Reviews

Authentic Guest Reviews Courtyard By Marriott Albany Airport

Total Traveler Rating

Total Traveler Rating
4/5


Based on 81 Reviews
Richard
When in the Albany area...
Good Tags
Very nice overall. Not too many guests when we were there.
Bad Tags
Thought everything was great !
Stay Details
Date Of Stay: September, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Fredrick
Short and sweet
Good Tags
Clean great location
Bad Tags
all breakfast food was packaged, processed. No fresh foods or fruit.
Stay Details
Date Of Stay: September, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Faye
I would stay at this...
Good Tags
Did'nt stay for breakfast.
Bad Tags
Room smelled like stale smoke. i was too exhausted to deal with asking for a room change.
Stay Details
Date Of Stay: September, 2022
Trip Type: review category business travellers
Reviews Rating: Good
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Francine
Very good
Bad Tags
breakfast was ok, but not the best
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Very Good
Mccully
Superb
Stay Details
Date Of Stay: August, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Sinclair
Exceptional
Stay Details
Date Of Stay: August, 2022
Trip Type: family with young children
Reviews Rating: Exceptional
Khandaker
Superb
Stay Details
Date Of Stay: July, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Mccully
Superb
Good Tags
location , clean, good bedding
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Lawrence
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Narendra
Exceptional
Stay Details
Date Of Stay: July, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Jentavious
Exceptional
Stay Details
Date Of Stay: June, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Rhonda
Very good
Good Tags
Hello the location was excellent the price was great however when they come to cleanliness it was not it was hair all over the bathroom, on the toilet seat it was some brown stains at the at the head of the bed ,it seems as though the previous guest spill coffee there and there was a lot of hair on the sofa.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Very Good
Dasheena
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Lee
friendly staff, spotless room, comfortable...
Good Tags
convenient, quiet
Bad Tags
orange juice dispenser at breakfast broken
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Terrance
Superb
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Anonymous
Good
Good Tags
i liked the air conditioned room, the size of the bed and the large tv. having coffee and a fridge right in the room was a plus. the bathroom was super clean and nice.
Bad Tags
The only downside was the pillows. The pillows were uncomfortable, everyone says bring your own pillows to a hotel and we didn’t.
Stay Details
Date Of Stay: May, 2022
Trip Type: young couple
Reviews Rating: Good
Dana
Very good
Stay Details
Date Of Stay: May, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Yevhenii
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Marianna
Superb
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Wonderful
Natasha
Great accommodations for price.
Good Tags
Bathroom was especially nice.
Bad Tags
Breakfast choices not great compared to other hotels I’ve stayed at.
Stay Details
Date Of Stay: April, 2022
Trip Type: family with young children
Reviews Rating: Very Good
Robert
Exceptional
Stay Details
Date Of Stay: April, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Latoya
Superb
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Wonderful
Mackenzie
it was horrible
Good Tags
nothing.
Bad Tags
A lot. First i booked a king room and i got 2 queens. they then told me they sold out all there kings and couldn’t give me a queen. without telling me. Then i found dried vomit under our bed. the front desk lady was RUDE also 0/10 . never go here
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Poor
Dee
Very good
Stay Details
Date Of Stay: March, 2022
Trip Type: young couple
Reviews Rating: Very Good
Grace
Staff was excellent and the...
Good Tags
The staff was excellent! The hotel/room was every clear and comfortable. Loved the walk-in shower. Definitely recommend this hotel.
Bad Tags
Nothing I can think of.
Stay Details
Date Of Stay: February, 2022
Trip Type: solo traveller
Reviews Rating: Exceptional
Kayla
Exceptional
Stay Details
Date Of Stay: February, 2022
Trip Type: with friends
Reviews Rating: Exceptional
Michael
Loved it!
Good Tags
I have stayed at a few other hotels in the area. They were top notch!!
Bad Tags
Nothing. every thing was great !
