soft
Bad Tags
No Microwave in the rooms. 30.00 Parking should be free with the price you pay for the room.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Tabea
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Elder
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Luisa
Superb
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Very good
Stay Details
Date Of Stay: September, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Nabeel
Bad
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Mrs.tanga
Pleasant
Good Tags
The room was spacious.
Bad Tags
I didn't like that pets were allowed in the rooms to me that is unsanitary. Also house keeping never cleaned my room while we were there.
Stay Details
Date Of Stay: August, 2021
Trip Type: review category business travellers
Reviews Rating: Pleasant
Nataleigh
Very good
Good Tags
ROOM AND LOCATION AND THE STAFF WAS VERY FRIENDLY
Bad Tags
NO MICROWAVE AND SOME LIGHTS IN OUR ROOM DID NOT WORK
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Very Good
Heather
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Isaiah
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Saleh
Very good
Bad Tags
No parking
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Mrs.
Exceptional
Good Tags
The bed, the shower was everything and the pool was amazing
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Scurban1273
Superb
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Ime
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Jeremy
Very good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Tanvi
Pleasant
Bad Tags
Swimming pools are never available. And they charge you extra for everything
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Pleasant
Brad
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Jessica
Overall great quality experience for...
Good Tags
Quality for the price. Staff was very friendly.
Bad Tags
The pool wasn’t as up to date as the rest of the hotel but was still great for our family.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Eva
Good
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Good
Rachel
Great stay. No issues. Staff...
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Exceptional
Margaret
Great location, comfy rooms, super...
Good Tags
We had a great stay. The rooms were super clean and looked identical to the pictures. The bathrooms were nicely appointed and updated. The beds were comfy as well. I was super impressed with the staff. We had a very early arriving flight and requested early check in. We arrived at 8am fully expecting to check our luggage at the desk and return in the afternoon, but incredibly, they had a room ready for us! What a treat! The front desk answered questions and were very helpful. Location super close to the metro. Easy to get into DC or walk to shop and dine in Crystal City and Pentagon City!
Bad Tags
My only complaint was that the AC was loud, but that seems pretty usual.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Justice
Good
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Good
Sandra
Poor
Bad Tags
The pool was not in very good use, I only played by appointment for two hours the parking lot they did not keep us parking the second night inside in the room there was no minibar, microwave or conditioner, and the worst thing I reserved with a value and they charged me a higher one
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Poor
Meysha
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Crystal
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Jimmy
Exceptional
Stay Details
Date Of Stay: August, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Brittney
Very good
Good Tags
I loved the serenity of the property
Bad Tags
Didn’t like that there wasn’t much of a city view at all as promised in my booking.
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Arond
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Oliver
Good
Good Tags
Better food
Bad Tags
Pay parkimg
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Good
Ariell
Superb
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Wonderful
T.d.
Very good
Good Tags
The beds were very comfortable and the room was very clean.
Bad Tags
Price of breakfast per person was high. Unfortunately the hot tub was not in use .
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Kayla
Great place to stay!
Good Tags
Great location! Very spacious and clean rooms. The staff were so nice I think this was the best hotel I have stayed at in Arlington.
Bad Tags
Just a issue with billing but was fixed immediately!
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Barbara
Staff was very accommodating and...
Good Tags
Location was good if you needed to use handicap entrance to Subway which was 1 block away in front of Wells Fargo.
Bad Tags
I was disappointed that the whirlpool was not working while I was there. It was one of the reasons I booked this hotel.
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Anonymous
Good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Good
Sameerah
Exceptional
Good Tags
We liked the restaurant on location. The food was surprisingly delicious and a great value. I loved the personalized message on the television. I loved the office work space on the M floor
Bad Tags
The entire pool area needs to be remodeled or updated. It was dark and dank. Reminded me of a scary movie Poltergeist.
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Shawna
Excellent Hotel
Good Tags
The staff, in particular Hani, was very friendly and helpful. The food at the bar/restaurant was delicious. The Metro station below the Hotel was so convenient.
Bad Tags
I was not happy that the hot tub was not open. I was looking forward to relaxing at the end of day with a soak
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Sherika
Peaceful
Good Tags
Everybody was so friendly and happy
Bad Tags
N/A
Stay Details
Date Of Stay: July, 2021
Trip Type: with friends
Reviews Rating: Very Good
Jamie
My stay was good
Good Tags
Room location was nice . This room size was just right . Breakfast should be complimentary.
Bad Tags
Breakfast price to high . Internet I had put in my member Id I was still charged for the service of $12.95 . Parking $30 An night to much .
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Tevonae
Great.
