Reviews

Authentic Guest Reviews Springhill Suites By Marriott Albany-Colonie

Total Traveler Rating

Total Traveler Rating
4/5


Based on 97 Reviews
Heather
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Tomica
Very good
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Benjamin
Superb
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Samantha
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Lorraine
Poor
Stay Details
Date Of Stay: November, 2022
Trip Type: solo traveller
Reviews Rating: Poor
Spring
Exceptional
Stay Details
Date Of Stay: November, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Steven
Superb
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Allison
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Ms.
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: family with young children
Reviews Rating: Very Good
James
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: solo traveller
Reviews Rating: Very Good
Janice
Exceptional
Stay Details
Date Of Stay: October, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Joanne
Very good
Stay Details
Date Of Stay: October, 2022
Trip Type: with friends
Reviews Rating: Very Good
Daniel
Good
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
Bhavani
if your intention is a...
Good Tags
convenient location if you are a one night stay on the way to New York
Bad Tags
the room is pretty basic . for example there is no bedside table for both. the tv is so awkwardly located.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Good
Lestyan
Very good
Good Tags
Nice room, toilet is separated from shower, breakfast was good too!
Bad Tags
Unfriendly staff, little bit slow breakfast service! Curtains ir more of the lack of it!
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Very Good
Tamara
Overall, great!!!
Good Tags
Overall, everything was great and I would recommend this hotel to anyone.
Bad Tags
Very minor dislikes. The shower we had was slippery, there was that pink looking mold in the shower when we got there. The neighborhood slightly sketchy. The bed wasn't very comfortable.
Stay Details
Date Of Stay: September, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Bhavani
Very good
Good Tags
Good location
Bad Tags
easy to navigate with lots of restaurants nearby
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Helen
Bad
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Poor
Mai
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Steve
Very good
Good Tags
Facilities were good and comfortable. The breakfast quiches were good
Bad Tags
They ran out of coffee most morning. breakfast was prepackaged, no doubt due to Civid concern
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Jeff
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Deborah
Superb
Good Tags
location was good. facilities nice.
Bad Tags
we were on the first floor and the curtains are BUILT so they can’t close.
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Mojeres
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Hongrong
Good
Bad Tags
We have booked two rooms but one king room with unadjusted shower water. Since we've travelled long way, we didn't ask for switching the room. In addition, we be been charged higher than the reservation room rate. Emailed hotel for few days but no response.
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Good
Kang
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Allison
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Jeanmarie
Fine but would not book...
Good Tags
Location was great.
Bad Tags
The curtains didn’t close! There were just sheets on the windows. I felt exposed at night when the lights were on in the room. Also, the 5:20 Sun in my eyes was not how I wanted to spend time away from home responsibilities. Breakfast on Monday was not palatable.
Stay Details
Date Of Stay: June, 2022
Trip Type: solo traveller
Reviews Rating: Pleasant
Evelyn
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Sondra
Superb
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Sherry
Superb
Good Tags
The staff were the best
Stay Details
Date Of Stay: June, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Donna
I will look for another...
Good Tags
They didn't clean my room on Sunday May 29th. I left very early, and returned about 3pm. someone had put a do not disturb sign on my door. I removed it, and left again..... when i returned at 9:30pm, the room had still been left uncleaned. The rate was different than when i booked it.
Bad Tags
Rate needs to be firm.
Stay Details
Date Of Stay: May, 2022
Trip Type: review category business travellers
Reviews Rating: Fair
Kayleigh
Exceptional
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Townsend
Passable
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Fair
Guy
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
David
Good
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Good
Brian
Overall a very comfortable experience
Good Tags
Good selection of drinks to choose from.
Bad Tags
Limited selection of breakfast food items to choose from. Was only able to grab a couple of things. I don't eat oatmeal or English muffins, so I was limited to the little things of cereal and the pre-packaged corn muffins. Aside from the breakfast, I didn't appreciate the TV in my room being drilled to the table it was on. It had a very limited adjustability because of that.
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Wonderful
Joe
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Andrew
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Janene
Very good
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Mary
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jodie
Disappointing
Bad Tags
The pool was tiny. The bathtub was dirty and didn’t drain. The room smelled like marijuana.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
James
Comfortable and conveinient
Good Tags
Adequate. Staff kept it well stocked
Bad Tags
Packaged hot food. No fruit
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Denise
very comfortable, even on a...
Good Tags
good, many choices, the staff was very good - one women working very hard
Bad Tags
the waffle batter
Stay Details
Date Of Stay: March, 2022
Trip Type: solo traveller
Reviews Rating: Wonderful
Christophe
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Linda
A very pleasant stay.
Good Tags
Breakfast and location were good and staff was excellent
Bad Tags
Nothing
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Cindy
this Marriott was not to...
Good Tags
friendly staff
Bad Tags
no bathroom venting fan, room was not cleaned between our days stay,no dresser with draws, no suitcase rack, electric outlet near sink was loose, sink drain didn’t empty properly.