Stay Details
Date Of Stay: January, 2022
Trip Type: review category business travellers
Reviews Rating: Exceptional
Anita
we would stay there again
Good Tags
convenient
Bad Tags
nothing, everything was great
Stay Details
Date Of Stay: January, 2022
Trip Type: young couple
Reviews Rating: Exceptional
Pickens
I was comfortable and the...
Good Tags
The breakfast was not for everyone due the selection. Packaged cereal with and without sugar, packages oatmeal which has sugar in it and various bread products. There was also coffee but not a selection of tea. Bottled water should be offered in at least the tiny size. The bottled milk brand Daisy Star was delicious and the carton brand was old tasting despite the expiration date. The chobani yogurt great. I didn't continental breakfast as opposed to hot breakfast on anything before booking so I was surprised. I loved the pool and the minimalist gym. Enough for a good workout. I love the staff. Everyone was very kind and helpful. I appreciate Daeshawn and Tyrone helping me the first day.
Bad Tags
Details to room cleaning. I found what looked to be a bed bug crawling on the couch and tried to save it for the staff however I squished. I checked the entire room after that and took all my belongings out and inspected everything as well as the couch and bed. I found a huge bug floating in the pool Tyrone helped me in getting it out. There was a used cup with hair on it next my bed. My fitted bed sheet was turned inside out as if the sheet was not changed but flipped. Also from the 1st day, the pillow smelled like someone else. I thought perhaps maybe cheap detergent or due to COVID and staffing availability. However when I found the cup and the sheet inside out I changed my sheets. Unfortunately that was the day before I checked out. The tv didn't work at all in my first room and I had to move.
Stay Details
Date Of Stay: January, 2022
Trip Type: review category business travellers
Reviews Rating: Pleasant
Jennifer
work trip
Good Tags
location
Stay Details
Date Of Stay: December, 2021
Trip Type: review category business travellers
Reviews Rating: Pleasant
Krista
Very good
Stay Details
Date Of Stay: November, 2021
Trip Type: young couple
Reviews Rating: Very Good
Nasean
Exceptional
Stay Details
Date Of Stay: November, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Amber
We would stay here again.
Good Tags
The staff was excellent and I cannot stress on how CLEAN everything was from the second you walked into the lobby. It was a quiet hotel. Room was a good size and beds were comfortable.
Bad Tags
The breakfast bar was a disappointment. No hot breakfast and very minimal selection.
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Susan
Superb
Good Tags
Friendly staff, clean room, breakfast ok and comfortable bed. Enjoyed our over night stay.
Bad Tags
The air/heat system very noisy
Stay Details
Date Of Stay: October, 2021
Trip Type: young couple
Reviews Rating: Wonderful
Lisa
Great stay
Good Tags
Staff was very friendly and the food was good
Bad Tags
All good no improvements needed at this time
Stay Details
Date Of Stay: October, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Wes
Exceptional
Stay Details
Date Of Stay: September, 2021
Trip Type: solo traveller
Reviews Rating: Exceptional
Rose
Exceptional
Stay Details
Date Of Stay: May, 2021
Trip Type: with friends
Reviews Rating: Exceptional
Lucy
Very good
Good Tags
Née, clean and reasonably priced
Bad Tags
Booking.com
Stay Details
Date Of Stay: April, 2021
Trip Type: review category business travellers
Reviews Rating: Very Good
Matthew
Great location and great quality...
Good Tags
The location of the hotel was not right in the heart of Downtown Albany but we had lots of options within walking distance without making it hard to travel via car. Plenty of protocols were in place to avoid spreading covid and we could even reserve the pool if we wanted some time to swim! Rachel was super helpful and answered all our questions in the most professional manner as well as ensuring our check-in and checkout went smoothly.
Bad Tags
The breakfast choices were not the greatest but other than that it's great quality for a great price.
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Very Good
Theresa
Might try somewhere else next...
Bad Tags
Not great everything was prepackaged and we had to go back to the room so if I wanted something else it was a hassle
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Fair
Toni
Exceptional
Stay Details
Date Of Stay: April, 2021
Trip Type: family with young children
Reviews Rating: Exceptional
Kailah
Amazing. Customer service was great....