Good Tags
In walking distance to restaurants
Bad Tags
Should’ve had a microwave in the room
Stay Details
Date Of Stay: July, 2021
Trip Type: group
Reviews Rating: Exceptional
Mark
Honeymoon adventure
Good Tags
It was our first stop on our honeymoon it was great
Bad Tags
Absolutely nothing,loved it
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Azeza
Passable
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Fair
Tracey
Exceptional
Good Tags
Customer service and cleanliness
Bad Tags
Paying for parking had to park on the street and to move my car early in the morning
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Marces
I will be back
Good Tags
Everything
Bad Tags
It was perfect
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Donnella
Very good
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Very Good
Joe
Very good
Good Tags
Close to everything thanks the subway to the city save yourself the nightmare of parking in DC
Bad Tags
It seems like it might get alittle routy sometimes
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Sara-marie
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Cassandra
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Jocelyn
Clean, comfortable, great location.
Good Tags
Very clean, very large room. Enjoyed watching the planes take off and land. Staff was friendly and helpful.
Bad Tags
Staff needs to tell guests at check-in that if you want to use the pool, you need to reserve a time.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Humberto
Exceptional
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Mary
The stay was wonderful. The...
Good Tags
room and location
Bad Tags
The parking fee of 30 dollars a night. The parking garage was jammed full with little space to drive around other cars. The 50 dollar a night incidental fee that they charged not to be returned for a week.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Markeyter
Comfy Weekend
Good Tags
The rooms were fantastic! Very clean and comfortable. The bathroom is beautiful and the shower and tub is to die for! As a tall woman, the tub was comfortable for me to bathe in. That’s rare at hotels lol. The staff were very nice and accommodating with a few issues at check in. The bar drinks are fantastic as well!
Bad Tags
You have to reserve a pool pass. This was a first for us. If the spots are full, they put you on a waitlist. It’s a possibility you will not be able to use it the first day you arrive at check unless someone does not take their reservation. We booked this hotel specifically because it had a pool and hot tub. It does not mention reservations so be aware. 2nd Disappointment, the hot tub was closed. Breakfast was a complete disappointment too. For $21 dollars they need to completely rethink the food buffet options. It was no variations to call it a buffet and what they had was COLD! My husband didn’t even bother to eat anything. I tried and ended up throwing it in the trash. It was nasty! We only ordered pancakes from the menu for our daughter and went to eat food from a local dinner.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Phil
Exceptional
Good Tags
Perfect location at the Crystal City Metro, the DC area is accessible without cars or taxi. Love the hotel!
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Jakia
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Brandy
Exceptional
Good Tags
Everything i don’t have one bad thing to say
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Robin
Exceptional
Good Tags
The room was clean and whole building and pool.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Amanda
Exceptional
Good Tags
Great location! Walking distance to lots of restaurants and bars. Tourist attractions in DC are only a few miles away. Staff were friendly and eager to help. Delicious food in the hotel restaurant.
Bad Tags
Parking and wifi was expensive! Normally wifi is included but not at the Marriott apparently. Also, the pillows aren't comfortable. They look soft and fluffy but as soon as you lay your head on them they get flat and hard.
Stay Details
Date Of Stay: June, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Superb
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Maliah
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Tricia
Exceptional
Stay Details
Date Of Stay: June, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Kenya
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Kara
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Jerrica
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: group
Reviews Rating: Exceptional
Keana
Exceptional
Good Tags
The restaurant, the staff was friendly, rooms nice and comfy ....I will be staying again
Bad Tags
I loved everything
Stay Details
Date Of Stay: May, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Anita
Bad
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Very Poor
Lidiya
Passable
Stay Details
Date Of Stay: May, 2021
Trip Type: family with young children
Reviews Rating: Fair
Alexis
Very good
Stay Details
Date Of Stay: May, 2021
Trip Type: young couple
Reviews Rating: Very Good
Anonymous
Good
Stay Details
Date Of Stay: May, 2021
Trip Type: with friends
Reviews Rating: Good
Anonymous
I had a wonderful time...
Good Tags
Everything
Bad Tags
Nothing
Stay Details
Date Of Stay: April, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Lenita
Very good
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Everett
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Anonymous
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Superb
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Jerrica
Nice
Good Tags
I loved the room!!
Bad Tags
That my kids didn’t get to go to the pool..cause they didn’t have any more reservations
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Yesenia
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Octavia
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Juanita
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
James
Superb
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Susan
Clean, Comfortable rooms and friendly...
Good Tags
Courtesy from staff and clean updated room
Bad Tags
Frustrating not getting pool reservations but no one fault during Covid
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Jayla
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Ronnesha
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Juanita
I love the room with...