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Fair
Jill
Exceptional
Stay Details
Date Of Stay: March, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Joseph
Not worth the price
Good Tags
Location was great. Easy to get to. Staff was friendly and helpful upon arrival. Breakfast was quite good.
Bad Tags
Rooms are outdated and dirty. Rooms do not look like anything in the pictures. Not worth the money that you pay for this hotel. There are better values down the road.
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Disappointing
Raymond
staff were really Great!
Bad Tags
pool was kinda small. is this the hot tub? where is the pool? kids still got wet, little cold, but it’s winter time… breakfast- eggs were burning in warmup skillet, could have been attended to more regularly, not let that happen. but we still enjoyed our stay, Thanks!
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Carrie
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Jahaad
Superb
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Amanda
For a night away it...
Good Tags
kids loved the pool!
Bad Tags
nothing
Stay Details
Date Of Stay: February, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Kiersten
Very good
Good Tags
Smelled nice and it was spacious and you could connect to Netflix.
Bad Tags
I found a saboxone wrapper in my garbage under the garbage bag.
Stay Details
Date Of Stay: January, 2022
Trip Type: review category business travellers
Reviews Rating: Very Good
Steele
it was ok, but not...
Good Tags
bed was comfortable and pool was clean.
Bad Tags
I couldn’t get a full set of sheets from staff and I was there for a week. carpet in my room was not vacuumed and I had other guests hair all over my socks.
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Good
Tara
Superb
Good Tags
clean, staff extremely friendly and kind, good breakfast options, great space close to everything
Bad Tags
beds were not the most comfortable but overall a great room and space
Stay Details
Date Of Stay: January, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Jody
Our stay was very nice....
Good Tags
Breakfast was wonderful. The lady working the breakfast area was pleasant and kept everything clean and filled.
Bad Tags
The beds were uncomfortable. They were very firm.
Stay Details
Date Of Stay: December, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Spring
Unhappy with the outcome of...
Good Tags
Very clean, centrally located for our stay.
Bad Tags
Fire alarm sounded at 3:45am. No fire but fire dept could not reset alarm so therefore it would keep sounding all night! We had to pack our things and leave at 4:30 am. No offer of reduction on our bill or free night offered! Pitiful for such a large chain.
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Fair
Matthew
nice hotel in a good...
Good Tags
the rooms were large and very comfortable. the staff set it apart from other hotels we’ve stayed in and we travel often. they were all the nicest people and did everything they could to make our stay pleasant.
Bad Tags
it was a little dated and worn. but they kept it clean
Stay Details
Date Of Stay: November, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Scott
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Daniel
Can't wait to come back
Good Tags
Everything was great we will definitely be back loved the hot breakfast and everyone was really friendly
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Neil
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
John
clean and comfortable
Good Tags
room arrangement of suite was excellent - breakfast hot and good, clean sheets and towels, comfy pillows
Bad Tags
staff took away serving spoons at breakfast with 15 minutes left, and they ran out of utensils or had taken them in.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Mark
Good
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Good
Dawn
Nice place would stay again
Good Tags
It was very clean and staff were very friendly
Bad Tags
I wish I had known before booking that the pool was not working at the time and was in repair
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Roderick
I had a great one...
Good Tags
The breakfast was normal but good enough. This location was perfect for getting to main traffic routes, shopping, entertainment and dining locations in the Albany-Schenectady area. The whole hotel area outside and inside was quite admirable.
Bad Tags
Scrambled eggs in addition to hard boiled.
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Ellen
Bad
Good Tags
The week before, we stayed and were pleased. Good location. Good bed
Bad Tags
When we arrived this past Saturday we were asked to come back later because the room wasn’t ready due to 2 people calling in. This was at 3:15. We returned at 8:30 and given room. We immediately saw that it had not been vacuumed after last people there. Upon further inspection, no surfaces had been cleaned and the sheets had not been changed!!! Disgusting!!!!
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Very Poor
Donna
It was very nice we...
Good Tags
Did not eat breakfast
Bad Tags
Fresh fruit would have been a nice addition
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Bhavani
ordinary
Good Tags
location
Bad Tags
room and breakfast
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Ellen
Good
Bad Tags
Noisy road
Stay Details
Date Of Stay: September, 2021
Trip Type: young couple
Reviews Rating: Good
Denise
Superb
Good Tags
Cleanliness and comfort
Bad Tags
Noisy floor after 11p
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Jose
I spend a very happy...
Good Tags
Friendly staff!, nice and.clean property.
Bad Tags
More coffee in rooms.
Stay Details
Date Of Stay: September, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Kim
Exceptional
Good Tags
The property was clean, the rooms were comfortable and the staff was so friendly and helpful. The hotel was located close to anything we needed and easy on/off the highway.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Khawar
Passable
Good Tags
Ok not great
Bad Tags
Bath room with out tub
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Fair
Gwenvona
I wouldn’t stay again.
Good Tags
I liked the location and the two staff members that checked me in and out.
Bad Tags
I didn’t like the cleanliness of the room, I woke up this morning with ants crawling on the bathroom floor.