Good Tags
The Customer Service from the staff was amazing! The rooms in times of the pandemic were really clean. I wipe everything down anyway now and no dirt or grime was on the cloth that I used to wipe down surfaces.
Bad Tags
No sink in kitchenette area.
Stay Details
Date Of Stay: April, 2021
Trip Type: young couple
Reviews Rating: Exceptional
Melinda
Good
Good Tags
It was ok
Bad Tags
Disappointed the pool was closed
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Good
Veronica
Great stay
Good Tags
Great price, location, customer service, room was great! The TV was great to, I was able to use Netflix. Great internet
Bad Tags
Pillows were to flat!
Stay Details
Date Of Stay: March, 2021
Trip Type: review category business travellers
Reviews Rating: Wonderful
Cynthia
Superb
Stay Details
Date Of Stay: March, 2021
Trip Type: family with young children
Reviews Rating: Wonderful
Rachel
Exceptional
Stay Details
Date Of Stay: March, 2021
Trip Type: review category business travellers
Reviews Rating: Exceptional
Chris
Good
Stay Details
Date Of Stay: March, 2021
Trip Type: young couple
Reviews Rating: Good
Stephanie
Could be better
Good Tags
Staff was very nice
Bad Tags
Well there was hair in the shower and bed, then breakfast wasn’t as good due to the virus and the bed I have to say was the worst hard as a rock.
Stay Details
Date Of Stay: January, 2021
Trip Type: young couple
Reviews Rating: Pleasant
Sanint
Very nice.
Good Tags
The Christmas tree in the lobby and tasteful furniture.
Bad Tags
Nothing really
Stay Details
Date Of Stay: December, 2020
Trip Type: solo traveller
Reviews Rating: Exceptional
Kavia
Hidden Gem on Wolf Rd
Good Tags
The room was just like the pictures! Staff was very friendly and professional. We will be staying there again for sure, stay was excellent!!
Bad Tags
Due to Covid, pool and fitness room hours are temporarily limited. Still available for use, by reservation, which was surprising and greatly appreciated.
Stay Details
Date Of Stay: December, 2020
Trip Type: family with young children
Reviews Rating: Wonderful
Mark
Disappointing
Good Tags
The location is great, the room is spacious and staff is accommodating.
Bad Tags
I don't know if the room has been clean. We stay for 2 night with my family. When we enter the room, we don't know if the had been clean. We saw hairs on the bed and beer caps, pen and cherrios on the floor. We thought this hotel is same standard as Marriott hotel but it is disappointing. My wife didn't like the room and we feel that the room is dirty everywhere. Also please note the elevator, the elevator is not level on the floor. It is very hazardous especially travelling with kids. I trip few times when i used it. This is my honest comments regarding our stay.
Stay Details
Date Of Stay: December, 2020
Trip Type: family with young children
Reviews Rating: Disappointing
Ronald
Exceptional
Stay Details
Date Of Stay: November, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Latonya
Superb
Good Tags
It was well kept
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Marcia
Pleasant
Good Tags
Bed was comfortable. Room spacious.
Bad Tags
Thermostat did not allow for “fan only” mode, so air was on and off all night. When off, we could hear everything going on in the hallway or next room.
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Anonymous
Exceptional
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Kelly
Superb
Good Tags
Nice room very comfortable
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Wonderful
Anonymous
Very good
Stay Details
Date Of Stay: October, 2020
Trip Type: review category business travellers
Reviews Rating: Very Good
Yvonne
Superb
Stay Details
Date Of Stay: October, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Marie
It was okay for just...
Bad Tags
Room was too close to the highway. I heard EVERY truck, car, motorcycle & stage coach that passed. Also the room temp was difficult to stabilize.
Stay Details
Date Of Stay: October, 2020
Trip Type: solo traveller
Reviews Rating: Pleasant
Jeanne
Just a stopover to break...
Good Tags
For the price, the place was much nicer than expected. It's hard during Covid to rate on cleanliness as we brought out own wipes and sprays and went back over everything. In "the old days" I would call it very clean.