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Smith
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Juanita
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Jay
Bad
Stay Details
Date Of Stay: February, 2021
Trip Type: review category business travellers
Reviews Rating: Very Poor
Racquel
Superb
Stay Details
Date Of Stay: February, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Gabrielle
Exceptional
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Nicholas
Good
Stay Details
Date Of Stay: February, 2021
Trip Type: young couple
Reviews Rating: Good
Ebony
Superb
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Juanita
Exceptional
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Bryneka
My stay was wonderful
Good Tags
The way the had everything set up do to Covid 19
Bad Tags
Everything was perfectly in order it wasn’t nothing i didn’t likev
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Víctor
Decent stay
Good Tags
Nothing really impressed me but it was clean and the staff was nice and helpful
Bad Tags
After getting out the parking lot the entrance to the elevator was dark so I had no clue where to go, so I walked through this underground mall to the other Marriott just to get turned around and after 2 miles of walking I finally found it. The cable to the tv didn’t work but I got switched to another room on the same floor. And then the 2hr pool pass sucked plus no jacuzzi but I guess I get it covid right?
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Poor
Lakisha
Nice and Quiet
Good Tags
I loved it
Bad Tags
i dont like that parking or meals doesnt come with getting a room
Stay Details
Date Of Stay: January, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Ashleigh
Superb
Stay Details
Date Of Stay: January, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Damia
Me and my daughter had...
Good Tags
The pool was open unlike many other hotels
Bad Tags
Parking cost are expensive
Stay Details
Date Of Stay: January, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: December, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Takia
Superb
Good Tags
Pool was open
Bad Tags
Loud noise in da walls like ice was dropping, hot tub was not open
Stay Details
Date Of Stay: December, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Juanita
Exceptional
Good Tags
I love the comfortable bed and pillows
Stay Details
Date Of Stay: November, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Shanice
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anthony
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
James
Couldn’t be happier
Good Tags
I liked that room was clean. I paid to park but the told me where I could park for free, friendly, and very respectful
Bad Tags
Restaurant wasn’t open but with covid, I completely understand
Stay Details
Date Of Stay: October, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Elan
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Kelli
Great Hotel
Good Tags
I had a great stay. The room and bathroom were clean, walk in shower, the bed was extra comfy. I felt like I was at home!
Bad Tags
N/A
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Kimberlee
Exceptional
Good Tags
Staff was very accommodating! Very clean facilities. Comfortable beds.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Amena
Poor
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Poor
Faison
A nice stay
Good Tags
Comfortable clean and convenient
Bad Tags
N/A
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Quran
I would definitely stay at...
Good Tags
I enjoy the comfort of the bed and shower was amazing!
Bad Tags
I prefer a stand alone shower.
Stay Details
Date Of Stay: September, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Bacari
Exceptional
Good Tags
I loved the location.
Bad Tags
The price of food in the gift shop.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Lauren
Disappointing
Bad Tags
Rooms were dirty
Stay Details
Date Of Stay: August, 2020
Trip Type: with friends
Reviews Rating: Disappointing
Shalonda
Overall a great hotel
Good Tags
Bed was comfortable, room was spacious and overall satisfied.
Bad Tags
There was a dead spider in bed and there was no microwave.
Stay Details
Date Of Stay: August, 2020
Trip Type: group
Reviews Rating: Exceptional
Tameka
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Anquinette
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Anthony
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Ericka
Very poor
Good Tags
The hotel was clean
Bad Tags
The hotel was very clean but the other guest on our floor 4th floor made our stay very uncomfortable
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Poor
Jessica
Sleek, straightforward, and relaxing.
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Very Good
Keneth
Best sleep ever
Good Tags
The shower
Bad Tags
No parking
Stay Details
Date Of Stay: July, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Iesha
Exceptional
Good Tags
Everything
Bad Tags
I like everything
Stay Details
Date Of Stay: July, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Zewditu
Friendly and cheerful staff, very...
Good Tags
Due to the current situation, there isn't much to say. As with everywhere around the country, hotel and tourism is down hence everything inside and outside the hotel was dead quiet.
Stay Details
Date Of Stay: July, 2020
Trip Type: review category business travellers
Reviews Rating: Wonderful
Jeremy
Perfect DC hotel
Good Tags
This hotel was perfect. Right next to the metro and the room was amazing.
Bad Tags
Due to covid there was no breakfast, shuttle or pool. However staff was super helpful and helped us figure out the metro and local restaurants to eat at.