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Poor
Mohamed
Very good
Good Tags
Having sofa bed Cleanliness
Bad Tags
None
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Morgan
Very good
Good Tags
Enjoyed how clean and comfortable the room was. The location was convenient.
Bad Tags
From what we understood when we booked the room there was free wifi but upon arrival that was not true. Wifi is essential these days and having to pay extra for access to it doesn’t seem very hospitable to me. We were also expecting to be able to use the pool but of course at the time of our stay it was closed. I also did not appreciate how long it took for the fees to come out of my account. It took almost a month for the $124 for ONE NIGHT to be taken out of my account. This to me seems very irresponsible on behalf of the hotel.
Stay Details
Date Of Stay: August, 2021
Trip Type: group
Reviews Rating: Very Good
Sammy
Superb
Good Tags
Very clean and cozy. Very nice people here, front desk and cafeteria.
Bad Tags
Nope
Stay Details
Date Of Stay: August, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Jackie
Superb
Good Tags
The setup and layout of the room was fantastic. I had a sofa and little desk space separate from the bedroom space. The toilet separate from the shower stall was wonderful.
Bad Tags
The sliding doors on the bathroom are fantastic however cleaners are not cleaning behind them. There was hair and it was soiled behind the door which is highly noticeable when the door is closed and you are inside the bathroom. The beds are too far on the firm side.
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Wonderful
Anonymous
Accommodations good, clean
Good Tags
Comfortable, clean, friendly service
Bad Tags
Breakfast. Regular fare food for motels this size but eggs and bacon were cold. Fortunately I could take them back to my room and use the microwave to heat them up.
Stay Details
Date Of Stay: July, 2021
Trip Type: solo traveller
Reviews Rating: Very Good
Sadina
Besides the waffle machine, not...
Good Tags
Breakfast was fine. My daughter wanted Waffle and the machine wasn't working.
Bad Tags
1 soap and 2 small bottles of water weren't enough when I specified the overnight for 3 adults.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Very Good
Brandon
Disappointing
Good Tags
Travis is an absolute rockstar!
Bad Tags
Poor leadership. People walking off of job in the middle of their shift due to “no support”.
Stay Details
Date Of Stay: July, 2021
Trip Type: review category business travellers
Reviews Rating: Disappointing
Dayzia
Good
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Good
Michael
Horrible from the minute I...
Good Tags
The shower was large with great water pressure
Bad Tags
EVERYTHING
Stay Details
Date Of Stay: July, 2021
Trip Type: young couple
Reviews Rating: Poor
Bill
Good
Good Tags
Breakfast was decent for the family.
Bad Tags
This happens a lot with Booking.com You do not get the room you booked. We booked 2 Queen bed room stated 5 rooms left when booked & of course hotel only had king bed room with no refunds I was stuck with a room that I didn't book. Be aware of this when using Booking.com.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Good
Philip
Superb
Good Tags
Very clean, spacious rooms. Friendly staff. Ample parking and well lit parking lot. Next to everything. I
Bad Tags
One of the door keys didn’t work.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
First stay at Springhill Suites
Good Tags
It was a new build. Felt clean and comfortable. Friendly staff and large rooms. Plenty of parking and in a good location as well.
Bad Tags
Would have liked more breakfast options.
Stay Details
Date Of Stay: July, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Marcelo
Exceptional
Good Tags
Amazing staff! Thx for ur hospitality
Stay Details
Date Of Stay: March, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Jaye
Exceptional
Good Tags
Spacious room and location. Staff was great!
Bad Tags
Was not aware the pool was closed :(
Stay Details
Date Of Stay: March, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
William
Superb
Good Tags
Price was great. Nice breakfast. Very clean
Bad Tags
Beds are just okay. No USB chargers for electronics.
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Anonymous
Pleasant
Good Tags
The breakfast.
Bad Tags
The sofa bed did not appear clean. It had stains on it. The pillow was ripped. We have five guest and they only have us 3 wash clothes and three towels. I requested more and it took over thirty minutes to get them. The price of a pint of milk was three dollars- that’s absurd.
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Pleasant
Kimberly
Excellent!!!!!
Good Tags
I came from North Carolina for a family emergency and the staff was more than helpful and so understanding of my situation making our stay exceptional. And I mean the front desk staff the morning breakfast staff and room service were all very professional and so nice. I would recommend everyone to stay here.
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Anonymous
Great
Good Tags
Everything
Bad Tags
Nothing
Stay Details
Date Of Stay: February, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Great
Good Tags
Everything
Bad Tags
Nothing
Stay Details
Date Of Stay: February, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Great
Good Tags
Good breakfast, nice room
Bad Tags
Nothing
Stay Details
Date Of Stay: February, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Anonymous
Good
Good Tags
It was fine. Nothing special
Stay Details
Date Of Stay: February, 2020
Trip Type: family with young children
Reviews Rating: Good
Anonymous
Good
Stay Details
Date Of Stay: January, 2020
Trip Type: young couple
Reviews Rating: Good
Kristy
Very good
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Very Good