Bad Tags
The only real complaint I have are the pillows, I found them to be very uncomfortable and woke up frequently through the night.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Very Good
Christopher
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Mayuyen
Exceptional
Stay Details
Date Of Stay: September, 2020
Trip Type: review category business travellers
Reviews Rating: Exceptional
Anonymous
Exceptional
Good Tags
Very clean property loved
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Anonymous
Exceptional
Good Tags
For covid Parameters it was a good breakfast. Balanced with protein.
Stay Details
Date Of Stay: September, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Edward
Pleasant
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Pleasant
Kayla
Good hotel, excellent staff, terrible...
Good Tags
Front desk staff was super nice. Crystal upon checkout was great and exceeded my expectations of trying to make up for our lousy night.
Bad Tags
We were in room 133, first floor all the way at the end near the stairs and side exit. People were in and out all night and the doors slamming made it hard to sleep. Also we must have been next to some generator or power source next to our room outside because there was a loud bass/humming noise that basically rattled the bed/room. Just bad room placement which sucks cuz everything else was so nice.
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Disappointing
Anonymous
Exceptional
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Exceptional
John
ok
Good Tags
the location was key for us. We did the Basketball HOF in Springfield MA and the Baseball HOF in Cooperstown. Everything was clean, but no cleaning service for the two night visit due to covid.
Bad Tags
The breakfast was non existent. There was only one person at the front desk and she seemed to the the only person the two days we were there. Breakfast area shut down due to covid, but when I went for the Bagel and Cream cheese, they offered, She told me is was going to be another 10 minutes after waiting in line for 15. She had to bag everything up before she could give to guests. I felt bad for her and left without getting breakfast both days.
Stay Details
Date Of Stay: August, 2020
Trip Type: family with young children
Reviews Rating: Good
Michele
Superb
Stay Details
Date Of Stay: August, 2020
Trip Type: young couple
Reviews Rating: Wonderful
Allison
Everyone was very polite and...
Good Tags
I liked that is was very close to other things.
Bad Tags
N/A
Stay Details
Date Of Stay: June, 2020
Trip Type: family with young children
Reviews Rating: Exceptional
Nacirema
Exceptional
Stay Details
Date Of Stay: June, 2020
Trip Type: young couple
Reviews Rating: Exceptional
Lisa
Very nice place
Good Tags
The beds were soft, it was quiet and the location was great. Water pressure was awesome. Very clean
Bad Tags
Didn’t have enough towels in the room. Only 2 full size towels for three people
Stay Details
Date Of Stay: January, 2020
Trip Type: with friends
Reviews Rating: Exceptional
Jamie
Very good
Good Tags
Driver to airport on Wednesday am was very pleasant.
Stay Details
Date Of Stay: January, 2020
Trip Type: solo traveller
Reviews Rating: Very Good
Anonymous
Clean and comfortable
Good Tags
Room, bed, breakfast, service, staff, pool, and everything
Bad Tags
Everything was great!
Stay Details
Date Of Stay: December, 2019
Trip Type: family with young children
Reviews Rating: Exceptional
Jacqueline
Good
Stay Details
Date Of Stay: December, 2019
Trip Type: group
Reviews Rating: Good
Anonymous
Good
Good Tags
Location
Bad Tags
Pricing
Stay Details
Date Of Stay: November, 2019
Trip Type: family with young children
Reviews Rating: Good
Deanne
We’ll be back!
Good Tags
Everything!
Stay Details
Date Of Stay: October, 2019
Trip Type: young couple
Reviews Rating: Exceptional
Leslie
Excellent
Stay Details
Date Of Stay: October, 2019
Trip Type: solo traveller
Reviews Rating: Exceptional
Jannette
Good
Stay Details
Date Of Stay: September, 2019
Trip Type: group
Reviews Rating: Good
Richard
ok
Good Tags
Other hotels in the area less per night cost. Booking.com site did not allow me to insert a AAA or AARP discount and of course the hotel will not after i've already paid through Booking.com
Bad Tags
Charges for 1 night excessive.
Stay Details
Date Of Stay: September, 2019
Trip Type: review category business travellers
Reviews Rating: Good