Stay Details
Date Of Stay: July, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Mark
Exceptional
Stay Details
Date Of Stay: July, 2020
Trip Type: group
Reviews Rating: Exceptional
Sunny
Exceptional
Good Tags
The staff was amazing! Very helpful and very kind natured.
Bad Tags
Only thing I didn’t like was the pool area. The lifeguard wasn’t very attentive.
Stay Details
Date Of Stay: March, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Brenayia
It was a cozy romantic...
Good Tags
The beds were comfortable, I loved the walk-in shower, and the decor..The best part was seeing my name on displayed on the TV! When I turned the TV on it read, "Bon Voyage, Brenayia. Thank you for your stay!"
Bad Tags
I loved everything!
Stay Details
Date Of Stay: March, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Diana
Exceptional
Good Tags
The staff at the front desk during check in (not check out) was extremely efficient/polite.
Bad Tags
The heating in the room was very loud - not sure if it was a glitch or if it's always like that
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Candice
We were charged a smoking...
Bad Tags
Security staff
Stay Details
Date Of Stay: February, 2020
Trip Type: solo traveller
Reviews Rating: Very Poor
Georgeann
Hotel served as home base...
Good Tags
Food was great, staff was wonderful. Pool was big - our kids and their friends spent alot of time in it and had fun.
Bad Tags
No adjoining rooms and no sofa in room
Stay Details
Date Of Stay: February, 2020
Trip Type: group
Reviews Rating: Very Good
David
It was good
Good Tags
Location
Bad Tags
Cost of parking
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Rene
Very good
Good Tags
Everything but the food set up
Bad Tags
Breakfast was more for adults, very high for one bowl of cereal
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Very Good
Jerrell
Exceptional
Stay Details
Date Of Stay: February, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Elena
My confirmed room was sold...
Bad Tags
Although I had a confirmed reservation, the Crystal City Marriott sold my room to a higher bidder. This is dishonest and the company should be ashamed. I was told by the manager on duty that this is "just Marriott's sales strategy to book more rooms than they have." She also then told me it was my fault for booking through Expedia. I didn't book through Expedia, but even if I did, the sales strategy of lying to customers (even if through a partner company) is dishonest and the company should be ashamed.
Stay Details
Date Of Stay: January, 2020
Trip Type: group
Reviews Rating: Very Poor
Dimitar
Good
Good Tags
Pool wasn't working and that was a bummer! Despite they offering another hotel pool instead they was not arrange it when we asked for it
Stay Details
Date Of Stay: January, 2020
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: January, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Bambij
Exceptional
Stay Details
Date Of Stay: January, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
M.r.1991
Superb
Stay Details
Date Of Stay: January, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Jay
Exceptional
Stay Details
Date Of Stay: January, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Nina
Exceptional
Stay Details
Date Of Stay: January, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Evelyn
Would recommend.
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Wonderful
Matthew
Good
Good Tags
The bathroom was huge and the bed comfortable.
Bad Tags
I was misled as to the wheelchair-accessibility of the airport shuttle - it does not have a lift or ramp. But the manager more than adequately compensated me for that.
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Good
Rina
Exceptional
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Exceptional
Bad Tags
there was no water in the fridge
Stay Details
Date Of Stay: December, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Stay Details
Date Of Stay: December, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Hai
Bad Customer service !
Good Tags
good location
Bad Tags
had a family vacation last week (Thanksgiving day). Stay 2 days at Crystal City Marriott at Reagan National Airport. After nearly 20 hours drive, arrive at 2 am. So we and our three children (5, 4 year old and 20 month old) were very tired after driving. The receptionist didn't sociable, and she didn't give details, like (come in, sign and go). After that, I asked another receptionist standing near the door to borrow a luggage cart. he hummed for a moment and then said, "I don't know." I went to the car and struggled with the luggage of the family. then he comes back with a luggage trolley. he just gave it to me and went back inside. they did not help me to put luggage in the trolley and helped bring them to my hotel room. Employees do not care about their customers.
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Fair
Tracy
Even though I had pre pay for my room and was my have a king size bed I got a double in instead and had to take the last room available according to staff. The room was very large but not comfortable.
Good Tags
The location not far from downtown and has a metro station next to it.
Bad Tags
The atmosphere seems like the hotel is came out of the 1970s.
Stay Details
Date Of Stay: June, 2018
Trip Type: Solo
Reviews Rating: Very Good
Kurt
Great location, extremely friendly and helpful staff
Good Tags
location, staff, food
Bad Tags
small bathroom
Stay Details
Date Of Stay: March, 2017
Trip Type: Couple
Reviews Rating: Wonderful